Advantech ARK-2121F User manual

User Manual
ARK-2121F
Fanless Embedded Box PC

ARK-2121F User Manual ii
Attention!
Please note:
This package contains a hard-copy user manual in Chinese for China CCC certification
purposes, and please download the latest English user manual and driver on below
website: http://www2.advantech.com/products/ark-2000_series_embedded_box_pcs/
ark-2121f/mod_eb8fd822-1cca-4006-8ac1-def225eb4f59.aspx. Please disregard the
Chinese hard copy user manual if the product is not to be sold and/or installed in China.
甲類警語：
警告使用者：這是甲類資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在
這種情況下，使用者會被要求採取某些適當對策。

iii ARK-2121F User Manual
Copyright
The documentation and the software included with this product are copyrighted 2015
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice.
No part of this manual may be reproduced, copied, translated or transmitted in any
form or by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties, which may result from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc.
VIA is a trademark of VIA Technologies, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Cor-
poration.
Intel® and Pentium® are trademarks of Intel Corporation.
Microsoft Windows® is a registered trademark of Microsoft Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
ESS is a trademark of ESS Technology, Inc.
UMC is a trademark of United Microelectronics Corporation.
SMI is a trademark of Silicon Motion, Inc.
Creative is a trademark of Creative Technology LTD.
CHRONTEL is a trademark of Chrontel Inc.
All other product names or trademarks are properties of their respective owners.
For more information about this and other Advantech products, please visit our web-
site at:
http://www.advantech.com/
http://www.advantech.com/ePlatform/
For technical support and service, please visit our support website at:
http://support.advantech.com.tw/support/
Part No. 2006K21270 Edition 1
Printed in China September 2015

ARK-2121F User Manual iv
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Declaration of Conformity
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.

v ARK-2121F User Manual
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Warnings, Cautions and Notes
Packing List
Before installation, please ensure the following items have been shipped:
1 x ARK-2121F unit
1 x Registration and 2 years Warranty card
1 x China RoHS
1 x 2-Pole Phoenix to DC-Jack Power cable
1 x SUSIAccess Utility CD
1 x Simplified Chinese manual
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the man-
ufacturer. Discard used batteries according to the manufacturer's
instructions.
Note! Notes provide optional additional information.

ARK-2121F User Manual vi
Ordering Information
Optional Accessories
For ARK-2121F
Model Number Description
ARK-2121F-U0A1E Celeron J1900 2.0GHz w/HDMI, VGA, dual GbE, 6 COM, 6 USB
Part Number Description
96PSA-A65W19P2-2 AC-to-DC Adapter, DC19 V/3.42 A 65 W, with Phoenix Power
Plug, 0 ~ 40° C for Home and Office Use
1700001524 Power cable 3-pin 180 cm, USA
170203183C Power cable 3-pin 180 cm, Europe
170203180A Power cable 3-pin 180 cm, UK
AMK-R004E DIN-rail mounting kit
AMK-V004E VESA mounting kit
1652003635 10 PIN DIO connector

vii ARK-2121F User Manual
Safety Instructions
1. Please read these safety instructions carefully.
2. Please keep this User’s Manual for later reference.
3. Please disconnect this equipment from AC outlet before cleaning. Use a damp
cloth. Don’t use liquid or sprayed detergent for cleaning. Use moisture sheet or
clothe for cleaning.
4. For pluggable equipment, the socket-outlet shall near the equipment and shall
be easily accessible.
5. Please keep this equipment from humidity.
6. Lay this equipment on a reliable surface when install. A drop or fall could cause
injury.
7. The openings on the enclosure are for air convection hence protecting the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source when connecting the equipment to
the power outlet.
9. Place the power cord such a way that people cannot step on it. Do not place
anything over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for long time, disconnect the equipment from mains
to avoid being damaged by transient over-voltage.
12. Never pour any liquid into ventilation openings; this could cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, only qualified service personnel
should open the equipment.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. Do not leave this equipment in an environment where the storage temperature
may go below -40° C (-40° F) or above 85° C (185° F). This could damage the
equipment. the equipment should be in a controlled environment.
16. Caution: Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type recommended by the manufacturer, discard used
batteries according to the manufacturer's instructions.
17. The sound pressure level at theoperator's position accordingto IEC 704-1:1982
is no more than 70 dB (A).
18. RESTRICTED ACCESS AREA: The equipment should only be installed in a
Restricted Access Area.
19. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advan-
tech disclaims all responsibility for the accuracy of any statements contained
herein.

