Advantech ITA-3650E Series User manual

User Manual
ITA-3650E Series
Fanless Embedded High
Performance Compact Industrial
Computer
嵌入式無風扇電腦

ITA-3650E Series User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2020
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
The ITA-3650E is trademark of Advantech Co., Ltd.
All other product names or trademarks are properties of their respective owners.
On-line Technical Support
For technical support and service, please visit our support website at:
http://support.advantech.com.cn
Part No. 2001365020 Edition 1
Printed in China April 2020

iii ITA-3650E Series User Manual
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.

ITA-3650E Series User Manual iv
A Message to the Customer
Advantech Customer Services
Each and every Advantech product is built to the most exacting specifications to
ensure reliable performance in the harsh and demanding conditions typical of indus-
trial environments. Whether your new Advantech equipment is destined for the labo-
ratory or the factory floor, you can be assured that your product will provide the reli-
ability and ease of operation for which the name Advantech has come to be known.
Your satisfaction is our primary concern. Here is a guide to Advantech's customer
services. To ensure you get the full benefit of our services, please follow the instruc-
tions below carefully.
Technical Support
We want you to get the best performance possible from your products. If you run into
technical difficulties, we are here to help. For the most frequently asked questions,
you can easily find answers in your product documentation. These answers are nor-
mally a lot more detailed than the ones we can give over the phone.
Please consult this manual first. If you still cannot find the answer, gather all the infor-
mation or questions that apply to your problem, and with the product close at hand,
call your dealer. Our dealers are well trained and ready to give you the support you
need to get the most from your Advantech products. In fact, most problems reported
are minor and can be easily solved over the phone.
In addition, free technical support is available from Advantech engineers every busi-
ness day. We are always ready to give advice about application requirements or spe-
cific information on the installation and operation of any of our products.
Initial Inspection
When you open the carton, please make sure that the following materials have been
shipped:
1 x ITA-3650E series industrial computer
1 x ITA-3650E accessory box
1 x Warranty card
If any of these items are missing or damaged, contact your distributor or sales repre-
sentative immediately. We have carefully inspected the ITA-3650E mechanically and
electrically before shipment. It should be free of marks and scratches and in perfect
working order upon receipt. As you unpack the ITA-3650E, check it for signs of ship-
ping damage. (For examples: box damage, scratches, dents, etc.) If it is damaged or
it fails to meet the specifications, notify our service department or your local sales
representative immediately. Also, please notify the carrier. Retain the shipping carton
and packing material for inspection by the carrier. After inspection, we will make
arrangements to repair or replace the unit.

v ITA-3650E Series User Manual
RoHS Claim
設備名稱：電腦 型號 （型式）：ITA-3650 （型號參見說明書）
Equipment name Type designation (Type)
單元 Unit
限用物質及其化學符號
Restricted substances and its chemical symbols
鉛Lead
(Pb)
汞Mercury
(Hg)
鎘
Cadmium
(Cd)
六價鉻
Hexavalent
chromium
(Cr+6)
多溴聯苯
Polybromina
ted
biphenyls
(PBB)
多溴二苯醚
Polybrominate
d diphenyl
ethers (PBDE)
電路板 — ○ ○ ○ ○ ○
外殼 — ○ ○ ○ ○ ○
線材 — ○ ○ ○ ○ ○
螺絲 — ○ ○ ○ ○ ○
附件 ( 支架 ) — ○ ○ ○ ○ ○
備考 1.“ 超出 0.1 wt %” 及 “ 超出 0.01 wt %” 係指限用物質之百分比含量超出百分比含
量基準值。
Note 1. “Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage
content of the restricted substance exceeds the reference percentage value of presence
condition.
備考 2.“ ○ ” 係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2. “ ○”indicates that the percentage content of the restricted substance does not
exceed the percentage of reference value of presence.
備考 3.“ － ” 係指該項限用物質為排除項目。
Note 3. The “ －” indicates that the restricted substance corresponds to the exemption.

ITA-3650E Series User Manual vi
Warnings, Cautions, and Notes
警告使用者！這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，
在這種情況下，使用者會被要求採取某些適當的對策。
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Replace the battery only with the same or equivalent type recom-
mended by the manufacturer. Discard used batteries according to the
manufacturer's instructions.
Note! Notes provide optional additional information.

