Allen-Bradley PanelView Plus 6 User manual

PanelView Plus 6 Terminals
Catalog Numbers 2711P-K4M5A8, 2711P-K4M5D8, 2711P-K4M20A8, 2711P-K4M20D8, 2711P-K4C5A8, 2711P-B4C5A8, 2711P-K4C5D8,
2711P-B4C5D8, 2711P-K4C20A8, 2711P-B4C20A8, 2711P-K4C20D8, 2711P-B4C20D8, 2711P-K6M5A8, 2711P-T6M5A8, 2711P-B6M5A8,
2711P-K6M5D8, 2711P-T6M5D8, 2711P-B6M5D8, 2711P-K6M20A8, 2711P-T6M20A8, 2711P-B6M20A8, 2711P-K6M20D8, 2711P-T6M20D8,
2711P-B6M20D8, 2711P-K6C5A8, 2711P-T6C5A8, 2711P-B6C5A8, 2711P-K6C5D8, 2711P-T6C5D8, 2711P-B6C5D8, 2711P-K6C20A8,
2711P-T6C20A8, 2711P-B6C20A8, 2711P-K6C20D8, 2711P-T6C20D8, 2711P-B6C20D8, 2711P-K6C5A9, 2711P-T6C5A9, 2711P-B6C5A9,
2711P-K6C5D9, 2711P-T6C5D9, 2711P-B6C5D9, 2711P-K6C20A9, 2711P-T6C20A9, 2711P-B6C20A9, 2711P-K6C20D9, 2711P-T6C20D9,
2711P-B6C20D9, 2711P-K7C4D8, 2711P-T7C4D8, 2711P-B7C4D8, 2711P-T7C4D8K, 2711P-K7C4A8, 2711P-T7C4A8, 2711P-B7C4A8,
2711P-K10C4D8, 2711P-T10C4D8, 2711P-B10C4D8, 2711P-K10C4A8, 2711P-T10C4A8, 2711P-B10C4A8, 2711P-K12C4D8, 2711P-T12C4D8,
2711P-B12C4D8, 2711P-T12C4D8K, 2711P-K12C4A8, 2711P-T12C4A8, 2711P-B12C4A8, 2711P-K15C4D8, 2711P-T15C4D8, 2711P-B15C4D8,
2711P-K15C4A8, 2711P-T15C4A8, 2711P-B15C4A8, 2711P-K7C4D9, 2711P-T7C4D9, 2711P-B7C4D9, 2711P-K7C4A9, 2711P-T7C4A9,
2711P-B7C4A9, 2711P-K10C4D9, 2711P-T10C4D9, 2711P-B10C4D9, 2711P-K10C4A9, 2711P-T10C4A9, 2711P-B10C4A9, 2711P-K12C4D9,
2711P-T12C4D9, 2711P-B12C4D9, 2711P-K12C4A9, 2711P-T12C4A9, 2711P-B12C4A9, 2711P-K15C4D9, 2711P-T15C4D9, 2711P-B15C4D9,
2711P-K15C4A9, 2711P-T15C4A9, 2711P-B15C4A9
User Manual
Original Instructions

Important User Information
Read this document and the documents listed in the additional resources section about installation, configuration, and
operation of this equipment before you install, configure, operate, or maintain this product. Users are required to
familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws,
and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required
to be carried out by suitably trained personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be
impaired.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the
use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and
requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or
liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or
software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation,
Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
Labels may also be on or inside the equipment to provide specific precautions.
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment,
which may lead to personal injury or death, property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property
damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANT
Identifies information that is critical for successful application and understanding of the product.
SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous
voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may
reach dangerous temperatures.
ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to
potential Arc Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL
Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE).

Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017 3
Summary of Changes
This manual contains new and updated information. Changes throughout this
revision are marked by change bars, as shown to the right of this paragraph.
New and Updated
Information
This table contains the changes made to this revision.
Topic Pages
Added information about free user memory available for PanelView Plus 6
terminals. 17, and 20…23

4Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017
Summary of Changes
Notes:

Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017 5
Table of Contents
Preface Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 1
Overview
About the Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Windows CE Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Open versus Closed System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Start-up Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Desktop Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Software Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
400 and 600 Terminal Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
700 to 1500 Terminal Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
400/600 Terminal Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
700 to 1500 Terminal Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 2
Install Terminal
Mounting Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Panel Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Panel Cutout Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Product Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Mount the 400/600 Terminal in a Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Mount the 700 to 1500 Terminal in a Panel . . . . . . . . . . . . . . . . . . . . . . . . 35
Remove and Install the Power Terminal Block. . . . . . . . . . . . . . . . . . . . . . 37
DC Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
AC Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Initial Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Reset the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 3
Configuration Mode
Access Configuration Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Terminal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Load and Run Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Start-up Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Desktop Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Communication Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Ethernet Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
File Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Input Device Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configure Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Check Integrity of Application Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configure Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

6Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017
Table of Contents
View and Clear the System Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Enable or Disable the Alarm Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Time and Date Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Regional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Font Linking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Chapter 4
Windows CE Operating System
Windows CE 6.0 Standard Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Windows CE 6.0 with Extended Features . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Windows Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Taskbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Input Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Windows Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Backup and Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Hardware Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Keypad Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Touch Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Display Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Logo Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Network Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Printer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
PDF Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Image Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Chapter 5
Install and Replace Components
Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Install or Replace the Logic Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Install or Replace a Communication Module . . . . . . . . . . . . . . . . . . . . . . 121
Replace the Display Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Replace the Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Replace the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Replace the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Install the AC Power Supply Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Remove the Product ID Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Replace the Keypad Legend Inserts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Load an SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Clean the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Chapter 6
Terminal Connections
USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Serial Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017 7
Table of Contents
DH-485/DH+ Communication Module . . . . . . . . . . . . . . . . . . . . . . . . . 147
ControlNet Communication Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Controller Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Chapter 7
Firmware Upgrades
Terminal Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Download Firmware Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Firmware Upgrade Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Upgrade Terminal Firmware from a Storage Device. . . . . . . . . . . . . . . . 157
Upgrade Terminal Firmware over the Network. . . . . . . . . . . . . . . . . . . . 160
Chapter 8
Troubleshooting
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Terminal Does Not Start Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Start-up Messages and Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Check Terminal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Ethernet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Program Launcher ActiveX Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Application Does Not Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Configuration Mode Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
File System Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Advanced Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Access Maintenance Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Restore Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Appendix A
Fonts Resident on Terminal
True Type Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Appendix B
Outdoor Installations for High-bright
Displays
Important Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Using an Antiglare Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Using a Solar Visor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Selecting an Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Backlight Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Orientation of the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Index

8Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017
Table of Contents
Notes:

Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017 9
Preface
This manual describes how to install, configure, operate, and troubleshoot
PanelView Plus 6 terminals. It does not provide procedures on how to create
applications that run on the terminal.
You need to do the following:
•Use FactoryTalk®View Studio for Machine Edition software to create an
HMI application to run in the terminal.
•Create ladder logic to interact with the HMI application.
Additional Resources These documents contain additional information concerning related products
from Rockwell Automation.
You can view or download publications at
http://www.rockwellautomation.com/literature/. To order paper copies of
technical documentation, contact your local Allen-Bradley distributor or
Rockwell Automation sales representative.
Package Contents This product is shipped with the following items:
•Terminal with FactoryTalk View Machine Edition runtime software
installed and activated
•Product information
•Mounting levers for installing 400 and 600 terminals
•Mounting clips for installing 700 to 1500 terminals
•Panel cutout template
Firmware Upgrades For the latest firmware upgrades and other downloads for PanelView Plus 6
terminals, go to http://www.rockwellautomation.com/support and click
Firmware Updates.
Resource Description
PanelView Plus Specifications Technical Data, publication
2711P-TD005 Provides technical specifications, environmental specifications, and certifications for the PanelView Plus 6
platform.
Industrial Automation Wiring and Grounding Guidelines,
publication 1770-4.1 Provides general guidelines for installing a Rockwell Automation®industrial system.
Product Certifications website, http://www.ab.com Provides declarations of conformity, certificates, and other
certification details.

10 Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017
Preface
Notes: