AQUAPHOR RO-102S User manual

AQUAPHOR RO-101S, RO-102S
(in further RO)
REVERSE OSMOSIS SYSTEM
OWNER’S MANUAL

2
AQUAPHOR
RO-101S, RO-102S
Warning
Please read this manual carefully before you proceed with the installation.
Your failure to follow any of the attached instructions or operating parameters
may lead to the product’s failure and possible property damage.
Save the manual for future reference.
Contents
Introduction ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ...3
1. Operational parameters. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ...3
2. Safety instructions . ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ...4
3. Product assembly: . ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 5
4. RO design and operation principles .. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ...6
5. RO installation ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ...8
6. Clean water faucet installation .. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... . 11
7. Drain saddle installation. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .12
8. Slotted plug installation.. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .13
9. Starting RO ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .15
10. Replacing cartridges ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .15
11. Recommended lter replacement ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .17
12. Recommended lter maintenance... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .17
13. Warranty . ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .18
14. Troubleshooting .. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .19

AQUAPHOR RO-101S, RO-102S 3
Thank you for your purchase of this Aquaphor RO. With proper installation and maintenance, this system will
provide you with premium quality drinking water. The technology used in the Aquaphor RO enriches the ltered
water with minerals in controlled quantities.
This water is highly benecial for the body as it helps to normalize the physiological processes.**
If you have any questions or concerns, please contact our customer service department at [phone]
or email [e-mail], [e-mail]. We are always happy to answer any questions you
may have regarding our product.
Introduction
Aquaphor RO operates by removing contaminants from water at the molecular level. By using your household
water pressure to squeeze the water against a special membrane, the water molecules are separated from any
impurities that exist.
Rejected dissolved solids are automatically rinsed away through the drain leaving you with only high-quality,
delicious water for your use.
1. Operational parameters
Operating temperatures: Maximum 38 ºC (100.4 ºF) Minimum 5 ºC (41 ºF)
Operating pressure: Maximum 0.63 MPa
(6.3 bar / 91.4 psi)
Minimum 0.19 MPa
(1.9 bar / 27.6 psi)
The operating pressure in your home should be tested over a 24 hour
period to attain the maximum pressure. If it is above 0.63 MPa (6.3 bar
/ 91.4 psi), then a pressure regulator is necessary, and will be required.
Dimensions (length х height х width): 371 х 420 х 190 mm
Maximum ow rate membrane cartridge
(water temperature +25 °С (77 °F)
with a constant pressure of 0.4 MPa
(4 bar / 58.02 psi)
For Aquaphor RO-101S – 50 GPD
For Aquaphor RO-102S – 100 GPD
Cleaned water to drained water ratio
(water temp. no less than +20 °С / 68 °F) 1:4-1:6
Mass no more than 6.2 kg / 13.66 lbs
pH parameters: Maximum 10 Minimum 4
Iron: Maximum 0.3 ppm
TDS (Total Dissolved Solids): Maximum 2000 ppm
Turbidity: Maximum 1 NTU
Hardness: Recommended water hardness should not exceed 350 ppm as CaCO3
(20.5 grains per gallon). The system will operate with hardness over
350 ppm (20.5 gpg), but the membrane cartridge life may be shortened.
The addition of a water softener may lengthen the membrane cartridge
life.
* This statement has not been evaluated by the United States Food and Drug Administration.

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AQUAPHOR
RO-101S, RO-102S
1. Operational parameters, Cont.
Table 1. The dependence of minimum necessary operating pressure of the water purifier from
mineralization.
Mineralization Minimum pressure
mg/L, ppm gpg MPa bar psi
100.1 5.8 0.2 2 29.01
200.2 11.7 0.25 2.5 36.26
300.3 17.5 0.3 3 43.51
400.4 23.4 0.4 4 58.02
500.5 29.2 0.6 6 87.02
ATTENTION
The efciency of RO depends on the incoming tap water mineralization and tap water pressure
(please see Table 1). The recommended operation of RO requires tap water pressure of at least
0.2 MPa (2 bar / 29.01 psi).
When tap water pressure is less than illustrated in the Table 1, it is highly recommended to
install a booster pump in order to obtain drainage ratio.
2. Safety instructions
Warning: RO must be applied to potable water only.
It is highly recommended that a water treatment specialist be hired to install and maintain this appliance.
When installing the appliance into a local water supply, it is recommended that you conduct a full water
analysis. If the water analysis does not correspond with the requirements, the life of the ltration and membrane
cartridges may be signicantly reduced. In this case, it is recommended to use auxiliary water treatment sys-
tems (e.g. mechanical lter, de-ironing lter with, or alongside a water softener). Only use microbiological safe
water with your Reverse Osmosis system appliance.
Caution: Do not use water that is microbiologically unsafe or water of unknown quality without
adequate disinfection before or after using the appliance.
Caution: Reverse Osmosis water should not be run through copper tubing as the purity of the
water will leach copper and cause an objectionable taste in the water. Additionally, it will form
pinholes in the tubing. Be sure to follow any state or local regulations.
Caution: The Reverse Osmosis system is designed to be connected to cold water only. Never
run warm or hot water through your appliance.

