Alcatel-Lucent 8212 User manual

8212 DECT Handset - R100
Maintenance Manual
8AL90334ENAAed01
April 2016

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Maintenance Manual
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CONTENTS
1. About This Document ........................................................................................................................................... 3
1.1 Audience.......................................................................................................................................................... 3
2. Handset - Service Menu Management................................................................................................................. 4
2.1 Service Menu................................................................................................................................................... 4
2.2 Service Menu Parameter Definitions............................................................................................................... 4
3. Handset –Production test Management........................................................................................................... 12
3.1 Production test Menu..................................................................................................................................... 12
3.2 Production test menu Parameter Definitions ................................................................................................ 12

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1. About This Document
This document describes the features available through the Service Menu, in the 8212 Dect
Handset. We describe how to operate the handset without going into details of its operations
features. Complete description of operations features is addressed in a separate document.
1.1 Audience
This maintenance manual is dedicated for people who are in charge of the support of the 8212 Dect
handset, (Technicians, system administrators, field experts …).
This document is not dedicated for End User.

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2. Handset - Service Menu Management
This section describes how to use the feature “Service Menu” available only to vendors and
developers of the handset.
The document will also describe some options available in the Service Menu.
2.1 Service Menu
This menu is normally used to reveal features not used/seen by the end-user. By means of a
special key sequence a special service menu can be accessed. This service menu enables some
special features like Master reset, Site survey mode, Handset logs, Status, IPEI, Demo mode,
Wideband and Test Tone.
To access the service menu, do as following step:
STEP 1 Click on Menu in idle mode > Type *7378423* (mnemonic: *SERVICE*) from
the keypad to display the Service Menu.
2.2 Service Menu Parameter Definitions
The Service Menu is not for end users –only installers and suppliers.
Master Reset
This feature allows the administrator to clear all settings to default, including registration and brings
Handset to factory settings.
Valid inputs: Yes or No
Screen shots

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Reset user data
This feature allows the administrator to clear the user settings, without clearing the registration.
Same function as the Reset Settings in the settings menu.
Valid inputs: Yes or No
Screen shots:
Site Survey Mode
To enable Site Survey Mode, do as following step:
STEP 1 On the Service Menu (or Debug mode) scroll down to the Site survey mode >
Enable the Site survey mode to switch from Off to On.
Remark: on the screen, we can see a normal flicker effect
This sets the handset in a state to list all visible bases around it and/or chained to the same base
station(s). Handsets in site survey mode can display up to 5 base stations with the strongest signal
strength.
In Site Survey Mode the handset MMI shows the RFP (including slave RFP) to which the handset is
locked to and the corresponding signal strength (RSSI).
Valid Inputs: On or Off
Legend for the new site survey:
Line1: Lock State | Frequency | Slot | Base RPN locked
Line2: RPN (for 5 base stations)
Line3: RSSI (for 5 base stations)
Line4: A field CRC error | X field CRC error | Z field CRC error | No Lock / Lock to: base number
Line5: Quality index | Slow/Rapid Measurements | Syn error field | Fading

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Parameter/Line
Description
RPN
The line contains the list of base stations identified by the handset as
RPNs of the bases in respect to the signal strength values below. Up to 5
RPNs can be displayed.
-dBm
(Signal Strength)
This indicates the actual signal strength information (RSSI) to the base
station the current handset is locked to and additional RFPs visible. RSSI
unit is -dBm. The RSSI value increases the closer the base is to the
handset.
If the base could not be detected, the RSSI value will decrease and after
a while the entry will be deleted, if e.g. the dummy-bearer position has
changed or the RFP is unreachable.
See "survey_doc_DECT_AGAPdm09011b0280086533.pdf" to explain additional lines of the site
survey.
Note:
- Long press on * key: Slow/Rapid measurements
- Long press on # key: No Lock / Lock to base
Note:
This site survey mode is not appropriate for Dect installations due to lack of accuracy of quality
index.
For Dect installations, please refer to “DECT and IP-DECT Engineering Rules and Site Survey Kit
Manual (8AL_90874_USAAed01)”
HS Logs
The HS log is a debugging feature that allows the user to retrieve low level interesting
messages from the handset.
The logs is divided into 4 submenus
1. Power
oNumber of resets.
oNumber of new battery insertions
Screenshots