ARK-2121F User Manual viii

ix ARK-2121F User Manual
Contents
Chapter 1 General Introduction ...........................1
1.1 Introduction ...............................................................................................2
1.2 Product Features.......................................................................................3
1.2.1 General.........................................................................................3
1.2.2 Display..........................................................................................3
1.2.3 Ethernet ........................................................................................3
1.3 Chipset......................................................................................................3
1.3.1 Functional Specification................................................................3
1.3.2 iManager/SUSI 4.0........................................................................4
1.4 Mechanical Specifications.........................................................................5
1.4.1 Dimensions...................................................................................5
Figure 1.1 ARK-2121F Mechanical dimension drawing...............5
1.4.2 Weight...........................................................................................5
1.5 Power Requirement ..................................................................................5
1.5.1 System Power...............................................................................5
1.5.2 RTC Battery..................................................................................5
1.6 Environment Specification.........................................................................6
1.6.1 Operating Temperature.................................................................6
1.6.2 Relative Humidity..........................................................................6
1.6.3 Storage Temperature....................................................................6
1.6.4 Vibration during Operation............................................................6
1.6.5 Shock during Operation................................................................6
1.6.6 Safety............................................................................................6
1.6.7 EMC..............................................................................................6
Chapter 2 H/W Installation....................................7
2.1 Introduction ...............................................................................................8
2.2 Jumpers ....................................................................................................8
2.2.1 Jumper Description.......................................................................8
2.2.2 Jumper List ...................................................................................9
Table 2.1: Jumper List of Main Board..........................................9
2.2.3 Jumper Location ...........................................................................9
Figure 2.1 Jumper Layout............................................................9
2.2.4 Jumper Setting..............................................................................9
2.3 Connectors..............................................................................................10
2.3.1 ARK-2121F External I/O Connectors..........................................10
Figure 2.2 ARK-2121F IO connectors drawing..........................10
Figure 2.3 COM connector ........................................................11
Table 2.2: COM Connector Pin Assignments............................11
Figure 2.4 Ethernet connector...................................................12
Table 2.3: Ethernet Connector Pin Assignments.......................12
Figure 2.5 Audio connector........................................................12
Table 2.4: Audio Connector Pin Assignments...........................12
Figure 2.6 USB connector .........................................................13
Table 2.5: USB Connector.........................................................13
Figure 2.7 VGA Connector ........................................................13
Table 2.6: VGA Connector Pin Assignments.............................13
Figure 2.8 Power Input Connector.............................................14
Table 2.7: Power connector Pin Assignments...........................14
Figure 2.9 Power Button............................................................14
Figure 2.10LED Indicators..........................................................14
2.4 Installation...............................................................................................16
2.4.1 HDD Installation..........................................................................16

