Advantech UTC-200 Series User manual

User Manual
UTC-200 Series
7”/10.1”/21.5”/31.5”
Opened-Frame Touch Computer

Copyright
The documentation and the software included with this product are copyrighted 2019
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to improve the products described in this manual at any time without notice. No part
of this manual may be reproduced, copied, translated, or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd. The infor-
mation provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties that may result from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc.
AMD is a trademark of Advanced Micro Devices.
Corning Gorilla is a trademark of Corning Inc.
Intel, Atom, Celeron, and Core are trademarks of Intel Corp.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Cor-
poration.
Microsoft Windows is a registered trademark of Microsoft Corp.
RTL is a trademark of Realtek Semiconductor Co., Ltd.
All other product names or trademarks are properties of their respective owners.
For more information about this or other Advantech products, please visit our website at
http://www.advantech.com
For technical support and service, please visit our support website at
http://support.advantech.com
This manual is for UTC-200 Series
Part No. xxx Edition 1
Printed in Taiwan March 2019

iii
Declaration of Conformity
FCC Class A
Note! This equipment hasbeentestedandfoundtocomply with the limitsfora
Class A digital device, pursuant to Part 15 of the FCC Rules. These lim-
its are designed to provide reasonable protection against harmful inter-
ference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harm-
ful interference, in such cases users will be required to correct the inter-
ference at their own expense.
Warning! Any modifications to this device that are not approved by the relevant
standards authority may void the authority granted to the user by the
FCC to operate this equipment.
Packing List
Before installing the UTC system, check that the following materials have been
included in the shipment:
UTC-200 Series Opened Frame Touch Computer
 Accessories
– Adaptor
– Extended Brackets
– SATA cable (UTC-220/232 Only)
– Packet of screws
If any of these items are missing or damaged, contact your distributor or sales repre-
sentativeimmediately.

iv
Technical Support and Assistance
1. Visit the Advantech website at http://support.advantech.com to obtain the latest
productinformation.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before calling:
– Product name and serial number
– Description of your peripheral attachments
– Descriptionof yoursoftware(operating system,version,applicationsoftware,
etc.)
– A complete description of the problem
– The exact wording of any error messages
Warnings
Warning! Batteries are at risk of exploding if incorrectly installed. Replace only
with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer's instructions.
Warning!

Input voltage rated 12V/7A (UTC-207/210/220)

Input voltage rated 100 ~ 240 VAC 50/60 Hzfor UTC-232
 
Use a 3V/195mA lithium battery
 
Packing: The unit should be carried with both hands and handled
with care.
 
Maintenance: Use only approved products or a dry applicator to
clean and maintain the surfaces.
 
CompactFlash: Turn off the system power before inserting or
removing the CompactFlash storage card.


Contact information
Manufacturer
Advantech Co., Ltd.
No.1, Alley 20, Lane 26, Rueiguang Road Neihu District, Taipei, Taiwan 114, R.O.C.
TEL: [phone]
EU Distributor
Advantech Europe GmbH Kolberger Straße 7 D-40599Düsseldorf, Germany
Tel:[phone]
Fax:[phone]

v
Safety Instructions
1. Read these safety instructions carefully.
2. Retain this user manual for future reference.
3. Disconnect the equipment from all AC outlets before cleaning. Use only a damp
cloth for cleaning. Do not use liquid or spray detergents.
4. For pluggable equipment, the power outlet socket must be located near the
equipment and easily accessible.
5. Protect the equipment from humidity.
6. Place the equipment on a reliable surface during installation. Dropping or letting
the equipment fall may cause damage.
7. The openings of the enclosure are for air convection. Protect the equipment
from overheating. Do not cover the openings.
8. Ensure that the voltage is correct before connecting the equipment to a power
outlet.
9. Positionthepower cordawayfrom high-trafficareas.Donot place anythingover
the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If unused for a long time, disconnect the equipment from the power source to
avoid damage from transient overvoltage.
12. Never pour liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following occurs, have the equipment checked by authorized ser-
vice personnel:
 The power cord or plug is damaged.
 Liquid has penetrated the equipment.
 The equipment has been exposed to moisture.
 The equipment is malfunctioning or does not operate according to the user
manual.
 The equipment has been dropped and damaged.
 The equipment shows obvious signs of breakage.
15. Do not store the equipment in an environment where the temperature fluctuates
below -20 °C (-4 °F) or above 60 °C (140 °F) as this may cause damage. The
equipment should be stored in a controlled environment.
16. Batteries are at risk of exploding if incorrectly installed. Replace only with the
same or equivalent type recommended by the manufacturer. Discard used bat-
teries according to the manufacturer’s instructions.
17. Use only the recommended mounting apparatus to avoid damage due to falling.
18. The sound pressure level at the operator position does not exceed 70 dB (A) in
accordance with the IEC 704-1:1982.
DISCLAIMER: These instructions are provided according to IEC 704-1 standards.
Advantech disclaims all responsibility for the accuracy of any statements contained
herein.

