Abus TVAC19100C User manual

Wi-Fi-enabled Outdoor Security Camera
TVAC19100C
US
User guide
FR
Notice d’utilisation
PT
Manual de instruções
ES
Manual de instrucciones
For more information and additional FAQ’s please visit us
online at: www.abus.com/eng/Self-installed-security
Version 03/2014
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This user guide contains important operating instructions for this device.
This guide should be kept in a convenient location for continued reference.
For a table of contents, see page 8.
Ce manuel d'utilisateur contient des instructions d'utilisation importantes pour cet appareil.
Ce manuel devrait être conservé dans un endroit pratique aux fins de référence.
Pour consulter la table des matières, veuillez ouvrir le manuel à la page 32.
Este guia do usuário contém importantes instruções de operação para este dispositivo.
Este guia deve ser mantido num local conveniente para servir de contínua referência.
Para um índice de conteúdos, ver a página 56.
Esta guía del usuario contiene instrucciones de manejo importantes para este dispositivo.
Esta guía debe conservarse en un lugar apropiado para su consulta permanente.
Véase la tabla de contenido en la página 80.
English
Français
Português
Español
2

Wi-Fi-enabled Outdoor Security Camera
TVAC19100C
User guide
For more information and additional FAQ’s please visit us
online at: www.abus.com/eng/Self-installed-security
Version 03/2015
Original user guide in English.
Retain for future reference.

English
Introduction
Dear Customer,
Thank you for purchasing the ABUS TVAC191000C Wireless Outdoor Security.
To ensure optimum performance and condition of this system is maintained, please read the enclosed
operating manual.
This operating manual is meant to guide you through the process of operating the TVAC191000C
Wireless Outdoor Security. This manual contains instructions for the system’s setup, installation
maintenance and relevant safety information.
In the event you have questions regarding the system, installation or operating procedures please
consult your local authorized dealer or our customer service team.
ABUS USA, LLC surveillance products are not manufactured and/or sold with the intent to be used for
illegal purposes. ABUS USA, LLC expects consumer’s use of these products to be in compliance with
local, state and federal law. For further information on video and audio recording legal requirements,
please consult your local, state and federal law.
Thank you,
ABUS USA, LLC
Data storage is subject to national data privacy guidelines.
Disclaimer
This user guide has been produced with the greatest of care. Should you discover any missing
information or inaccuracies, please contact us under the address shown on the back of the manual.
ABUS USA, LLC does not accept any liability for technical and typographical errors, and reserves the
right to make changes to the product and user guide at any time and without prior warning.
ABUS USA, LLC is not liable or responsible for direct or indirect damage resulting from the equipment,
performance and use of this product. No forms of guarantee are accepted for the contents of this
document.
ABUS USA, LLC products are not manufactured and/or sold with the intent to be used for illegal
purposes. ABUS USA, LLC expects consumer’s use of these products to be in compliance with all
local, state and federal law. For further information on video surveillance and audio recording legal
requirements, please consult your local, state and federal law.
© 2014, All rights allowed by law are hereby reserved.
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English
Explanation of symbols
The triangular high voltage symbol is used to warn of the risk of
injury or health hazards (e.g. caused by electric shock).
The triangular warning symbol indicates important notes in this user manual which must
be observed.
This symbol indicates special tips and notes on the operation of the unit.
Important safety information
All guarantee claims are invalid in the event of damage caused by non-compliance with
this user manual. We cannot be held liable for resulting damage.
In the event of material or personal damage caused by improper operation or non-
compliance with the safety information, we cannot be held liable. All guarantee claims
are void in such cases.
This device has been manufactured in accordance with international safety standards.
Please read the following safety information carefully.
Safety information
1. Power supply
Only operate this camera through a power source which supplies the mains voltage specified on the
type plate. If you are unsure of the installation location's power supply, contact your power supply
company. Disconnect the device from the mains power supply before carrying out maintenance or
installation work.
2. Overloading
Avoid overloading electrical sockets, extension cables, and adapters, as this can result in fires or
electric shocks.
3. Cleaning
Only use a damp cloth to clean the camera. Do not use corrosive cleaning materials.
Disconnect the device from the power supply before cleaning.
4. Ventilation
The camera's ventilation openings must not be covered or obstructed.
Ensure that no objects penetrate the device, e.g. through the ventilation openings.
5. Accessories
Only connect devices expressly designed for use with the camera. Otherwise hazardous situations or
damage to the device may result.
6. Installation location
This device can be used in inside as well as outside.
