Amit IDG550-0T00001 User manual


M2MCellularGateway
IDG550‐0T00001
IDG550‐0600001

UserManual

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Chapter 1 Introduction.............................................................................................................................................................. 7
1.1 Introduction ..................................................................................................................................................................7
1.2Contents List..................................................................................................................................................................8
1.2.1 Package Contents............................................................................................................................................8
1.3 Hardware Configuration...........................................................................................................................................9
1.4LED Indication............................................................................................................................................................ 10
1.5 Installation & Maintenance Notice................................................................................................................... 11
1.5.1 SYSTEM REQUIREMENTS......................................................................................................................... 11
1.5.2 WARNING....................................................................................................................................................... 11
1.5.3 HOT SURFACE CAUTION.......................................................................................................................... 12
1.6Hardware Installation.............................................................................................................................................. 13
1.6.1 Mount the Unit ............................................................................................................................................ 13
1.6.2 Insert the SIM Card .................................................................................................................................... 13
1.6.3 Connecting Power....................................................................................................................................... 14
1.6.4 Connecting to the Network or a Host ................................................................................................ 14
1.6.5 Setup by Configuring WEB UI................................................................................................................ 15
Chapter 2 Basic Network........................................................................................................................................................16
2.1WAN & Uplink ........................................................................................................................................................... 16
2.1.1 Physical Interface ........................................................................................................................................ 17
2.1.2 Internet Setup............................................................................................................................................... 22
2.2 LAN & VLAN.............................................................................................................................................................. 40
2.2.1 Ethernet LAN.................................................................................................................................................. 40
2.2.2 VLAN ................................................................................................................................................................ 42
2.2.3 DHCP Server.................................................................................................................................................. 53
2.3 WiFi (not supported) .............................................................................................................................................. 60
2.4 IPv6 ................................................................................................................................................................................ 61
2.4.1 IPv6 Configuration...................................................................................................................................... 61
2.5Port Forwarding....................................................................................................................................................... 72

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2.5.1 Configuration................................................................................................................................................ 73
2.5.2 Virtual Server & Virtual Computer....................................................................................................... 74
2.5.3 DMZ & Pass Through ................................................................................................................................ 80
2.6 Routing......................................................................................................................................................................... 83
2.6.1 Static Routing ............................................................................................................................................... 84
2.6.2 Dynamic Routing......................................................................................................................................... 87
2.6.3 Routing Information .................................................................................................................................. 95
2.7DNS & DDNS............................................................................................................................................................ 96
2.7.1 DNS & DDNS Configuration .................................................................................................................. 96
Chapter 3 Object Definition ...............................................................................................................................................102
3.1 Scheduling................................................................................................................................................................102
3.1.1 Scheduling Configuration......................................................................................................................102
3.2 User (not supported)............................................................................................................................................104
3.3 Grouping ...................................................................................................................................................................105
3.3.1 Host Grouping............................................................................................................................................105
3.4 External Server ........................................................................................................................................................107
3.5Certificate ..................................................................................................................................................................110
3.5.1 Configuration..............................................................................................................................................110
3.5.2 My Certificate .............................................................................................................................................113
3.5.3 Trusted Certificate.....................................................................................................................................120
3.5.4 Issue Certificate..........................................................................................................................................126
Chapter 4 Field Communication (not supported).....................................................................................................129
Chapter 5 Security..................................................................................................................................................................130
5.1VPN ..............................................................................................................................................................................130
5.1.1 IPSec...............................................................................................................................................................131
5.1.2 OpenVPN......................................................................................................................................................146
5.1.3 L2TP ................................................................................................................................................................159
5.1.4 PPTP................................................................................................................................................................167

