Allen-Bradley PanelView Plus 2711P User manual

PanelView Plus
Operator Terminals
2711P
(400, 600, 700, 1000, 1250, 1500)
User Manual
AB Drives

Important User Information
Solid state equipment has operational characteristics differing from those of
electromechanical equipment. Safety Guidelines for the Application,
Installation and Maintenance of Solid State Controls (Publication SGI-1.1
available from your local Rockwell Automation sales office or online at
http://www.ab.com/manuals/gi) describes some important differences
between solid state equipment and hard-wired electromechanical devices.
Because of this difference, and also because of the wide variety of uses for
solid state equipment, all persons responsible for applying this equipment
must satisfy themselves that each intended application of this equipment is
acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for
indirect or consequential damages resulting from the use or application of
this equipment.
The examples and diagrams in this manual are included solely for illustrative
purposes. Because of the many variables and requirements associated with
any particular installation, Rockwell Automation, Inc. cannot assume
responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to
use of information, circuits, equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without
written permission of Rockwell Automation, Inc. is prohibited.
Throughout this manual we use notes to make you aware of safety
considerations.
WARNING Identifies information about practices or circumstances
that can cause an explosion in a hazardous environment,
which may lead to personal injury or death, property
damage, or economic loss.
IMPORTANT Identifies information that is critical for successful
application and understanding of the product.
ATTENTION Identifies information about practices or circumstances
that can lead to personal injury or death, property
damage, or economic loss. Attentions help you:
•identify a hazard
•avoid a hazard
•recognize the consequence
SHOCK HAZARD Labels may be located on or inside the drive to alert
people that dangerous voltage may be present.
BURN HAZARD Labels may be located on or inside the drive to alert
people that surfaces may be dangerous temperatures.

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Table of Contents
Important User Information . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Preface Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface-i
Packing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface-i
Manual Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface-ii
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . Preface-ii
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . Preface-iii
European Communities (EC) Directive Compliance . Preface-iii
Rockwell Automation Support . . . . . . . . . . . . . . . . . Preface-iv
Chapter 1
Overview
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Software Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
PanelView Plus 400 - 600 Features. . . . . . . . . . . . . . . . . . . 1-2
PanelView Plus 700 - 1500 Features . . . . . . . . . . . . . . . . . . 1-7
Catalog Number Configuration. . . . . . . . . . . . . . . . . . . . . . 1-12
PanelView Plus Product Components. . . . . . . . . . . . . . . . . 1-12
Chapter 2
Installation
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Hazardous Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Environmental Considerations . . . . . . . . . . . . . . . . . . . . . . 2-3
Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Cutout Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Mounting Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
400 - 600 Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . 2-11
700 - 1500 Panel Installation . . . . . . . . . . . . . . . . . . . . . . . 2-13
Chapter 3
Applying Power
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Wiring and Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . 3-1
Installing and Removing Power Terminal Block . . . . . . . . . 3-2
Connecting DC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Connecting AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Resetting the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Startup Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Chapter 4
Using Configuration Mode
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Starting Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . 4-1
Loading an ME Application . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Running an Application. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Application Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Terminal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Networks and Communications . . . . . . . . . . . . . . . . . . . . . 4-6
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Diagnostic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
File Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Font Linking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Print Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Startup Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
System Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Time/Date/Regional Settings . . . . . . . . . . . . . . . . . . . . . . . 4-36
Chapter 5
Installing and Replacing
Components
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Installing RAM and Internal Compact Flash . . . . . . . . . . . . 5-2
Installing and Replacing the Logic Module . . . . . . . . . . . . . 5-3
Installing/Replacing a Communication Module . . . . . . . . . . 5-5
Replacing the Display Module . . . . . . . . . . . . . . . . . . . . . . 5-9
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Replacing Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Replacing Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Installing the Remote AC Power Supply . . . . . . . . . . . . . . . 5-18
Removing the Product ID Label . . . . . . . . . . . . . . . . . . . . . 5-18
Installing Keypad Legend Inserts . . . . . . . . . . . . . . . . . . . . 5-19
Using an External Compact Flash Card. . . . . . . . . . . . . . . . 5-20
Chapter 6
Terminal Connections
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Wiring and Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . 6-1
Logic Controller Cable Charts . . . . . . . . . . . . . . . . . . . . . . 6-2
USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Serial Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
DH-485/DH+/Remote I/O Module . . . . . . . . . . . . . . . . . . . 6-11
ControlNet Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Chapter 7
Transferring files and Upgrading
Firmware
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Transferring Files Using a Compact Flash Card . . . . . . . . . . 7-1
Transferring Files from a Computer . . . . . . . . . . . . . . . . . . 7-1
Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Upgrading Firmware Using a Firmware Upgrade Card . . . . 7-8