Do not place the camera in close proximity to heaters, ovens or other heat sources, or in direct
sunlight. Only operate the device in locations with temperatures within a permissible ambient
temperature range of 12F to 122F.
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English
Disclaimer
ABUS USA LLC products are not manufactured and/or sold with the intent to be
used for illegal purposes. ABUS USA, LLC expects consumer’s use of these
products to be in compliance with all local, state and federal law. For further
information on video surveillance and audio recording legal requirements, please
consult your local, state and federal law. It is your responsibility to be aware of the
local, state and federal regulations regarding image storage and use.
Warnings
Follow all safety and operating advice before starting-up the device!
1. Follow these directions in order to avoid damage of the power cord or plug:
•Do not modify or process the power cord or plug arbitrarily.
•Make sure to disconnect the power cord holding the plug.
•Keep heating appliances as far as possible from the power cord in order to prevent the
vinyl cover from melting.
•The outdoor camera’s power supply unit must be protected against humidity and damp
conditions.
•It is only for indoor usage.
2. Failure to follow these directions may cause electrical shock.
•Do not open the main body or the power supply.
•Do not insert metal or inflammable objects inside the product.
•In order to avoid any damage during lightning use a surge protector.
3. Do not use if it is found to be defective. If you continue to use the product when defective, serious
damage can occur. Make sure to contact your local product distributor if the product is found to be
defective.
During the installation into an existing video surveillance system make sure that all
devices are disconnected from the low supply voltage circuit.
If in doubt allow a professional electrician to mount, install and wire-up your device.
Improper electrical connection to the mains does not only represent at threat to you but
also to other persons.
Wire-up the entire system making sure that the mains and low voltage circuit remain
separated and cannot come into contact with each other in normal use or due to any
malfunctioning.
Avoid using the device under the following unfavorable conditions:
•moisture or excessive air humidity
•extreme cold or heat
•direct sunlight
•dust or combustible gases, vapors or solvents
•strong vibration
•strong magnetic fields, such as those found in the vicinity of machinery or loudspeakers
•the camera must not be directed into the sun as this can destroy the sensor.
•the camera may not be installed on unstable surfaces
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English
Unpacking
While you are unpacking the device please handle it with utmost care.
If you notice any damage to original packaging, please check the device.
If the device shows damage, please contact your local dealer.
FCC Compliance Information
Part 15 Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subjected to the following two
conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with limits for a Class B digital device, pursuant
to Part 15 of the FCC rules and ETSI (EN) 300328. These limits are designed to provide reasonable
protection against harmful interference in residential installations. This equipment generates, uses,
and can radiate radio frequency energy, and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio or television equipment reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Move the equipment away from the receiver.
•Plug the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/television technician for additional suggestions.
CAUTION! Any changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void your authority to operate the equipment.
RF Exposure Information
The antenna used for this transmitter must be installed to provide a separation distance of at least 20
cm (7.9”) from all persons and must not be collocated or operating in conjunction with any other
antenna or transmitter.
All declarations and certificates of conformity can be ordered from:
ABUS USA, LLC
23910 N. 19th Ave.
Unit #56
Phoenix, AZ 85085-1850
Ph.: 1-623-516-9933
Mail: [e-mail]
One-year Limited Warranty
Important: Evidence of original purchase is required for warranty service.
WARRANTOR:
ABUS USA LLC
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English
Contents
1. Intended use.................................................................................................................................... 9
2. Scope of delivery............................................................................................................................. 9
3. Features and functions.................................................................................................................... 9
4. Device description ......................................................................................................................... 10
4.1. Overview................................................................................................................................ 10
4.2. Camera description ............................................................................................................... 10
5. Installation...................................................................................................................................... 11
6. Operation and configuration via app.............................................................................................. 13
7. Maintenance and cleaning............................................................................................................. 24
7.1. Maintenance.......................................................................................................................... 24
7.2. Cleaning................................................................................................................................. 24
8. Disposal......................................................................................................................................... 24
9. Tips for troubleshooting................................................................................................................. 25
10. Technical data ........................................................................................................................... 26
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1. Intended use
The day & night PnP IP camera enables high-quality monitoring. This camera is designed for
indoor or outdoor installation. The built-in infrared LEDs enable day and night monitoring of object
distances up to a maximum of ten meters away.
Since the camera features protection class IP66, it can be used both indoors and outdoors.
The camera is easy to configure and operate using the app, meaning that it can be accessed
anywhere in the world.
For a detailed functional description, see Chapter "3. Features and functions".
