Alcatel Premium Reflexes User manual

Alcatel OmniPCX Enterprise

1
User GGuide
Premium REFLEXESAlcatel OOmniPCXEnterprise
Your Premium REFLEXESterminal provides simple and quick access to all the
services and features offered by your Alcatel OmniPCXEnterprise system.
This user guide is designed to give you:
• a full description of your terminal
• an alphabetical index of available services and features
• a step-by step guide explaining how to use these services
and features, separated into three sections:
• YOUR CALLS
• EASE OOFUUSE
• IN YOUR ABSENCE
Your REFLEXESterminal and your Alcatel OmniPCXEnterprise system
provide you with everything you need from a telephone system.
Name: .............................................. Tel. No.: ................................
Fax No.: ............................................ Mobile No.: ................................
e-mail address: .................................. PWT No.: ................................

2
SSyymmbboollss uusseedd iinn tthhee ddooccuummeennttaattiioonn
The action ""PPrreessss""is represented by:
Pre-programmed and user-programmable keys are represented by:
The standard or site-specific feature codes are listed in the TTaabbllee
ooff CCooddeess
brochure,
which should be consulted when the text indicates Enter the code for... or ...See
Table of Codes.
Programming the keys to customize your terminal is described in PPeerrssoonnaalliizziinngg
yyoouurr
tteerrmmiinnaall. You will also find a list of the available programmable features in this section.
FEATURE Standard
Code
Site
Code
Last caller call back *69

3
SSyysstteemm iinnffoorrmmaattiioonn
SSttaattiioonn iinnffoorrmmaattiioonn
(1) Your terminal permits on-hook dialing; this means you can dial calls even before
you pick up the handset.
(2) Your terminal can be set up as a multi-line station (two or more line keys) or as a
single line station (integrated line service with no line keys). This user guide is designed
for multi-line station users. For information on single line service configurations, contact
your system vendor.
The availability of some of the features described in this guide depends upon your system
configuration. For more information regarding your system configuration, contact your
telephone system manager.

4

5
GGeettttiinngg ttoo kknnooww yyoouurr
RREEFFLLEEXXEESSTTMMPPrreemmiiuummTTEERRMMIINNAALL
i

6
DDiissppllaayy
Your terminal can display several pages of information. If there are multiple pages,
the ">>" symbol appears on the right side of the display. To move from page to page,
use the and keys.
When your terminal is idle , the display gives you information on the state of the terminal
(e.g., that forwarding has been programmed), or the date and time if nothing has been
programmed.
During a call , the display gives you information about your party or the
current conversation.
IInnssttaalllliinngg tthhee llaabbeell oonn tthhee tteerrmmiinnaall
A printed label is supplied with the terminal. Insert this
label under the key cover for each block of keys.
13
4
2
Insert a flat blade into the slot (1 slot
for each block of keys).
Raise the cover.
Slide the printed label into position.
Replace the cover.
TThhee ggrreeeenn LLEEDD
indicates that
messages have
been received.

7
SSttaattiioonn KKeeyyss aanndd IIccoonnss
Your multi-line terminal has 8 pre-programmed station keys and 4 station keys
programmable by you (the user) or your installation technician. These 12 keys are
used to:
 determine the status of a terminal,
 call an internal or external number directly,
 access a feature.
ISDN
LINE 1
LINE 2
STORE #
HOLD TRANSFER
CALL LOG
CONFERENCE
FORWARD
Call icons
Feature icons
Programmable
keys
Line keys
Pre-programmed
keys

8
IIccoonnss::
Call and feature icons appear next to each key to indicate call or feature status. The
following icons are associated with the keys:
CCaallll iiccoonnssFFeeaattuurree iiccoonnss
Call being made (flashing). Feature active.
Call in progress. Feature requiring action.
Call on hold. Terminal or line busy (supervision).
Call on common hold.
PPrree--pprrooggrraammmmeedd kkeeyyssare used to:
: access a line, or enter a feature code during a call
: temporarily store a number
: review the list of unanswered identified external calls
: forward calls to another terminal
: talk with two people at the same time (conference call)
: put a call on hold
: transfer a call to another terminal
TRANSFER
HOLD
CONFERENCE
FORWARD
CALL LOG
STORE #
LINE