AENO AGS0002 User manual

Manual for the AENOTM handheld garment steamer
Models AGS0002, AGS0002-UK
Version 1.0.2 | 20.04.2023

Manual for the AENOTM
handheld garment steamer
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.2, aeno.com
Page 3of 39
Introduction
The AENOTM hand-held steamer is designed to remove creases and irregularities in
fabric with a powerful stream of steam.
This manual contains a detailed description of the AENOTM hand-held clothes
steamer, as well as instructions for getting it ready for use, operation, and
maintenance.
Copyright
Copyright © ASBISc Enterprises PLC. All rights reserved.
The AENOTM trademark belongs to the ASBIS GROUP OF COMPANIES (hereinafter
“ASBISc”).
All trademarks, trade names, logos and other symbols mentioned herein are the
property of their respective owners.
The material presented under the name AENOTM and contained in this manual is
protected by international and local laws, including copyright and other related rights
laws.
Any references to names of other companies, brands and equipment in this
document are for the sole purpose of explanation and description of the devices and
do not violate anyone's intellectual property rights.
Any reproduction, copying, publication, further distribution or public display of
materials presented herein (in whole or in part) is only permitted after appropriate
written permission from the copyright holder.
Any unauthorized use of this manual materials may subject the user to civil liability
and criminal prosecution under applicable law.
Responsibility and technical support
This document was prepared in accordance with all necessary requirements and
contains detailed information on the operation of the device, which is valid at the date
of the device's issue.

Manual for the AENOTM
handheld garment steamer
Document version: 1.0.2, aeno.com © ASBISc Enterprises PLC. All rights reserved
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This Installation and Operation Manual and the Quick Start Guide are an integral part
of the device and should always be available to the user as reference documentation.
ASBISc reserves the right to modify the device and make additions and changes to
this document without prior notice to users and is not responsible for possible
negative consequences arising from the use of an outdated version of the document,
as well as for any possible technical and typographical errors, omissions, or incidental
or consequential damages that may result from the transmission of this document or
the use of the device.
In the event of discrepancies in the language versions of the document, the Russian
version of this manual shall take precedence.
ASBISc does not guarantee with respect to the material herein, including but not
limited to merchantability and suitability for a particular purpose.
If you have any technical questions, please contact your local ASBISc representative
or Technical Support department at aeno.com. The most common problems
encountered are described in the section 7, “Troubleshooting”, of this document.
You can download the latest version of this manual at aeno.com/documents.
User information, including personal data, is protected from unauthorized access and
disclosure in accordance with GDPR requirements. You can read the Privacy Policy at
aeno.com/privacy-policy.

Manual for the AENOTM
handheld garment steamer
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.2, aeno.com
Page 5of 39
Standards compliance
The device is CE certified and meets the requirements of the following
European Union directives and regulations:
•Electromagnetic Compatibility Directive 2014/30/EU;
•Low Voltage Directive 2014/35/EU;
•Directive 2009/125/EU on eco-design requirements for energy-
related products;
•RoHS Directive 2015/863/EU to restrict the use of certain hazardous
substances.
The device has passed all assessment procedures established in the
technical regulations of the Customs Union and complies with the norms
of the Customs Union countries.
The device complies with the UKCA labelling requirements necessary to
sell the device in the United Kingdom.
National Mark of Conformity of Ukraine, indicating that the device meets
all required technical regulations.
The crossed out dustbin symbol is used to mark electrical and electronic
equipment and indicates separate collection.
The symbol is given in accordance with Directive 2012/19/EU on Waste
Electrical and Electronic Equipment (WEEE)* and indicates that this
equipment requires separate collection after its end of life and must be
disposed of separately from unsorted municipal waste.
To protect the environment and human health, dispose of used electrical
and electronic equipment according to approved safe disposal guidelines.
AE
AM
BG
CN
CZ
DE
EE
ES
FR
GB
GE
GR
HR
HU
IE
IT
KZ
LT
LV
NL
PL
PT
RO
RS
SK
UA
UZ
* For an explanation, see section 8 “Glossary”.

