ASCOM Myco User manual

User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
TD 93066EN
3 October 2017 / Ver. H

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
About This Document
Safety Precautions
Read the safety precautions in Appendix A. Safety Precautions before using the handset.
Save This Manual. It includes important safety information and operating instructions. Save
all instructions for future reference.
Cross-References in the Document
Throughout this document you find cross-references with blue text color, which indicate
further details that are found in other sections of this document. They are linked to the
relevant place in the document (example: see 21. Document History User Manual on page
86). Click the blue link to read the relevant section.
To return to the original page after viewing a cross-referred page in Adobe Reader, press the
Alt and left arrow keys.
Related Documents
When referred to another document, for example, the Configuration Manual, the document
and its document number (TD XXXXX) is listed at the end of this document, 20. Related
Documents User Manual.
Trademarks
Ascom Myco™ is a trademark of Ascom Wireless Solutions. Android™, Google™, Google Play™
and other marks are trademarks of Google, Inc.
Address
Ascom Wireless Solutions
Ascom (Sweden) AB
Grimbodalen 2
SE-417 49 Göteborg
Sweden

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
Contents
1. Introduction User Manual............................................................................................. 1
1.1 Abbreviations and Glossary User Manual .............................................................. 3
1.2 Features................................................................................................................... 4
2. Quick Installation Steps for Administrators ............................................................... 6
2.1 Insert SIM Card ........................................................................................................ 6
2.2 Install and Configure the Handset........................................................................... 6
2.2.1 Install Using Easy Deployment ....................................................................... 7
2.2.2 Install Using QR Codes .................................................................................... 7
2.2.3 Manual Installation ......................................................................................... 8
3. Handset Description...................................................................................................... 9
3.1 Handset Overview ................................................................................................... 9
3.1.1 Home Button................................................................................................. 10
3.1.2 Volume Button, Up and Down ...................................................................... 10
3.1.3 Power Button................................................................................................ 10
3.1.4 Back Button .................................................................................................. 11
3.1.5 Overview button........................................................................................... 11
3.1.6 Proximity Sensor........................................................................................... 11
3.1.7 Multifunction, and Alarm Button.................................................................. 11
3.1.8 Top Display ................................................................................................... 11
3.1.9 Ascom IR location ......................................................................................... 12
3.1.10 Color Pad for Clip ........................................................................................ 12
3.2 Accessories ............................................................................................................ 12
4. Basics............................................................................................................................ 13
4.1 Turn the Handset On, or Off .................................................................................. 13
4.2 Wake and Unlock the Handset, or Lock and Put It to Sleep.................................. 14
4.2.1 Screen Lock ................................................................................................... 14
4.3 Adjust the Volume................................................................................................. 14
4.4 Use Vibrator Only, or Silent Mode ......................................................................... 15
4.5 Use the Touchscreen ............................................................................................. 15
4.6 Use the Keyboard .................................................................................................. 17
4.7 The User Interface ................................................................................................. 17
4.7.1 Alert View ..................................................................................................... 18
4.7.2 App View....................................................................................................... 18
4.7.3 Conversation View ........................................................................................ 19
4.8 Use Apps................................................................................................................ 20
4.9 Battery Level Indication ........................................................................................ 21
4.10 Charge the Handset Battery ............................................................................... 21
4.10.1 Charge the Handset in a Charging Rack ..................................................... 21