AQUAPHOR RO-101S, RO-102S 5
3. Product assembly:
№ Component Quantity
1. RO Housing assembly (1) ..........................................................1 pc
2. Cartridges:
2.1. Preliminary water treatment block:
Replacement lter cartridge K5 (3)................................................1 pc
Replacement lter cartridge K2 (2)................................................1 pc
2.2. Reverse Osmosis membrane block:
Replacement membrane cartridge Aquaphor RO-50S (for Aquaphor RO-101S only) (4) ......1 pc
Replacement membrane cartridge Aquaphor RO-100S (for Aquaphor RO-102S only) (4) .....1 pc
2.3. Water conditioning block:
Replacement lter cartridge K7М (5) ..............................................1 pc
3. JG connecting tubes (6):
Red JG tube 3/8” (d 9,5 mm) ....................................................1 pc
Black JG tube 1/4” (d 6,35 mm) (drain) ............................................1 pc
Blue JG tube 1/4” (d 6,35 mm) with pressed metal bushing ............................1 pc
4. Drain saddle (7)..................................................................1 set
5. Connection node (8) ..............................................................1 set
6. Clean water faucet (9) .............................................................1 set
7. Service cap (under top lid) for:
Replacement lter cartridges K5, K2, K7М (K7) (10a) .................................3 pc
Membrane cartridge (10b) ......................................................1 pc
8. Slotted plug (under top lid) (11) ......................................................3 pc
9. Plastic key for JG tube (under top lid) (12) .............................................1 pc
10. Operation Manual ................................................................1 pc
Figure 1. Product assembly

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AQUAPHOR
RO-101S, RO-102S
3. Product assembly, Cont.
During transportation, the component parts are located under the top lid. To
open the lid, please turn the three plastic latch screws on the cover 90 degrees
counterclockwise (gure 2).
4. RO design and operation principles
6
Figure 3. RO main components
1 – RO housing assembly;
2, 3 – Preliminary water treatment block;
4 – Reverse Osmosis membrane block;
5 – Water conditioning block;
6 – Storage tank
RO housing (1) consists of an upper plate, with four collectors xed onto it, to place the replacement
cartridges and the RO-hydro automatic unit RO. The upper lid comes with a decorative cover, xed in
place with three plastic latches. An integral part of the RO housing is the treated water storage tank (6).
Treated water goes into the storage tank upon exiting the membrane cartridge. This storage tank ensures
availability of the required amount of ltered water always.
Figure 2. How to
open the top lid

AQUAPHOR RO-101S, RO-102S 7
4. RO design and operation principles, Cont.
Preliminary water treatment block (2, 3) includes replacement lter cartridge K5 (3) and K2
(2). The preliminary water treatment block removes any impurities that can damage membrane cartridge,
such as ferric hydroxide and active chlorine.
Reverse Osmosis membrane block (4) includes the replacement membrane cartridge
Aquaphor RO-50S (for RO-101S) or RO-100S (for RO-102S) and puries water by removing organic
compounds, non-organic compounds, and salts while softening water.
Water conditioning block (5) includes the mineralizing cartridge K7M. The water conditioning
block eliminates unwanted odors and avors from water while mineralizing the water.
Attention!
The mineralizing cartridge K7M can be replaced with the K7 cartridge.
How RO works
The water coming from the cold water
mains enters RO and passes through the pre-
liminary water treatment block. From there,
water enters the Reverse Osmosis membrane
block via the automatic check valve. The unit
housing the membrane cartridge has two out-
lets: the treated water outlet and the drain
water outlet. On its way to the drain, the wa-
ter will also pass through a ow restrictor.
The ow restrictor ushes the drain water that
goes down the drain.
The treated water enters the storage tank
that has a built-in membrane. This separates
the tank into two chambers: storage and
technical. The storage chamber contains the
fully puried drinking water, while the techni-
cal chamber contains water from the mains.
As clear water collects, water from the mains
is forced from the technical chamber into the drain, also preventing the accumulation of clear water. When the
storage tank is full, the automatic check valve cuts off the water intake into RO.
When the clean water faucet is opened, water from the mains enters the technical chamber via the shutoff
valve and forces treated water from the storage chamber through the faucet via the conditioning block. The
automatic check valve then triggers and opens water supply to the RO-storage tank.
Pressure
Incoming
tap water
Reverse
Osmosis
membrane
Treated
water