Manual for the AENOTM
handheld garment steamer
Document version: 1.0.2, aeno.com © ASBISc Enterprises PLC. All rights reserved
Page 6of 39
Limitations and Warnings
Please read the information in this section of the document carefully before you start
installing and operating the device.
WARNING!
The warnings, precautions and instructions in this document may not contain
all possible hazards. Use common sense when using the device.
Warning symbols and icons
Class I protection against electric shock. The symbol means that the device
must be individually connected to a special socket outlet with a ground
contact.
Hot steam. Danger of burns from contact with hot steam and/or heating
elements of the device.
The device's packaging is recyclable and is partially or completely made
from recycled material.
The packaging of the device can be disposed of along with household
waste.
Safe use rules
The device is intended for use by persons over 18 years of age.
Persons with disabilities who are at least 18 years of age, understand the significance
of their actions and are physically capable of operating the device in accordance with
this user manual may use the device only under the supervision of a person
responsible for their safety.
WARNING!
Failure to follow the operating instructions in this manual may result in personal
injury or property damage. ASBISc is not liable for possible damage caused by
non-compliance with the rules for using the device.

Manual for the AENOTM
handheld garment steamer
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.2, aeno.com
Page 7of 39
1. The device is designed for use in the home, offices and other similar
environments. Do not use it for industrial purposes.
2. Do not allow children to play with the device.
3. Do not leave the device near open flames, hot surfaces, heaters.
4. Before connecting the device to the power source, check that the rated voltage
indicated in the technical documentation corresponds to the electrical voltage
of the outlet.
5. Connect the power cord to a grounded outlet and disconnect only with dry
hands. Do not use an extension cord.
6. Fill the tank with clean, distilled water only, without the use of detergents.
7. Before turning on the device, make sure that the water tank is installed
correctly, the hole in it is closed with a plug.
8. Do not remove the water tank while the device is in operation. Do not turn on
the steamer if the water tank is empty. This can cause the device to
malfunction.
9. During operation, the surface of the steaming head can get very hot. Handle
the unit with care to avoid burns. When finished, do not touch the steaming
head until it has cooled completely. Make sure that children or animals do not
touch the hot steaming head.
10. Do not lean the hot steam head of the device against pieces of furniture or other
interior elements to avoid damaging them.
11. Before using the device, make sure that the fabric to be ironed is resistant to
high steam temperatures (at least 145 °C). Check the care information on the
label.
12. Never steam clothes on yourself, other people or animals.
13. The device is designed for steaming textiles. Do not use it to clean hard surfaces
made of glass, wood or metal.
14. Never point the steam jet at people, animals, plants, electrical appliances,
explosive, corrosive or toxic substances.
15. Place the power cord so that it cannot be accidentally stepped on or snagged.
16. Do not place the power cord on anything with a sharp edge and do not place
anything on top of the cord.
17. Make sure that the power cord does not hang over the edge of furniture or
touch surfaces that can damage the insulation.
18. Do not wrap the power cord around the device.
19. If the power cord is damaged, first unplug the power outlet, then unplug the
device. The power cord should only be replaced by a service technician.
20.Always unplug the power cord after using or cleaning the device.
21. Allow the unit to cool completely (may take up to 1 hour) before cleaning or
storing it.

Manual for the AENOTM
handheld garment steamer
Document version: 1.0.2, aeno.com © ASBISc Enterprises PLC. All rights reserved
Page 8of 39
22. Do not use strong chemicals or abrasive materials to clean the unit.
23. Use only attachments or replacement parts recommended or supplied by
ASBISc for this model.
24.If the device has fallen into the water, do not touch it under any circumstances
and unplug it immediately.
25. Never use a device that has been in water. Have it checked by an authorized
service center.
26. If you notice a malfunction, stop using the device immediately and contact the
service center.
27. The device and its components should only be repaired by a service center
technician. Never try to repair the device yourself.

