Advantech ARK-3440 Series User manual

User Manual
ARK-3440
Fanless Embedded Box PC

ARK-3440 User Manual ii
Copyright
The documentation and the software included with this product are copyright © 2012
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice.
No part of this manual may be reproduced, copied, translated or transmitted in any
form or by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties, which may result from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc.
VIA is a trademark of VIA Technologies, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Cor-
poration.
Intel® and Pentium® are trademarks of Intel Corporation.
Microsoft Windows® is a registered trademark of Microsoft Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
ESS is a trademark of ESS Technology, Inc.
UMC is a trademark of United Microelectronics Corporation.
SMI is a trademark of Silicon Motion, Inc.
Creative is a trademark of Creative Technology LTD.
CHRONTEL is a trademark of Chrontel Inc.
All other product names or trademarks are properties of their respective owners.
For more information about this and other Advantech products, please visit our web-
site at:
http://www.advantech.com/
http://www.advantech.com/ePlatform/
For technical support and service, please visit our support website at:
http://support.advantech.com.tw/support/
Part No. 2006344001 Edition 2
Printed in China September 2012

iii ARK-3440 User Manual
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Declaration of Conformity
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.

ARK-3440 User Manual iv
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Warnings, Cautions and Notes
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the man-
ufacturer. Discard used batteries according to the manufacturer's
instructions.
Note! Notes provide optional additional information.

v ARK-3440 User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
14. Do not leave this equipment in an environment where the storage temperature
may go below -40° C (-40° F) or above 85° C (185° F). This could damage the
equipment. The equipment should be in a controlled environment.
15. CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the manufacturer, discard
used batteries according to the manufacturer’s instructions.
16. The sound pressure level at theoperator's position according to IEC 704-1:1982
is no more than 70 dB (A).
17. RESTRICTED ACCESS AREA: The equipment should only be installed in a
Restricted Access Area.
18. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advan-
tech disclaims all responsibility for the accuracy of any statements contained
herein.

ARK-3440 User Manual vi
Packing List
Before installation, please ensure the following items have been shipped:
1 x ARK-3440 Unit
1 x Rubber foot kit
2 x Desk/Wall mount plate
1 x 4-pin Phoenix DC power connector
1 x DVI-I to VGA adaptor
1 x CPU thermal grease pad
1 x HDD thermal pad
1 x Utility CD
1 x Registration and 2 years Warranty card
Ordering information
Model Number Description
Optional accessories
ARK-3440F-U5A2E Core i7-610E 2.53 GHz fanless embedded box
ARK-3440F-U4A2E Core i5-520E 2.4 GHz fanless embedded box
ARK-3440F-U1A2E Core i3 330E 2.13 GHz fanless embedded box
Part Number Description
1757002161 AC-to-DC Adapter, DC19 V/7.89A 150W, with Phoenix Power Plug,
0 ~ 40° C for Home and Office Use
1702002600 Power cable 3-pin 180 cm, USA type
1702002605 Power Cable 2-pin 180 cm, Europe Type
1702031801 Power Cable 2-pin 180 cm, UK Type
1700004713 Cable DVI-I to DVI and CRT
1700009398 LVDS cable for ARK-3440
1700009396 LVDS power cable for ARK-3440
1700009405 LPT cable for ARK-3440