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5.1.5 GRE..................................................................................................................................................................174
5.2 Firewall .......................................................................................................................................................................178
5.2.1 Packet Filter .................................................................................................................................................178
5.2.2 URL Blocking (not supported) .............................................................................................................183
5.2.3 MAC Control ...............................................................................................................................................184
5.2.4 Content Filter (not supported).............................................................................................................187
5.2.5 Application Filter (not supported)......................................................................................................188
5.2.6 IPS....................................................................................................................................................................189
5.2.7 Options..........................................................................................................................................................193
Chapter 6 Administration.................................................................................................................................................... 197
6.1 Configure & Manage............................................................................................................................................197
6.1.1 Command Script........................................................................................................................................198
6.1.2 TR-069 ...........................................................................................................................................................201
6.1.3 SNMP .............................................................................................................................................................205
6.1.4 Telnet with CLI ............................................................................................................................................215
6.2 System Operation ..................................................................................................................................................219
6.2.1 Password & MMI.......................................................................................................................................219
6.2.2 System Information..................................................................................................................................221
6.2.3 System Time................................................................................................................................................222
6.2.4 System Log ..................................................................................................................................................225
6.2.5 Backup & Restore .....................................................................................................................................229
6.2.6 Reboot & Reset ........................................................................................................................................230
6.3 FTP ...............................................................................................................................................................................231
6.3.1 Server Configuration ...............................................................................................................................232
6.3.2 User Account...............................................................................................................................................234
6.4 Diagnostic.................................................................................................................................................................235
6.4.1 Diagnostic Tools ........................................................................................................................................235

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6.4.2 Packet Analyzer..........................................................................................................................................236
Chapter 7 Service ...................................................................................................................................................................239
7.1Cellular Toolkit .........................................................................................................................................................239
7.1.1 Data Usage ..................................................................................................................................................240
7.1.2 SMS.................................................................................................................................................................243
7.1.3 SIM PIN .........................................................................................................................................................246
7.1.4 USSD ..............................................................................................................................................................250
7.1.5 Network Scan .............................................................................................................................................254
7.2 Event Handling........................................................................................................................................................256
7.2.1 Configuration..............................................................................................................................................257
7.2.2 Managing Events.......................................................................................................................................260
7.2.3 Notifying Events ........................................................................................................................................262
7.3 Location Tracking ....................................................................................................................................................264
7.3.1 GNSS ..............................................................................................................................................................265
Chapter 8 Status......................................................................................................................................................................271
8.1 Dashboard ................................................................................................................................................................271
8.1.1 Device Dashboard.....................................................................................................................................271
8.2 Basic Network..........................................................................................................................................................273
8.2.1 WAN & Uplink Status ..............................................................................................................................273
8.2.2 LAN & VLAN Status .................................................................................................................................277
8.2.3 WiFi Status (not supported)..................................................................................................................278
8.2.4 DDNS Status................................................................................................................................................279
8.3 Security ......................................................................................................................................................................280
8.3.1 VPN Status ...................................................................................................................................................280
8.3.2 Firewall Status.............................................................................................................................................284
8.4 Administration ........................................................................................................................................................288
8.4.1 Configure & Manage Status.................................................................................................................288
8.4.2 Log Storage Status ...................................................................................................................................290

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8.4.3 GNSS Status.................................................................................................................................................291
8.5 Statistics & Report.................................................................................................................................................292
8.5.1 Connection Session..................................................................................................................................292
8.5.2 Network Traffic (not supported) .........................................................................................................293
8.5.3 Device Administration.............................................................................................................................294
8.5.4 Cellular Usage.............................................................................................................................................295
Appendix A GPL WRITTEN OFFER ...................................................................................................................................296


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Chapter1Introduction
1.1Introduction
Congratulationsonyourpurchaseofthisoutstandingproduct:M2MCellularGateway.ForM2M(Machine‐to‐
Machine)applications,AMITM2MCellularGatewayisabsolutelytherightchoice.Withbuilt‐inworld‐class4G
LTEmodule(*1),youjustneedtoinsertSIMcardfromlocalmobilecarriertogettoInternet.Theredundant
SIMdesignprovidesamorereliableWANconnectionforcriticalapplications.ByVPNtunnelingtechnology,
remotesiteseasilybecomeapartofIntranet,andalldataaretransmittedinasecure(256‐bitAESencryption)
link

