ASCOM Myco SH1 User manual

User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
TD 93066EN
2 April 2015 / Ver. A

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
About this document
Cross-references in the document
Throughout this document you will find cross-references in the text which indicate further
details that can be found in other sections of this document. The cross-references are
colored blue and linked to the relevant place in the document (example: see chapter 7.
Document History on page 26). Positioning your cursor over the cross-reference text and
clicking the left mouse button will take you to the relevant section.
To return to the original page after viewing a cross-referred page in or Adobe Reader, press
on Alt + left arrow key.
Related documents
When referred to another document, for example, the Configuration Manual, the document
and its document number (TDXXXXX) is listed at the end of this document, 16. Related
Documents.
Address
Ascom Wireless Solutions
Ascom (Sweden) AB
Grimbodalen 2
SE-417 49 Göteborg
Sweden
www.ascom.com/ws

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
Contents
1. Introduction................................................................................................................... 3
1.1 Target Group ........................................................................................................... 3
1.2 Prerequisite ............................................................................................................. 3
1.3 How to Use This Document ..................................................................................... 3
1.4 Abbreviations and Glossary ................................................................................... 4
1.5 Features................................................................................................................... 4
2. Safety Instructions........................................................................................................ 5
2.1 Precautions.............................................................................................................. 5
2.2 Regulatory Information (EU and EFTA)................................................................... 6
2.3 Regulatory Compliance Statements (USA and Canada only) ................................ 7
2.4 Environmental Requirements.................................................................................. 8
3. Description................................................................................................................... 10
3.1 Handset Overview ................................................................................................. 10
3.2 Accessories ............................................................................................................ 11
4. Getting Started............................................................................................................ 13
4.1 Quick Steps for System Administrators: ............................................................... 13
4.2 Insert SIM Card ...................................................................................................... 13
4.3 Easy Deployment................................................................................................... 13
4.4 Charge Handset and Battery ................................................................................ 14
4.5 Change Battery...................................................................................................... 15
4.6 Switch the Handset On and Off............................................................................. 16
4.7 Log in and Log out ................................................................................................ 16
4.8 Wake the Handset Up, or put it to Sleep............................................................... 17
4.9 Switch to Silent mode .......................................................................................... 17
4.10 Use the Touch Screen.......................................................................................... 18
4.11 Use the Keyboard................................................................................................ 18
5. Settings ........................................................................................................................ 20
5.1 About phone.......................................................................................................... 20
5.2 Display ................................................................................................................... 20
5.3 Sound .................................................................................................................... 20
5.4 Language............................................................................................................... 21
5.5 Telephony.............................................................................................................. 21
6. Using the Ascom Myco Launcher ............................................................................... 22
6.1 Navigating the Ascom Myco Launcher.................................................................. 22
6.2 Conversation View................................................................................................. 24
6.3 Notifications ......................................................................................................... 24
7. Alert View..................................................................................................................... 26

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
7.1 Alert View.............................................................................................................. 26
7.2 Top display ............................................................................................................ 26
7.3 Top priority bar ..................................................................................................... 27
7.4 Alert Classification................................................................................................. 27
7.5 Alert Prioritization................................................................................................. 27
7.6 Alert Response Options......................................................................................... 29
8. Conversation................................................................................................................ 30
8.1 Write and Send Message....................................................................................... 30
8.2 Reply to Message .................................................................................................. 30
8.3 Search for Message ............................................................................................... 30