vii ARK-3440 User Manual
Contents
Chapter 1 General Introduction ...........................1
1.1 Introduction ...............................................................................................2
1.2 Product Features.......................................................................................2
1.2.1 General.........................................................................................2
1.2.2 Display..........................................................................................2
1.2.3 Power Consumption......................................................................2
1.3 Hardware Specifications ...........................................................................3
1.4 Mechanical Specifications.........................................................................4
1.4.1 Dimensions...................................................................................4
Figure 1.1 ARK-3440 Mechanical Dimensions Drawing..............4
1.4.2 Weight...........................................................................................4
1.5 Power Requirements.................................................................................4
1.5.1 System power...............................................................................4
1.5.2 RTC battery...................................................................................4
1.6 Environmental Specifications....................................................................5
1.6.1 Operating temperature..................................................................5
1.6.2 Relative Humidity..........................................................................5
1.6.3 Storage temperature.....................................................................5
1.6.4 Vibration loading during operation................................................5
1.6.5 Shock during operation.................................................................5
1.6.6 Safety Certifications......................................................................5
1.6.7 EMC..............................................................................................5
Chapter 2 Hardware installation ..........................7
2.1 I/O Locations.............................................................................................8
Figure 2.1 ARK-3440 Front View.................................................8
Figure 2.2 ARK-3440 Rear View .................................................8
2.2 Front Panel Controls, Indicators, & Connectors........................................9
2.2.1 Power ON/OFF Button..................................................................9
Figure 2.3 Power ON/OFF Button ...............................................9
2.2.2 Reset Button.................................................................................9
Figure 2.4 Reset Button...............................................................9
2.2.3 LED Indicators ..............................................................................9
Figure 2.5 LED Indicators............................................................9
2.2.4 Audio Connectors .........................................................................9
Figure 2.6 Audio jack connectors ................................................9
2.2.5 COM Connector..........................................................................10
Figure 2.7 COM port connector .................................................10
Table 2.1: COM standard serial port pin assignments ..............10
2.2.6 eSATA Connector.......................................................................10
Figure 2.8 eSATA connector .....................................................10
2.2.7 USB Connector...........................................................................11
Figure 2.9 USB connector .........................................................11
Table 2.2: USB Connector.........................................................11
2.2.8 Compact Flash Card...................................................................11
2.3 Rear Panel I/O Connectors.....................................................................11
2.3.1 Power Input Connector...............................................................11
Figure 2.10Power Input Connector.............................................11
Table 2.3: Power connector pin assignments............................11
2.3.2 Digital Visual Interface Connector (DVI-I)...................................12
Figure 2.11DVI-I Connector........................................................12
Table 2.4: DVI-I Connector pin assignments.............................12
2.3.3 HDMI Connector.........................................................................13