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AQUAPHOR
RO-101S, RO-102S
5. RO installation
Attention! Only install your RO by a qualied plumber who is certied to perform the installa-
tion in accordance with state law.
Locate the appropriate installation place for the faucet and RO. Take care to ensure that the delivery tubes
are pulled freely, without over bending. RO must be installed on a at, even solid surface as installation on an
uneven surface may cause vibration or noise. Additionally, RO must be located away from heat sources, such
as kitchen ovens, hot water supply pipes, dishwashers or washing machines, or at least isolated from such heat
sources.
Cold water
supply
Water flow direction
Incoming tap water
Red JG tube 3/8”
RO-101 housing
Drain water
Black JG tube 1/4”
Drain saddle
Kitchen
faucet
Clean water
faucet
Treated water
Blue JG tube 1/4”
Connection node,
shutoff valve in open position
Picture 4. RO installation scheme

AQUAPHOR RO-101S, RO-102S 9
5. RO installation, Сont.
Connection node assembly
Sealing O-Ring
Cold water main
Locking clip
Shutoff valve set
in closed position
Connection
node
Figure 5. Connection node installation scheme
Turn the water off at the cold water main.
Open the kitchen faucet to discharge pressure into the water line.
Unscrew the nut from the exible line cap, leading to the faucet on the cold water main.
ATTENTION! Residual water will be left inside of the exible JG tube after discharge of water.
When disconnecting the exible line, please use a 200 ml or similar size container to drain the
water left behind in the tube.
Screw the cap nut off the connection node and on the cold water main thread.
Screw the cap nut off the exible line, and then on the connection node thread.
Set the shutoff valve on the connection node to the closed position and then make sure that the connection
is completely leak-proof by supplying water to the cold water main.
Connect JG tube (follow the instructions below to correctly connect the JG tubes).
ATTENTION! Make sure that the sealing O-Ring is located correctly in its place and not dam-
aged during installation.

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AQUAPHOR
RO-101S, RO-102S
5. RO installation, Сont.
Connection of JG tubes
Pull the locking clip (2) off the plastic plug (1). Then install the previously wetted end of the tube (3) into the
tting piece approx.15 mm up to the stop. Next, put the locking clip (2) back.
Make sure that the tube (3) is tightened correctly: the tube should not be pulled out by force greater than
8-10 kgf.
2
13
Figure 6. Connection of JG tubes
Disconnection of JG tubes
Pull the locking clip (2) off the plastic plug (1), then pull the tube (3) out by applying pressure on the face
of the connecting piece. To apply pressure, use the tube disconnection key (4) included in the water lter set.
2
1
4
3
Figure 7. Disconnection of JG tubes

AQUAPHOR RO-101S, RO-102S 11
6. Clean water faucet installation
Drill the hole in the sink (table top) 12 mm diameter;
Put on the thread tail of the faucet (11) rubber gasket (2), decorative stand (3), rubber gasket (4) and
insert the faucet into the hole in the sink;
Underneath the sink, put plastic (5) and metal (6) lock washers on the thread bushing and screw on the
fastening nut (7);
Put on the captive-nut (9) on the plastic pipe (10) with pressed metal bushing (8) (g. 8) and screw on the
nut onto the tail end of the faucet.
2
11
3
4
5
6
7
8
9
10
∅ 12 mm
35 mm max
Figure 8. Tube connecting to the clean water faucet procedure

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AQUAPHOR
RO-101S, RO-102S
7. Drain saddle installation
Figure 9a. Drain saddle components
It ia best install the drain saddle on the sink drain before the siphon trap or bend (the
drain saddle on most drain pipes is of ~40 mm diameter).
1.Apply the part of the collar with the tting to the pipe to determine the optimal position of the collar and
the pipe hole.
2.Drill a 7 mm hole in the planned tube location on the tube pipe.
3.Remove the cut circle from the sealing gasket (1).
4.Remove the protective tape (2) from the sealing gasket (1). Place the sealing gasket (1) on the collar inner
side, so that the hole in the gasket meets the hole in the collar tting.
5. Install the collar onto the pipe, carefully aligning the hole in the tting with the drilled hole; tighten the bolts (3).
The bolts must be tightened evenly in such a way that the two parts of the collar are located in parallel.
6.Put the plastic nut onto the JG drain tube (1/4”, black) so that the tube is protruding from the other side of
the nut by a length of 20 mm (see gure 9b).
To eliminate any noise from the water in the drain saddle, push the JG tube deeper into the pipe.
Figure 9b. Drain saddle installation

AQUAPHOR RO-101S, RO-102S 13
8. Slotted plug installation
Slotted plug
Figure 10. Slotted plug installation
1.Install the slotted plug into the JG tube 3/8” (9.5 mm) tube to a stop, as shown on gure 10.
2.Remove the clip from the JG tube 3/8” socket of the water lter, and then connect this tube end to it
(see the connection of the JG tubes on gures 6 and 7).
Attention! The set includes three slotted plugs: one for installation and two are for spares.
9. Starting RO
To start RO, you must connect the supply tube and carry out the ushing procedure of lter and membrane
cartridges.
Step 1. Connect the incoming tubes according to the diagram
below (gure 11). The tube connection scheme is illustrated
on gure 6
Figure 11. Incoming tubes connection

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AQUAPHOR
RO-101S, RO-102S
9. Starting RO, Сont.
Step 2. Preparing RO for operation
Rotate the three latches 90 degrees in a counterclockwise direction and remove the water lter cap
(gure 2).
Remove the service cap (gure 1; position
10b), which is located under the water lter cap.
Remove the shrink lm from the cartridges.
Rinse the sealing O-Rings of the cartridges
and service cap.
Arrange the cartridges in the exact order, as
demonstrated in Table 2. For convenience,
the stop buttons of the collectors have the
different color.
Set the shutoff valve on the connection node into the open position, as shown on gure 4.
Leave the clean water faucet open for 10 minutes.
The noise during the ushing of the cartridges is not a defect.
Close the clean water faucet.
Step 3. Flushing the membrane cartridge unit
Set the shutoff valve on the connection node into the closed position, as shown on gure 5.
Remove the service plug and install membrane cartridge.
Interchange the K5 and K2 cartridges.
Turn the shutoff valve on the connection node into the open position.
Open the clean water faucet, then wait for the water to start owing.
Let the water ush through RO for 1 hour.*
Close the clean water faucet.
Step 4. Flushing the conditioning cartridge K7M
Close the clean water faucet and ll in the storage tank. This will take 30–50 minutes, depending on water
pressure.
Open the clean water faucet and then wait until all of the water ows out from the storage tank.
Repeat these steps two more times.
Close the clean water faucet.
When the tank is full, RO is ready for operation.
Note: In total, the general ushing of lter and membrane cartridges and startup time will take
you about 3 hours.
* Depending on the storage, transportation and operation conditions, the complete ushing of membrane cartridge may
take up to 24 hours.
Table 2. Positions of RO cartridges
in preparation for operation
Stop button colors Cartridge type
BLACK K2
BLUE K5
RED Service Cap
WHITE K7М

AQUAPHOR RO-101S, RO-102S 15
10. Replacing cartridges
The membrane cartridge service life directly depends
on operation of the preliminary water treatment unit (car-
tridges K5 and K2). Therefore, it is always very important
to replace the ltering cartridges in a timely manner.
Replacing cartridges K5 and K2
(gure 12):
1.Set the shutoff valve on the connection node into
the closed position, and then open the clean water
faucet to discharge any pressure.
2.Press the button above the cartridge, and then ro-
tate the used lter cartridges K5 and (or) K2 in a
clockwise direction to remove the used cartridge.
3.Install the new cartridges K5 and (or) K2 according
to Table 2.
4.Press the button above the cartridge, and then
rotate the membrane cartridge in a clockwise direction to remove it.
5.Install the service cap instead of the membrane cartridge (gure 1, position 10b), gure 13.
6.Set the shutoff valve on the connection node into the open position.
7.Open the clean water faucet and ush the preliminary water treatment cartridges for around 20–30 minutes.
8.Set the shutoff valve on the connection node
into the closed position.
9.Install the membrane cartridge instead of the
service cap.
10.Interchange the positions of K5 and K2 car-
tridges.
11.Set the shutoff valve on the connection node
into the open position and close the clean water
faucet.
12.Make sure that RO connections are sealed.
Stop button
Figure 12. Cartridge installation
Figure 13. Installation of the membrane
cartridge service plug

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AQUAPHOR
RO-101S, RO-102S
10. Replacing cartridges, Cont.
Replacing the conditioning cartridge K7М (K7*)
1.Set the shutoff valve on the connection node into the closed position; then open the clean water faucet to
discharge pressure.
2.Press the button above the cartridge, and then rotate the used conditioning cartridge K7М (K7) in a
clockwise direction to remove it.
3.Install a new conditioning cartridge.
4.Set the shutoff valve on the connection node into the open position; then wait for all of the water to ow out
from the storage tank through the clean water faucet.
5.Then close the clean water faucet.
6.When the tank is lled, your RO is ready for operation.
7.Make sure that RO is properly sealed.
Replacing the membrane cartridge
1.Set the shutoff valve on the connection node into the closed position, and then open the clean water faucet
to discharge pressure.
2.Press the button above the cartridge, and then rotate the used membrane cartridge in a clockwise direction
to remove it.
3.Install a new membranecartridge in place of the removed one.
4.Turn the shutoff valve on the connection node to the open position.
5.Flush the water through RO for duration of approximately 1 hour.**
6.Close the clean water faucet.
7.When the tank is lled, RO is ready for operation.
8.Make sure that RO is properly sealed.
ATTENTION! To avoid any incorrect installation of the membrane cartridge and the resulting
loss of sealing of the RO connections, it is not recommended to dissemble it without a fully
qualied maintenance specialist. If the RO connections are leaking, immediately close the tap
on the connection unit and check the cartridges for correct installation.
* The K7 cartridge is not included in the water lter set and is sold separately.
** Depending upon storage, transportation and operation conditions, complete ushing of the membrane cartridge may take
up to 24 hours.

AQUAPHOR RO-101S, RO-102S 17
11. Recommended lter replacement
The frequency at which the lter and membrane cartridges should be replaced depends on the quality of
the water that enters the appliance. Contact your water treatment specialist for replacement lters and parts.
Note: The installation of the RO appliance on a pre-treated water supply will greatly increase
the life of its lters.
Table 3. Recommended lter replacement
Filter Cartridges Recommended Replacement (months)
Replacement lter cartridge K5 (1) 6
Replacement lter cartridge K2 (2) 6
Replacement membrane cartridge Aquaphor RO-50S (3) 12
Replacement lter cartridge K7M (4) 12
Once purchased, the cartridges can be stored for three years from the manufacturing date.
12. Recommended lter maintenance
The frequency at which the lter and membrane cartridges should be replaced depends on your tap water
quality.
Note: Any lter that demonstrates reduced water production or a slower rate of ow is likely
to be overdue for a change.
Warning: Shut off the water to the appliance before beginning any maintenance work.
Replacement of lter cartridge K5 (1)
Reduces dirt and other sediment particle matter of 5 micron or larger in the incoming water.
Replace the K5 lter cartridge every three months.
Replacement of lter cartridge K2 (2)
This reduces free chlorine from the incoming water and protects the membrane from any chlorine degradation.
Changing frequency of the replacement lter cartridge K2 should be based on the free chlorine levels in the
incoming water.
If the free chlorine is 1 ppm or less, then the replacement lter cartridge K2 should be replaced once a year.
If the free chlorine level is greater than 1 ppm, then the replacement lter cartridge K2 should be replaced once
in every six months.
Replacement membrane cartridge Aquaphor RO-50S (3)
The semi-permeable membrane cartridge (3) separates the majority of the remaining suspended solids and
most of the dissolved solids from the water molecules. These separated impurities are then washed down the drain.
The membrane cartridge (3) is critical for the effective reduction of total dissolved solids (TDS). The treated
water should be tested periodically to verify that the appliance is performing satisfactorily. A noticeable change
in water quality and taste may occur. If this happens, it is an indicator that a lter change is needed. Replace the
membrane cartridge at least once a year.