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2. Network (Not stored on in eeprom)
oNumber of out-of-lock events, where the protocol has sent an “out of lock” indication
to the application layer.
oNumber of CC-REJECT-IND, when a CC connection fails to be established.
oNumber of successfully released calls, where CC-RELEASE-IND has been received
by the handset.
oNumber of LOCATE-REQ-REJ events:
System: Number of locate rejects which are actively coming from the PBX.
Other: Number of locate rejects which are due to timeouts or failed mac
connections.
oNumber of base-to-base handovers
Screenshots
3. OS
oHighest usage of Heap memory.
oHighest number of OS mails queued.
oError log
oAssert log

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4. Clear counters
This function will clear all the counters in the sub menus: Power, network and OS. The log
counters (number of resets, New battery, Out of lock, etc.) can also be cleared separately in
each log menu.
The logs are described in the table below
HS Logs
Description
Log error
These are debug error logs retrieved from the PP log file. The last log retrieved
is formatted into:
Error: Log event error code. Valid value is 0000 to FFFF (in Hex).
Line: Location within the software code which triggered this error. Valid value is
0000 to FFFF (in Hex).
Address: Register bank and/address from which error occurred. Valid value is
00000000 to FFFFFFFF (in Hex.)
Timestamp: Date and Time when the log error event occurred.
Log Assert
This reports of the function/exception handler that runs after an erroneous state
in handset operation.
Next assert ID: Immediate exception handler ID to be run when a specific error
occurs. Valid value is 00 to FF (in Hex).
Assert address: Register bank and/address where an exception handler is
executed as a result of the error which occurred. Valid value is 00000000 to
FFFFFFFF (in Hex.)

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Status
This provides the present condition of the handset and the base station to which the handset is
locked to.
Some of the information available in this mode is described in the table below (this information is
updated during location request update from the DECT system).
Parameter
Description
SW Version
Software presently installed in the handset.
Nomenclature: Version Date Stamp
(for e.g.: 41.81 Branch: 0002
00.21 01-07-2010 00:00).
HW Version
Current hardware module used in the handset, V9R2 where V9 is the PCB
Version and R2 is the Schematic version
D: 1.2 is the display driver used in the phone
DECT Band
Operating frequency of system. DECT band includes US, EU, SA, N/A
options.
MODIC
Show the used MODIC, can be 8212 MODIC or alternate MODIC
PARI
Show the PARI
PLI
Show the PLI of the system
Battery Level
Current handset battery energy level (in %).
IPEI:
Unique identifier of the handset
RSSI:
Current RSSI level of the handset
Power Level:
Current power level of the handset
Frequency:
Operating frequency area of the handset
Mode:
This shows the current DECT mode the handset is configured to use. The
mode is automatically detected based on the carrier channel and carrier
offset and how it matches the actual carrier frequency. There are 3 modes:
INT, OTHERS or Unknown
Free memory:
Number of bytes currently not used by the handset
INT: This is either EU_DECT or MALAYSIA_DECT
OTHERS: This is either US_DECT, SA_DECT, TAIWAN_DECT, CHINA_DECT,
THAILAND_DECT
or BRAZIL_DECT
Unknown: UNKNOWN_DECT_MODE
The different XX_DECT modes are:
China DECT is 10 frequencies from 1902.528 to 1918.080, normal output power.
SA DEC is 10 frequencies from 1911.168 to 1926.720, normal output power.
Taiwan DECT is 8 channels in the EU DECT, channel 2-9. Normal output power.
Thailand DECT is 3 channels on the frequencies 1902.528, 1904.256 and 1905.984 MHz.
Normal output power.
Malaysia DECT is 5 channels in the EU DECT band, channel 5-9. Reduced output power, 20
dBm.
Brazil DECT is 5 channels on the frequencies 1911.168, 1912.896, 1914.624, 1916.352 and
1918.080 MHz. Normal output power.