MainFeatures:
Compactdesign:Built‐inLTEandconfigurableEthernetWAN/LANcanprovideEthernetmachineeasy
connectiontointernet/intranetbyLTEorhighreliablefail‐overwired/LTEconnection.
HighSpeed:Built‐inGigaLANandCat.4orCat6LTEcanprovidehighbandwidthapplication
requirement.
DualSIM:EmbeddedLTEwithconfigurabledual‐SIMachievelocationfreemulti‐ISPfail‐over
requirement.
VersatileCellular:Preferredserviceselectioncansimplifyuplinksetting;toolkitfunctionofdatausage
cancontrolbudget;configurableSMScommandisusefulandefficientforremoteadministration.
CompleteNetwork:Built‐inNAT/PortForward/Routing/IPv6arecompatibletoexistingIPnetwork.
HighlySecurity:VariousVPNprotocol&scenariocansetupsecureintranet;built‐inFirewall&IPS
preventmaliciousattacks;ACL&AuthenticationbyMAC/Userenhancessecureaccess.
FlexibleAdministration:WebUIisusedforbasicsetting;programmableCLIandCommandScriptis
usedforadvancedconfiguration;systemcanbemanagedbyNMSbasedonSNMPorTR‐069.
SmartEventHanding:Mechanismtomanageactionforpre‐definedeventsbyadministrator.Events
canbetriggeredornotifiedbasedonSystem/Interfacestatuschange,SMS,SNMPtrap,ore‐mail.
ExpandableDesign:ReservedUSBtogetherwithSDKcanexpanddesigneasilyforspecialapplication
demand.
Beforeyouinstallandusethisproduct,pleasereadthismanualindetailforfullyexploitingthefunctionsof
thisproduct.

1 IDG550-0T00001 is equipped with a Cat. 3/4 LTE module, IDG550-0600001 is equipped with a Cat.6 LTE-A module.

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1.2ContentsList

1.2.1PackageContents
#StandardPackage

ItemsDescriptionContentsQuantity
1
IDG550‐0T00001,or
IDG550‐0600001
M2MCellularGateway

1pcs
2CellularAntenna2pcs
3
PowerAdapter
(DC5V/2A)
(*2)

1pcs
4RJ45Cable

1pcs
5MaleDCJacktoScrewTerminal
BlockAdaptor1pcs
6RubberFeet4pcs
7CD
(Manual)1pcs

2 The maximum power consumption of IDG550-0x00001 is 7.0W.

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1.3HardwareConfiguration
LeftView



RightView 




※ResetButton
TheRESETbuttonprovidesuserwithaquickandeasywaytoresortthedefaultsetting.PresstheRESETbutton
continuouslyfor6seconds,andthenreleaseit.Thedevicewillrestoretofactorydefaultsettings.

※GPSAntenna
TheGNSSfunctionisnotavailableforsomespecificSKU.EvenfortheSKUwithGNSSenabled,theGPS
Antennaisanoptionalaccessory,andnotincludedinthestandardpackage.Ifyouintendtousetheprovided
GNSSfunction,pleasepurchaseadditionalpassive‐typeGPSantennaandinstallittothecorrespondingSMA
connectorinadvance.

