ASCOM d62 Talker Instruction sheet

TD 92639EN
25 November 2011 / Ver. E
Configuration Manual
Ascom d62 DECT Handset

TD 92639EN
25 November 2011 / Ver. E
Configuration Manual
Ascom d62 DECT Handset
Contents
1 Introduction....................................................................................................................... 1
1.1 Abbreviations and Glossary ...................................................................................................... 1
1.2 Functionality matrix ................................................................................................................... 3
2 Getting started with Configuration of the d62 handset............................................... 5
2.1 PDM Windows Version ............................................................................................................... 5
2.2 Device Manager in IMS3 ............................................................................................................ 5
3 Installation of handsets ................................................................................................... 7
3.1 Preparing PDM Windows Version or IMS3 for handling of d62 ...................................... 7
3.2 Installation of a new handset .................................................................................................. 7
4 Maintenance .................................................................................................................... 10
4.1 Definitions ...................................................................................................................................10
4.2 Upgrade handset software .....................................................................................................10
4.3 View licenses of handset .........................................................................................................11
4.4 Upgrade handset by license ...................................................................................................11
4.5 Perform a Factory reset ...........................................................................................................13
4.6 Replacement procedure choice guide ..................................................................................14
4.7 Replacement of Handset with the IMS3 ..............................................................................14
4.8 Handset Replacement with the PDM Windows Version ..................................................15
4.9 DECT Frequency Band Configuration ....................................................................................17
5 Handset Configuration .................................................................................................. 18
5.1 Configure a Handset Using a Template ...............................................................................18
5.2 Voice Mail ....................................................................................................................................19
5.3 Central Phonebook ....................................................................................................................19
5.4 Company Phonebook ................................................................................................................20
5.5 Import Contacts .........................................................................................................................20
5.6 Call Services ................................................................................................................................21
5.7 Call Diversion ..............................................................................................................................21
5.8 Absence Handling .....................................................................................................................22
5.9 In Call Menu .................................................................................................................................23
5.10 Own Line Settings ...................................................................................................................24
5.11 Configure DTMF .......................................................................................................................25
5.12 Uploadable Language ............................................................................................................25
5.13 Customize the Menu ..............................................................................................................26
5.14 Configure Handset Restrictions ...........................................................................................26
5.15 Actions when Handset Placed in Charger .........................................................................27
5.16 Disable Homebase GAP Registration .................................................................................28
5.17 Require Encrypted Base Station ..........................................................................................28

TD 92639EN
25 November 2011 / Ver. E
Configuration Manual
Ascom d62 DECT Handset
5.18 Base station positioning .......................................................................................................28
5.19 DECT Location ..........................................................................................................................29
5.20 Special Location .......................................................................................................................31
5.21 Special Location .......................................................................................................................31
5.22 Poll Location .............................................................................................................................31
5.23 Site Survey Tool .......................................................................................................................31
5.24 Common Alarm Settings .......................................................................................................32
5.25 Push Button Alarm .................................................................................................................32
5.26 Messaging Settings ................................................................................................................34
5.27 Services .....................................................................................................................................39
5.28 Protect registration from user deletion ............................................................................40
5.29 Emergency Call Number ........................................................................................................40
5.30 Audio adjustment ...................................................................................................................40
5.31 Headset configuration ...........................................................................................................41
5.32 Display New Messages and Call Information Upside Down .........................................42
5.33 Display Management Layout ...............................................................................................42
5.34 Owner identification in the idle display. ...........................................................................42
5.35 Profiles .......................................................................................................................................43
5.36 Shortcuts ...................................................................................................................................45
5.37 Shared Phone ...........................................................................................................................45
5.38 Push-to-Talk (PTT) Group Call .............................................................................................46
5.39 Bluetooth Data Profile ...........................................................................................................46
6 Administration ................................................................................................................ 48
6.1 Admin Menu Tree ......................................................................................................................48
6.2 Quick Access to the handset’s Device Information ...........................................................50
6.3 Quick Access to the Handset’s Input Menus .......................................................................50
6.4 LED indications ...........................................................................................................................50
7 Troubleshooting .............................................................................................................. 51
7.1 Fault Symptoms .........................................................................................................................51
7.2 Display Information in Handset .............................................................................................51
7.3 Error Messages in PDM .............................................................................................................53
8 Related Documents......................................................................................................... 54
9 Document History ........................................................................................................... 55
Appendix A: Programming Custom Sound ...................................................................... 56
Index .................................................................................................................................. 58

