Aastra Clearspan 6731i User manual

Aastra 6731i
User Guide

Phone overview
Basic telephony features
•How to place a call
•How to answer a call
•How to terminate a call
•How to redial a number
•How to mute a call
•How to set a call on hold
•How to transfer a call
•How to make conference calls
Phone preferences
•How to change the ring tone
•How to set the language
•How to change the volume
Voicemail & Call history
•How to listen to your voicemail
•How to consult the Call history
•How to clear the Call history
Contacts management
•How to add a contact
•How to edit a contact
•How to search a contact
•How to manage Speed dials
Other functionalities
•How to call the voicemail
•How to clear call history
Various
•Idle display
•How to reboot your phone
•How to reset your phone
Content

Aastra 6731i: phone overview
•1 : 6731i Handset
•2 : Speakerphone
•3 : message waiting lamp
•4 : Hold key
•5 : Volume control
•6 : Mute key
•7 : Goodbye key
•8 : Redial key
•9 : options Key
•10 : callers list key
•11 : Conference Key
•12 : Transfer key
•13 : Line/call apperance key
•14 : speaker key
•15 : Keypad
•16 : Navigation keys
•17 : 8-Line LCD screen
•18 : Programmable keys

Aastra 6731i: phone overview (2)
•18 : Programmable keys
•all 8 keys are programmable.
•configurable by the System Administrator
•Default functions for the programmable keys *
•1 –Voicemail
•2 –None
•3 –Corporate Directory
•4 –Status change
•5 –Save (numbers / names to the directory)
•6 –Delete (numbers / names from the directory)
•7 –Local Directory (up to 200 names and phone numbers)
•8 –Services (accesses enhanced features)
* dependent of configuration

Basic telephony features
•How to place a call?
•Using the handset:
1. Type the number on keypad
2. (Press the “right arrow” button)
3. Pick-up the handset
•Using the speaker:
1. Type the number on keypad
2. Press the right arrow button
3. Press the “DIAL” button
1. Pick-up the handset
2. Type the number
3. Press the “right arrow” button
1. Press the speaker button
2. Type the number
3. Press the “right arrow” button
OR
OR
Note :
You must add a « 0 » before any external number
Emergency numbers can be dialed without any preceeding « 0 » (100, 110,…)

Basic telephony features (2)
•How to answer a call?
•Using the handset:
1. Pick-up the handset
•Using the speaker:
1. Press the Speaker key
2. Press the Answer softkey
OR
OR
•How to redial a call?
•Press the Redial Key
•How to end a call?
•Press the Goodbye key
•Replace the handset

Basic telephony features (3)
•How to mute a call?
•Press the Mute key
•The microphone is muted (with
the handset and in handsfree
state)
•Red light blinking under the
mute button
•To go back to normal mode,
press the mute button again
•How to set a call on hold?
•Press the Hold key
•Music is played to the caller.
•Red light blinking in top right
corner of the phone
•To retrieve call press Hold key
again

•How to transfer a call?
Basic telephony features (4)
Blind transfer (1)
You transfer the call without
speaking to the third person
and you “forget” the call
Warm transfer (2)
You first speak to the third
person before transferring the
call.
Press on Transfer key
during the call

•How to transfer a call? (2)
Basic telephony features (5)
1. Blind Transfer
•Enter extension to transfer to
•Press the right arrow or wait 2 seconds
•Confirm transfer OR Hang up the horn
What the 3rd party sees
•when you have not hung up yet : 3rd party sees your extension
•when you have hung up : 3rd party sees the initial caller (display updated)

•How to transfer a call? (3)
Basic telephony features (6)
2. Warm Transfer
•Enter extension to transfer to
•Press the right arrow or wait 2 seconds
•Speak to the 3rd party
•Confirm transfer OR hang up the horn
What the 3rd party sees
•when you have not hung up yet : 3rd party sees your extension
•when you have hung up : 3rd party sees the initial caller (display
updated) *
* Feature dependent of configuration