3G/4G
Antenna
PWR
GPS Antenna
3G/4G
Antenna
SIM-A SIM-B
Serial
Reset Button
WAN Micro
USB
MicroSD

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1.4LEDIndication
IndicationLED
ColorDescription
WANUplink
Status
Red,
Green,or
Blue
WhentheLEDcoloris:
Blue:CellularModuleisconnectedinLTEMode
Red:CellularModuleisconnectedinHSPA/3G/GSMMode
Green:EthernetWANUplinkisconnectedtouplinknetwork
BehaviorofBlueLED(4GLTEconnection):
Dark:SIMdoesn’tdetect
Flash(Fast):WeakSignal,RSRP<‐104dbm
Flash(Slow,per1.5~2second):MiddleSignal,RSRP=‐104~‐93dbm
SteadyOn:StrongSignal,RSRP=<‐92dbm
BehaviorofRedLED(3G/2Gconnection):
Dark:SIMdoesn’tdetect
Flash(Fast):WeakSignal,RSCP<‐102dbm
Flash(Slow,per1.5~2second):MiddleSignal,RSCP=‐102~‐91dbm
SteadyOn:StrongSignal,RSCP=<‐90dbm
BehaviorofGreenLED(EthernetWANconnection):
Dark:NotuseEthernetWANuplinkordoesn’tconnectInternetviaEthernet
GreenOn:Ethernetconnectionisestablished.
GreeninFlash:datapackettransferredviaEthernet.
System
Status
Red,or
Blue
Blueinflash(persecond): Deviceworksnormally.
Redinveryfastflash:DeviceisinRecoveryModeorabnormal.

Note:Ifyouencounteredtheabnormalsituation,evenpowerOFF/ONthedevice,theremightbe
somethingwrongduringthedevicebootupsessionanditwasdamaged.YouneedtocallforRMA
servicetorecoverit.
RJ45(LED:Green)
Off:Hostdisconnected.
GreenOn:Ethernetconnectionestablished.
GreeninFlash:DatapackettransferredviaEthernet.


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1.5Installation&MaintenanceNotice
1.5.1SYSTEMREQUIREMENTS
Network Requirements
AnGigabitEthernetRJ45cableorDSLmodem
3G/4Gcellularservicesubscription
10/100/1000EthernetadapteronPC
Web-based Configuration Utility
Requirements
Computerwiththefollowing:
Windows®,Macintosh,orLinux‐basedoperating
system
AninstalledEthernetadapter
BrowserRequirements:
InternetExplorer6.0orhigher
Chrome2.0orhigher
Firefox3.0orhigher
Safari3.0orhigher
1.5.2WARNING

Only use the power adapter that comes with the
package. Using a different voltage rating power
adaptor is dangerous and may damage the product.
Do not open or repair the case yourself. If the
product is too hot, turn off the power immediately
and have it repaired at a qualified service center.
 Place the product on a stable surface and avoid
using
this product and all accessories outdoors.
Attention

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1.5.3HOTSURFACECAUTION

CAUTION:Thesurfacetemperatureforthemetallicenclosurecanbeveryhigh!
Especiallyafteroperatingforalongtime,installedataclosecabinet
withoutairconditioningsupport,orinahighambienttemperature
space.
DONOTtouchthehotsurfacewithyourfingerswhileservicing!!


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1.6HardwareInstallation
Thischapterdescribeshowtoinstallandconfigurethehardware
1.6.1MounttheUnit
TheIDG550seriesproductscanbeplacedonadesktop,ormountedonthewall.
1.6.2InserttheSIMCard
WARNING:BEFOREINSERTINGORCHANGINGTHESIMCARD,PLEASEMAKESURETHE
GATEWAYISPOWEREDOFF.
TheSIMcardslotsarelocatedattherightsideofIDG550 serieshousinginordertoprotecttheSIMcard.You
needtounscrewandremovetheouterSIMcardcoverbeforeinstallingorremovingtheSIMcard.Please
followtheinstructionstoinsertorejectaSIMcard.AfterSIMcardiswellplaced,screwbacktheouterSIM
cardcover.







  


Step1:
Loosenthescrewsas
belowandremovethe
SIMcover.
Step2:
PushtheSIMcard
intotheslotA(SIM‐
A)orslotB(SIM‐B).
Step3:
PushtheinsertedSIMcard
againtoejectitfromthe
SIMslot.