8.4 Copy, Delete and Forward Messages..................................................................... 31
8.5 Delete Conversations............................................................................................. 31
8.6 Call a Contact from Message ................................................................................. 31
9. Calling........................................................................................................................... 32
9.1 Call Using Keypad .................................................................................................. 32
9.2 Call Using the Call Log ........................................................................................... 32
9.3 Call using Central Phonebook................................................................................ 32
9.4 Search the Local Phonebook ................................................................................. 32
9.5 Call using Local Phonebook ................................................................................... 33
9.6 Answer and Reject a Call ....................................................................................... 33
9.7 End Call .................................................................................................................. 33
9.8 Functions in Call .................................................................................................... 33
10. Phonebook ................................................................................................................ 35
10.1 Look up Contact in Central Phonebook............................................................... 35
10.2 Add New Local Contact ....................................................................................... 35
11. Camera and Gallery................................................................................................... 36
11.1 Camera ................................................................................................................ 36
12. Apps ........................................................................................................................... 37
13. Operation Notice ...................................................................................................... 38
13.1 Accessibility and Voice Quality ........................................................................... 38
14. Maintenance.............................................................................................................. 39
14.1 Cleaning the Handset.......................................................................................... 39
14.2 Battery Maintenance........................................................................................... 39
15. Troubleshooting........................................................................................................ 40
15.1 Operational Problems ......................................................................................... 41
15.2 Error or Warning Messages................................................................................. 41
16. Related Documents .................................................................................................. 42
17. Document History ..................................................................................................... 43

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
Appendix A. Advanced and Admin System Settings ................................................... 44
Index ................................................................................................................................45
Index ................................................................................................................................45

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
3
1. Introduction
1. Introduction
Ascom Myco is a durable, robust and to carry smartphone for nurses, caregivers and
clinicians. Alerts from patient monitors, and communication from patients, or staff in the
healthcare team are available, wherever they are.
Ascom Myco has a top display with a color coded LED priority beacon and touchscreen, to
prioritize the alerts, and the ability to quickly accept, reject or forward alerts.
The handset is available in two versions:
• Ascom Myco Wi-Fi
• Ascom Myco Wi-Fi and Cellular
Read 2. Safety Instructions before using the handset.
1.1 Target Group
This document is targeted at personnel responsible for handling the administration and
distribution of handsets at the end customer site, such as a system administrator.
It is also intended for the end user, or anyone interested in acquiring deeper knowledge
about the handset.
1.2 Prerequisite
Before using the handset, the system administrator must do the following:
1 If the Cellular version is used, insert a SIM card from desired operator in the handset,
refer to 4.2 Insert SIM Card on page 13.
2 Register the handset in the PBX for voice, in the applicable Unite module(s) for
messaging, and the optional central management (Easy deployment). Refer to the
Configuration Manual.
1.3 How to Use This Document
This document describes the features and settings of the Ascom Myco Wi-Fi and Wi-Fi &
Cellular smartphone. It is referred to as "handset" in the manual, and especially marked with
"Wi-Fi only", or "Cellular only", whenever the functionality differs between versions.
All assigned locations and alerts in this document are according to default programmed
versions, but additional functions, and factory settings are also included to cover additional
functionality.
The images can differ, depending on the software version.
For software download and parameter set up, refer to the Configuration Manual.
NOTE: Some functions are dependent on the PBX and protocol (SIP) versions, and your
system may not support all functions described in this document. For more
information about your system, please contact the person (or department)
responsible for the system in your organization, or contact your supplier.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
4
1. Introduction
1.4 Abbreviations and Glossary
Cellular GSM
Device Manager Application for management of portables, editing of
parameters and updating the portables with new software,
running on Unite CM.
GUI Graphical User Interface.
GSM Global System for Mobile Communications
IP Internet Protocol:
Global standard that specifies the format of datagrams and
the addressing scheme.
SNMP Simple Network Management Protocol
Unite CM Unite Connectivity Manager:
Unite module that enables messaging and alarm handling
in a WLAN system. It also includes the Device Manager.
VoIP Voice over Internet Protocol
VoWiFi Voice over Wi-Fi:
A wireless version of VoIP. Refers to IEEE 802.11a,
802.11b, 802.11g, or 802.11n network.
Wi-Fi Used generically when referring of any type of 802.11
network.