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
4.10.2 Charge the Battery in a Battery Charging Rack ......................................... 22
4.10.3 Charge with a Micro-USB Cable .................................................................. 22
4.10.4 Charging Indication .................................................................................... 23
4.11 Change the Battery ............................................................................................. 24
4.12 Log In, or Log Out................................................................................................ 24
4.12.1 Log In .......................................................................................................... 25
4.12.2 Log Out ....................................................................................................... 26
4.12.3 Recent Users List ........................................................................................ 27
4.12.4 Shared Phone ............................................................................................. 28
4.13 Availability Status............................................................................................... 28
4.13.1 Availability Status Indication ..................................................................... 29
4.13.2 Set the Availability Status.......................................................................... 29
5. Calling........................................................................................................................... 31
5.1 Answer or Reject a Call.......................................................................................... 31
5.2 Make a Call............................................................................................................. 32
5.2.1 Call Using the Numeric Keypad..................................................................... 32
5.2.2 Call Using the Call List................................................................................... 33
5.2.3 Call Using the Central Phonebook................................................................. 33
5.2.4 Call Using the Contacts App.......................................................................... 34
5.2.5 Call From the Lock Screen ............................................................................. 34
5.2.6 Advanced Dialing.......................................................................................... 34
5.2.7 Choosing the call carrier on a cellular handset ............................................. 35
5.3 End a Call ............................................................................................................... 36
5.4 Functions During a Call.......................................................................................... 36
5.4.1 Enable Loudspeaker and Adjust Volume...................................................... 37
5.4.2 Mute Microphone.......................................................................................... 37
5.4.3 Show the Keypad.......................................................................................... 37
5.4.4 Put Call on Hold............................................................................................. 37
5.4.5 Add a Second Call ......................................................................................... 37
5.4.6 Receive a Second Call While in a Call ............................................................ 37
5.4.7 Switch Between Calls .................................................................................... 38
5.4.8 Transfer Call .................................................................................................. 38
5.4.9 Conference Call.............................................................................................. 38
5.4.10 Navigate the Handset during a Call............................................................ 39
5.4.11 The Phone Bar............................................................................................. 40
5.5 Headset ................................................................................................................. 40
5.5.1 Connect the Headset .................................................................................... 40
5.5.2 Answer or reject a Call with the Headset ..................................................... 40
5.5.3 Headset functions during a call .................................................................... 40
5.5.4 Make a Call with the Headset ....................................................................... 40

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
5.5.5 Adjust the Volume with the Headset ........................................................... 41
5.5.6 Remove the headset..................................................................................... 41
5.6 Voicemail ............................................................................................................... 41
5.6.1 Indication of New Voicemail Messages......................................................... 41
5.6.2 Listen to Voicemail Messages....................................................................... 41
5.7 Push-to-Talk Group Call......................................................................................... 42
5.7.1 Join a PTT Call Session .................................................................................. 42
5.7.2 Use the PTT Call Screen................................................................................. 43
5.7.3 Reject a PTT Invitation.................................................................................. 44
5.7.4 Rejoin a PTT Call Session............................................................................... 44
5.7.5 Start a PTT Group Call Session...................................................................... 45
6. Contacts........................................................................................................................ 46
6.1 Look up a Contact in the Central Phonebook........................................................ 46
6.2 Look up a Contact in the Local Phonebook ........................................................... 46
6.3 Add a New Local Contact....................................................................................... 47
6.4 Favorites................................................................................................................ 47
7. Alerts ............................................................................................................................ 48
7.1 Alert View.............................................................................................................. 48
7.2 Alert Indication...................................................................................................... 49
7.2.1 Top Display ................................................................................................... 49
7.2.2 Alert Priority Beacon..................................................................................... 49
7.2.3 Lock Screen ................................................................................................... 50
7.2.4 Top Bar.......................................................................................................... 50
7.2.5 Notification ................................................................................................... 50
7.3 Alert Classification................................................................................................. 50
7.3.1 Priority Level and Color................................................................................. 51
7.3.2 Category Color .............................................................................................. 51
7.3.3 Alert Type Icons ............................................................................................ 52
7.4 Alert Response Options......................................................................................... 54
7.5 View Alerts on a Locked Handset.......................................................................... 55
8. Messaging .................................................................................................................... 56
8.1 Write and Send Message....................................................................................... 56
8.2 Reply to Message .................................................................................................. 57
8.3 Search for Message ............................................................................................... 57
8.4 Copy, Delete and Forward Messages..................................................................... 57
8.5 Delete Conversations............................................................................................. 57
8.6 Call Contact from a Message ................................................................................. 57
8.7 Add Contact from a Message ................................................................................ 57
9. Connectivity................................................................................................................. 59
9.1 Ascom IR Location ................................................................................................. 59

