Alto-Shaam Halo Heat 100-HW/D6 Operating instructions

W164 N9221 Wa er S ree • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA
PHONE: [phone] • 800.558.8744 USA/CANADA FAX: [phone] • 800.329.8744 U.S.A.ONLY
www.alto-s aam.com
P R N T E D N U .S.A.
Hot Food Drop-In We s
E ectric
Mode s:
100-HW
100-HW/D6
200-HW
200-HW/D6
300-HW
300-HW/D6
400-HW
400-HW/D6
500-HW
500-HW/D6
• INSTALLATION
• OPERATION
• MAINTENANCE
MN-28756 • 05/09
100-HW
pans not included
300-HW

Hot Food Drop-In Well Ope r ati on & Ca r e Man u al • 1
D E L I V E R Y
This Alto-Shaa appliance has been
thoroughly tested and inspected to insure only the
highest quality unit is provided. Upon receipt,
check for any possible shipping da age and report
it at once to the delivering carrier. See
Transportation Damage and Claims section
located in this manual.
This appliance, co plete with unattached
ite s and accessories, ay have been delivered in
one or ore packages. Check to ensure that all
standard ite s and options have been received
with each odel as ordered.
Save all the infor ation and instructions
packed with the appliance. Co plete and return
the warranty card to the factory as soon as
possible to assure pro pt service in the event of a
warranty parts and labor clai .
This anual ust be read and understood by
all people using or installing the equip ent
odel. Contact the Alto-Shaa service
depart ent if you have any questions concerning
installation, operation, or aintenance.
NOTE: All clai s for warranty ust include the
full odel nu ber and serial nu ber of
the unit.
UNPACKING
1. Carefully re ove the
appliance fro the
carton or crate.
NOTE: Do not discard the
carton and other
packaging aterial
until you have
inspected the unit
for hidden da age
and tested it for
proper operation.
2. Read all instructions in this anual carefully
before initiating the installation of this appliance.
DO NOT DISCARD THIS MANUAL.
This anual is considered to be part of the
appliance and is to be provided to the owner or
anager of the business or to the person
responsible for training operators. Additional
manuals are available from the Alto-Shaam
service department.
3. Re ove all protective plastic fil , packaging
aterials, and accessories fro the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.
®
®

Hot Food Drop-In Well Ope r ati on & Ca r e Man u al • 2
1. This appliance is intended to cook, hold or
process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.
2. This appliance is intended for use in commercial
establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.
3. Any troubleshooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use
by ualified technical personnel.
4. This manual should be considered a permanent
part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.
N O T E : Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.
C A U T I O N
Used to indicate the presence of a hazard that can
or will cause minor personal injur , propert
damage, or a potential unsafe practice if the
warning included with this s mbol is ignored.
C A U T I O N
Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injur or propert
damage if the warning included with
this s mbol is ignored.
D A N G E R
Used to indicate the presence of a
hazard that WILL cause severe
personal injur , death, or substantial
propert damage if the warning
included with this s mbol is ignored.
W A R N I N G
Used to indicate the presence of a
hazard that CAN cause personal injur ,
possible death, or major propert
damage if the warning included with
this s mbol is ignored.
SAFETY PROCEDURES
AND PRECAUTIONS
Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
e uipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.
N O T E
For equipment de ivered for use
in any ocation regu ated by the
fo owing directive:
DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.

Hot Food Drop-In Well Ope r ati on & Ca r e Man u al • 3
I N S T A L L A T I O N
The Alto-Shaam appliance
must be installed in a
location that will permit the
unit to function for its
intended purpose and
to allow for proper
cleaning, and maintenance.
1. The appliance must be installed on a stable and
level surface. A non-combustible, heat resistant
surface is highly recommended.
2. DO NOT install this appliance in any area where
it may be affected by any adverse conditions such
as steam, grease, dripping water, high
temperatures, etc.
3. The outer walls of the hot well can reach 200°F
(93°C) to 260°F (127°C). Verify countertop material
temperature rating with manufacturer before
installing to ensure counter can withstand heat.
LEVELING
The heated well should
be leveled before the electrical supply is
connected. Level the appliance from side-to-side
and front-to-back with the use of a spirit level. For
appliances installed on a mobile stand, it is
important that the floor surface be level due to the
probability of frequent repositioning.
NOTE
t is important to apply a food grade silicone
underneath the decor flange to seal flange to the
countertop.
®
R O U G H C U T C O U N T E R T O P O P E N I N G
MODEL 100-HW and 100-HW/6D ONE PAN: 22-3/8" x 14-1/4" (568mm x 362mm)
MODEL 200-HW and 200-HW/6D TWO PAN: 22-3/8" x 27-1/8" (568mm x 689mm)
MODEL 300-HW and 300-HW/6D THREE PAN: 22-3/8" x 40-1/8" (568mm x 1019mm)
MODEL 400-HW and 400-HW/6D FOUR PAN: 22-3/8" x 53-1/4" (568mm x 1353mm)
MODEL 500-HW and 500-HW/6D FIVE PAN: 22-3/8" x 66-1/4" (568mm x 1683mm)
D A N G E R
IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH
OR CAUSE PROPERTY DAMAGE.
READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.
C A U T I O N
TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.
O P T I O N S A N D A C C E S S O R I E S
PAN DIVIDER BAR
• FULL- IZE 16019
•HALF- IZE / THIRD- IZE 11318