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1.6.3ConnectingPower
ThereareaDC5V/2Apoweradapter3anda2‐pinterminalblocktoDCPlugconverterinthepackageforyouto
easilyconnectDCpowertothisgateway.

 

WARNNING:Thiscommercial‐gradepoweradapterismainlyforeaseofpoweringup
thepurchaseddevicewhileinitialconfiguration.It’snotforoperatingatwide
temperaturerangeenvironment.PLEASEPREPAREORPURCHASEOTHERINDUSTRIAL‐
GRADEPOWERSUPPLYFORPOWERINGUPTHEDEVICE.


1.6.4ConnectingtotheNetworkoraHost
TheIDG550seriesproductsprovidetwoRJ45porttoconnect10/100/1000MbpsEthernet.Itcanautodetect
thetransmissionspeedonthenetworkandconfigureitselfautomatically.ConnectoneEthernetcabletothe
RJ45port(LAN)ofthedeviceandpluganotherendoftheEthernetcableintoyourcomputer’snetworkport.
Inthisway,youcanusetheRJ45EthernetcabletoconnectthedevicetothehostPC’sEthernetportfor
configuringthedevice.

3 The maximum power consumption of IDG550-0x00001 is 7.0W.

M2MCellularGateway
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15
1.6.5SetupbyConfiguringWEBUI

YoucanbrowsewebUItoconfigurethedevice.
TypeintheIPAddress(http://192.168.123.254)4

Whenyouseetheloginpage,enterthepassword‘admin’5andthenclick‘Login’button.




4ThedefaultLANIPaddressofthisgatewayis192.168.123.254.Ifyouchangeit,youneedtologinbyusing
thenewIPaddress.
5It’sstronglyrecommendingyoutochangethisloginpasswordfromdefaultvalue.

M2MCellularGateway
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Chapter2BasicNetwork
2.1WAN&Uplink



ThegatewayprovidesmultipleWANinterfacestoletallclienthostsinIntranetofthegatewayaccessthe
InternetviadifferentISPs.ButISPsintheworldapplyvariousconnectionprotocolstoletgatewaysoruser's
devicesdialinISPsandthenlinktotheInternetviadifferentkindsoftransmitmedia.
So,theWANConnectionletsyouspecifytheWANPhysicalInterface,WANInternetSetupandWANLoad
BalanceforIntranettoaccessInternet.ForeachWANinterface,youmustspecifyitsphysicalinterfacefirst
andthenitsInternetsetuptoconnecttoISP.



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2.1.1PhysicalInterface



M2MgatewaysareusuallyequippedwithvariousWANinterfacesstosupportdifferentWANconnection
scenarioforrequirement.YoucanconfiguretheWANinterfaceonebyonetogetproperinternetconnection
setup.RefertotheproductspecificationfortheavailableWANinterfacesintheproductyoupurchased.
ThefirststeptoconfigureoneWANinterfaceistospecifywhichkindofconnectionmediatobeusedforthe
WANconnection,asshownin"PhysicalInterface"page.
In"PhysicalInterface"page,therearetwoconfigurationwindows,"PhysicalInterfaceList"and"Interface
Configuration"."PhysicalInterfaceList"windowshowsalltheavailablephysicalinterfaces.Afterclickingon
the"Edit"buttonfortheinterfacein"PhysicalInterfaceList"windowthe"InterfaceConfiguration"window
willappeartoletyouconfigureaWANinterface.
PhysicalInterface:
‧ EthernetWAN:ThegatewayhasoneormoreRJ45WANportsthatcanbeconfiguredtobeWAN
connections.YoucandirectlyconnecttoexternalDSLmodemorsetupbehindafirewalldevice.
‧ 3G/4GWAN:Thegatewayhasonebuilt‐in3G/4GcellularasWANconnection.ForeachcellularWAN,
thereare1or2SIMcardstobeinsertedforspecialfailoverfunction.


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
OperationMode:
Therearethreeoptionitems“Alwayson”,“Failover”,and“Disable”fortheoperationmodesetting.