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
9.2 NFC......................................................................................................................... 59
9.2.1 Use NFC ......................................................................................................... 59
10. Personal Alarm .......................................................................................................... 60
10.1 Top Button Alarm................................................................................................ 60
10.2 Man-Down and No-Movement Alarm................................................................. 60
10.2.1 Activate, or Deactivate, the Man-Down and No-Movement Alarms.......... 60
10.2.2 Man-Down and No-Movement Indication .................................................. 61
10.2.3 Cancel a Man-Down, or No-Movement Alarm ............................................ 62
10.3 Automatic Call after Alarm ................................................................................. 62
11. Notifications .............................................................................................................. 63
11.1 Sound and Vibration ........................................................................................... 63
11.1.1 Sound Pressure Levels................................................................................ 63
11.2 Color-Coded LED Signals...................................................................................... 63
11.3 Top Display Notification...................................................................................... 64
11.4 Lock Screen Notifications.................................................................................... 64
11.4.1 Interacting with Notifications on the Lock Screen ..................................... 65
11.5 Status Bar............................................................................................................ 66
11.6 Notifications........................................................................................................ 66
11.7 Notification Drawer............................................................................................. 68
11.8 Icons Used for Notification.................................................................................. 69
12. Apps ........................................................................................................................... 70
12.1 Stock Apps .......................................................................................................... 70
12.2 Google™ Mobile Services - GMS .......................................................................... 71
12.2.1 List of GMS Apps Delivered with the Handset ........................................... 71
13. Camera and Gallery .................................................................................................. 73
13.1 Camera ................................................................................................................ 73
13.2 Gallery ................................................................................................................. 73
13.3 Screenshot........................................................................................................... 73
14. Barcode Scanning...................................................................................................... 74
15. My Services ................................................................................................................ 75
16. Settings...................................................................................................................... 76
16.1 Display Settings .................................................................................................. 76
16.1.1 Change Brightness...................................................................................... 76
16.1.2 Set Font Size............................................................................................... 76
16.1.3 Owner ID and Name.................................................................................... 76
16.1.4 Sleep Timeout............................................................................................. 77
16.1.5 Rotate Top Display ..................................................................................... 77
16.2 Sound Settings.................................................................................................... 77
16.2.1 Volumes...................................................................................................... 77

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
16.2.2 Ringtones ................................................................................................... 77
16.2.3 Notification Sound...................................................................................... 77
16.2.4 Set Tones .................................................................................................... 77
16.2.5 Hearing Aid Compatibility .......................................................................... 78
16.3 Languages Settings ............................................................................................ 78
16.4 Time and Date Settings....................................................................................... 78
16.5 Telephony Settings ............................................................................................. 78
16.5.1 Use the Power Button to End Calls ............................................................. 78
16.6 Admin Settings ................................................................................................... 78
16.7 About Phone Settings......................................................................................... 78
17. Operation Notice ....................................................................................................... 79
17.1 Accessibility and Voice Quality ........................................................................... 79
18. Maintenance .............................................................................................................. 80
18.1 Cleaning the Handset.......................................................................................... 80
18.2 Battery Maintenance........................................................................................... 80
18.3 Replace the Color Pad for the Hinge-Type Clip ................................................... 80
18.3.1 Remove the color pad................................................................................. 80
18.3.2 Attach the color pad................................................................................... 80
19. Troubleshooting User Manual.................................................................................. 81
19.1 Operational Problems ......................................................................................... 82
19.2 Warning Messages.............................................................................................. 83
20. Related Documents User Manual............................................................................. 85
21. Document History User Manual............................................................................... 86
Appendix A. Safety Precautions .................................................................................... 91
A.1 Frequency Range................................................................................................... 91
A.2 Regulatory Information (EU and EFTA) ................................................................ 91
A.2.1 Exposure to Radio Frequency Signals .......................................................... 91
A.3 Regulatory Compliance Statements (USA and Canada Only) .............................. 92
A.3.1 FCC and ISED Compliance Statements .......................................................... 92
A.3.2 Exposure to Radio Frequency Signals........................................................... 92
A.3.3 Band Restrictions (Canada).......................................................................... 93
A.4 Precautions and Environmental Requirements .................................................... 93
A.4.1 Handset ........................................................................................................ 93
A.4.2 Battery......................................................................................................... 93