vii ITA-3650E Series User Manual
Safety Instructions
1. Read these safety instructions carefully and keep this Manual for reference.
2. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
3. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
4. Keep this equipment away from humidity.
5. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
6. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
7. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
8. All cautions and warnings on the equipment should be noted.
9. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
10. Never pour any liquid into an opening. This may cause fire or electrical shock.
11. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
12. Do not leave this equipment in an environment unconditioned where the storage
temperature under -40° C (-40° F) or above 85° C (185° F), which may damage
the equipment.
13. This equipment has been tested and found to comply with the limits for a Class
A digital device. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the
interference at their own expense.
14. Advantech doesn’t provide a power component for this product, users should
purchase power components with a CCC certificate.This product is intended to
be supplied by an UL certified power adapter or UL certified DC source rated 9-
36Vdc, 18-9A minimum, and temperature max 60 degree C Power Source.
Contact Advantech for further information if you need it.
15. CAUTION: The computer is provided with a battery-powered real-time clock cir-
cuit. There is a danger of explosion if the battery is incorrectly replaced. Replace
only with same or equivalent type recommended by the manufacturer. Discard
used batteries according to the manufacturer's instructions.
16. The sound pressure level at the operator's position according to IEC 704-1:1982
is no more than 70 dB (A).
17. 18. DO NOT dispose of a battery into a fire or a hot oven, or mechanically crush
or cut the BATTERY, which can result in an explosion.
18. Ensure you connect the power cord to a socket-outlet with an earthed connec-
tion. DISCLAIMER: This set of instructions is given according to IEC 704-1.
Advantech disclaims all responsibility for the accuracy of any statements con-
tained herein.

ITA-3650E Series User Manual viii
Consignes de sécurité
1. Lisez attentivement ces consignes de sécurité.
2. Gardez ce manuel pour référence future.
3. Déconnectez cet équipement de toute prise secteur avant de le nettoyer. Utili-
sez un chiffon humide. Ne pas utilisez de liquide ou de sprays détergents pour
le nettoyage.
4. La prise de courant doit être située près de l'équipement et doit être facilement
accessible.
5. Gardez cet équipement à l’abri de l'humidité.
6. La chute de l’équipement pouvant l’endommager, celui-ci doit être installé sur
une surface stable.
7. Assurez-vous que la tension de la source d'alimentation est correcte avant de
brancher l'appareil à la prise de courant.
8. Placez le cordon d'alimentation de manière à éviter que des personnes march-
ent dessus.
9. Tous les conseils et avertissements concernant ce matériel et son utilisation doi-
vent être lus et compris.
10. Si l'appareil n’est pas utilisé pendant une longue période, débranchez-le de la
source d'alimentation pour éviter les dommages causés par des surtensions
transitoires.
11. Ne jamais verser de liquide dans une ouverture. Cela peut provoquer un
incendie ou un choc électrique.
12. Ne jamais ouvrir l'équipement. Pour des raisons de sécurité, l'équipement ne
peutêtre ouvert que par du personnel qualifié.
13. Si l'une des situations suivantes se présente, faites vérifier le matériel par le
personnel de service:
 Le cordon d'alimentation ou la prise est endommagé.
 Du liquide a pénétré dans l'appareil.
 L'équipement a été exposé à l'humidité.
 L'équipement ne fonctionne pas bien, ou vous ne pouvez pas le faire fonc-
tionner selon le manuel d'utilisation.
 L'appareil est tombé et est endommagé.
 L'équipement présente des signes évidents de casse
14. Ne pas laissez ce matériel dans un environnement où la température de stock-
age peut descendre en dessous de -25 ° C (-13 ° F) ou être supérieure à 50 ° C
(122 ° F). Ceci pourrait endommager l'équipement. L'équipement doit être main-
tenu dans un environnement contr?lé.
15. Cet équipement a été testé et déclaré conforme aux limites imposées aux appa-
reils numériques de classe A. L'utilisation de cet équipement dans une zone
résidentielle est susceptible de provoquer des interférences nuisibles. Dans ce
cas, l'utilisateur sera tenu de corriger les interférences à ses frais.
16. Advantech ne fournit pas de composant d’alimentation pour ce produit, les utilis-
ateurs doivent donc en acheter avec un certificat CCC. Ce produit est destiné à
être alimenté par un adaptateur secteur certifié UL ou une source CC certifiée
UL de classe 9. Pour toute assistance supplémentaire, veuillez contacter
Advantech pour plus d'informations.
17. ATTENTION: RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE DE
MANIERE INCORRECTE. Remplacer uniquement avec un modèle recom-
mandé par le fabricant, et éliminer les piles usages selon les instructions du fab-
ricant.

ix ITA-3650E Series User Manual
18. Conformément à la norme CEI 704-1:1982, l’opérateur ne doit pas experimenter
un niveau sonore supérieur à 70 dB (A).
19. éliminer une BATTERIE dans un feu ou un four chaud, ou écraser ou couper
mécaniquement une BATTERIE peut provoquer une explosion. Veillez à con-
necter le cordon d'alimentation à une prise de courant avec mise à la terre.
AVERTISSEMENT: Ces consignes suivent la norme CEI 704-1. Advantech décline
toute responsabilité concernant l'exactitude des déclarations contenues dans ce doc-
ument.
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
1. To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don’t touch any components on the CPU card or other
cards while the PC is on.
2. Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive elec-
tronic components.

ITA-3650E Series User Manual x