Alcatel OmniPCX Enterprise User manual

Alcatel OmniPCX Enterprise

1
User gguide
First REFLEXES Alcatel OOmniPCX EEnterprise
Your First REFLEXES terminal provides simple and quick access to all the services
and functions offered by your Alcatel OmniPCX Enterprise system.
This User guide gives:
•a full description of your terminal,
•an alphabetic index of services and functions available,
• a step-by-step guide explaining how to use the services and functions, in
three sections:
• Your calls
• For your convenience
• While you are away
Your First REFLEXES terminal and your Alcatel OmniPCX Enterprise system will
provide everything you need from a telephone system.
Note: The availability of some of the functions described in this guide may depend on your system
version or configuration. If in doubt, consult your system manager.
Name: .............................................. Tel. No.: ....................................
Fax No.: ............................................ GSM No.:...................................
e-mail address: .................................. DECT No.:...................................

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Symbols uused iintthe ddocumentation
The action «Press» is represented by
Fixed keys are represented by
All preset or customized function codes are fully explained in the code table included
with this documentation.

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DDEESSCCRRIIPPTTIIOONNOOFFTTEERRMMIINNAALL

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Programmable kkeys
Fixed function keys are:
: cancel an enquiry call
: access the various mail services
: automatically redial the last number dialled
: reduce ringer or receiver volume
: switch from one correspondent to another
: forward your calls to another terminal
: activate ringer
: increase ringer or receiver volume
Fixing tthe llabel oontthe tterminal
A printed label is supplied with the terminal. This should be fixed next to the
programmable keys.
+
_
The green LED indicates that messages have been
received.
_+
Your terminal has eight fixed kkeys. Some of these can
be reprogrammed by your installation technician to
suit your own preferences.
1
3
2
4
!Insert flat «blade» into the slot.
"Raise the cover.
#Slide the printed label into position.
$Replace the cover.

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IINNDDEEXX
A
Adjusting your receiver volume during a call....................................................24
Appointment reminder (programming an appointment reminder)..........................22
Associate number
Associate (calling an your secretary or colleague)........................................11
Associate number (changing the)................................................................25
Forwarding calls to an associate number ....................................................29
B
Being called back automatically by an internal correspondent who is busy..........14
Broker calls (switching from one caller to another).............................................13
C
Calling a second person during a conversation................................................10
Calling an associate (your secretary or colleague)............................................11
Calling an external "private" number .............................................................26
Calling back the last internal caller whose call went unanswered........................33
Camping on (an internal correspondent who is busy)........................................15
Code (programming your personal code)........................................................22
Conference
programmed...........................................................................................15
mastered ................................................................................................17
three-way...............................................................................................14
Customer account code (allocating calls to customer account codes)....................26

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D
Directory
Calling from your personal directory...........................................................13
Programming your personal directory .........................................................22
"Do not disturb"..........................................................................................25
F
Forwarding
Cancelling forwarding ..............................................................................31
Forwarding calls to a recorded message ....................................................31
Forwarding calls to an associate number ....................................................29
Forwarding calls to another number ...........................................................29
Forwarding calls to another number when you are away
(forward on no reply)...............................................................................29
Forwarding calls to another number when your line is busy or you are away
(forward on busy or no reply) ...................................................................30
Forwarding calls when you are busy..........................................................25
Forwarding your calls, from a different terminal ...........................................30
Forwarding your calls to your pager..........................................................33
H
Hold (putting your caller on hold)...................................................................12
Hunt groups
Hunt group .............................................................................................18
Temporarily leaving your hunt group..........................................................18

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I
Intrusion (into an internal conversation) ............................................................18
ISDN (calling an ISDN correspondent).............................................................19
M
Making an external call................................................................................10
Making an internal call.................................................................................10
Malicious (reporting malicious calls) ................................................................26
Message
Consulting "call-me" messages..................................................................32
Consulting recorded messages...................................................................32
Message service
Forwarding calls to a recorded message ....................................................31
O
Operator
Calling the operator .................................................................................10
P
Padlocking your terminal...............................................................................32
Pager
Forwarding your calls to your pager..........................................................33
Replying when your pager sounds .............................................................33
Parking (an external caller)............................................................................14
Picking up a call on another terminal..............................................................13
Picking up a lost call ....................................................................................13

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Programming your personal code...................................................................22
Putting on hold
Hold (putting your caller on hold)...............................................................12
Parking (an external caller)........................................................................14
R
Receiving a call
Receiving a second call during a conversation.............................................11
Redialling the last number dialled...................................................................22
Reporting malicious calls ...............................................................................26
Ringer
Adjusting the ringer (tune and volume)........................................................24
Answering a night service bell...................................................................15
S
Switching from one caller to another (broker calls)............................................13
T
Transferring a call........................................................................................12