Aaeon UP 400 EDGE User manual

Last Updated: September 26, 2022
UP 4000 EDGE
Edge System
UP-EDGE-APL03
User’s Manual 1st Ed

Preface II
Edge System UP-EDGE-APL03 UP 4000 EDGE
Copyright Notice
This document is copyrighted, 2022. All rights are reserved. The original manufacturer
reserves the right to make improvements to the products described in this manual at
any time without notice.
No part of this manual may be reproduced, copied, translated, or transmitted in any
form or by any means without the prior written permission of the original
manufacturer. Information provided in this manual is intended to be accurate and
reliable. However, the original manufacturer assumes no responsibility for its use, or for
any infringements upon the rights of third parties that may result from its use.
The material in this document is for product information only and is subject to change
without notice. While reasonable efforts have been made in the preparation of this
document to assure its accuracy, AAEON assumes no liabilities resulting from errors or
omissions in this document, or from the use of the information contained herein.
AAEON reserves the right to make changes in the product design without notice to its
users.

Preface III
Edge System UP-EDGE-APL03 UP 4000 EDGE
Acknowledgement
All other products’ name or trademarks are properties of their respective owners.
⚫Microsoft®, Windows® are registered trademarks of Microsoft Corp.
⚫Intel®, Pentium®, and Celeron® are registered trademarks of Intel Corporation
⚫Intel Atom™is a trademark of Intel Corporation
⚫ITE is a trademark of Integrated Technology Express, Inc.
All other product names or trademarks are properties of their respective owners.

Preface IV
Edge System UP-EDGE-APL03 UP 4000 EDGE
Packing List
Before setting up your product, please make sure the following items have been
shipped:
Item
Quantity
⚫UP-EDGE-APL03 (UP 4000 EDGE) with heatsink
1
If any of these items are missing or damaged, please contact your distributor or sales
representative immediately.

Preface V
Edge System UP-EDGE-APL03 UP 4000 EDGE
About this Document
This User’s Manual contains all the essential information, such as detailed descriptions
and explanations on the product’s hardware and software features (if any), its
specifications, dimensions, jumper/connector settings/definitions, and driver installation
instructions (if any), to facilitate users in setting up their product.
Users may refer to the product page at AAEON.com for the latest version of this
document.

Preface VI
Edge System UP-EDGE-APL03 UP 4000 EDGE
Safety Precautions
Please read the following safety instructions carefully. It is advised that you keep this
manual for future references
1. All cautions and warnings on the device should be noted.
2. Make sure the power source matches the power rating of the device.
3. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
4. Always completely disconnect the power before working on the system’s
hardware.
5. No connections should be made when the system is powered as a sudden rush
of power may damage sensitive electronic components.
6. If the device is not to be used for a long time, disconnect it from the power
supply to avoid damage by transient over-voltage.
7. Always disconnect this device from any AC supply before cleaning.
8. While cleaning, use a damp cloth instead of liquid or spray detergents.
9. Make sure the device is installed near a power outlet and is easily accessible.
10. Keep this device away from humidity.
11. Place the device on a solid surface during installation to prevent falls
12. Do not cover the openings on the device to ensure optimal heat dissipation.
13. Watch out for high temperatures when the system is running.
14. Do not touch the heat sink or heat spreader when the system is running
15. Never pour any liquid into the openings. This could cause fire or electric shock.
16. As most electronic components are sensitive to static electrical charge, be sure to
ground yourself to prevent static charge when installing the internal components.
Use a grounding wrist strap and contain all electronic components in any
static-shielded containers.

Preface VII
Edge System UP-EDGE-APL03 UP 4000 EDGE
17. If any of the following situations arises, please the contact our service personnel:
i. Damaged power cord or plug
ii. Liquid intrusion to the device
iii. Exposure to moisture
iv. Device is not working as expected or in a manner as described in
this manual
v. The device is dropped or damaged
vi. Any obvious signs of damage displayed on the device
18. DO NOT LEAVE THIS DEVICE IN AN UNCONTROLLED ENVIRONMENT WITH
TEMPERATURES BEYOND THE DEVICE’S PERMITTED STORAGE TEMPERATURES
(SEE CHAPTER 1) TO PREVENT DAMAGE.