1.5 Features
Features
Professional Smartphone designed for mission critical communication
3G Cellular with HSPA data support
Supports Wi-Fi 802.11a/b/g/n
Seamless Wi-Fi roaming i.e. on-call handover between access points
Centralized management using Ascom Unite or 3rd party MDM tools
Supports Over-the-Air administration
Android OS 4.4 KitKat with "Ascom Mission Critical Extension"
Supports integration to other systems using Ascom Unite middleware
Smart alert handling with "Situation Overview" for decision support
Supports 3rd party Apps
Unique top display with color-coded LED priority beacon
Easy replaceable battery to support long shifts
Optimized for single hand use, and regular disinfection
Multifunction/Alarm button (optional)
Hearing aid compatible (HAC)
Durable, robust, and easy to carry
IP54
Both handset versions (Wi-Fi, and Wi-Fi & Cellular) share the same features.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
5
2. Safety Instructions
2. Safety Instructions
Read this chapter before using the handset.
Intended use
Ascom Myco is a durable, robust and easy to carry smartphone for nurses, caregivers and
clinicians. Alerts from patient monitors, and communication from patients, or staff in the
healthcare team are available, wherever they are.
The handset is powered by a rechargeable battery, and is charged by a Charging Rack,
Battery Charging Rack or a USB power supply.
Main features include voice- and data communication over Wi-Fi and Cellular networks, and
location feature using GPS.
NOTE: Product Designator for regulatory purposes of the Ascom Myco is SH1.
Safe operation
For safe and efficient operation of the handset, observe the guidelines given in this manual
and all necessary safety precautions when using the handset. Follow the operating
instructions and adhere to all warnings and safety precautions located on the product, the
Safety Information delivered with the handset, and this User Manual.
Do not disassemble the handset. Disassembling the handset voids the warranty. The
handset consists of no consumer serviceable components. Service should be performed by
Authorized Service Center only.
Changes or modifications to the equipment not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This product shall only be used with the following batteries:
• Art.No.: 660455 Battery Pack SH1(incl. Battery cover)
Available power adapters and Micro USB cable (Suppliers Designation) are:
• Art.No. 660468 USB Power supply
• Art.No. 660464 Micro USB cable
NOTE: To fulfil Regulatory requirements above USB accessories must be used.
2.1 Precautions
•Save this manual. It includes important safety information and operating instructions.
Save all instructions for future reference.
• Avoid volume levels that may be harmful to your hearing. Exposure to excessive sound
pressure from a handset’s earpiece or headset may cause permanent hearing loss.
• Low volume levels might result in missed alerts.
• The handset may retain small metal objects around the earpiece region.
• Position the electrical cord to the AC power supply where it is least likely to be subjected
to damage or stress.
• Remove the electrical cord from an outlet by pulling gently on the AC adapter, not by
pulling the cord.
• Unplug the Micro USB cable from the power source, or remove the handset from the
Charging Rack or Battery Rack Charger before cleaning the handset to reduce risk of
electric shock.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
6
2. Safety Instructions
• Do not expose the handset to open flame.
• Do not expose the handset and/or the Micro USB cable (with USB Power Supply), the
Charging Rack, or the Battery Charging Rack to direct sunlight for long periods. Keep the
handset and/or chargers away from excessive heat and moisture.
• Do not allow heavy objects to fall on the handset.
• Do not allow children to play with the product packaging material and its contents. It is
often small and may present a choking hazard.
• Do not allow children to play with the handset. It is not a toy.
2.1.1 Frequency Range
The handset is a radio transmitter and receiver. When it is on, it receives and sends out radio
frequency (RF) energy. The handset operates on different frequency ranges depending on
market and employs commonly used modulation techniques:
EU (ETSI): b/g: 2.4–2.4835 GHz (Ch 1-13), and
a: 5.15–5.35 GHz (Ch 36-64), 5.47–5.725 GHz (Ch 100-140)
USA/
Canada
(FCC):
b/g: 2.4–2.4835 GHz (Ch 1-11), and
a: 5.15–5.35 GHz (Ch 36-64), 5.47–5.71 GHz (Ch 100-140),
5.725–5.875 GHz (Ch 149-165)
2.2 Regulatory Information (EU and EFTA)
Declaration of Conformity
Hereby, Ascom (Sweden) AB, declares that the SH1 is in compliance with the essential
requirements and other relevant provisions of R&TTE Directive 1999/5/EC and RoHS 2011/
65/EU.
The complete Declaration of Conformity is available at:
https://www.ascom-ws.com/doc/
The product is marked with the labels
2.2.1 Restrictions for Wireless LANs (EU and EFTA, USA and Canada)
Frequency Band (MHz)
and Channel
Max Power Level
(EIRP)(mW)
Indoor ONLY Indoor and
Outdoor
2400–2483.5 Ch 1–13 100 X
5150–5350aCh 36–64 200 X
5470–5725aCh 100–140 1000 X
2.2.2 Additional National Restrictions
Always consult local authorities for the latest status of National Regulations for both 2400
and 5000 MHz wireless LANs.
a.Dynamic Frequency Selection and Transmit Power Control is required in the 5250 to 5350 MHz and
5470 to 5725 MHz frequency range.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
7
2. Safety Instructions
2.3 Regulatory Compliance Statements (USA and Canada only)
FCC ID:
SH1-ABAA: BXZSH1B
SH1-ACAA: BXZSH1C
IC:
SH1-ABAA: 3724B-SH1B
SH1-ACAA: 3724B-SH1C
2.3.1 FCC and IC Compliance Statements
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antennas.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on acircuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B conforme á la norme NMB-003 du Canada.
Privacy of communications may not be ensured when using this handset.
2.3.2 Exposure to Radio Frequency Signals
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value
measured, see below.
Head Body
SH1-ACAA 0,580 W/kg 1,229 W/kg
SH1-ABAA 0,405 W/kg 0,544 W/kg
The handset is designed to be worn with the display towards the body for best radio
performance. In this position, the SAR testing is made with no separation, to approve the
device to be carried close to the body.
For other body worn usage, for example, with the clip towards the body, the SAR testing is
made with 0 mm separation. The device should be carried at least this distance away from
the body to meet the requirements of the RF exposure levels. This device must not be co-
located or operating in conjunction with any other antenna or transmitter.
Use of non-Ascom approved accessories may violate the FCC and IC guidelines for RF
exposure and should be avoided.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
8
2. Safety Instructions
2.3.3 Information to User
This device complies with Part 15 of the FCC rules and with Industry Canada license-exempt
RSS standard(s).
Operation is subject to the following two conditions:
1 this device may not cause harmful interference, and
2 this device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux règles FCC partie 15 et aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes:
1 l’appareil ne doit pas produire de brouillage, et
2 l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
2.4 Environmental Requirements
2.4.1 Handset
• Only use the handset in temperatures between
-5 °C and +45 °C (23 °F and 113 °F).
• Avoid exposing the handset for direct sunlight or close to other heat sources.
• Do not expose the handset to open flame.
• Keep the handset away from excessive heat and moisture.
• Avoid sudden temperature changes to prevent condensation in the handset. It is
recommended to put the handset into an air tight plastic bag until the temperature is
adjusted, for example, when entering or leaving a cold/heated building on a warm/cold
day.
• Protect your handset from aggressive liquids and vapors.
• If the handset has been exposed for water or condense, remove the battery immediately
and let it dry completely before re-inserting the battery.
• Keep the handset away from strong electromagnetic fields.
• Do not place a cold handset in a charger.
2.4.2 Battery
• Do not immerse the battery into water. This could short-circuit and damage the battery.
• Do not expose a battery to an open flame. This could cause the battery to explode.
• Do not allow the metal contacts on the battery to touch another metal object. This could
short-circuit and damage the battery.
• Do not leave a battery where it could be subjected to extremely high temperatures, such
as inside a car on a hot day.
• Use the Micro USB cable (together with the USB power supply), the Charging Rack, or the
Battery Charging Rack for charging. Charge the battery for at least one hour the first
time you use the battery.