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Chapter 8
Troubleshooting and Maintenance
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
General Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Troubleshooting Components . . . . . . . . . . . . . . . . . . . . . . 8-4
Ethernet Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Advanced Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Startup Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Startup Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
System Identification Errors . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Entering Configuration Mode during Startup. . . . . . . . . . . . 8-13
Startup Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Restarting in Safe Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Cleaning the Display Window . . . . . . . . . . . . . . . . . . . . . . 8-15
Appendix A - Specifications
Appendix B - Compatible USB Devices
Appendix C - Available Fonts for Terminals
Index
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Preface
Objectives
This preface provides information on the contents of this manual
including:
•Contents of manual
•Intended audience
•European Union Directive Compliance
•Rockwell Automation Support
Packing List
The following items are shipped with an assembled PanelView™ Plus
terminal:
•Power terminal block
•RSView Machine Edition Runtime
•Mounting levers for 400 -600 terminals (up to 6) or
•Mounting clips for 700 - 1500 terminals (up to 8)
•Installation Instructions
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Preface ii
Manual Contents
Intended Audience
No special knowledge is required to understand this manual or
operate the PanelView Plus terminal. However, it is important that you
understand the functions and operations of Machine Edition
applications that will run on the terminal. Consult the application
designer for this information.
Equipment installers must be familiar with standard panel installation
techniques.
Chapter Title Description
1 Overview Provides overview of the PanelView
Plus terminals including features and
product components.
2 Installation Gives Instructions on how to install
the PanelView Plus terminal in a
panel or enclosure.
3 Applying Power Describes how to apply power and
reset the PanelView Plus terminal.
4 Using Configuration Mode Shows how to use the PanelView
Plus configuration screens to
load/run applications and configure
terminal settings for the PanelView
Plus terminal.
5 Installing and Replacing
Components Shows how to install and replace components of the PanelView Plus
terminal including:
•Logic Module
•RAM/Internal Compact Flash
•Communication Module
•Display Module
•Battery
•Display Module Bezel
•Backlight
•AC Power Supply
•Product Label
•Keypad Legend Inserts
•External Compact Flash Card
6 Terminal Connections Describes connections on the base
unit of the PanelView Plus terminal
and the communication modules.
7 Transferring Files and Upgrading
Firmware Provides information on transferring files using an External Compact Flash
Card and performing firmware
upgrades.
8 Troubleshooting and
Maintenance Provides assistance on isolating problems and general maintenance.

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Preface iii
Related Publications
You may want to refer to the following for additional information:
•online help for RSView Studio or RSLinx
•documentation for your logic controller or processor
European Communities (EC)
Directive Compliance
If this product has the CE mark it is approved for installation within
the European Union and EEA regions. It has been designed and tested
to meet the following directives.
EMC Directive
This product is tested to meet the Council Directive 89/336/EC
Electromagnetic Compatibility (EMC) by applying the following
standards, in whole or in part, documented in a technical construction
file:
•EN 50081-2 EMC - Generic Emission Standard, Part 2 - Industrial
Environment
•EN 61000-6-2 EMC - Generic Immunity Standard, Part 2 -
Industrial Environment
This product is intended for use in an industrial environment.
Low Voltage Directive
This product is tested to meet Council Directive 73/23/EEC Low
Voltage, by applying the safety requirements of EN 61131-2
Programmable Controllers, Part 2 - Equipment Requirements and
Tests. For specific information required by EN 61131-2, see the
appropriate sections in this publication, as well as the Allen-Bradley
publication Industrial Automation Wiring and Grounding Guidelines
For Noise Immunity, publication 1770-4.1.
Open style devices must be provided with environmental and safety
protection by proper mounting in enclosures designed for specific
application conditions. See NEMA Standards publication 250 and IEC
publication 529, as applicable, for explanations of the degrees of
protection provided by different types of enclosure.
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Preface iv
Rockwell Automation
Support
Rockwell Automation provides technical information on the web to assist you
in using our products. At http://support.rockwellautomation.com, you can
find technical manuals, a knowledge base of FAQs, technical and application
notes, sample code and links to software service packs, and a MySupport
feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation,
configuration and troubleshooting, we offer TechConnect Support programs.
For more information, contact your local distributor or Rockwell Automation
representative, or visit http://support.rockwellautomation.com.
Installation Assistance
If you experience a problem with a hardware module within the first 24
hours of installation, please review the information that's contained in this
manual. You can also contact a special Customer Support number for initial
help in getting your module up and running:
New Product Satisfaction Return
Rockwell tests all of our products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product is
not functioning and needs to be returned:
Software and Firmware Upgrades
To receive software updates (software serial number required) and
firmware upgrades for your terminal:
•call your local Rockwell Automation sales office or distributor
•call Rockwell Software at 1-440-646-7800 or fax [phone]
•access www.software.rockwell.com
United States 1.440.646.3223
Monday – Friday, 8am – 5pm EST
Outside United
States Please contact your local Rockwell Automation representative for any technical support issues.
United States Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.
Outside United
States Please contact your local Rockwell Automation representative for return procedure.