ARK-2121F User Manual x
2.4.2 Memory Installation..................................................................... 17
2.4.3 mSATA Installation..................................................................... 19
Chapter 3 BIOS Settings.................................... 21
3.1 BIOS Setup............................................................................................. 22
Figure 3.1 Setup program initial screen..................................... 22
3.2 Entering Setup........................................................................................ 22
3.3 Main Setup.............................................................................................. 23
Figure 3.2 Main setup screen.................................................... 23
3.3.1 System date / System time......................................................... 23
3.4 Advanced BIOS Features Setup............................................................. 24
Figure 3.3 Advanced BIOS features setup screen.................... 24
3.4.1 ACPI Settings ............................................................................. 25
Figure 3.4 ACPI Setting............................................................. 25
3.4.2 ITE8768E Super I/O Configuration............................................. 26
3.4.3 Embedded Controller Configuration ........................................... 27
3.4.4 S5 RTC Wake Settings............................................................... 27
3.4.5 Serial Port Console Redirection.................................................. 28
3.4.6 CPU Configuration...................................................................... 29
Figure 3.5 Intel Fast Flash Standby........................................... 29
3.4.7 PPM Configuration...................................................................... 30
3.4.8 IDE Configuration ....................................................................... 31
3.4.9 CSM Configuration ..................................................................... 32
3.4.10 USB Configuration...................................................................... 33
3.4.11 Security Configuration ................................................................ 34
3.5 Chipset Configuration ............................................................................. 35
3.5.1 North Bridge................................................................................ 36
3.5.2 South Bridge............................................................................... 38
3.6 Security Setup......................................................................................... 42
3.7 Boot Settings........................................................................................... 43
3.8 Save & Exit ............................................................................................. 44
Appendix A Watchdog Timer Sample Code........45
A.1 EC Watchdog Timer sample code .......................................................... 46

Chapter 1
1General Introduction
This chapter gives background
information on ARK-2121F series.

ARK-2121F User Manual 2
1.1 Introduction
ARK-2121F, an intelligent, fanless embedded system powered by Intel®Celeron™
J1900 Quad Core low power processor with multiple I/O interface. The new genera-
tion Intel®Celeron™ processor brings 300% improvement on processing power and
300% on graphics performance than previous generation Intel®Atom™ processors.
These low-power platforms provide energy-efficient and environmentally responsible
solutions, and serve applications targeted at factory automation, machine automa-
tion, kiosks, and self-service applications; and they operate reliably in -20 ~ 70° C
environments!
Rugged & Multifunctional Design
ARK-2121F is powered by Intel®Celeron™ J1900 2.0GHz Quad core processors in
an Advantech, rugged-design embedded box PC. All models are fanless, and high-
light various quality features including wide-input power supplies from 9-36VDC, wide
temperature range -20 ~ 70° C, diverse expandability options, and structural
strengthening. ARK-2121F enlarges the surface of the top cover and conductive cyl-
inder to create maximum cooling effects for optimized cooling efficiency. It also pro-
vides rich I/O interfaces: up to 6 x USB, 2 x GbE, 6 x COM, and supports high
capacity 2.5” HDD up to 1 TB. The RS-232/422/485 COM port mode can easily be
changed via BIOS setting.
Multiple Display Support
ARK-2121F supports two display types: VGA, HDMI display. The graphic engine is
DirectX 11.1, H/W format decode/Acceleration, MPEG2 (H/W acceleration), H.264/
VC1/ WMV9 (H/W Decode/Acceleration). ARK-2121F supports dual independent dis-
play.
Built in Intelligent Management Tools - Advantech iManager & SUSIAccess
Advantech iManager/SUSI 4.0 provides a valuable suite of programmable APIs such
as multi-level watchdog, hardware monitor, system restore, and other user-friendly
interface. iManager is an intelligent self-management cross platform tool that moni-
tors system status for problems and takes action if anything is abnormal. iManager/
SUSI 4.0 offers a boot up guarantee in critical, low temperature environments so sys-
tems can automatically recover when voltages dip. iManager/SUSI 4.0 makes the
whole system more reliable and more intelligent. ARK-2121F also supports Advan-
tech’s own SUSIAccess, which provides easy remote management so users can
monitor, configure, and control a large number of terminals to make maintenance and
system recovery simpler.