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
1
1. Introduction User Manual
1. Introduction User Manual
The Ascom Myco Wi-Fi and Cellular Smartphone is a durable and robust handset, purpose
built for nurses, caregivers and clinicians. Alerts from patient monitors, and communication
from staff and patients, are available to you at all times, wherever you are on-site. With the
top display, color coded LED priority beacon and touchscreen you have the ability to quickly
respond to alerts.
NOTE: The Ascom Myco Wi-Fi and Cellular Smartphone is referred to as the handset in this
manual.
The handset is available in two versions:
• Ascom Myco Wi-Fi
• Ascom Myco Wi-Fi and Cellular
Read Appendix A. Safety Precautions on page 91 before using the handset.
For a list of:
• Abbreviations and glossary used in the manual, see 1.1 Abbreviations and Glossary User
Manual on page 3.
• Handset features, see 1.2 Features on page 4.
Target Group
This document is targeted at personnel responsible for handling the administration and
distribution of handsets at the end customer site.
It is also intended for the end user, or anyone interested in acquiring deeper knowledge
about the handset.
Prerequisites
Before the handset can be used, an administrator must do the following:
1 If the Cellular handset version is used, insert a micro-SIM card from a mobile network
operator into the handset. Refer to 2.1 Insert SIM Card on page 6.
2 Register the handset in the PBX for voice, in the applicable Unite module(s) for
messaging, and the optional central management (Easy deployment) for setup and
configuration of handsets. Refer to the Configuration Manual, Ascom Myco Wi-Fi and
Cellular Smartphone.
3 Read the safety precautions in Appendix A. Safety Precautions on page 91.
How to Use This Document
This document describes the features and settings of the Ascom Myco Wi-Fi and Cellular
Smartphone. It's referred to as the "handset" in the manual, and especially marked with "Wi-
Fi only", or "Cellular only", whenever the functionality differs between handset versions.
All assigned locations and alerts in this document are according to default programmed
versions, but additional functions, and factory settings are also included to cover additional
functionality.
The images can differ, depending on the software version.
For software download and parameter setup, refer to the Configuration Manual, Ascom
Myco Wi-Fi and Cellular Smartphone.

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
2
1. Introduction User Manual
NOTE: Some functions are dependent on the PBX and protocol (SIP) versions, and your
system may not support all functions described in this document. For more
information about your system, please contact the person (or department)
responsible for the system in your organization, or contact your supplier.

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
3
1. Introduction User Manual
1.1 Abbreviations and Glossary User Manual
1G, 2G, 3G, 4G Common naming of the generations of mobile
communication evolution.
Alert Alert message from equipment such as patient monitors
and nurse call systems.
Cellular GSM/3G
Conversation A collection of instant messages sent between two
handsets.
Device Manager Application for management of handsets, editing of
parameters and updating the handsets with new software,
running on Unite CM/Unite CS.
GMSaGoogle™ Mobile Services. It is possible to enable GMS, a
suite of integrated Google applications to enable apps such
as Google Play™, Gmail™ or Google Maps™.b
GSM Global System for Mobile Communication (often called 2G)
IP Internet Protocol is the principal communications protocol
in the Internet protocol suite.
LAN Local Area Network
Message Instant message sent between two handsets, using the
Unite CM/Unite CS.
MDM Mobile Device Management
Micro-SIM A SIM card standard with a smaller form factor compared
to a full-size SIM, or a mini-SIM card.
NFC Near Field Communication. A set of communication
protocols that enable two devices to establish
communication by bringing them within close proximity of
each other.
Overflow menu The overflow menu (or the options menu) is a menu that
appears if additional options are available. The menu
allows for options beyond those included in the regular
user interface of the application. The overflow menu is
typically located in the top right-hand corner of the action
tool bar. The menu is represented by a stack of three
squares.
PBX Private Branch Exchange. A telephone system within an
enterprise that switches calls between local lines, and
allows all users to share a certain number of external lines.
HSPA High Speed Packet Access
Shared Phone The shared phone feature enables a personal user number
with associated alerts, conversations and an optional SIP
number for calling, regardless of what handset is in use by
that user.
SIM Subscriber Identity Module
SIP Session Initiation Protocol
SMS Short Message Service. Text messages sent over the
cellular network.
NOTE: Only applicable for the Cellular handset version.

