Akuvox C313 Series Service manual

AkuvoxC313IndoorMonitorAdministrator
Guide_V1.0 202105
Updated on 28 Feb 2022

3

Version: 1.0 | Date: Feb.2021
About This Manual
Thank you for choosing the Akuvox C313 series indoor monitor. This manual is
intended for the administrators who need to properly configure the indoor monitor.
This manual applies to the 113.30.6.49 version, and it provides all the configurations
for the functions and features of the C313 series indoor monitor. Please visit the
Akuvox website or consult technical support for any new information or the latest
firmware.
Introduction of Icons and Symbols
Warning:
Always abide by this information in order to prevent the
persons from injury.
Caution:
Always abide by this information in order to prevent the
damages to the device.
Note:
Informative information and advice from the efficient use of
the device.

3

Related Documentation
You are advised to refer to the related documents for more technical information via
the link below:
https://knowledge.akuvox.com/ (https://knowledge.akuvox.com/v1/en)
1.Product Overview
It can be connected with the Akuvox door phone for audio/video communication,
unlocking, and monitoring. Residents can communicate with visitors via audio/video
call, and it supports unlocking the door remotely. It is more convenient and safer for
residents to check the visitor’s identity through its video preview function. C313
series are often applied to scenarios such as villas, apartments, and buildings.
2.Change Log
The change log will be updated here along with the changes in the new software
version.
3.Model Difference

3

Model C313W C313S C313N
Feature
OS Linux
Display 7 inch (176 mm) diagonal

Resolution 800*480
Wi-Fi IEEE802.11
b/g/n,
@2.4GHz
X X
Ethernet 2xRJ45, 10/100Mbps
adaptive
1xRJ45,
10/100Mbps
adaptive
PowerSupply 12V DC connector 12V DC
connector
POE 802.3af Power-over-Ethernet
AlarmInput 8
RelayOutput 1
Installation Wallmounting
Operation
Temperature
0°C ~ +45°C

3

Operation
Humidity
10~90%
Dimensions
(WxHxD)
200*132*17.5mm
4.Introduction to Configuration Menu
Status: This section gives you basic information such as product information,
Network Information, and account information, etc.
Account: This section concerns SIP account, SIP server, proxy server, transport
protocol type, audio&video codec, DTMF, session timer, etc.
Network: This section mainly deals with DHCP&Static IP setting, RTP port setting,
and device deployment, etc.
Phone: This section includes Time&language, call feature, dial management, data
import&export, door log, web relay.
Contacts: This section allows the user to configure the local contact list store in the
device.
Upgrade: This section covers Firmware upgrade, device reset&reboot, configuration
file auto-provisioning, PCAP.
Security: This section is for password modification, account status & session time
out configuration, as well as service location switching.
Settings: This section is including the RTSPD & voice assistance setup.
Arming: This section covers the configuration including, arming zone setting, arming
mode, disarm code, and alarm action.
Mode selection:
Discovery mode: It is a plug and play configuration mode. Akuvox devices will
configure themselves automatically when users power on the devices and connect
them to the network. It is super time-saving mode and it will greatly bring users

3

convenience by reducing manual operations. This mode requires no prior
configurations previously by the administrator.
Cloud mode: Akuvox SmartPlus is an all-in-one management system. Akuvox Cloud
is the mobile service that allows audio, video, remote access control between
smartphones and Akuvox intercoms. All configurations in the device will be issued
automatically from the cloud. If users decide to use Akuvox SmartPlus, please
contact Akuvox technical support, and they will help you configure the related
settings before using them.
SDMC mode: SDMC (SIP Device Management Controller) is a simple and
comprehensive software for building management. It provides a topography for a
community while offering you a graphical configuration interface for the door access,
intercom, monitoring, alarm, etc. It is a convenient tool for property managers to
manage, operate, and maintain the community.
Tool selection
Akuvox has many configuration tools for you to set up devices more conveniently.
Here we list some common tools, please contact your administrator to get the tool if
you need them.
1. SDMC: SDMC is suitable for the management of Akuvox devices in large
communities, including access control, resident information, remote
device control, etc.
2. Akuvox Upgrade tool: upgrade Akuvox devices in batch on a LAN
(Local Area Network)
3. Akuvox PC Manager: distribute all configuration items in batch on a
LAN.
4. IP scanner: it is used to search Akuvox device IP addresses on a LAN.
5. FacePro: manage face data in batch for the door phone on a LAN.
5. Access the Device

3

Akuvox indoor monitor system settings can be either accessed on the device directly
or on the device web interface.
5.1. Device Start-up etwork Selection
Akuvox indoor monitor system settings can be either accessed on the device directly
or on the device's web interface. After the device boots up initially, you are required
to select the network connection for the device. You can either select ethernet or
wireless network connection according to your need.
5.2. Device Home Screen Type Selection
Akuvox indoor monitor supports two different home screen display mode- Call list
Mode, Nine Square Mode. To configure home page mode on the device web Phone-
>Key/Display, choose one suitable mode for your scenarios.
5.3. Accessing the Device Setting on the Device
5.3.1. Accessing Device Basic Setting.
Note:
Please refer to the chapter on Network Setting for the
configuration of the Ethernet and wireless network connection.

3

You can access the device's basic setting and advance setting where you can
configure different types of functions as needed. To access the device basic setting
by pressing More > Settings.
5.3.2. Accessing Device Advanced Setting
To access the advanced setting, press Setting then press Advance icon. Press
password 123456 (by default) to enter the advanced setting.
5.4. Access the Device Setting on the Web
Interface
You can also enter the device IP address on the web browser in order to log in the
device web interface by user name and password admin/admin where you can
configure and adjust parameter etc.
Note:

3

6. Language and Time Setting
6.1. Language Setting
When you first set up the device, you might need to set the language for your need
or you can do it later if needed. And the language can either be set up directly on the
device or on the device web interface according to your preference.
6.1.1. Language Setting on the Device
Language setting can be configured on the device and on the device web interface
that allows you to select or change the language for screen display to your
preference. To configure the language display on the device Setting > Language
screen.
You can also obtain the device IP address using the Akuvox IP
scanner to log in to the device web interface. Please refer to the URL
below for the IP scanner application instruction:
(https://knowledge.akuvox.com//v1/docs/akuvox-ip-
scanner)https://knowledge.akuvox.com/docs/how-to-obtain-ip-address-via-
ip-scanner-1 (https://knowledge.akuvox.com/docs/how-to-obtain-ip-address-via-
ip-scanner-1)
Google Chrome browser is strongly recommended.
The Initial user's name and password are “admin” and please be
case-sensitive to the user names and passwords entered.

3

6.1.2. Language Setting on the Web Interface.
To configure the language display on the device web Phone > Time/Lang interface.
You can either setup the device display language or device web interface language
on device web.
6.2. Time Setting
Time setting can be set up on the device and on the device web interface in terms of
time zone, date and time format, etc.
6.2.1. Time Setting on the Device

3