• Do not charge a battery when the ambient room temperature is above 40 °C or below
5°C (above 104 °F or below 41 °F).
• Do not attempt to take a battery apart.
• Do not disconnect the battery unless it needs to be replaced.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
9
2. Safety Instructions
• Power off the handset before removing the battery.
Battery Disposal
Defective batteries must be returned to a collection point for chemical waste disposal.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
10
3. Description
3. Description
Both handset versions (Wi-Fi, and Wi-Fi & Cellular) share the same external characteristics.
3.1 Handset Overview
Figure 1.
1Speaker.
2Front microphone (main)
3Charging connectors
4Home button (3.1.1 Home button on page 11.)
5Touchscreen
6Volume button (Up and Down) (3.1.2 Volume button, Up and Down on page 11.)
7Power button (3.1.3 Power button on page 11.)
8Proximity sensor
10 Top display (7.2 Top display on page 26.)
11 Color-coded LED priority beacon (6.3.5 Color-coded LED Priority Beacon on page
25.)
12 Loudspeaker
13 Rear microphone
14 Camera (11. Camera and Gallery on page 36.)
15 GSM antenna

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
11
3. Description
3.1.1 Home button
• Press to return to the Alert view.
• Press to wake the display from sleep mode. (As the “Power” button)
• Long press to show running apps, with the possibility to close apps, or switch between
apps.
3.1.2 Volume button, Up and Down
• Press Up to increase, press Down to decrease, the speaker and the loudspeaker volume.
• Press several times to mute notification sounds or silence the ring signal for an incoming
call.
To set the default volume, see 5.3.1 Volumes on page 20.
3.1.3 Power button
• Long press to switch the handset on.
• Press to wake the display from sleep mode. (As the “Home” button).
• Press to put it to sleep.
• Long press switch the handset off.
3.1.4 Proximity sensor
Puts the screen automatically into sleep mode, when holding the handset close to the head,
to avoid unintentional screen presses. When moving the handset away from the head, the
screen turns back on automatically.
3.1.5 Color pad for clip
Used to differentiate the handsets between, for example, workgroups, shifts, or roles. The
blue color pad is attached by default, and it can be exchanged by one of the colors, red,
yellow, and green. (14.2.3 Replace Color Pad for Clip on page 39)
3.2 Accessories
16 Battery cover lock
17 Battery Pack
18 Clip (17.3 Replace the Hinge-type Clip on page 51.)
19 WLAN antenna, and GPS antenna
20 Color pad for clip (3.1.5 Color pad for clip on page 11.)
Battery Pack A replacement Battery Pack may be replaced and charged
separately in the battery pack charger.
Spare clip The replacement hinge-type clip is especially designed to fit
one-layered fabric, like shirt pockets.
Safety cord The Safety Cord is attached around the clip to prevent to drop
the handset.
Color pad kit for clip The color pad can be attached to the clip, and is used to easily
identify the handset belonging to, for example, a workgroup,
shift, or role.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
12
3. Description
CR5 Charging Rack The Charging Rack (CR5) charges up to six handsets at the
same time.
CR6 Battery Charging Rack The Battery Charging Rack(CR6) charges up to six spare
batteries at the same time.
Table adapters for
Charging Rack (CR5/CR6)
The Charging Racks can, with attachable feet stand on a table.
Micro USB cable Charges one handset at a time, for example, at own desk. Used
with the Power supply.
USB Power supply The Power supply is used with the Micro USB cable.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
13
4. Getting Started
4. Getting Started
The following chapter describes how to start using the handset. Read it through, before
using the handset for the first time.
4.1 Quick Steps for System Administrators:
Perform the following steps to get the handset started:
NOTE: Remove the protective plastic sheet that is attached to the display at delivery, before
using the touchscreen to ensure proper function.
1 Insert the Micro-SIM (for the Cellular version only). Refer to 4.2 Insert SIM Card on
page 13.
2 Close the battery cover, and lock it.
NOTE: If desired, change the language. Enter the handset ID (Easy deployment). If not
already done as prerequisite, perform Easy deployment. Refer to the Configuration
Manual.