ARK-3440 User Manual viii
Figure 2.12HDMI receptacle connector...................................... 13
Table 2.5: HDMI receptacle connector pin assignments........... 13
2.3.4 Ethernet Connector (LAN).......................................................... 13
Figure 2.13Ethernet connector................................................... 13
Table 2.6: RJ-45 Connector pin assignments........................... 13
2.3.5 LVDS Connector (Optional)........................................................ 14
Figure 2.14LVDS Connector (optional) ...................................... 14
Table 2.7: LVDS Connector Pin Assignment ............................ 14
2.3.6 LCD Backlight On/Off control Connector (Optional)................... 15
Figure 2.15LCD Backlight connector (optional).......................... 15
Table 2.8: LCD Backlight Connector Pin Assignment............... 15
2.3.7 LPT Connector (Optional)........................................................... 16
Figure 2.16LPT Connector (optional)......................................... 16
Table 2.9: LPT Connector Pin Assignment............................... 16
2.4 Memory Installation................................................................................. 17
Figure 2.17Memory Installation.................................................. 17
2.5 Compact Flash Installation...................................................................... 18
Figure 2.18CF Card Installation.................................................. 18
2.6 HDD Installation...................................................................................... 18
2.6.1 Internal fixed HDD installation .................................................... 18
Figure 2.19Internal Fixed HDD Installation................................. 18
2.6.2 Removable 2.5" Storage Device Installation .............................. 19
Figure 2.20Removable 2.5" Storage Device Installation............ 19
2.7 PCI card installation................................................................................ 19
Figure 2.21PCI Card Installation ................................................ 19
2.8 Mini PCIe Installation.............................................................................. 20
Figure 2.22Mini PCI Card Installation......................................... 20
2.9 Antenna Installation ................................................................................ 20
Figure 2.23Antenna Installation.................................................. 20
2.10 Optional Cable Installation...................................................................... 21
Figure 2.24Optional Cable Installation ....................................... 21
2.11 CPU Thermal Grease Pad...................................................................... 22
Chapter 3 BIOS settings ....................................23
3.1 BIOS Introduction.................................................................................... 24
3.2 Entering BIOS Setup............................................................................... 24
3.2.1 Main Setup.................................................................................. 25
Figure 3.1 The Main BIOS setup screen................................... 25
3.3 Advanced BIOS Features Setup............................................................. 26
Figure 3.2 The Advanced BIOS setup screen........................... 26
3.4 Chipset BIOS Feature Setup .................................................................. 33
Figure 3.3 The Chipset BIOS setup screen............................... 33
3.5 Boot BIOS Feature Setup....................................................................... 37
Figure 3.4 The Chipset BIOS setup screen............................... 37
3.6 Security BIOS Feature Setup.................................................................. 38
Figure 3.5 The Security BIOS setup screen.............................. 38
3.7 Save & Exit BIOS Feature Setup............................................................ 39
Figure 3.6 The Save & Exit BIOS setup screen ........................ 39
Appendix A Function Settings.............................. 41
A.1 Function Setting...................................................................................... 42
Figure A.1 Top View .................................................................. 42
Figure A.2 Bottom View............................................................. 42
Table A.1: ATX / AT Mode switch.............................................. 43
Table A.2: PCI Express mini card version select....................... 43
Table A.3: Clear CMOS............................................................. 43
Table A.4: Internal LVDS panel power select............................ 43

ix ARK-3440 User Manual
Appendix B Display Application ...........................45
B.1 Introduction .............................................................................................46
Figure B.1 BIOS VGA setting.....................................................46
B.2 LVDS.......................................................................................................46
B.3 Dual Display............................................................................................46
B.3.1 Display modes ............................................................................47
B.4 Display Resolution Setting......................................................................47
Appendix C Application Notes..............................49
C.1 RS-485 Supports Auto Flow Control.......................................................50
Figure C.1 BIOS COM port setting.............................................50
C.1.1 Flow Control, Introduction...........................................................50
C.1.2 Software Flow Control.................................................................51
C.1.3 Hardware Flow Control...............................................................51
C.1.4 How to Implement.......................................................................52
C.2 WOL Setting............................................................................................52
C.2.1 Introduction.................................................................................52
C.2.2 System Requirements - PC Compatible.....................................53
C.2.3 How WoL Works.........................................................................53
C.2.4 Magic Packet ..............................................................................53

ARK-3440 User Manual x

Chapter 1
1General Introduction
This chapter gives background
information on the
ARK-3440 series.

ARK-3440 User Manual 2
1.1 Introduction
ARK-3440 Box IPC is an ideal, application-ready, system platform solution. All elec-
tronics are protected in a compact sealed aluminum case for easy embedding in the
customer’s own housing, or as a stand-alone where space is limited and the environ-
ment is harsh.
The ARK-3440 provides system integrators with a turnkey solution and a versatile
application development path without breaking the bank or missing time-to-market
deadlines.
The ARK-3440 can be used as a standalone system, either wall-mounted or desktop
mounted. The system accepts a wide range of power supplies (DC power in) and
comes with a footprint of only 220 mm x 117 mm x 200 mm (8.66" x 4.60" x 7.87").
The rugged, cast aluminum case is sealed against dust and not only provides great
protection from EMI, shock/vibration, cold and heat, but also passive cooling for
super quiet, fanless operation.
The ARK-3440 offers 1 x DVI-I interface for dual display, 6 x USB 2.0 ports, 2 x Giga
LAN ports, audio function, 3 x COM ports, 2 x Mini PCI sockets, and 2 x PCI/PCI
Express expansion slots; all packed into a small, rugged unit and powered by an
Intel®Core™ i7/i5/i3 processor. It also supports a wide range of input voltages, from
9 VDC to 34 VDC. The ARK-3440 IPC supports 2 x 2.5” SATA HDD and 1 x Compact
Flash card for storage options; it supports diversified fields of application.
1.2 Product Features
1.2.1 General
Intel®Mobile Core™ i7-610E 2.53 GHz / Core i5-520E 2.4 GHz / Core i3-330E
2.13 GHz
Dual display and support for wide screen with high resolution
Supports 2 GbE, eSATA, 6 USB 2.0 and 3 COMs
Internal two 2.5-inch SATA HDD drive bay
Various expansion interfaces for diverse applications
Easy integration, easy maintenance, and wide input voltage range
1.2.2 Display
VGA display: Using a DVI to VGA adapter connector
Dual display: VGA + DVI-D extended by DVI-I Y-cable (Optional)
LVDS support: Supports 48-bit LVDS interface (Optional)
HDMI display: Supports HDMI 1.3
1.2.3 Power Consumption
Typical: 38 W (CPU is Intel®Mobile Core™ i7-610E at 2.53 GHz and w/o
expansion)
Max.: 52.6 W (CPU is Intel®Mobile Core™ i7-610E 2.53 GHz and w/o expan-
sion)

3 ARK-3440 User Manual
Chapter 1 General Introduction
1.3 Hardware Specifications
CPU: Intel®Core™ i7-610E 2.53 GHz / Core™ i5-520E 2.4GHz / CoreTM i3-
330E 2.13 GHz
System Chipset: Intel®QM57
BIOS: AMI™ 64 bit, SPI
System Memory: 2 x 204-pin-pin SODIMM socket, Support DDR3 1066 MHz,
up to 4 GB
SSD: Supports 1 x CF Card TYPE I/II
HDD: Supports 2 x 2.5” SATA HDD
–Removable HDD bay supports up to 9.5
–Internal HDD bay supports up to 12. 8 mm height
I/O Interface: 2 x RS232, 1 x RS232/422/485 (w/ auto flow control) (Optional 2
x RS-232, 1 x RS-232/422/485 by cable)
USB: 6 x USB 2.0 compliant Ports
Audio: Supports Line-in, Line-out, Microphone-in
Ethernet Chipset: 1 x Intel®82577 & 1 x Intel®82583V (Gigabit LAN)
–Speed: 10/100/1000 Mbps
–Interface: 2 x RJ45 w/ LED
–Standard: IEEE 802.3z/ab (1000 Mbps) or IEEE 802.3u 100 Mbps compliant
Expansion:
–PCI: 1 slot
–PCI Express x1: 1 slot
–Mini PCIe: 2 sockets
Chipset: Integrated graphics built in PCH
Resolution:
–VGA: Supports resolutions up to 2048 x 1536 @ 60 Hz
–DVI: Supports resolutions up to 1920 x 1200 @ 60 Hz
–HDMI: Supports resolutions up to 1920 x 1200 @ 60 Hz
Dual Independent: VGA + DVI-D (Extended by DVI-I Y-cable), VGA + HDMI,
DVI + HDMI

ARK-3440 User Manual 4
1.4 Mechanical Specifications
1.4.1 Dimensions
Figure 1.1 ARK-3440 Mechanical Dimensions Drawing
1.4.2 Weight
4.0 kg (8.8lb)
1.5 Power Requirements
1.5.1 System power
Minimum power input: DC 9 V ~ 34 V 9.0 A ~ 2.4 A
1.5.2 RTC battery
3 V / 195 mAH BR2032
Units: mm