Preface VIII
Edge System UP-EDGE-APL03 UP 4000 EDGE
FCC Statement
This device complies with Part 15 FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received including interference that may cause
undesired operation.
Caution:
There is a danger of explosion if the battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions and your local government’s recycling or
disposal directives.
Attention:
Il y a un risque d’explosion si la batterie est remplacée de façon incorrecte.
Ne la remplacer qu’avec le même modèle ou équivalent recommandé par le constructeur.
Recycler les batteries usées en accord avec les instructions du fabricant et les directives
gouvernementales de recyclage.

Preface IX
Edge System UP-EDGE-APL03 UP 4000 EDGE
China RoHS Requirements (CN)
产品中有毒有害物质或元素名称及含量
AAEON System QO4-381 Rev.A0
部件名称
有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(Cr(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
印刷电路板
及其电子组件
×
○
○
○
○
○
外部信号
连接器及线材
×
○
○
○
○
○
外壳
○
○
○
○
○
○
中央处理器
与内存
×
○
○
○
○
○
硬盘
×
○
○
○
○
○
液晶模块
×
○
○
○
○
○
光驱
×
○
○
○
○
○
触控模块
×
○
○
○
○
○
电源
×
○
○
○
○
○
电池
×
○
○
○
○
○
本表格依据 SJ/T 11364 的规定编制。
○ ：表示该有毒有害物质在该部件所有均质材料中的含量均在
GB/T 26572标准规定的限量要求以下。
×：表示该有害物质的某一均质材料超出了GB/T 26572的限量要求，然而该部件
仍符合欧盟指令2011/65/EU 的规范。
备注：
一、此产品所标示之环保使用期限，系指在一般正常使用状况下。
二、上述部件物质中央处理器、内存、硬盘、光驱、电源为选购品。
三、上述部件物质液晶模块、触控模块仅一体机产品适用。

Preface X
Edge System UP-EDGE-APL03 UP 4000 EDGE
China RoHS Requirement (EN)
Hazardous and Toxic Materials List
AAEON System QO4-381 Rev.A0
Component
Name
Hazardous or Toxic Materials or Elements
Lead (Pb)
Mercury (Hg)
Cadmium (Cd)
Hexavalent Chromium (Cr(VI))
Polybrominat ed biphenyls (PBBs)
Polybrominat ed diphenyl ethers (PBDEs)
PCB and
Components
X
O
O
O
O
O
Wires &
Connectors for
Ext.Connections
X
O
O
O
O
O
Chassis
O
O
O
O
O
O
CPU & RAM
X
O
O
O
O
O
HDD Drive
X
O
O
O
O
O
LCD Module
X
O
O
O
O
O
Optical Drive
X
O
O
O
O
O
Touch Control
Module
X
O
O
O
O
O
PSU
X
O
O
O
O
O
Battery
X
O
O
O
O
O
This form is prepared in compliance with the provisions of SJ/T 11364.
O: The level of toxic or hazardous materials present in this component and its parts is
below the limit specified by GB/T 26572.
X: The level of toxic of hazardous materials present in the component exceed the
limits specified by GB/T 26572, but is still in compliance with EU Directive 2011/65/EU
(RoHS 2).
Notes:
1. The Environment Friendly Use Period indicated by labelling on this product is
applicable only to use under normal conditions.
2. Individual components including the CPU, RAM/memory, HDD, optical drive, and
PSU are optional.
3. LCD Module and Touch Control Module only applies to certain products which
feature these components.

Preface XI
Edge System UP-EDGE-APL03 UP 4000 EDGE
Table of Contents
Chapter 1 - Product Specifications.......................................................................................... 1
1.1 Specifications............................................................................................................ 2
Chapter 2 –Hardware Information ....................................................................................... 4
2.1 Dimensions ............................................................................................................... 5
2.2 Jumpers and Connectors....................................................................................... 6
2.3List of Connectors....................................................................................................8
2.3.1 Dual USB 3.0 (CN4).....................................................................................9
2.3.2 USB3.0 + HDMI (CN5)...............................................................................10
2.3.3 RJ45 (CN6).................................................................................................... 11
2.3.4 RTC Connector (CN9) ................................................................................12
2.3.5 USB Type-C 3.0 (with Alt Mode) (CN10).................................................12
2.3.6 DC Jack (5.5-2.1mm) (CN11)......................................................................13
2.3.7 Power Button (SW1)....................................................................................14
2.4 Hardware Installation.............................................................................................15
2.4.1 VESA Mount Installation............................................................................15
Chapter 3 –Drivers Installation.............................................................................................18
3.1 Driver Download and Installation........................................................................19
3.2 Unknown Device Troubleshooting......................................................................19
Appendix A –UP Framework SDK Installation ................................................................... 22
A.1 Introduction ............................................................................................................23
A.2 Installation for Windows 10..................................................................................23
A.3 Installation for Windows IoT Core......................................................................26