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
4
1. Introduction User Manual
1.2 Features
Both handset versions (Wi-Fi, and Wi-Fi & Cellular) share the same features, apart from the
cellular functionality.
Unite CM Unite Connectivity Manager:
Unite module that enables messaging and alarm handling
in a WLAN system. It also includes the Device Manager.
Unite CS Unite Communication Server (Unite CS) is a software only,
Unite Core system offering, utilizing an off-the-shelf server
for customer deployment. It delivers mission-critical
messaging, alarms and data to mobile staff members
enabling quicker response to information.
VoIP Voice over IP
VoWiFi Voice over Wi-Fi is a wireless version of VoIP and refers to
IEEE 802.11a, 802.11b, or 802.11g network.
Wi-Fi The commonly understood name for wireless LAN
networks. Used generically when referring of any type of
802.11 network.
WLAN Wireless Local Area Network (LAN):
A type of LAN in which data is sent and received via high-
frequency radio waves rather than cables, or wires.
a.Only available for Ascom Myco 2, GMS handset version.
b.Android, Google, Google Play and other marks are trademarks of Google, Inc.
Features
Professional Smartphone designed for mission-critical communication
3G Cellular with HSPA data support (cellular handset version only)
Wi-Fi 802.11a/b/g/n support
Seamless Wi-Fi roaming, that is, on-call handover between access points
Centralized management using Ascom Unite, or 3rd party MDM tools
Supports Over-the-Air administration
Android™ 5.1 (Lollipop®)
3rd party App support
Supports integration with other systems using Ascom Unite middleware
Google Mobile Services (Google apps and services)a
Smart alert handling
Top display with color-coded LED priority beacon
Easily exchangeable battery
Durable, robust, and easy to carry
Optimized for single hand use, and regular disinfection
Multifunction/Alarm button (optional)
Hearing aid compatible (HAC)
Headset supportb
IP54 rated

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
5
1. Introduction User Manual
Professional barcode reader API, supporting 1D and 2D barcodes
(optional)
Easy deployment via QR-code
Man-down and No-movement alarms
Push-to-Talk (PTT) group call
Location (Ascom IRc, AP, Ekahau RTLS, Cisco MSE and GPS on the cellular
versions)
NFC Supportd
Shared Phone
a.Only available for Ascom Myco 2, GMS handset version.
b.Only available for Ascom Myco 2.
c.Only available for Ascom Myco 2.
d.Only available for Ascom Myco 2.
Features

