Akuvox C317 Series User manual

C317 Series Indoor Monitor Admin Guide

About This Manual
Thank you for choosing Akuvox’s C317 series indoor monitor. This manual is intended for end users, who need to use and configure
the indoor monitor. This manual provides an introduction of all functions and features of the product. It is suitable for 83.31.2.3xx
version. Please visit Akuvox forum or consult technical support for any new information or latest firmware.
Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.

Content
1. Product Overview...........................................................................................................................................................................1
1.1. Product Description.................................................................................................................................................................1
1.2. Connector Introduction............................................................................................................................................................2
2. Daily Use .........................................................................................................................................................................................3
2.1. Starting....................................................................................................................................................................................3
2.2. Making a Call ..........................................................................................................................................................................5
2.2.1. Calling from Call List......................................................................................................................................................5
2.2.2. Calling from All Call........................................................................................................................................................6
2.2.3. Calling from Missed Call ................................................................................................................................................6
2.2.4. Calling from Device........................................................................................................................................................7
2.2.5. Calling from LocalPhoneBook........................................................................................................................................8
2.2.6. Calling from Keypad.......................................................................................................................................................8
2.3. Receiving a Call ......................................................................................................................................................................9
2.3.1. Receive an Incoming Call ..............................................................................................................................................9
2.3.2. During the session .........................................................................................................................................................9
2.4. Monitor ..................................................................................................................................................................................10

2.4.1. Checking the Monitor...................................................................................................................................................10
2.5. Message ............................................................................................................................................................................... 11
2.5.1. Text Message...............................................................................................................................................................12
2.5.2. Creating a Message.....................................................................................................................................................12
2.5.3. Deleting a Message .....................................................................................................................................................13
2.6. Arming...................................................................................................................................................................................15
2.6.1. Arming Mode ...............................................................................................................................................................15
2.6.2. Disarm Code................................................................................................................................................................16
2.6.3. Alarm Log ....................................................................................................................................................................17
2.6.4. Status...........................................................................................................................................................................17
3. Basic Features..............................................................................................................................................................................18
3.1. Accessing the System Settings.............................................................................................................................................18
3.1.1. Advanced System Setting............................................................................................................................................18
3.2. Accessing the Website Setting..............................................................................................................................................19
3.2.1. Obtaining IP address ...................................................................................................................................................19
3.2.2. Accessing the Device Website.....................................................................................................................................19
3.3. Password Modification ..........................................................................................................................................................20

3.3.1. System Code Modification ...........................................................................................................................................20
3.3.2. Setting Code Modification............................................................................................................................................20
3.3.3. Web Password Modification.........................................................................................................................................21
3.4. Phone Configuration .............................................................................................................................................................21
3.4.1. Language.....................................................................................................................................................................21
3.4.2. Time.............................................................................................................................................................................22
3.4.3. Network........................................................................................................................................................................24
3.4.3.1. Network Status ...................................................................................................................................................24
3.4.3.2. Network Settings ................................................................................................................................................25
3.4.3.3. WIFI Setting (optional)........................................................................................................................................26
3.4.3.4. Local RTP...........................................................................................................................................................26
3.4.4. Display Settings ...........................................................................................................................................................27
3.4.5. Sound Settings ............................................................................................................................................................28
3.4.6. Door Bell Sound...........................................................................................................................................................28
3.4.7. DND.............................................................................................................................................................................29
3.4.8. Capture........................................................................................................................................................................30
3.4.9. Logo.............................................................................................................................................................................30

3.4.10. Key Set of C317X Monitor .........................................................................................................................................31
3.5. Local PhoneBook..................................................................................................................................................................32
3.5.1. Adding a Contact .........................................................................................................................................................32
3.5.2. Editing a Contact..........................................................................................................................................................34
3.5.3. Contact Import/Export ..................................................................................................................................................35
3.5.4. Black List .....................................................................................................................................................................35
3.6. Intercom Call.........................................................................................................................................................................37
3.6.1. IP Direct Call................................................................................................................................................................37
3.6.2. SIP Call........................................................................................................................................................................37
3.6.3. Account Status.............................................................................................................................................................38
3.6.4. SIP Account .................................................................................................................................................................39
3.6.5. SIP Server ...................................................................................................................................................................40
3.6.6. Outbound Proxy Server ...............................................................................................................................................41
3.6.7. Transport Type.............................................................................................................................................................41
3.6.8. Auto answer.................................................................................................................................................................42
3.6.9. Assistance call .............................................................................................................................................................43
3.6.10. Multicast.....................................................................................................................................................................44