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IPEI
The IPEI (International Portable Equipment Identity) is a unique identification of portable part
(handset) and DECT Repeater. The IPEI is formatted and displayed in Hexadecimal, Decimal, and
Octal formats
Demo mode
The demo mode disables the screen saver, so be aware of that when this mode is enabled battery
consumption will increase, and will block handset switch off.
Wideband:
Not available on the 8212 Dect handset. Shall be left Off

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Test Tone on OK key
When this feature is enabled (On) a 1 kHz test tone can be put into the audio streaming, e.g. when
a call has been established press the center key of the handset (where this feature is enabled) and
the test tone is streamed through to the counterpart handset.
This feature only works if the handset is registered in GAP mode. In AGAP mode the handset will
press on the OK key will enquiry a call.
Headset trace
When this feature is enabled (On) it is possible to do tracing using the headset connector. The
reason for this is that when a headset is connected the amplifier is turned on, which will prevent the
tracing part. Enabling this feature turns off the amplifier.
Handover Criteria
Change the handover criteria for the HS. In AGAP the handset receives information to set the
handset in either “Normal” or “Noisy” mode, if one of these modes currently selected in the handset
the value is updated to the new value. The “Enhanced” value cannot be overwritten by the PBX.
Using this mode the system operator can overwrite any value sent to the handset by the PBX.

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3. Handset –Production test Management
This section describes how to use the feature “Production test Menu” available only to vendors and
developers of the handset.
3.1 Production test Menu
This menu is used by production to test that the hardware (Keypad, display etc) is working as
expected. By means of a special key sequence a production test menu can be accessed.
To access the Production test menu, do the following step:
STEP 1 : Click on Menu in idle mode > Type *789* from the keypad to display the
Production test Menu
Note: at the end of the test mode, it is recommended to power off the handset and to power on it
again to restart properly the normal use.
3.2 Production test menu Parameter Definitions :
The Service Menu is not for end users –only installers and suppliers.
Test all
Will run all following tests automatically (except wideband test) and is only pause to get user
feedback whether the Handset responds as expected.
Display test
Test if there are any pixel errors in the display. Will automatically switch between the different
colours and await user feedback at the end.

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Keyboard test
Tests if all the keys are working as expected. The user is requested to press all the keys on the HS
for this test to pass. When the key is working as expected the red square will become green.
LED test
The LED test consists of two parts. First the backlight on the display and the keypad tested and
afterwards the (Red/yellow/green) LED is tested and finally the speaker key LED.

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Battery test
Tests if the Handset is inserted into the charger (cradle) or removed from the charger.
Audio test
The Audio test consists of several sub tests. In the following these will be described.
Earpiece tone test:
Tones in different frequencies will be generated in the earpiece.
The frequencies are: 350, 500, 700, 1000, 3000 and 6000 Hz

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Speaker tone test:
Tones in different frequencies will be generated in the speaker. The frequencies are: 350, 500, 700,
1000, 3000 and 6000 Hz
Headset tone test:
Tones in different frequencies will be generated in the headset, a headset should be inserted into
the HS at this point in time. The frequencies are: 350, 500, 700, 1000, 3000 and 6000 Hz
Audio loopback test:
Test is the audio paths are working as expected. First the headset is test, then the speaker and
finally the earpiece. The user is expected to generate some inputs in the microphone of the HS and
verify that the input is outputted in the tested device.

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SW info:
Same
Dect Mode:
Same information as in the Service menu, section status. For detail, see the description in service
menu section.
Prod Data:
Reads the
Provider test:
Reads the MMI provider and System provider EEprom fields and presents them to the user. Used
to verify that the HS is configured to the right customer.
0x60
Alcatel GAP

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Test result
This show the result from the test all menu
Ex-factory default
This feature allows the user to clear all settings to default, including registration and brings the HS
to normal condition and initial state.
Valid inputs: Yes or No
If yes then the following screen will be shown and after a few seconds the phone restarts and is
back in Ex-factory mode
Note: There is no difference between default and master reset.
___
The information presented is subject to change without notice. ALE International assumes no
responsibility for inaccuracies contained herein. Copyright© ALE International 2016.