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
6
2. Quick Installation Steps for Administrators
2. Quick Installation Steps for Administrators
An administrator should perform the following steps to get the handset started:
NOTE: Remove the protective plastic sheet attached to the display, for proper function of the
touchscreen.
1 Insert the micro-SIM card (Cellular handset versions only). Refer to 2.1 Insert SIM Card
on page 6.
NOTE: Only a micro-SIM size card can be used in the handset.
2 Close the battery cover, and lock it. Refer to 4.11 Change the Battery on page 24.
TIP: The battery has an approximately 50% charge at delivery, and doesn't need to be
charged before use.
3 Change the language (if other than the default english). Refer to 16.3 Languages
Settings on page 78.
4 Enter the handset ID (Easy deployment). Refer to 2.2 Install and Configure the
Handset on page 6.
NOTE: If not already done as prerequisite, perform Easy deployment. Refer to the
Configuration Manual, Ascom Myco Wi-Fi and Cellular Smartphone.
5 Configure parameter settings for the site, or for the handset user. Refer to the
Configuration Manual, Ascom Myco Wi-Fi and Cellular Smartphone for further
information.
2.1 Insert SIM Card
NOTE: Cellular handset version only. Only micro-SIM size cards can be used in the handset.
1 Unlock the battery cover lock, and then remove the battery from the handset.
2 The SIM card slot is located under the clip. Press the upper part of the clip to open it
fully, and insert the micro-SIM in the SIM card slot, in the direction as shown on the
label.
TIP: If needed, use a tweezer to hold the SIM card, and then push it into the slot.
3 Close the battery cover, and then lock it. The handset starts within seconds, if the
battery is charged.
TIP: If the handset does not start, charge the battery, and then long press the Power
button to turn the handset On.
Remove SIM Card
1 Open the battery cover lock. Press the clip to open it fully, and remove the Battery
Pack.
2 Remove the micro-SIM card by using a 3-4 mm screwdriver, or similar tool, in the hole
above the SIM card slot, and pull outwards, until the micro-SIM card can be removed
(with your fingers, or with a tweezer).
CAUTION: Be careful not to damage the inside of the SIM card slot.
2.2 Install and Configure the Handset
The recommended method to install and configure a handset is through Easy Deployment,
by using a pre-configured staging WLAN. If Easy Deployment isn't configured in the system,
use QR code setup, or install the handset manually through the admin settings menu.

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
7
2. Quick Installation Steps for Administrators
NOTE: For detailed instructions, refer to the Configuration Manual, Ascom Myco Wi-Fi and
Cellular Smartphone.
Follow the instructions in the applicable section:
•2.2.1 Install Using Easy Deployment on page 7
•2.2.2 Install Using QR Codes on page 7
•2.2.3 Manual Installation on page 8
2.2.1 Install Using Easy Deployment
The handset is automatically installed and configured, if the Wi-Fi system is configured for
Easy Deployment. Refer to the Configuration Manual, Ascom Myco Wi-Fi and Cellular
Smartphone for information on how to configure Easy Deployment in the Wi-Fi system.
If the handset is successfully installed after the Easy Deployment process, but hasn't
received a messaging number automatically, do the following:
1 If the handset is turned On, turn it Off and then On again.
2 When the handset displays: "No messaging number configured for this device", tap
Setup number.
3 When the handset displays "Enter messaging number", enter the number.
CAUTION: If a wrong number is entered, a factory reset must be done, and all handset
configuration parameter settings are restored to the default values. Refer to the
Configuration Manual, Ascom Myco Wi-Fi and Cellular Smartphone.
4 Tap Done.
5 If the Unite system is configured for user login, enter the user ID and password
supplied by the system administrator.
2.2.2 Install Using QR Codes
Quick installation and setup can be done by scanning a QR code, if Easy Deployment is
unavailable. The Setup QR code is created by a system administrator and contains the
parameters necessary to install the handset in the system. Refer to the Configuration
Manual, Ascom Myco Wi-Fi and Cellular Smartphone for instructions on how to create Setup
QR codes.
To scan a Setup QR code, do the following:

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
8
2. Quick Installation Steps for Administrators
1 On the App view, tap Setup .
2 Turn the handset horizontally and position the handset so that the QR code fits
within the scanning window.
3 If the scan is successful the Setup app closes automatically and the text "Deployment
data applied successfully" appears on screen.
If needed, follow the steps in 2.2.1 Install Using Easy Deployment on page 7 to add a
messaging number to the handset after installation.
2.2.3 Manual Installation
If neither QR codes, nor Easy Deployment is available, the handset can be manually installed
through the admin settings menu. Refer to the installation chapter of the Configuration
Manual, Ascom Myco Wi-Fi and Cellular Smartphone.