3.7. Security.................................................................................................................................................................................45
3.7.1. Monitor Settings...........................................................................................................................................................45
3.8. Access control.......................................................................................................................................................................46
3.8.1. Face ID ........................................................................................................................................................................46
3.8.2. Local Relay..................................................................................................................................................................47
3.8.3. Remote relay ...............................................................................................................................................................48
3.8.4. Reboot .........................................................................................................................................................................48
3.8.5. Reset ...........................................................................................................................................................................49
4. Advanced Features ......................................................................................................................................................................50
4.1. Phone Configuration .............................................................................................................................................................50
4.1.1. Installing Custom APK .................................................................................................................................................50
4.1.2. Discovery setting .........................................................................................................................................................51
4.2. Intercom ................................................................................................................................................................................52
4.2.1. Call Forwarding............................................................................................................................................................52
4.2.2. Intercom.......................................................................................................................................................................54
4.2.3. Subscribe.....................................................................................................................................................................54
4.2.4. Audio Codec ................................................................................................................................................................55

4.2.5. Video Codec ................................................................................................................................................................55
4.2.6. NAT ..............................................................................................................................................................................56
4.2.7. User Agent ...................................................................................................................................................................56
4.2.8. DTMF...........................................................................................................................................................................57
4.2.9. Encryption....................................................................................................................................................................57
4.2.10. Call Related ...............................................................................................................................................................58
4.2.11. Remote Control ..........................................................................................................................................................58
4.2.12. Session Time Out ......................................................................................................................................................59
4.3. Access Control......................................................................................................................................................................59
4.3.1. Web Relay ...................................................................................................................................................................59
4.3.2. Remote Relay by HTTP ...............................................................................................................................................60
4.4. Security.................................................................................................................................................................................60
4.4.1. Arming Zone Setting ....................................................................................................................................................60
4.4.2. Motion Detector ...........................................................................................................................................................62
4.5. Upgrade ................................................................................................................................................................................62
4.5.1. Basic Upgrade .............................................................................................................................................................62
4.5.2. Autop ...........................................................................................................................................................................63

4.5.2.1. PNP Autop ..........................................................................................................................................................64
4.5.2.2. DHCP Autop .......................................................................................................................................................64
4.5.2.3. Manual Autop......................................................................................................................................................65
4.5.2.4. Automatic Autop..................................................................................................................................................66
4.6. Logs ......................................................................................................................................................................................66
4.6.1. Call log.........................................................................................................................................................................66
4.6.2. System Log..................................................................................................................................................................67
4.6.3. PCAP ...........................................................................................................................................................................68

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C317X
Ad i G id
1. Product Overview
1.1. Product Description
C317X is an Android SIP-based with smooth touch-screen indoor
monitor. It can be connected with Akuvox door phone for
audio/video communication, unlocking and monitoring.
Residents can communicate with visitors via audio/video call, and it
supports to unlock the door remotely. It is more convenient and
safer for residents to check the visitor’s identity through its video
preview function.
C317X are often applied to scenarios such as villas, apartments
and buildings.

