Akuvox R27V Manual

R27A R27V
R27 Series Door Phone Admin Guide

About This Manual
Thank you for choosing Akuvox’s R27A/V door phone. This manual is intended for end users who need to properly configure the
door phone. This manual is applicable to 27.0.3.xx version, and it provides all functions’ configurations of R27A/V. Please visit
Akuvox forum or consult technical support for any new information or latest firmware.
Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.

Content
1. Product Overview............................................................................................................................................................................................... 1
1.1. Product Description.................................................................................................................................................................................... 1
1.2. Connector Introduction...............................................................................................................................................................................1
2. Daily Use............................................................................................................................................................................................................... 3
2.1. Make a Call.................................................................................................................................................................................................. 3
2.2. Receive a Call............................................................................................................................................................................................. 3
2.3. Unlock........................................................................................................................................................................................................... 4
2.3.1. Unlock by Public Pin Codes............................................................................................................................................................4
2.3.2. Unlock by Private Pin Codes.......................................................................................................................................................... 4
2.3.3. Unlock by RFID Cards (Optional).................................................................................................................................................. 5
2.3.4. Unlock by DTMF Codes.................................................................................................................................................................. 5
3. Basic Features..................................................................................................................................................................................................... 6
3.1. Access the System Setting........................................................................................................................................................................6
3.1.1. Administrator Interface.....................................................................................................................................................................6
3.1.2. User Interface....................................................................................................................................................................................6
3.2. Access the Website Setting.......................................................................................................................................................................7

3.2.1. Obtain IP Address.............................................................................................................................................................................7
3.2.2. Access the Device Website.............................................................................................................................................................7
3.3. Password Modification............................................................................................................................................................................... 8
3.3.1. Modify the Device Admin Code...................................................................................................................................................... 8
3.3.2. Modify the Device Service Code.................................................................................................................................................... 8
3.3.3. Modify the Web Password.............................................................................................................................................................. 9
3.4. Phone Configuration...................................................................................................................................................................................9
3.4.1. Language........................................................................................................................................................................................... 9
3.4.2. Time.................................................................................................................................................................................................... 9
3.4.3. Network............................................................................................................................................................................................ 10
3.4.3.1. DHCP Mode.......................................................................................................................................................................... 10
3.4.3.2. Static IP Mode.......................................................................................................................................................................11
3.4.3.3. Local RTP.............................................................................................................................................................................. 11
3.4.3.4. SNMP.....................................................................................................................................................................................12
3.4.3.5. VLAN......................................................................................................................................................................................13
3.4.3.6. TR069.................................................................................................................................................................................... 13
3.4.4. Display............................................................................................................................................................................................. 14

3.4.5. Sound............................................................................................................................................................................................... 15
3.4.6. DND.................................................................................................................................................................................................. 16
3.5. Intercom Call............................................................................................................................................................................................. 16
3.5.1. Direct IP Call................................................................................................................................................................................... 16
3.5.2. SIP Call............................................................................................................................................................................................ 17
3.5.2.1. SIP Account...........................................................................................................................................................................17
3.5.2.2. SIP Server 1&2.....................................................................................................................................................................18
3.5.2.3. Outbound Proxy Server...................................................................................................................................................... 19
3.5.2.4. Transport Type......................................................................................................................................................................19
3.5.2.5. NAT.........................................................................................................................................................................................19
3.5.3. Dial Plan...........................................................................................................................................................................................20
3.5.4. Speed Dial....................................................................................................................................................................................... 21
3.5.5. Auto Answer.................................................................................................................................................................................... 22
3.5.6. Web Call.......................................................................................................................................................................................... 22
3.5.7. Multicast...........................................................................................................................................................................................23
3.6. Security...................................................................................................................................................................................................... 23
3.6.1. Live view.......................................................................................................................................................................................... 23