Hot Food Drop-In Well Ope r ati on & Ca r e Man u al • 4
I N S T A L L A T I O N
1. An identification tag is permanently mounted
on the appliance.
2. This appliance is equipped with a three-prong
grounding plug. For your protection against
shock hazard this appliance should be plugged
directly into a properly grounded three-prong
receptacle. Do not cut or remove the grounding
prong from this plug. Plug the unit into a
properly grounded receptacle ONLY, positioning
the unit so that the plug is easily accessible in
case of an emergency. Arcing will occur when
connecting or disconnecting the unit unless all
controls are in the “OFF” position.
3. Proper receptacle or outlet configuration or
permanent wiring for this unit must be
installed by a licensed electrician in
accordance with applicable local
electrical codes.
4. For 230V units:
To prevent an electrical shock hazard between the
appliance and other appliances or metal parts in
close vicinity, an equalization-bonding stud is
provided. An equalization bonding lead must be
connected to this stud and the other appliances /
metal parts to provide sufficient protection
against potential difference. The terminal is
marked with the following symbol.
NOTE: The appliance must be connected to an
electrical circuit that is protected by an external
GFC outlet.
ELECTRICAL CONNECTION
D A N G E R
ENSURE POWER SOURCE
MATCHES VOLTAGE STAMPED
ON APPLIANCE NAMEPLATE.
D A N G E R
ELECTRICAL CONNECTIONS MUST
BE MADE BY A QUALIFIED SERVICE
TECHNICIAN IN ACCORDANCE WITH
APPLICABLE ELECTRICAL CODES.
D A N G E R
To avoid electrical shock, this
applia ce MUST be adequately
grou ded i accorda ce with local
electrical codes or, i the abse ce of
local codes, with the curre t editio
of the Natio al Electrical Code
ANSI/NFPA No. 70. I Ca ada, all
electrical co ectio s are to be
made i accordi g with CSA C22.1,
Ca adia Electrical Code Part 1 or
local codes.

ELECTRICAL • 100-HW & 100-HW/D6
VOLTAGE PHA E CYCLE/HZ AMP kW PLUG CONFIGURATION
120 (AGCY)1 60 4.8 0.58 NEMA 5-15P15A-125V PLUG
Hot Food Drop-In Well Ope r ati on & Ca r e Man u al • 5
I N S T A L L A T I O N
ELECTRICAL SPECIFICATIONS
ELECTRICAL • 200-HW & 200-HW/D6
VOLTAGE PHA E CYCLE/HZ AMP kW PLUG CONFIGURATION
120 (AGCY)1 60 10.6 1.27 NEMA 5-15P15A-125VPLUG
240 (AGCY)1 60 5.3 1.27
at 208 1 50/60 4.6 0.95 NEMA 6-15P15A-250V PLUG
at 240 1 50/60 5.3 1.27
230 (AGCY)1 50/60 5.1 1.17 CEE 7/7 220-230V PLUG
ELECTRICAL • 300-HW & 300-HW/D6
VOLTAGE PHA E CYCLE/HZ AMP kW PLUG CONFIGURATION
120 (AGCY)1 60 21.4 2.57 NEMA L5-30P30A-125V PLUG
240 (AGCY)1 60 10.7 2.57
at 208 1 50/60 9.2 1.93
at 240 1 50/60 10.7 2.57 NEMA 6-15P15A-250V PLUG
230 (AGCY)1 60 10.3 2.36 CEE 7/7 220-230V PLUG
ELECTRICAL • 400-HW & 400-HW/D6
VOLTAGE PHA E CYCLE/HZ AMP kW PLUG CONFIGURATION
120 (AGCY)1 60 19.7 2.36 NEMA L5-30P30A-125V PLUG
240 (AGCY)1 60 9.9 2.38
at 208 1 60 8.5 1.77
at 240 1 60 9.8 2.36 NEMA 6-15P15A-250V PLUG
230 (AGCY)1 50/60 9.5 2.19 CEE 7/7 220-230V PLUG
ELECTRICAL • 500-HW & 500-HW/D6
VOLTAGE PHA E CYCLE/HZ AMP kW PLUG CONFIGURATION
120 1 60 20.0 2.39 NEMA L5-30P30A-125V PLUG
240 (AGCY)1 60 10.0 2.39
at 208 1 60 8.6 1.80 NEMA 6-15P15A-250V PLUG
at 240 1 60 10.0 2.39
230 1 50/60 9.5 2.20 CEE 7/7 220-230V PLUG