Edge System UP-EDGE-APL03 UP 4000 EDGE
Chapter 1
Chapter 1 - Product Specifications

Chapter 1 –Product Specifications 2
Edge System UP-EDGE-APL03 UP 4000 EDGE
1.1 Specifications
System
CPU
Intel® Pentium® N4200/ Celeron® N3350/
Atom E3950™
Memory
Onboard LPDDR4 Memory up to 8GB
Graphics
Intel® Gen 9 HD, supporting 4K Codec
Decode and Encode for HEVC4, H.264, VP8
Storage
Onboard eMMC Storage, up to 64GB
Ethernet
Gb Ethernet (full speed) RJ-45 x 1
WIFI/BT
—
Expansion Slot
—
Security
TPM 2.0
OS Support
Microsoft Windows 10 (full), Windows IOT Core
Yocto project 3.1 Kernel 5.4
Ubuntu 18.04
I/O Placements
USB
USB 3.2 Gen 1 (Type A) x 3
USB 3.0 OTG via USB type C x 1
Display Port
HDMI 1.4b x 1
DP via USB Type C
Ethernet
RJ45 x 1
COM
—
Audio
Line out x 1
Mic in x 1
GPIO
—

Chapter 1 –Product Specifications 3
Edge System UP-EDGE-APL03 UP 4000 EDGE
Power Supply
Power Requirement
12V DC-in @ 5A
Power Supply Type
DC Jack, 5.5-2.1mm/Phoenix Colay
Power Consumption (Typical)
12V @ 1.25A (15W)
Mechanical
Mounting
VESA Mounting
Dimensions (W x H x D)
3.62" x 2.52" x 1.78"
(92mm x 64mm x 45.2mm)
Net Weight
0.64 lbs. (0.29kg)
Gross Weight
1.21 lbs. (0.54kg)
Environmental
Operating Temperature
32°F ~ 140°F (0°C ~ 60°C) with air flow 0.5m/s
Operating Humidity
10% ~ 80% relative humidity, non-condensing
Storage Temperature
-4°F ~ 158°F (-20°C ~ 70°C)
MTBF (Hours)
538,629 @ 30°C
Certification
CE/FCC Class A, RoHS Compliant, REACH

Edge System UP-EDGE-APL03 UP 4000 EDGE
Chapter 2
Chapter 2 –Hardware Information

Chapter 2 –Hardware Information 5
Edge System UP-EDGE-APL03 UP 4000 EDGE
2.1 Dimensions

Chapter 2 –Hardware Information 6
Edge System UP-EDGE-APL03 UP 4000 EDGE
2.2 Jumpers and Connectors
Top:

Chapter 2 –Hardware Information 7
Edge System UP-EDGE-APL03 UP 4000 EDGE
Bottom:

Chapter 2 –Hardware Information 8
Edge System UP-EDGE-APL03 UP 4000 EDGE
2.3 List of Connectors
Please refer to the table below for all of the board’s connectors that you can configure
for your application
Label
Function
CN4
Dual USB 3.0
CN5
USB3.0 + HDMI
CN6
RJ45
CN9
RTC Conn
CN10
Type-C 3.0
CN11
DC Jack
SW1
Power Button

Chapter 2 –Hardware Information 9
Edge System UP-EDGE-APL03 UP 4000 EDGE
2.3.1 Dual USB 3.0 (CN4)
Pin
Signal
Pin
Signal
1
[email protected] for USB 3.0
2
USB2.0_DN0
3
USB2.0_DP0
4
GND
5
USB3.0_RXN _P0
6
USB3.0_RXP _P0
7
GND
8
USB3.0_TXN _P0
9
USB3.0_TXP _P0
10
[email protected] for USB 3.0
11
USB2.0_DN1
12
USB2.0_DP1
13
GND
14
USB3.0_RXN_P1
15
USB3.0_RXP _P1
16
GND
17
USB3.0_TXN _P1
18
USB3.0_TXP _P1
H1
GND
H2
GND
H3
GND
H4
GND