2. Scope of delivery
Wi-Fi outdoor camera & app Power supply unit
LAN adapter cable Camera mount including mounting material
Antenna
3. Features and functions
•for effective all-round monitoring of interior spaces
•compact IP66 outdoor camera with infrared night vision function
•guided step-by-step installation via app (iOS, Android)
•HD 720p resolution and infrared night vision function for brilliant image quality
•recording on microSD card
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4. Device description
4.1.Overview
Item number TVAC19100C
Resolution 720p
IR LEDs 
IR swivel filter (ICR) 
Operational voltage 5 V DC
4.2.Camera description
Front:
Antenna
Status LED

Fixed lens

IR LED
Camera mount
PIR sensor
Power LED
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English
Rear:
5. Installation
Using the camera mount, select a suitable installation site. Mark the drilling holes on the surface
and drill the holes. First, insert the supplied screw anchors and attach the mount using the screws.
You can swivel the mount by up to 90° to select the desired position. First, loosen the screw at the
side and adjust the camera to the desired angle of view. Next, tighten the screw to fix the camera in
the desired position.
Antenna connection
Micro SD card slot
Power cable/reset
button
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English
Then screw the camera onto the mount and connect the power supply unit to the camera.
Installation options:
Ceiling installation Wall installation
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English
6. Operation and configuration via app
The TVAC19100 Wi-Fi outdoor camera & app gives you the option of switching to live on the
cameras and to configure the recorder. The app for this device can be found in the App Store
under the name of “App2Cam”.
To configure access to the camera, proceed as follows:
①
Set-up – preparation
Download the "App2Cam" app and install it on your
smartphone.
Check that your smartphone or tablet is connected to
the Internet.
There are two ways to connect the camera to the
network:
Option 1: (Wireless set-up)
Connect the enclosed power supply unit to the camera.
Do not start to set up the camera until both LEDs light
up. This may take around 60 seconds.
Option 2: (Wired set-up)
Connect the LAN adapter cable provided to the camera.
Connect the cable to your router in the next step.
Then connect the enclosed power supply unit.
Do not start to set up the camera until both LEDs light
up. This may take around 60 seconds.
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English
②
Set-up – iOS app
Please note that the iOS app and the Android app
require different setup processes. If you have an
Android device, please refer to the
set-up process described in
③
.
Open the WLAN settings in your iOS device and
connect to the camera's HD-XXXXXX network.
The camera's WLAN password is "12345678".
Launch the app and select the desired type of set-up.
Option 1: (Wireless set-up)
The camera is added automatically. Click on "Live
view".
The app will now ask you to select the connection type
for the camera.
WLAN
Select your WLAN network in the drop-down list, enter
your WLAN key and click "OK".
Please wait 90 seconds for the camera to restart and
connect to your WLAN network. Make sure your mobile
device reconnects to your WLAN network.
AP mode
The camera remains in access point mode and can still
be reached via this mode. To do this, connect to the
camera's access point. The WLAN password for the
camera is "12345678" and cannot be changed.
Installing several cameras using "wireless set-up" can
lead to faults. Please install only one device at a time.
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Option 2: (Wired set-up)
Give the camera an appropriate name.
For automatic registration of the DID, click "Search".
The DID of the camera which is currently connected to
the router via a network cable is now displayed. Select
to accept this DID. Alternatively, you can enter the DID
manually.
Then enter the security code (standard: "123456") and
add the camera by clicking "Save".
This camera is now locally accessible on your network.
To connect the camera to a WLAN network, please go
to
menu option
⑫
.
③
Set-up – Android app
Please note that the Android app and the iOS app
require different setup processes. If you have an iOS
device, please refer to the
set-up process described in
②
.
Launch the app on your smartphone or tablet and click
"Add new camera".
Then select the desired type of set-up.
Option 1: (Wireless set-up)
The app will search for an available HD-XXXXXX
network, transmitted by the camera, and will
automatically connect your smartphone to it.
If connecting manually to the HD-XXXXXX network, use
the WLAN password "12345678".
Once the search has been successfully completed,
click on "Live view".
The app will now ask you to select the connection type
for the camera.
WLAN
Select your WLAN network in the drop-down list, enter
your WLAN key and click "OK".
Please wait 90 seconds for the camera to restart and
connect to your WLAN network. Make sure your mobile
device reconnects to your WLAN network.
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AP mode
The camera remains in access point mode and can still
be reached via this mode. To do this, connect to the
camera's access point. The WLAN password for the
camera is "12345678" and cannot be changed.