3.6.2. RTSP................................................................................................................................................................................................ 24
3.6.3. ONVIF.............................................................................................................................................................................................. 25
3.7. Access Control.......................................................................................................................................................................................... 25
3.7.1. Relay................................................................................................................................................................................................ 25
3.7.2. Unlock via DTMF Codes............................................................................................................................................................... 26
3.7.3. Unlock via RFID Cards (Optional)............................................................................................................................................... 27
3.7.3.1. RFID Cards in Device..........................................................................................................................................................27
3.7.3.2. RFID Cards in Website....................................................................................................................................................... 29
3.7.4. Unlock via Pin Codes.....................................................................................................................................................................30
3.7.4.1. Public Pin Codes in Device................................................................................................................................................ 30
3.7.4.2. Public Pin Codes in Website.............................................................................................................................................. 30
3.7.4.3. Private Pin Codes in Device...............................................................................................................................................31
3.7.4.4. Private Pin Codes in Website.............................................................................................................................................31
3.7.5. Unlock via HTTP command.......................................................................................................................................................... 32
3.7.6. Unlock via Exit Button....................................................................................................................................................................33
3.8. Reboot........................................................................................................................................................................................................ 33
3.9. Reset.......................................................................................................................................................................................................... 34

3.9.1. Reset in Device...............................................................................................................................................................................34
3.9.2. Reset in Website............................................................................................................................................................................ 34
4. Advanced Features.......................................................................................................................................................................................... 35
4.1. Phone Configuration................................................................................................................................................................................ 35
4.1.1. LED...................................................................................................................................................................................................35
4.1.2. IR LED..............................................................................................................................................................................................35
4.1.3. RFID Card Code Display Related................................................................................................................................................36
4.1.4. Key Display Related.......................................................................................................................................................................36
4.2. Intercom..................................................................................................................................................................................................... 37
4.2.1. Call Time Related........................................................................................................................................................................... 37
4.2.2. AEC Level........................................................................................................................................................................................ 37
4.2.3. Intercom........................................................................................................................................................................................... 38
4.2.4. Return Code When Refuse...........................................................................................................................................................38
4.2.5. SIP Call Related............................................................................................................................................................................. 38
4.2.6. Codec............................................................................................................................................................................................... 40
4.2.7. Subscribe.........................................................................................................................................................................................41
4.2.8. DTMF............................................................................................................................................................................................... 42

4.2.9. Session Timer................................................................................................................................................................................. 42
4.2.10. BLF List..........................................................................................................................................................................................42
4.2.11. Encryption......................................................................................................................................................................................43
4.2.12. NAT.................................................................................................................................................................................................43
4.2.13. User Agent.....................................................................................................................................................................................44
4.3. Access Control.......................................................................................................................................................................................... 44
4.3.1. Web Relay....................................................................................................................................................................................... 44
4.3.2. Wiegand........................................................................................................................................................................................... 45
4.4. Security...................................................................................................................................................................................................... 46
4.4.1. Anti-alarm.........................................................................................................................................................................................46
4.4.2. Motion...............................................................................................................................................................................................47
4.4.3. Action................................................................................................................................................................................................47
4.4.3.1. Action Parameters................................................................................................................................................................47
4.4.3.2. No Answer Action................................................................................................................................................................. 49
4.4.3.3. Call Event.............................................................................................................................................................................. 49
4.4.3.4. Input Interface Triggered Action.........................................................................................................................................50
4.4.3.5. Motion Triggered Action...................................................................................................................................................... 50

4.4.3.6. Unlock via RFID Card Action..............................................................................................................................................51
4.5. Upgrade......................................................................................................................................................................................................51
4.5.1. Web Upgrade.................................................................................................................................................................................. 51
4.5.2. Autop Upgrade................................................................................................................................................................................ 52
4.5.3. Backup Config File......................................................................................................................................................................... 54
4.6. Log.............................................................................................................................................................................................................. 54
4.6.1. Call Log............................................................................................................................................................................................ 54
4.6.2. Door Log.......................................................................................................................................................................................... 55
4.6.3. System Log..................................................................................................................................................................................... 55
4.6.4. PCAP................................................................................................................................................................................................55

1
R27A/C
Admin Guide
1. Product Overview
1.1. Product Description
Akuvox R27 is a SIP-compliant, hands-free and video door phone.
It can be connected with Akuvox indoor monitors for remote access
controlling and monitoring. Users can communicate with visitors via
audio and video calls, and unlock the door if they need. Users can
also use RFID cards to unlock the door (R27A only). It is applicable
in villas, offices and so on.
1.2. Connector Introduction
Ethernet (POE): Ethernet (POE) connector which it can provide
both power and network connection.
12V/GND: External power supply terminal if POE connector is not
available.
RS485A/B: RS485 terminal.
Figure 1.1 Product Description
Figure 1.2-1 R27’s interface