Manual for the AENOTM
handheld garment steamer
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.2, aeno.com
Page 9of 39
Contents
Introduction.......................................................................................................................................................................... 3
Copyright................................................................................................................................................................................ 3
Responsibility and technical support ................................................................................................................ 3
Standards compliance.................................................................................................................................................. 5
Limitations and Warnings..........................................................................................................................................6
Contents..................................................................................................................................................................................9
1 General description and specifications ........................................................................................................ 11
1.1 Purpose of the device....................................................................................................................................... 11
1.2 Types of electrical outlets and plugs ......................................................................................................13
1.3 Technical specifications .................................................................................................................................13
1.4 Package contents ..............................................................................................................................................15
1.5 Purpose of the device buttons................................................................................................................. 17
1.6 Packaging and labeling................................................................................................................................ 18
2 Preparing for operation and operation ...................................................................................................... 19
2.1 Preparation of textiles for steam treatment .................................................................................. 19
2.2 Preparing the steamer for operation ................................................................................................. 21
2.3 Test run....................................................................................................................................................................24
2.4 Operating the device....................................................................................................................................24
2.5 Automatic shutdown function in case of overheating......................................................... 26
3 Maintenance ................................................................................................................................................................. 27
3.1 Cleaning of the device's body.................................................................................................................. 27
3.2 Cleaning the accessories............................................................................................................................28
4 Warranty obligations..............................................................................................................................................30
4.1 AENO service centers ....................................................................................................................................30
4.2 Warranty service procedure......................................................................................................................31
4.3 Limitation of liability........................................................................................................................................31
5 Storage, transportation and disposal...........................................................................................................33
6 Other information.....................................................................................................................................................34
7 Troubleshooting......................................................................................................................................................... 36
8 Glossary............................................................................................................................................................................. 37

Manual for the AENOTM
handheld garment steamer
Document version: 1.0.2, aeno.com © ASBISc Enterprises PLC. All rights reserved
Page 10 of 39
Figures and tables
Figure 1 –Appearance of the device.................................................................................................................. 11
Figure 2 –Elements of the device ...................................................................................................................... 12
Figure 3 –Package contents.................................................................................................................................. 15
Figure 4 –Device control buttons...................................................................................................................... 17
Figure 5 –Example of a textile product label with the steaming symbol............................. 19
Figure 6 –Vertical and horizontal steaming..............................................................................................20
Figure 7 –Silicone tank plug in “open” position ...................................................................................... 21
Figure 8 –Marking “100 ml” on the measuring cup............................................................................. 22
Figure 9 –Tank filling.................................................................................................................................................. 22
Figure 10 –Switching on the device ................................................................................................................ 23
Figure 11 –Pressing the steam button ........................................................................................................... 25
Figure 12 –Cleaning the device housing......................................................................................................28
Figure 13 –Cleaning the measuring cup...................................................................................................... 29
Table 1 –Main technical specifications............................................................................................................ 13
Table 2 –Equipment..................................................................................................................................................... 16
Table 3 –Device controls...........................................................................................................................................18
Table 4 –Typical problems and solutions.................................................................................................... 36

Manual for the AENOTM
handheld garment steamer
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.2, aeno.com
Page 11 of 39
1 General description and specifications
1.1 Purpose of the device
The AENOTM hand-held clothes steamer is a portable device that can be used to
quickly iron clothes, curtains, coats, bedspreads and other textiles *.
The AENOTM hand-held clothes steamer is equipped with a splash and leakage
protection during operation. This allows you to hold the device both horizontally and
vertically when steaming. After steaming, the fibers of the fabric are flattened and
become more voluminous. This has a positive effect on the texture of the fabric,
helping to preserve the original appearance of the product.
Figure 1 –Appearance of the device
* Some types of fabrics are sensitive to high temperature steam. Be sure to check the care information
on the label before using the product.

Manual for the AENOTM
handheld garment steamer
Document version: 1.0.2, aeno.com © ASBISc Enterprises PLC. All rights reserved
Page 12 of 39
Figure 2 –Elements of the device
Elements of the device (see figure above):
1
–handle
2
–water tank cap
3
–steaming head
4
–power cord
5
–steam button
6
–On/Off switch

Manual for the AENOTM
handheld garment steamer
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.2, aeno.com
Page 13 of 39
1.2 Types of electrical outlets and plugs
Since electrical socket standards vary from country to country, the AENOTM has several
plug options for the power cord, depending on the country in which the device is sold.
AGS0002
AGS0002-UK
Plug type E/F *:
Plug type G *:
For sockets E, F:
For sockets G:
Voltage 220–240 V, frequency 50/60 Hz
* See “Glossary” for an explanation.
1.3 Technical specifications
Table 1 –Main technical specifications
Parameter
Value
Model
AGS0002 (plug type E/F)
AGS0002-UK (plug type G)
Control
Manual
Nominal device parameters
Input voltage: 220–240 V (AC)
Input frequency: 50/60 Hz
Input power: 1000–1190,0 W
Noise level during operation
From 60 dB (on distance up to 20 cm)
Water tank
Non detachable, 110 ml