Hot Food Drop-In Well Ope r ati on & Ca r e Man u al • 6
I N S T A L L A T I O N
100-HW, 200-HW & 300-HW REMOTE CONTROL HOUSING MOUNTING INSTRUCTIONS
1. Cut a 5-1/4" x 4-1/2" (133.4mm x 114.3mm) opening in the location where the control is to be positioned.
2. Thoroughly clean and dry the mounting surface around the control cut-out opening on which the decor face will be
applied.
NOTE: The control face will not properly adhere to an unclean surface.
3. Remove the protective film from the mounting tape on the inside flanges of the decor face and apply the decor face
to the mounting surface.
4. Position the remote control housing behind the decor face. Use the two (2) mounting screws through the thermostat
bezel of the decor face to fasten the decor face to the control housing.
. nsert the thermostat knob(s) onto the thermostat shaft(s).
PAN DIVIDER
BARS #16019
FLEXIBLE WATER-
TIGHT TETHER Apply a food grade silicone
along the outside edge of
the hot well support flange.
DECOR FACE
BEZEL
THERMOSTATKNOB
MOUNTING
SCREWS

Hot Food Drop-In Well Ope r ati on & Ca r e Man u al • 7
I N S T A L L A T I O N
400-HW & 00-HW REMOTE CONTROL HOUSING MOUNTING INSTRUCTIONS
1. Cut a 9" x 4-1/2" (228.6mm x 114.3mm) opening in the location where the control is to be positioned.
2. Thoroughly clean and dry the mounting surface around the control cut-out opening on which the decor face will be
applied.
NOTE: The control face will not properly adhere to an unclean surface.
3. Remove the protective film from the mounting tape on the inside flanges of the decor face and apply the decor face
to the mounting surface.
4. Position the remote control housing behind the decor face. Use the two (2) mounting screws through the thermostat
bezel of the decor face to fasten the decor face to the control housing.
. nsert the thermostat knob(s) onto the thermostat shaft(s).
PAN DIVIDER
BARS #16019
FLEXIBLE WATER-
TIGHT TETHER
MOUNTING
SCREWS
THERMOSTATKNOB
BEZEL
DECOR FACE
Apply a food grade silicone
along the outside edge of
the hot well support flange.