3 If desired, configure parameter settings for the site, or user. Refer to the
Configuration Manual.
4.2 Insert SIM Card
NOTE: Cellular only.
1 If needed, unlock the battery cover, and remove it.
2 The SIM card slot is located under the clip. Press on the clip to open it fully, and insert
the Micro-SIM in the SIM card slot, in the direction as shown on the label.
TIP: If needed, use a tweezer to hold it, then push it into the slot.
3 Close the battery cover, and lock it. The handset starts within seconds if the battery is
charged.
TIP: If the handset does not start, charge the battery, and then long press the Power
button to switch the handset On.
4.2.1 Remove SIM Card
1 Open the battery cover lock. Press on the clip to open it fully, and remove the Battery
Pack.
2 Remove the SIM card by using a 3-4 mm screwdriver, or similar tool, in the hole above
the SIM card slot, and pull outwards, until the SIM card can be removed (with your
fingers, or a tweezer).
NOTE: Be careful not to damage the inside of the SIM card slot.
4.3 Easy Deployment
A handset is automatically installed and configured, if the VoWiFi system is configured for
Easy Deployment. Refer to the Configuration Manual.
If the VoWiFi system is not automatically installed and configured, do as follows.
1 If the handset is switched On, switch it Off and then On again.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
14
4. Getting Started
2 When the handset displays: "No messaging number configured for this device", press
"Setup number".
3 When the handset displays: "enter messaging number", that is, the phone number of
the handset, enter the number.
4 Press "Done".
If the unite system is configured for User log in, enter user log in and password, supplied by
the system administrator.
TIP: If a wrong number is entered, a factory reset must be done, and all handset
configuration parameter settings are restored to default values. Refer to Configuration
Manual.
4.4 Charge Handset and Battery
The handset has a rechargeable lithium-ion battery. To charge, use either the Charging Rack,
or the Micro USB cable.
NOTE: To show the Charging screen, the handset must be switched On. This applies to both
the Charging Rack, and the Micro USB cable.
4.4.1 Charge with Charging Rack
NOTE: A handset can be configured to be cleared of messages and alerts when placed in a
Charging Rack. Contact your system administrator for desired setting.
1 Place the handset in a Charging Rack slot. The charging screen appears as soon as the
handset is correctly inserted, and shows the current charge level. Allow the handset
to charge fully. It takes approximately four hours with a fully depleted battery.
The handset is fully charged, and ready to use, when the charging screen shows
100%, and the color-coded LED priority beacon is fixed green.
TIP: It is recommended to always charge the battery fully to extend the battery life,
although there’s no harm made to the handset, when removed from the Rack Charger
earlier than 100% accessed battery power.
2 To remove it from the Charging Rack, lean the handset forward slightly and pull.
4.4.2 Charge with Micro USB cable
WARNING: It is recommended to use the Micro USB cable, together with desired (EU/US) USB
Power supply available. To use a non-tested, or budget USB charger can cause serious injury,
or death.
1 Carefully open the USB charging connector cover on the bottom of the handset.
2 Attach the Micro USB cable into the micro USB slot on the handset.
3 Assemble the Micro USB cable and the USB Power supply.
TIP: You can use the separate Micro USB cable on a computer USB port (disassemble
the Micro USB cable from the USB Power supply by pressing the button on the back of
the USB Power supply, and pull). Note that the battery may drain instead of charge, if
the handset is connected to a computer that’s switched off, or is in sleep or standby
mode.
4 Connect the handset, using the assembled Micro USB cable, and USB Power supply, to
a power outlet.
5 Allow the handset to charge fully. It takes approximately four hours with a fully
depleted battery.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
15
4. Getting Started
6 Remove the handset from the Micro USB cable first, and close the USB charging
connector cover to ensure full protection against dust and splashing water (IP54).