1Publication2711P-UM001B-EN-P
Chapter 1
Overview
Chapter Objectives
This chapter gives an overview of the PanelView Plus terminal line
including:
•software support
•PanelView Plus 400 - 600 terminal features
•PanelView Plus 700 - 1500 terminal features
•catalog number configuration
•product components
Software Support
RSView Machine Edition runtime is included with all PanelView Plus
terminals. RSView Machine Edition is runtime and terminal
configuration software for the PanelView Plus terminals and does not
require activation.
RSView Studio is used on a personal computer to create applications
that run in the PanelView Plus terminals. This software is purchased
separately.
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1-2 Overview
PanelView Plus 400 - 600
Features
This section gives an overview of the PanelView Plus 400 and 600
terminals including:
•hardware features
•base configured units
•communication modules
•AC or DC power supply
•displays
Hardware Features
The PanelView Plus 400 and 600 terminals are operator interface
devices. These terminals feature:
•PanelView Plus 400 terminals offer:
–grayscale graphic displays
–keypad input support
•PanelView Plus 600 terminals offer:
–color or grayscale graphic displays
–keypad, touch screen or keypad & touch screen input
•base configured unit with:
–RS-232 Only or
–RS-232, Ethernet and modular communications interface
•communication modules provide add-on capability to base
configured units with modular communications interface
•AC (85…264V ac) or DC (18…32V dc) power input
•Compact Flash Card slot supports Type I Compact Flash Cards
•USB port for attaching mouse, keyboard, printer, bar code
scanner, and other devices
•same panel cutouts as the PanelView Standard 550 terminals

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Overview 1-3
Base Configured Units
The base configured unit of the PanelView Plus 400 and 600 terminals
terminal are available in two versions:
•Base unit with RS-232 only and (1) USB port
•Base unit with RS-232, 10/100BaseT Ethernet, (1) USB port and a
network interface for communication module
RS-232 Only
RS232, Ethernet and Modular Communications Interface
Base Configured Unit with:
•RS-232 and USB Port only
USB Port RS-232 Port
Compact Flash Slot
AC or DC Power Input
Interface for
Communication Module
AC or DC Power Input
Base Configured Unit with:
•RS-232, USB, Ethernet port and network
interface for communication module
Compact Flash Slot
USB Port RS-232 Port Ethernet Port
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1-4 Overview
Communication Modules
You can attach a separate communication module to the base
configured unit of the PanelView Plus with a network interface to
increase your communications capability.
•DH-485
•DH+
•Remote I/O (single rack)
•Isolated RS-232
The Communication Module installs easily on the back of the unit.
AC or DC Power
The base configured unit of the PanelView Plus 400/600 terminals is
available with either AC (85…264V ac) or DC (18…32V dc) power
input providing application flexibility.
Communication
Module