Hot Food Drop-In Well Ope r ati on & Ca r e Man u al • 8
I N S T A L L A T I O N
HW DEPTH HW/D6 DEPTH
7-1/2" (190mm)
6-3/16" (157mm)
9-1/2" (241mm)
8-3/16" (208mm)
7" (175mm)
5" (125mm)
5-3/8" (136mm)
12-1/16" (306mm)
to electrical cord
3-1/8" (79mm)
to electrical cord
24-3/16" (614mm)
16-3/16" (409mm)
22" (558mm)
One (1) flexible
water-tight tether
36" (914mm)
Electrical Cord
60" (1524mm)
1 0 0 - H W
HW DEPTH HW/D6 DEPTH
7-1/2" (190mm)
6-3/16" (157mm)
5-3/8" (136mm)
7" (175mm)
5" (125mm)
9-1/2" (241mm)
8-3/16" (208mm)
22" (558mm)
24-3/16" (614mm)
14-1/2" (367mm)
to electrical cord
3-1/16" (78mm)
to electrical cord
28-15/16" (734mm)
One (1) flexible
water-tight tether
36" (914mm)
Electrical Cord
60" (1524mm)
DIMENSIONS • CAPACITY
2 0 0 - H W
*W LL ALSO ACCEPT 4" (100mm) DEEP PANS;D6 UN TS W LL ACCEPT 6" (153mm) DEEP PANS
PRODUCT\PAN CAPACITY
12 lb (5.4 kg) MAX MUM (BASED ON 4" DEEP PANS)
MAX.VOLUME: 7.5 qt. (9.5 L)
FULL-S ZE PANS*: One (1) 12" x 20" x 2-1/2"
GN 1/1 (325mm x 530mm x 65mm)
HALF-S ZE PANS*: Two (2) 12" x 10" x 2-1/2"
GN 1/2 (325mm x 265mm x 65mm)
TH RD-S ZE PANS*: Three (3) 12" x 6" x 2-1/2"
GN 1/3 (325mm x 176mm x 65mm)
PRODUCT\PAN CAPACITY
24 lb (10.8 kg) MAX MUM (BASED ON 4" DEEP PANS)
MAX.VOLUME: 15 qt (19 L)
FULL-S ZE PANS*: Two (2) 12" x 20" x 2-1/2"
GN 1/1 (325mm x 530mm x 65mm)
HALF-S ZE PANS*: Four (4) 12" x 10" x 2-1/2"
GN 1/2 (325mm x 265mm x 65mm)
TH RD-S ZE PANS*: Six (6) 12" x 6" x 2-1/2"
GN 1/3 (325mm x 176mm x 65mm)
*W LL ALSO ACCEPT 4" (100mm) DEEP PANS; D6 UN TS W LL ACCEPT 6" (153mm) DEEP PANS

Hot Food Drop-In Well Ope r ati on & Ca r e Man u al • 9
I N S T A L L A T I O N
24-3/16" (614mm)
HW DEPTH
3-1/8" (78mm)
to electrical cord
20-15/16" (533mm)
to electrical cord
HW/D6 DEPTH
42" (1066mm)
7-1/2" (190mm)
6-3/16" (157mm)
5-3/8" (136mm)
7" (175mm)
5" (125mm)
9-1/2" (241mm)
8-3/16" (208mm)
22" (558mm)
One (1) flexible
water-tight tether
36" (914mm)
Electrical Cord
60" (1524mm)
HW DEPTH HW/D6 DEPTH
7-1/2" (190mm)
6-3/16" (157mm)
5-3/8" (136mm)
55-1/16" (1398mm)
5" (125mm)
9-1/2" (241mm)
8-3/16" (208mm)
24-3/16" (614mm)
3-1/8" (78mm)
to electrical cord
10-5/8" (267mm)
22" (558mm)
27-5/8" (699mm)
to electrical cord
One (1) flexible
water-tight tether
36" (914mm)
Electrical Cord
60" (1524mm)
DIMENSIONS • CAPACITY
3 0 0 - H W
4 0 0 - H W
PRODUCT\PAN CAPACITY
36 lb (16 kg) MAX MUM (BASED ON 4" DEEP PANS)
MAX.VOLUME: 22.5 qt (28.5 L)
FULL-S ZE PANS*: Three (3) 12" x 20" x 2-1/2"
GN 1/1 (325mm x 530mm x 65mm)
HALF-S ZE PANS*: Six (6) 12" x 10" x 2-1/2"
GN 1/2 (325mm x 265mm x 65mm)
TH RD-S ZE PANS*: Nine (9) 12" x 6" x 2-1/2"
GN 1/3 (325mm x 176mm x 65mm)
*W LL ALSO ACCEPT 4" (100mm) DEEP PANS;D6 UN TS W LL ACCEPT 6" (153mm) DEEP PANS
PRODUCT\PAN CAPACITY
48 lb (22 kg) MAX MUM
MAX.VOLUME: 30 qt (38 L)
FULL-S ZE PANS*: Four (4) 12" x 20" x 2-1/2"
GN 1/1 (325mm x 530mm x 65mm)
HALF-S ZE PANS*: Eight (8) 12" x 10" x 2-1/2"
GN 1/2 (325mm x 265mm x 65mm)
TH RD-S ZE PANS*: Twelve (12) 12" x 6" x 2-1/2"
GN 1/3 (325mm x 176mm x 65mm)
*W LL ALSO ACCEPT 4" (100mm) DEEP PANS; D6 UN TS W LL ACCEPT 6" (153mm) DEEP PANS