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
9
3. Handset Description
3. Handset Description
Both handset versions (Ascom Myco Wi-Fi, and Ascom Myco Wi-Fi and Cellular) share the
same external characteristics.
This chapter includes the following sections:
•3.1 Handset Overview on page 9
•3.2 Accessories on page 12
3.1 Handset Overview
1Speaker.
2 Front microphone (main)
3 Charging connector / Headset connector
4 Home button (3.1.1 Home Button on page 10)
5 Front display with Touchscreen
6 Volume button, Up and Down (3.1.2 Volume Button, Up and Down on page 10)
7 Power button (3.1.3 Power Button on page 10)
8Proximitysensor(3.1.6 Proximity Sensor on page 11)
9 Multifunctiona/Alarm button (3.1.7 Multifunction, and Alarm Button on page 11)
10 Top display (3.1.8 Top Display on page 11)
21 22
23

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
10
3. Handset Description
3.1.1 Home Button
• Press to return to the Alert view (refer to 4.7.1 Alert View on page 18).
• Press to wake the display from sleep mode (refer to 4.2 Wake and Unlock the Handset,
or Lock and Put It to Sleep on page 14). The Power button can also be used for this
functionality.
3.1.2 Volume Button, Up and Down
• Press up to increase, or press down to decrease the speaker and loudspeaker volume
(refer to 4.3 Adjust the Volume on page 14).
• Press the volume down button repeatedly to mute notification- or call sounds (refer to
4.4 Use Vibrator Only, or Silent Mode on page 15).
To specify the default volume, refer to 16.2.1 Volumes on page 77.
3.1.3 Power Button
• Long press to turn the handset on (refer to 4.1 Turn the Handset On, or Off on page 13).
• Press to wake the display from sleep mode (refer to 4.2 Wake and Unlock the Handset,
or Lock and Put It to Sleep on page 14). The Home button can also be used for this
functionality.
• Press to put it to sleep (refer to 4.2 Wake and Unlock the Handset, or Lock and Put It to
Sleep on page 14).
• Long press to turn off the handset (refer to 4.1 Turn the Handset On, or Off on page 13).
11 Color-coded LED priority beacon (11.2 Color-Coded LED Signals on page 63)
12 Loudspeaker
13 Rear microphone
14 Camera (13. Camera and Gallery on page 73.)
15 GSM antenna
16 Battery cover lock
17 Battery Pack
18 Clip
19 WLAN antenna, and GPS antenna
20 Color pad for clip (3.1.10 Color Pad for Clip on page 12.)
21 Back button
22 Overview button
23 Ascom IR location
a.This feature is system dependent.

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
11
3. Handset Description
3.1.4 Back Button1
• Press to navigate backwards, to the previous screen. This will result in different behavior,
depending on where you are in the user interface.
- Inside a menu, pressing the back button will navigate up one level
- At the top level of a menu, pressing the back button will exit the menu and go back to
the application main screen
- On the main screen of an application, pressing the back button will navigate back to
the Alert view or the app from which the current app was launched
3.1.5 Overview button2
• Press to show a list of images that represents apps that have recently been used (with
the most recently used app at the top). Pressing any of the images will launch the
corresponding app.
3.1.6 Proximity Sensor
The Proximity sensor automatically puts the screen in sleep mode when you hold the
handset close to your head, to avoid unintentional screen taps. When you move the handset
away from your head, the screen automatically turns back on.
3.1.7 Multifunction, and Alarm Button
The Multifunction/Alarm button located on the top of the handset can be programmed for
different kinds of functionality, such as:
• Place a call
• Act as a walkie talkie button (see 5.7 Push-to-Talk Group Call on page 42)
• For alarm functionality (see 10. Personal Alarm on page 60).
Some third-party apps can also be configured to use the button for input.
NOTE: If a third-party app is using the button, no other multifunction or alarm button
functionality can be used.
Use the button in the following ways:
•Longpress
- Press and hold the button.
•Doublepress
- Press the button twice within two seconds.
The functionality for long press and double press differ depending on the system
configuration. For more information on how to configure the multifunction and alarm
button, please refer to the Configuration Manual, Ascom Myco Wi-Fi and Cellular
Smartphone.
3.1.8 Top Display
With the top display, you get information about incoming calls, messages, or alerts, without
the need to look at the front display.
• Refer to 7.2.1 Top Display on page 49 for details on how alerts are shown in the top
display.
1.Designated hardware button on Ascom Myco 2, software button at the bottom of the screen on earlier models.
2.Designated hardware button on Ascom Myco 2, software button at the bottom of the screen on earlier models.