4.4.3 Charge the Battery with Battery Charging Rack
1 Place the Battery Pack, in the slot.
2 Slide the Battery lock to the left.
The LED under the slot turns red when the battery is correctly inserted.
3 Allow the battery to charge fully. It takes approximately four hours with a fully
depleted battery.
The battery is fully charged, when the LED under the charging slot turns green.
TIP: It is recommended to always charge the battery fully to extend the battery life,
although there’s no harm made to the battery, when removed from the Battery Rack
Charger when the LED still is red, with less than full battery power.
4 Slide the Battery lock to the right.
5 Remove the battery by lifting it up.
TIP: The Battery Pack can be difficult to remove from the slot the first times of usage.
4.4.4 The Charging Screen
When the handset is charged the battery charge level, Owner ID/name, and number is
shown (default). Missed calls and text messages as well as unhandled alerts are also shown
on the Charging screen.
When placed in the Charging Rack, the handset can also be configured to automatically:
• Delete all local alerts and messages
• Enter silent mode
For information about additional handset configurations while the handset is in a charger,
refer to the Configuration Manual.
4.5 Change Battery
The Battery Pack, is easily replaced, for example, when there is limited time for charging, or
if additional battery time is needed.
1 Switch the handset Off to prevent data loss, or damage the handset, refer to 4.6
Switch the Handset On and Off on page 16.
2 Slide the Battery lock to the right.
3 Press on the upper part of the Clip, to open it fully.
4 Remove the Battery Pack.
5 Insert a 100% charged Battery Pack.
6 Slide the Battery lock to the left.
The handset starts automatically once the battery is connected.
7 Release the clip.
NOTE: The Battery Pack is locked onto the Battery Charging Rack.
TIP: The battery charge level is shown in the status bar, refer to 6.3.1 Status Bar on page 24.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
16
4. Getting Started
4.6 Switch the Handset On and Off
Switch the Handset On
NOTE: The handset is automatically switched on when a battery is inserted.
1 Long press on the "Power" button. Wait until the lock screen is shown.
2 Swipe the Closed Padlock in any direction to unlock the screen.
Or, enter a pattern, PIN, or password. (Set by the system administrator.)
3 Wait for the handset to start.
Switch the Handset Off
1 Long press the "Power" button.
2TapPoweroff.
3 Tap OK.
4.7 Log in and Log out
System dependent. (Is set in Unite CM.)
Log in
1 Activate the display by pressing the Home button, or Power button.
2 Disable the screen lock, if enabled.
3 Tap the "Login" button.
4 Enter "User ID" and "Password" in the corresponding fields.
5 Tap "Login" to login to the phone. Tap "X" to cancel the login.

TD 93066EN
2 April 2015 / Ver. A
User Manual
Ascom Myco SH1 Wi-Fi and Cellular Smartphone
17
4. Getting Started
Log out
To log out of a handset:
1 Swipe down the Notification drawer, refer to 6.3.1 Status Bar on page 24.
2 Tap Logout, and confirm. .
4.8 Wake the Handset Up, or put it to Sleep
The handset automatically turns into sleep after 30s (default), to save the battery time.
This setting can be configured, refer to 5.2.4 Sleep timeout on page 20, or by the system
administrator.
Wake
There are two ways to wake the handset from sleep mode:
• Press "Power" button. Then swipe the Padlock in any direction, to unlock the screen.
• Press "Home" button. Then swipe the Padlock in any direction, to unlock the screen.
NOTE: If set by the system administrator, a pattern, PIN, or password also must be entered
after unlocking the handset. Refer to 4.9 Switch to Silent mode on page 17.
Sleep
TIP: When you’re not using the handset, put it to sleep mode. This avoids unintentional
display presses as it locks the screen. It also saves battery time.
• Press the "Power" button.
NOTE: All alerts appear in the Top display, also when the handset is locked.
4.9 Switch to Silent mode
• Make a long press on "Volume" button Down.
• Long press on "Power" button, and tap Volume off.
• Decrease the volume in Settings, refer to 5.3.1 Volumes on page 20.