Manual for the AENOTM
handheld garment steamer
Document version: 1.0.2, aeno.com © ASBISc Enterprises PLC. All rights reserved
Page 14 of 39
Parameter
Value
Steam temperature
+98…+150 °C (depending on various factors
including water volume in the tank, room
temperature, etc.)
Standby time
Up to 40 s
Steam rate
14–24 g/min (depending on various factors,
including continuous use time of the device, volume
of water in the tank, etc.)
Steam pressure
0.4 bar
Operating time with a full
tank
Up to 12 min
Options for use
Vertical, horizontal steaming
Additional functions
Splash and leakage protection
Overheat protection
Protection class against
electric shock
Class I *
Network cable
1.8 m
Operating conditions
Temperature: +5…+40 °C
Relative humidity: 0-93% (no condensation)
Storage conditions
Temperature: −20…+70 °C
Relative humidity: 0-93% (no condensation)
Material
PP plastic
Colour
Gray
Dimensions (L×W×H)
96×95×258 mm
Weight
Net: 0.71 kg
Gross: 0.91 kg
Warranty period
2 years
Service life
2 years
Certificates
CE, EAC, RoHS, UKCA
* See Section 8, "Glossary," for an explanation

Manual for the AENOTM
handheld garment steamer
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.2, aeno.com
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1.4 Package contents
Figure 3 –Package contents *
The AENOTM handheld clothes steamer comes with the items shown in the table
below.
•The images of accessories are for illustrative purposes only.

Manual for the AENOTM
handheld garment steamer
Document version: 1.0.2, aeno.com © ASBISc Enterprises PLC. All rights reserved
Page 16 of 39
Table 2 –Equipment
№
Name
Quantity
1
Clothes steamer AENOTM
1 pc.
2
Measuring cup
1 pc.
3
Protective glove
1 pc.
4
Pouch
1 pc.
5
Quick start guide
1 pc.
6
Warranty card
1 pc.

Manual for the AENOTM
handheld garment steamer
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.2, aeno.com
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1.5 Purpose of the device buttons
Figure 4 –Device control buttons
The AENOTM hand-held steamer has a steam button (5) and an "On/Off" switch (6) for
operating the device.

Manual for the AENOTM
handheld garment steamer
Document version: 1.0.2, aeno.com © ASBISc Enterprises PLC. All rights reserved
Page 18 of 39
Table 3 –Device controls
№
Symbol
Colour
Status
Description
Button
5
Steam button
Button indicator
5
doesn't light
The device is not connected to the
network or is not turned on
5
red
blinks
Heating mode: the device is connected
to the mains and turned on, heating is
going on
red
lights
Standby mode: Heating process
completed, steam is possible
5
blue
lights
Steam mode: steam is supplied
Switch
6
On/Off switch
1.6 Packaging and labeling
The AENOTM hand-held clothes steamer is supplied in an individual 125*160*280 mm
cardboard package, containing the full name, markings and main technical
specifications of the device, as well as date of manufacture and manufacturer's details.
Package weight: net 0.85 kg, gross 1 kg.

Manual for the AENOTM
handheld garment steamer
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.2, aeno.com
Page 19 of 39
2 Preparing for operation and operation
2.1 Preparation of textiles for steam treatment
When preparing textiles for steam treatment, the following steps should be taken:
1. Before steaming a textile product, check the manufacturer's recommendations
on the label.
Figure 5 –Example of a textile product label with the steaming symbol
Fabrics that cannot be steamed are marked with the symbols below or similar
symbols.
As a rule, such symbols are placed on the labels of products made of fur, wool or
pure polyester. Stiffly shaped items, such as hats, can also change shape after
steaming.
WARNING!
When connecting, operating and storing the AENOTM hand-held garment
steamer, follow the safe use of the device (see “Limitations and Warnings”).

Manual for the AENOTM
handheld garment steamer
Document version: 1.0.2, aeno.com © ASBISc Enterprises PLC. All rights reserved
Page 20 of 39
2. Make sure there is nothing in the pockets of your clothes. Unscrew the cuffs, if
any.
3. Place the garment on a hanger or on a horizontal surface that is resistant to
high temperature steam (at least 160 °C). Make sure that the steam jet will not
touch other fabrics or interior parts that could be damaged by steaming.
Figure 6 –Vertical and horizontal steaming
When placed on the hanger (vertical steaming), the textile garment is less dampened
because the free space around it allows steam not to condense on the fabric.