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AQUAPHOR
RO-101S, RO-102S
12. Recommended lter maintenance, Cont.
Replacement lter cartridge K7M (4)
The replacement lter cartridge K7M (4) is the nal stage of ltration. It lters the water and enriches it with
useful minerals that improve not only the taste, but also maintains the correct drinking water salt balance. You
should replace the post lter every 6 months.
13. Warranty
Installation, operational, storage and transportation rules described in this manual should be maintained.
The manufacturer is not responsible for operation of the Aquaphor RO and possible consequences, in case if:
- RO or components have visible mechanical, thermal or chemical damages;
- requirements for installation and operation of the RO described in present manual were not carried out.
The lifetime of the parts of the RO is:
RO case – 5 years* starting from the manufacturing date;
Connecting pipes – 3 years* starting from the manufacturing date;
Puried water faucet – 3 years* starting from the manufacturing date;
The lifetime (capacity) of the replacement lter cartridges is:
Name of the replacement lter cartridge Lifetime (capacity) of the replacement lter
cartridge
K5 6 months **
K2 6 months **
Membrane cartridge Aquaphor RO-50S/RO-100S 1,5 years ***
K7M 1 year
Data listed above based on the average consumption of the puried water 10–12 liters per day.
Attention!
* Regardless of the operation starting date.
** Lifetime (capacity) of the replacement lter cartridges may depend on incoming water quality. If in the
source water contains large amounts of insoluble impurities then cartridges K5 and K2 should be replaced after
1–3 month of operation.
*** Lifetime of the membrane cartridge is depended upon the efciency of the preltration and water condi-
tioning units.
Please replace cartridges in a proper time.
Warranty period of the RO operation (except for replacement lter cartridges and membrane cartridge) is
2 year starting from the purchase date.
The storage period of the RO before operation is maximum 3 years 1.5 year in the temperature range from
+5 to +38 °C (40 to 100 °F) with intact packing.
If you have any claims regarding the operation of your RO, please contact the seller or manufacturer.
Manufacturer is not responsible for operational faults occurred due to inappropriate installation or mainte-
nance.
Manufacturer is not responsible for the operational faults occurred due to inappropriate replacement car-
tridges.
Warranty only valid for use in accordance with instruction and using only unexpired lter cartridges. Failure to
timely replace lter cartridges or follow installation or maintenance voids the warranty.

14. Troubleshooting
If the appliance has difculties working, use the Appliance shutoff valve to shut off the incoming water to the
appliance.
Problem Possible Cause Solution
Faucet ow rate is very
slow.
Slow ow rate or no
water from faucet
The storage tank lls
very slowly or does not
ll at all.
Shutoff valve is not
completely opened.
Open the shutoff valve and faucet completely
One of the replacement
cartridges needs to be
replaced
Check which cartridge needs to be replaced according
to the resource life, and replace the cartridge.
In order to determine which cartridge needs to be
replaced, please see the instructions below
How to check if the cartridges lifespan is over.
– Close the shutoff valve and open the faucet in order to release the pressure.
– Replace the cartridges K5, K2, K7M with service caps (located under the lid).
– Open the shutoff valve.
– Open the faucet, ush the water from the unit until the ow rate decreases and
the tank is empty.
If water continues to run faster than 50 ml/min, install the cartridges one at a time
K7М, K2, K5 and according the ow rate decreases determinate which of the
cartridge (or several cartridges) needs to be replaced.
If water runs slower than 50 ml/min, then the membrane needs to be replaced.
Turn off the shutoff valve and open it every time you replace each cartridge
If any other faults are identified, please contact our customer service department
at [phone] or email [e-mail], [e-mail]

Warranty coupon AQUAPHOR RO
Serial #
Warranty PIN-code
Date of Sell
Seller’s stamp
Seller’s signature
Installation information
Installation is carried out:
Name of the company which carried out installation:
Name of the service engineer:
Service engineer’s signature:
Client’s signature:
For installation, operational and technical
maintenance, please, contact:
Please visit our website and register your RO at aquaphor.com/register
for manufacturer’s warranty.
Manufacturer:
EE Westaqua-Invest OÜ division of AQUAPHOR Corp., L. Tolstoi 2A, Sillamäe, Esto-
nia, 40231. www.aquaphor.com
RU AQUAPHOR Corp. division of ELECTROPHOR, Inc., Pyonerskaya Str., 27 lit.A,
St.-Petersburg, Russia, 197110. www.aquaphor.ru
Production facility location, date of
manufacturing and quality control (DD MM YYYY)
AQUAPHOR RO-101S
AQUAPHOR RO-102S