Installing several cameras using "wireless set-up" can
lead to faults. Please install only one device at a time.
Option 2: (Wired set-up)
Give the camera an appropriate name.
For automatic registration of the DID, click "Search".
The DID of the camera which is currently connected to
the router via a network cable is now displayed. Select
to accept this DID. Alternatively, you can enter the DID
manually.
Then enter the security code (standard: "123456") and
add the camera by clicking "Save".
This camera is now locally accessible on your network.
To connect the camera to a WLAN network, please go
to
menu option
⑫
.
④
Connection status
Once you have successfully added your camera, the
name of your camera and the current connection status
will appear in the overview. The image displayed is the
last video image displayed during the previous session.
You can add to up to eight cameras in the app.
Tap your chosen camera and you will be taken to the
live view.
The first time you access the live view, the app will
prompt you to change the security code. This is
automatically applied to the camera's settings.
System name
e.g. Test
Connection status
Connected = you are connected to your system
Disconnected = there is no connection to the system
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Adding a camera
This lets you add another
system.
Camera configuration
This will display the camera configurations.
Camera settings
Remove a camera
Access recordings on the SD card
Press to return to connection status.
Updating connection
The connection is being updated.
PIN code/Push settings/
Instructions/Firmware information
Here you can store a PIN code, activate or
deactivate push notifications, view the
instructions for your camera as a PDF or view
the firmware version of the app.
⑤
Store PIN code
To store a PIN code for this app, proceed as follows:
Open "Set PIN lock" in .
Enter a four-digit PIN code and then confirm it.
Tick "Activate lock on startup".
If you have stored a PIN code, you will be asked to
enter it as soon as you open the app.
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⑥
Live view
Select the desired camera from the drop-down menu.
You will now see the live image from the camera. The
image is displayed in 4:3 mode; to display a 16:9
format, rotate your mobile device by 90°.
Snapshot
This lets you take a screenshot of your live
image. The image is then saved in your photo
gallery on your mobile device.
The saved images are time-stamped and
saved in the photo gallery.
Audio
This lets you activate or deactivate audio.
Start recording
This lets you start recording manually on the
SD card. The recording time is one minute
and cannot be cut short. The icon appears
during recording.
Back
This takes you back to the camera overview.
You are always shown the last screenshot.
⑦
Settings
Here you can change the camera settings. Email
notifications can also be activated or deactivated.
Email notification
Activating email notification in the event that motion is
detected.
Please note that outdoor video surveillance can give
rise to false alarms.
Click "Advanced settings" to start the configuration.
To access the settings you will need to enter the admin
password (standard: "123456").
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⑧
General settings
Once you have accessed the settings you will be able
to configure the camera.
Admin password
The admin password gives access to the camera
settings. The standard admin password is "123456".
To protect your camera from unauthorized access,
change this password during initial installation.
If you have forgotten your password, you can restore
factory settings on the camera by pressing the Reset
button for five seconds. The red LED will start to flash.
Time zone
Global time zones are listed in the drop-down menu.
Select the time zone in which the camera is being
installed. If the time zone in question uses daylight
saving time, activate daylight saving time.
Daylight saving time
Activate/deactivate daylight saving time.
Device security code
The security code enables the camera to be set up in
the app. The standard security code is "123456".
During initial installation you will always be prompted
to change this security code.
If you have forgotten your security code, you can
restore factory settings on the camera by pressing the
Reset button for five seconds.
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⑨
Video settings
The video settings allow you to change the video quality
and ambient conditions for the camera.
Video quality:
The video quality setting allows you to select the quality
of video streaming.
Better streaming:
The video is displayed more smoothly.
Better image:
The video image is displayed in higher resolution.
HD video:
The video image is transmitted in HD resolution.
However, there may be delays in the image display as
a result of the large volume of data.
Only use the "Better image/HD video" setting if you
have sufficient bandwidth (1 Mbps) and adequate
system requirements, and please be aware that the
different transmission technologies used for audio and
video may result in asynchronous transmission due to
varying network usage.
Image orientation
Here you can rotate or flip the image.
Tilt:
The image is rotated by 180 degrees.
Flip:
The image is flipped.
Tilt & flip:
The image is rotated by 180 degrees and flipped.
Ambient conditions
Here you can select the power frequency inside
(50 Hz), inside (60 Hz) and outside.
Standard value for Germany: 50 Hz
Adjustment to poor light conditions
Adjusting the video image for poor light conditions in
night mode. There are five levels to choose from, with
Level 5 being the brightest.
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