3 ARK-2121F User Manual
Chapter 1 General Introduction
1.2 Product Features
1.2.1 General
CPU: Intel®Celeron™ Processor J1900 2.0GHz
System Chipset: Intel®Celeron J1900 SOC
BIOS: AMI 16 Mbit Flash BIOS
System Memory: One DDR3L SODIMM. DDR3L 1333MHz up to 8 GB
Watchdog Timer: Single chip Watchdog 255-level interval timer, setup by soft-
ware
I/O Interface: 2 x RS232, 6 x RS232/422/485
USB: 5 x USB 2.0, 1 x USB 3.0, 1 x internal USB 2.0 for security dongle
Audio: High Definition Audio (HD), Line-in, Line out, Mic-in
Storage: 1 x mSATA and 1 x high capacity 2.5” SATA HDD (up to 12.5mm
height)
Expansion Interface:
–Supports 2 x Full Size MiniPCIe (1 with SIM holder)
Software API: Advantech iManager/SUSI 4.0 and SUSIAccess - Remote
Device Management technology
1.2.2 Display
Controller: Intel®Celeron J1900
Resolution:
–VGA: Supports up to 2048 x 1152
–HDMI: Supports up to 1080P @ 60Hz,Supports HDMI 1.4a
Dual Display: VGA+HDMI
1.2.3 Ethernet
Chipset:
–LAN1 Intel i210
–LAN2 Intel i210
Speed: 1000 Mbps
Interface: 2 x RJ45
Standard: Compliant with IEEE 802.3, IEEE 802.3u, IEEE 802.3x, IEEE 802.3y,
IEEE 802.ab.
1.3 Chipset
1.3.1 Functional Specification
1.3.1.1 Processor
Processor Intel®Celeron™ Processor J1900
Intel®Celeron™ J1900 at 2.0GHz, with 2MB L2 Cache Manufacturing
Technology 22nm
Memory Supports DDR3L 1333MHz up to 8GB
1 x 204-pin SODIMM socket type

ARK-2121F User Manual 4
1.3.1.2 Chipset
1.3.1.3 Others
1.3.2 iManager/SUSI 4.0
Internal Graph-
ics Features
DirectX 11.1 and OpenGL 3.0
Display Ports VGA + HDMI, HDMI 1.4a
Supports HDCP 1.3
Video Accelera-
tor
H/W accelerated video decode
Video decoder: Support MPEG4, VC1, WMV9, H.264
Supports DVD, Blu-ray, and HD video
SATA Interface
Supports several optional sections of Serial ATA II: Extensions to
Serial ATA 1.0 Specification, Revision 1.0
Supports SATA transfers to 300 Mbytes/sec.
Supports mSATA socket
USB Interface
USB host interface with support for 1 USB 3.0, 5 USB 2.0 ports and
1 x USB 2.0 internal security dongle
All ports are High-Speed, Full-Speed, and Low-Speed capable
Supports legacy keyboard/mouse software
BIOS AMI 64 Mb Flash BIOS via SPI
Serial ports
COM1 ~ COM6: Supports RS-232/422/485 and change mode under
BIOS setting
COM connector: D-SUB CON. 9P
Ethernet
LAN1 Intel i210, LAN2 Intel i210
Compliant with IEEE 802.3, IEEE 802.3u, IEEE 802.3x, IEEE 802.3y,
IEEE 802.ab.
Support 10/100/1000 Mbps.
LAN Connectors: Phone Jack RJ45 8P 90D(F)
Audio
Audio Codec: Realtek ALC888S:
Compliant with HD Audio specifications
Supports 16/20/24-bit DAC and 16/20/24-bit ADC resolution
Supports: Line-out, Line-in, Mic-in
Audio Connectors: Ear Phone Jack * 3
Battery backup BATTERY 3V/210 mAh with WIRE x 1
Sequence control Supported
Watchdog timer Multi Level WDT
Programmable 1-255 sec / min
Hardware monitor CPU Temperature / input Current / input Voltage
Power saving Deep sleep S5 mode
System information Running HR / Boot record