vi
Warning! Because of the risk of electric shock, do not remove the equipment
cover during operation or when connected to a power outlet.
Caution! To avoid short circuits and otherwise damaging the device, do not allow
fluids to come in contact with the device. If fluids are accidentally spilled
on the equipment, remove the affected unit from service as soon as pos-
sible and contact service personnel to verify that personal safety is not
compromised. If the computer clock is unable to maintain accurate time
or the BIOS configuration resets to default, check the battery.
Caution! Do not replace the battery yourself. Contact a qualified technician or
yourretailer.The computerisequippedwith abattery-poweredreal-time
clock circuit. There is a danger of explosion if the battery is incorrectly
replaced. Replace only with same or equivalent type recommended by
the manufacturer. Discard used batteries according to the manufac-
turer’s instructions.

vii
Content
Chapter 1 .............................................................8
1.1 Introduction ................................................................................................................................2
1.2 Specification...............................................................................................................................3
1.2.1 UTC-207 .............................................................................................................3
1.2.2 UTC-210 .............................................................................................................3
1.2.3 UTC-220 .............................................................................................................4
1.2.4 UTC-232 .............................................................................................................4
1.3 Dimensions................................................................................................................................5
1.3.1 UTC-207 .............................................................................................................5
1.3.2 UTC-210 .............................................................................................................5
1.3.3 UTC-220 .............................................................................................................6
1.3.4 UTC-232 .............................................................................................................6
Chapter 2 .............................................................7
2.1 Feature Overview.......................................................................................................................8
2.1.1 UTC-207 .............................................................................................................8
2.1.2 UTC-210 .............................................................................................................9
2.1.3 UTC-220 ...........................................................................................................11
2.1.4 UTC-232 ...........................................................................................................12
2.2 UTC-200 M/B Onboard Connectors ........................................................................................14
2.2.1 PCM-8523 Apollolake M/B (For UTC-207G/210G) ..........................................14
2.2.2 MIO-5350 Apollolake M/B (For UTC-220G/232G)............................................15
2.2.3 MIO-5272 Skylake M/B (For UTC-220F/232F).................................................16
2.3 Setup Procedure......................................................................................................................17
2.3.1 System Power On.............................................................................................17
2.3.2 BIOS Setup .......................................................................................................17
2.3.3 SystemSoftwareInstallation .............................................................................17
2.3.4 DriverInstallation...............................................................................................17
Chapter 3 ...........................................................18
3.1 Introduction ..............................................................................................................................34
3.2 Installing a 2.5” SATA HDD/SSD(For UTC-220/232)..............................................................34
3.3 Installing a M.2 SSD (For UTC-207/210).................................................................................35
3.4 Installing a Memory Module for UTC-220/232.........................................................................35
3.5 Installing a Memory Module for UTC-207/210.........................................................................36
3.6 Installing a WiFi Mini PCIe/M.2 Card (Optional)......................................................................36
Chapter 4 ...........................................................57
4.1 Introduction ..............................................................................................................................58
4.2 Rear Mount ..............................................................................................................................58

8
Chapter 1
General Information

2
1.1 Introduction
UTC-200 series comes with a full range of screen sizes from 7” to 31.5”. With its opened-frame,
fanless and low power design, it’s suitable to be embedded into any type of equipment as a HMI
such as self-ordering, showroom interactive signage, self-service kiosks, and public service
terminals, as well as to support diverse digital retail, hospitality, healthcare, education,
entertainment, and information processing applications. Featuring a protective enclosure,
advanced touchscreen technology, wireless capabilities, and rich I/O, the high-performance UTC
series can also be integrated with a wide range of optional peripherals and accessories
according to specific application requirement

3
1.2 Specification
1.2.1 UTC-207
1.2.2 UTC-210

4
1.2.3 UTC-220
1.2.4 UTC-232

5
1.3 Dimensions
1.3.1 UTC-207
1.3.2 UTC-210

6
1.3.3 UTC-220
1.3.4 UTC-232

Chapter 2
Quick Start Tour

30
2.1 Feature Overview
2.1.1 UTC-207 Front View
Rear View
Extended Bracket
7” LCD Panel with PCap Touch
Speaker
(Optional)
Main Board
M.2 2242 for SSD
(Optional)
M.2 2230 for WiFi Module
(Optional)
DDR3 SO-DIMM

31
Coastline I/O Locations
2.1.2 UTC-210 Front View
Extended Bracket
Power
Switch
COM
LAN
USB 3.0
DC-In
10” LCD Panel with PCap Touch

30
Rear View
Coastline I/O Locations
Speaker
Main
Board
DDR3 SO-DIMM
M.2 2242 for SSD
(Optional)
M.2 2230 for WiFi Module
(Optional)
Power
Switch
COM
LAN
USB 3.0
DC-In

31
2.1.3 UTC-220 Front View
Rear View
LED Driving
Board
2.5” Storage (Optional)
Main Board
21.5” LCD Panel
with PCap Touch
Unremovable Extended Bracket

30
Main Board Coastline I/O Locations
2.1.4 UTC-232 Front View
Unremovable Extended Bracket
32” LCD Panel
with PCap Touch
USB
HDMI
VGA
LAN
PWR
&
HDD LED
PWR Input

31
Rear View
Main Board Coastline I/O Locations
Power Board
with Metal Cover
Touch Control
Board
2.5” Storage
(Optional)
Main Board
USB
HDMI
VGA
LAN
PWR
&
HDD LED
PWR Input