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1.2. Connector Introduction
Ethernet (POE): Ethernet (POE) connector which it can provide
both power and network connection.
RJ45 (PON): Share the network access from Ethernet (POE) port,
and for PC and other equipments connection.
12V/GND: External power supply terminal if POE is not available.
RS485A/B: RS485 terminal.
Bell/GND: Connect a simple two-wire door bell.
Relay A/B (NO/COM/NC): Relay control terminal.
IO1- IO8/GND: Connect with different alarm detectors for 8 security
zones.
Note: The general indoor monitor interface diagram is only for
reference.
Figure 1.2-1 C317X interface
Figure 1.2-2 General interface

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C317X
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2. Daily Use
2.1. Starting
When booting C317X first time, users need to choose a suitable
way to connect to network, wireless or wire.
To choose a proper device mode according to specific application
scenarios. C317X supports 3 modes, including Cloud, Discovery
and SDMC. It only pop up Cloud Mode and Discovery Mode for
users choosing. Tap Skip if users are adopting SDMC mode.
Discovery mode is default mode if you don’t choose any device
mode.
Discovery mode:It is a plug and play configuration mode. Akuvox
devices will configure themselves automatically when users power
on the devices and connect them to network. It is super time-saving
mode and it will greatly bring users convenience by reducing
Figure 2.2.1-1 Network selection
Figure 2.1-1 Network selection
Figure 2.1-2 Device mode selection

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C317X
Ad i G id
manual operations. This mode do not need to be done any
configurations previously by the administrator.
Cloud mode: Akuvox Cloud is an all in one management system.
Akuvox Cloud is the mobile service that allows audio, video, remote
access control between smart phones and Akuvox intercoms. All
configurations in the device will be issued automatically from cloud.
If users decide to use Akuvox cloud, please contact administrator,
who will help to configure related settings before using.
SDMC mode: SDMC is a center management software which is
suitable for managing a community in LAN. The device will get
settings from SDMC automatically.

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C317X
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2.2. Making a Call
There are 6 ways to establish VOIP calls by C317X.
2.2.1. Calling from Call List
In the home page, choose a number from Call List to make a call.
Scroll up or down the Call List to choose the contact that users
want to call.
Note: In Cloud or SDMC mode, the Call List of C317X will be
issued from the system.
Figure 2.2.1-1 Call from call list
Figure 2.2.2-1 Call from all call
Figure 2.2.1-1 Call from call list

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C317X
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2.2.2. Calling from All Call
In the home page, it could call multiple indoor monitors if they are
set under the same multicast address. During the session, C317X
is listened by other indoor monitors.
Tap All Call icon to call other indoor monitors which are set in
the same multicast group.
2.2.3. Calling from Missed Call
In the home page, missed call indicates how many calls that users
missed (1 missed call for an example). Missed call could be treated
as a brief call log.
Tap Missed Call icon ①to view the calls that were not
answered before.
Figure 2.2.3-1 Call from miss call

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C317X
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Choose the contact on the call list ②which users want to call
out.
Click account above the keypad ③to switch accounts to make
a call.
Choose Audio ④or Video ⑤mode to call out.
2.2.4. Calling from Device
It will display the devices connected with C317X on the contact
interface. On the device, go to More -Contact.
Click Update ①to synchronous the contact automatically.
Choose a device ②which users want to call.
Choose Audio ③or Video ④mode to call out.
Note: Only under Discovery mode, users need to press Update key
manually.
Figure 2.2.4-1 Call from device

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C317X
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2.2.5. Calling from LocalPhoneBook
On the device, go to More - Contact to enter the Local
PhoneBook interface to make a call.
C317X supports fuzzy matching query ①.To search the list by
entering number or alphabet.
Scroll up or down to select contact ②that users want to call.
Choose Audio ③or Video ④mode to call out.
2.2.6. Calling from Keypad
On the device, go to More - Call to get access to keypad.
Click account icon ①above the keypad to switch accounts to
make a call.
Input the SIP account /IP address to the keypad ②to call the
corresponding devices or soft phone. Figure 2.2.6-1 Call from keypad

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Choose Audio ③or Video ④mode to call out.
2.3. Receiving a Call
2.3.1. Receive an Incoming Call
C317X supports to preview the caller when it receives an incoming
call from door phone.
Tap Answer to pick up the incoming call.
Tap Cancel to reject the incoming call. Press “+” or “-” of the
volume on the right side to adjust the ring tone volume.
2.3.2. During the session
Tap Unlock to open the corresponding door (if the call is from
outdoor unit).
Tap Capture to take a screen shot of current interface.
Figure 2.3.1-1 Incoming call
Figure 2.3.2-1 During session