5 ARK-3440 User Manual
Chapter 1 General Introduction
1.6 Environmental Specifications
1.6.1 Operating temperature
With Industrial Grade CompactFlash disk: 0 ~ 50° C, with air flow
With 2.5" consumer grade HDD on internal HDD bay: 0 ~ 45° C, with air flow
1.6.2 Relative Humidity
95% @ 40° C (non-condensing)
1.6.3 Storage temperature
-40 ~ 85° C (-40 ~ 185° F)
1.6.4 Vibration loading during operation
With CompactFlash disk: 5 Grms, IEC 60068-2-64, random, 5 ~ 500 Hz, 1 Oct./
min, 1 hr/axis.
With 2.5-inch hard disk: 1 Grms, IEC 60068-2-64, random, 5 ~ 500 Hz, 1 Oct./
min, 1 hr/axis.
1.6.5 Shock during operation
With CompactFlash disk: 50 G, IEC 60068-2-27, half sine, 11 ms duration
With hard disk: 20 G, IEC 60068-2-27, half sine, 11 ms duration
1.6.6 Safety Certifications
UL, CCC, BSMI and CB
1.6.7 EMC
CE, FCC, CCC, BSMI

ARK-3440 User Manual 6

Chapter 2
2Hardware installation
This chapter introduces external
IO and the installation of
ARK-3440 Hardware.

ARK-3440 User Manual 8
2.1 I/O Locations
Figure 2.1 ARK-3440 Front View
Figure 2.2 ARK-3440 Rear View
USB2
USB1
USB4
USB3
COM3 COM2eSATA MIC
LIN-OUT
LIN-IN
LED
RESET
ON/OFF
Antenna
D C input D V I-I H D M I C O M 1 L AN 1 L A N 2 U S B 6
Antenna
USB5

9 ARK-3440 User Manual
Chapter 2 Hardware installation
2.2 Front Panel Controls, Indicators, & Connectors
2.2.1 Power ON/OFF Button
ARK-3440 has a Power On/Off button with LED indicators on the front side that show
On status (Green LED) and Off/Suspend status (Orange LED). The Power button
supports dual functions: Soft Power -On/Off (Instant off or Delay 4 Seconds then off),
and Suspend.
Figure 2.3 Power ON/OFF Button
2.2.2 Reset Button
ARK-3440 has a Reset button on the front panel. Press the button to activate the
reset function.
Figure 2.4 Reset Button
2.2.3 LED Indicators
There are two LEDs on the front panel that indicate system status: The thermal LED
is for system thermal alarm status; and HDD LED is for HDD and compact flash disk
status.
Figure 2.5 LED Indicators
2.2.4 Audio Connectors
ARK-3440 offers stereo audio ports by three phone jack connectors: Speaker Out,
Line In, and Mic-In. Audio chip is ALC888, compliant with Azalea standard; the
Speaker Out supports 3D surround stereo, with dual 2.2W amplifier.
Figure 2.6 Audio jack connectors

ARK-3440 User Manual 10
2.2.5 COM Connector
ARK-3440 provides 6 D-sub 9-pin connectors that are serial communication interface
ports. The COM1 on the rear panel supports RS-232/422/485 mode by BIOS selec-
tion; COM2 and 3 on the front panel and COM5 and 6 on the internal header only.
The COM1 and COM4 default settings are RS-232; if you want to use RS-422/485,
make the change in BIOS setup.
Figure 2.7 COM port connector
2.2.6 eSATA Connector
ARK-3440 has a 7-pin external connector for an eSATA device. It is fully compliant
with SATA I/SATA II standards, and supports external SATA I/SATA II devices up to
300MB/sec.
Figure 2.8 eSATA connector
Table 2.1: COM standard serial port pin assignments
RS-232 RS-422 RS-485
Pin Signal Name Signal Name Signal Name
1DCD Tx- DATA-
2RxD Tx+ DATA+
3 TxD Rx+ NC
4DTR Rx- NC
5GND GND GND
6 DSR NC NC
7 RTS NC NC
8 CTS NC NC
9RI NC NC
Note: NC represents “No Connection”.