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Overview 1-5
Displays and Input Options
PanelView Plus 400 and 600 terminals are available with the following
display and operator input options:
•400 terminals: 3.7 inch grayscale (320 x 240) graphics display
with keypad
•600 terminals: 5.5 inch color or grayscale (320 x 240) graphics
display with keypad, touch screen, or keypad & touch support
Touch Screen
The PanelView Plus 600 terminals offer an analog resistive touch
screen allowing for flexible touch area configuration.
600 Color or Grayscale Terminals
with Touch Screen
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1-6 Overview
Keypad or Keypad & Touch
The keypad versions of the PanelView Plus 400 and 600 terminals are
available with the following options:
•400 terminals: grayscale display with keypad input only
•600 terminals: color or grayscale displays with either keypad or
keypad & touch input
The following illustration shows the features of each terminal:
Navigation Keys
Numeric Keypad
Backspace and
Enter Keys
Tab and Shift Keys
400 Grayscale Terminal
with Keypad
600 Grayscale or Color Terminal
with Keypad or Keypad & Touch Screen
Navigation Keys
Numeric Keypad
Backspace and Enter Keys
Tab and Shift Keys
8 Programmable Function Keys 10 Programmable Function Keys
Replaceable ID Label
Replaceable
ID Label
Keys Description
400 F1 - F8
600 F1 - F10 Programmable keys that initiate functions on terminal display. Replaceable legends
are available for the 600 terminals allowing
for custom function key labels.
ID Label Allen-Bradley ID label. The ID label is
replaceable allowing for custom product
identification.
Numeric Keypad 0-9, ., -, Backspace, Enter, Left and Right
Tab keys, Shift keys
Navigation Keys Use the arrow keys for navigation.
Use the Alt+arrow keys to activate home,
end, page up, and page down functions.

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Overview 1-7
PanelView Plus 700 - 1500
Features
This section gives an overview of the PanelView Plus 700, 1000, 1250,
1500 terminals including:
•hardware features
•modular components
•base configured unit
•communication modules
•remote AC power supply
•display modules
Hardware Features
The PanelView Plus 700 - 1500 terminals are operator interface
devices that feature:
•graphic color display modules with keypad, touch screen, or
keypad & touch screen support
•analog resistive touch screen
•field replaceable bezels
•modular communications for easy add-on capability
•memory expansion modules for field upgrades to 256 MB
•Compact Flash Card slot supports Type I/II Compact Flash Cards
•USB ports provide connections for keyboard/mouse/printer
support
•Ethernet and serial communications
•IrDA infrared data port
•same panel cutouts as the PanelView Standard and PanelView
Enhanced terminals
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1-8 Overview
Modular Components
The PanelView Plus 700 - 1500 terminals use modular components
allowing for flexible configuration, installation, and upgrades. Items
can be ordered as separate components or factory assembled per your
configuration.
Base Configured Unit
The base configured unit of the PanelView Plus terminal consists of:
•Display Module (700, 1000, 1250, 1500) with Keypad, Touch or
Keypad & Touch Input
•Logic Module
The Logic Module contains:
•24V dc input (18…32V dc)
•SDRAM and Flash memory (various sizes)
•10/100BaseT Ethernet Port
•Serial RS-232 Port for file transfers, printing and logic controller
communications
•2 USB Ports for attaching mouse, keyboard or printer
•Compact Flash Card Slot for Type I/II Compact Flash cards
•Battery-backed real-time clock
Communication Module
Logic Module
Display Module
DC Input
Ethernet Port
Serial Port
Compact Flash Card Slot
USB Ports
Logic Module
Display Module

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Overview 1-9
Communication Modules
You can attach a separate Communication Module to the base
configured unit of the PanelView Plus terminal to increase your
communications capability.
The Communication Modules install easily on top of the Logic
Module on the back of the unit.
Remote AC Power Supply
The Logic Module provides a DC power input. For applications using
AC power, a remote AC to DC power supply is available for DIN Rail
mounting.
Communication Module
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1-10 Overview
Display Modules
PanelView Plus 700 - 1500 terminals offer a range of TFT color graphic
displays with either keypad, touch screen, or keypad & touch support.
•700 (6.5 inch)
•1000 (10.4 inch)
•1250 (12.1 inch)
•1500 (15 inch)
All of the displays have common features and firmware providing for
easy migration to a larger display. Field replaceable bezels are also
available.
Touch Screen
The following illustration shows a 1000 touch screen display. All of
the touch screen displays are analog resistive and similar except for
size.
IrDA Port
Replaceable ID Label
Touch Screen