5 ARK-2121F User Manual
Chapter 1 General Introduction
1.4 Mechanical Specifications
1.4.1 Dimensions
264.5[10.41] x 68.4[2.69] x 133.0[5.2] Unit: mm [Inch]
Figure 1.1 ARK-2121F Mechanical dimension drawing
1.4.2 Weight
2.3 kg (5.06 lb)
1.5 Power Requirement
1.5.1 System Power
Minimum power input:
–ARK-2121F: DC 9 - 36 V, 5 A - 1.2 A
1.5.2 RTC Battery
Lithium 3 V/210 mAH
78.5 72.5
102.5
84.5
4
Ø4
Ø2.5
133
6
Detail A
Ø4,6
5.0
14.0
8,0
264,5
238,2
252,5
Detail A
68.39
133
3.5

ARK-2121F User Manual 6
1.6 Environment Specification
1.6.1 Operating Temperature
With Industrial Grade SSD/mSATA: -20 ~ 70° C (-4~158° F), with air flow,
speed=0.7 m/sec
With 2.5-inch hard disk 0 to 45° C (32~113° F), with air flow, speed=0.7 m/sec
1.6.2 Relative Humidity
95% @ 40° C (non-condensing)
1.6.3 Storage Temperature
-40 ~ 85° C (-40 ~ 185° F)
1.6.4 Vibration during Operation
When the system is equipped with SSD/mSATA: 3Grms, IEC 60068-2-64, ran-
dom, 5 ~ 500 Hz, 1hr/axis, x,y,z 3 axes.
1.6.5 Shock during Operation
When the system is equipped with SSD/mSATA: 30G, IEC 60068-2-27, half
sine, 11 ms duration.
1.6.6 Safety
UL, CB, CCC, BSMI
1.6.7 EMC
CE, FCC, CCC, BSMI

Chapter 2
2H/W Installation
This chapter introduces external
IO and the installation of ARK-
2121F hardware.

ARK-2121F User Manual 8
2.1 Introduction
The following sections show the internal jumpers setting and the external connectors
pin assignment for application.
2.2 Jumpers
2.2.1 Jumper Description
You may configure ARK-2121F to match the needs of your application by setting
jumpers. A jumper is a metal bridge used to close an electric circuit. It consists of two
metal pins and a small metal clip (often protected by a plastic cover) that slides over
the pins to connect them. To close a jumper, you connect the pins with the clip. To
open a jumper, you remove the clip. Sometimes a jumper will have three pins,
labeled 1, 2 and 3. In this case you would connect either pins 1 and 2, or 2 and 3.
The jumper settings are schematically depicted in this manual as follows.
A pair of needle-nose pliers may be helpful when working with jumpers. If you have
any doubts about the best hardware configuration for your application, contact your
local distributor or sales representative before you make any changes. Generally, you
simply need a standard cable to make most connections.
closed 2-3closedopen
12 12
closed 2-3closedopen

9 ARK-2121F User Manual
Chapter 2 H/W Installation
2.2.2 Jumper List
2.2.3 Jumper Location
Figure 2.1 Jumper Layout
2.2.4 Jumper Setting
At Mother Board
Table 2.1: Jumper List of Main Board
J2 Auto Power On Setting
SW2 Clear CMOS
JP2 Auto Power On Setting
Part Number 1653002101
Footprint HD_3x2P_79_D
Description PIN HEADER 2*1P 180D(M)SQUARE 2.0mm DIP W/O Pb
Setting Function
NL Power On by power button
(1-2)* Auto Power On (default)

ARK-2121F User Manual 10
2.3 Connectors
2.3.1 ARK-2121F External I/O Connectors
ARK-2121F:
Figure 2.2 ARK-2121F IO connectors drawing
SW2 Clear CMOS
Part Number 1600000071
Footprint SW_3P_CJS-1201TA1
Description CJS-1201TA1
Setting Function
1* NC (Default)
2 RTC_TEST#
3 GND (Clear CMOS)