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
12
3. Handset Description
• Refer to 11.2 Color-Coded LED Signals on page 63 for details on how other notifications
are shown in the top display.
3.1.9 Ascom IR location1
The Ascom Myco handset is capable of using IR-positioning with the Ascom IR Location
feature.
3.1.10 Color Pad for Clip
The color pad on top of the clip is used to differentiate the handsets between, for example,
workgroups, shifts, or roles. The blue color pad is attached by default, and it can be
exchanged for one of the colors, red, yellow, or green. See 18.3 Replace the Color Pad for the
Hinge-Type Clip on page 80.
3.2 Accessories
The following accessories are available for the handset:
1.Only available for Ascom Myco 2.
Battery Pack A replacement Battery Pack may be replaced and charged
separately in the Battery Charging Rack, which is the quickest
way to charge.
Spare clip The replacement hinge-type clip is especially designed to fit
one-layered fabric, such as shirt pockets.
Safety cord The Safety Cord is attached around the clip to prevent from
dropping the handset.
Color pad kit for clip The color pad is attached to the clip, and is used to easily
identify the handset belonging to, for example, a workgroup,
shift, or role.
CR5 Charging Rack The Charging Rack (CR5) charges up to six handsets at the
same time.
Charging time (fully depleted battery): Approx. 4 hours.
CR6 Battery Charging Rack The Battery Charging Rack(CR6) charges up to six Battery
Packs at the same time.
Charging time (fully depleted battery): Approx.3 hours.
Table adapters for
Charging Rack (CR5/CR6)
With the attachable feet the Charging Rack can be placed on a
table, instead of being wall mounted.
Micro-USB cable The Micro-USB cable, attached to the USB Power supply,
charges one handset at a time, for example at your own desk.
When connected to (an active) computer, the USB cable can
also be used to charge the handset, or for troubleshooting.
Charging time (fully depleted battery): Approx. 4.5 hours.
USB Power supply The USB Power supply is used with the Micro-USB cable, for
charging in a wall socket.
Headset with mic on cablea
a.Only available for Ascom Myco 2.
With an Ascom headset adapter, the Ascom headset can be
used for hands-free calling.
Headset adapter (3.5
mm)b
b.Only available for Ascom Myco 2.
The headset adapter plugs into the Charging-/Headset
connector. Once connected, it accepts any 3.5 mm Android
compatible headset, including the Ascom original headset.

TD 93066EN
3 October 2017 / Ver. H
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
13
4. Basics
4. Basics
The following chapter describe how to use the handset. Read them through before using the
handset for the first time.
This chapter includes the following sections:
•4.1 Turn the Handset On, or Off on page 13
•4.2 Wake and Unlock the Handset, or Lock and Put It to Sleep on page 14
•4.3 Adjust the Volume on page 14
•4.4 Use Vibrator Only, or Silent Mode on page 15
•4.5 Use the Touchscreen on page 15
•4.6 Use the Keyboard on page 17
•4.7 The User Interface on page 17
•4.8 Use Apps on page 20
•4.9 Battery Level Indication on page 21
•4.10 Charge the Handset Battery on page 21
•4.11 Change the Battery on page 24
•4.12 Log In, or Log Out on page 24
•4.13 Availability Status on page 28
4.1 Turn the Handset On, or Off
Turn the Handset On
NOTE: The handset is automatically turned On when a battery is inserted.
1 Long press the Power button. Wait until the lock screen is shown.
2 Swipe upwards to unlock the screen.
If required, type the PIN/password.
3 Wait for the handset to start.
Turn the Handset Off
1 Long press the Power button.
2 Tap Power Off.