Alwayson:SetthisWANinterfacetobeactiveallthetime.WhentwoormoreWANareestablishedat
"Alwayson"mode,outgoingdatawillthroughtheseWANconnectionsbaseonloadbalancepolicies.

Failover:
Afailoverinterfaceisabackupconnectiontothe
primary.ThatmeansonlywhenitsprimaryWAN
connectionisbroken,thebackupconnectionwillbe
starteduptosubstitutetheprimaryconnection.
Asshowninthediagram,WAN‐2isbackupWANfor
WAN‐1.WAN‐1servesastheprimaryconnectionwith
operationmode"Alwayson".WAN‐2won’tbe
activateduntilWAN‐1disconnected.WhenWAN‐1
connectionisrecoveredbackwithaconnection,itwill
takeoverdatatrafficagain.Atthattime,WAN‐2
connectionwillbeterminated.







SeamlessFailover:
Inaddition,thereisa"Seamless"optionforFailover
operationmode.Whenseamlessoptionisactivated
bycheckingonthe"Seamless"boxinconfiguration
window,boththeprimaryconnectionandthe
failoverconnectionarestartedupaftersystem
rebooting.Butonlytheprimaryconnectionexecutes
Please MUST POWER OFF the gateway before you
insert or remove SIM card.
The SIM card can be damaged if you insert or
remove SIM card while the gateway is in operation.

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thedatatransfer,whilethefailoveronejustkeepsaliveofconnectionline.Assoonastheprimaryconnection
isbroken,thesystemwillswitch,meaningfailover,theroutingpathtothefailoverconnectiontosavethedial
uptimeoffailoverconnectionsinceithasbeenalive.
Whenthe“Seamless”enablecheckboxisactivated,itcanallowtheFailoverinterfacetobeconnected
continuouslyfromsystembootingup.FailoverWANinterfacejustkeepsconnectingwithoutdatatraffic.
Thepurposeistoshortentheswitchtimeduringfailoverprocess.So,whenprimaryconnectionis
disconnected,failoverinterfacewilltakeoverthedatatransfermissioninstantlybyonlychangingrouting
pathtothefailoverinterface.Thedialing‐uptimeoffailoverconnectionissavedsinceithasbeen
connectedbeforehand.

VLANTagging
Sometimes,yourISPrequiredaVLANtagtobeinsertedintotheWANpacketsfromGatewayforspecific
services.PleaseenableVLANtaggingandspecifytagintheWANphysicalinterface.Pleasebenotedthatonly
EthernetandADSLphysicalinterfacessupportthefeature.Forthedevicewith3G/4GWANonly,itisdisabled.



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PhysicalInterfaceSetting
GotoBasicNetwork>WAN>PhysicalInterfacetab.

ThePhysicalInterfaceallowsusertosetupthephysicalWANinterfaceandtoadjustWAN’sbehavior.
Note:NumbersofavailableWANInterfacescanbedifferentforthepurchasedgateway.



WhenEditbuttonisapplied,anInterfaceConfigurationscreenwillappear.WAN‐1interfaceisusedinthis
example.

InterfaceConfiguration:



InterfaceConfiguration
ItemValuesettingDescription
PhysicalInterface
1.AMustfillsetting
2.WAN‐1istheprimary
interfaceandisfactory
settoAlwayson.
Selectoneexpectedinterfacefromtheavailableinterfacedropdownlist.
Dependingonthegatewaymodel,DisableandFailoveroptionswillbe
availableonlytomultipleWANgateways.WAN‐2~WAN‐4interfacesare
onlyavailabletomultipleWANgateway.
OperationModeAMustfillsetting
Definetheoperationmodeoftheinterface.
SelectAlwaysontomakethisWANalwaysactive.
SelectDisabletodisablethisWANinterface.
SelectFailovertomakethisWANaFailoverWANwhentheprimaryorthe