TD 92639EN
25 November 2011 / Ver. E
Configuration Manual
Ascom d62 DECT Handset
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1 Introduction
This document is a guide for installing, configuring and maintaining functionality of the d62
handsets.
The d62 can be used straight away in your system but it is highly recommended to install
the Portable Device Manager (PDM) Windows Version or the Integrated Wireless Messaging
and Services application (IMS3). This enables customization of the behaviour of the handset
to suite each user profile and the specific PBX used in the system.
The PDM Windows Version is aimed for smaller sites where the handsets are within reach.
The IMS3 makes it possible to administrate the handsets centrally via a web interface
without the need to collect the handsets.
It is recommended that the reader has basic knowledge of the Ascom system and basic
knowledge of subscribing handsets to the PBX.
1.1 Abbreviations and Glossary
ALS Acoustic Location Signal
DECT Digital Enhanced Cordless Telecommunications:
global standard for cordless telephony.
IM Interactive Messaging
IMS3 Integrated Message Server
An application running on an ELISE module, that enables wireless
services to and from portable devices and chargers.
IPDI International Portable DAM Identity
DAM (DECT Authentication Module)
See IPEI for more information.
IPEI International Portable Equipment Identity
IPEI/IPDI is needed to enable network subscription of the handset. At
delivery of the handset, IPEI and IPDI are the same and either can be
used for network subscription. If one handset is replaced with another
using the Easy replacement procedure the IPDI will be exchanged and
IPEI and IPDI will no longer be the same. If the IPEI and the IPDI differ,
the IPDI shall be used for network subscription.
Messenger Ascom d62 product license for Messaging solutions
OTA Over The Air
PBX Private Branch Exchange:
Telephone system within an enterprise that switches calls between
local lines and allows all users to share a certain number of external
lines.
PDM Portable Device Manager
An application, running on a PC, for managing portable devices,
charging racks, etc.
Protector Ascom d62 product license for Personal security
Talker Ascom d62 Standard product license
Unite Generic term for messaging system that unites different systems, for
example System 900, System 9d, and teleCARE M.

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User ID User ID identifies the set of user parameters possible to save and
administrate via PDM. It can be moved together with user parameters
between handsets. It is normally set automatically at DECT subscription
to be equal to call number.

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1.2 Functionality matrix
The following matrix shows which functionalities that can be used by the different product
licenses (Talker, Messenger, and Protector) and require settings via PDM.
Talker Messenger Protector
Company Phonebook Yes Yes Yes
Central Phonebook Yes Yes Yes
Personalized menu Yes Yes Yes
Audio adjustment (mic gain etc.) Yes Yes Yes
Customizable ring signals and message alerts No Yes Yes
Procedure call Yes Yes Yes
System profiles No Yes Yes
Handset restrictions Yes Yes Yes
180 degrees rotation of message and call
information
No Yes Yes
Display Management Layout Yes Yes Yes
Messaging (message volume, priority settings etc.) No Yes Yes
Voice mail access Yes Yes Yes
Multifunction button Yes Yes No
Push Button Alarm No No Yes
Automatic Call after Alarm No No Yes
Acoustic Location Signal (ALS) No No Yes
DECT Location1No Yes Yes
Special Location2No Yes Yes
Poll Location3No Yes Yes
Location, Base Station No Yes Yes
Base station encryption Yes Yes Yes
Push to Talk (PTT) No Yes Yes
Upload Language Yes Yes Yes
Clear lists in charger Yes Yes Yes
Shared Phone2Yes Yes Yes
Services No Yes Yes
Missed call indication Yes Yes Yes
Emergency call number Yes Yes Yes
Headset button functionality No Yes Yes
Own/User headset profile Yes Yes Yes
PBX date format for absence handling Yes Yes Yes
DTMF settings for On-hook/PTT No Yes Yes
Own line settings Yes Yes Yes
Bluetooth Data Profile2,4 No Yes Yes
Upgradable to Messenger Yes No No

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Ascom d62 DECT Handset
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Upgradable to Protector Yes Yes No
1. Requires a functionality license.
2. DECT location must be enabled to use this feature.
3. DECT location or Base Station Positioning must be enabled to use this function.
4. The handset’s hardware must support Bluetooth.

TD 92639EN
25 November 2011 / Ver. E
Configuration Manual
Ascom d62 DECT Handset
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2 Getting started with Configuration of the d62 handset
It is possible to configure the d62 handset by inserting it into a desktop charger (DC4) or
rack charger (CR3). The charger is connected via USB or ethernet to the PDM Windows
Version or the IMS3.
In the case of IP-DECT, it is possible to configure the d62 over the air.
This chapter describes how to configure handsets in three different system setups:
• with PDM Windows Version
• with IMS3 via chargers
• with IMS3 over-the air
2.1 PDM Windows Version
The Windows Version is run on a PC. The handset is configured via PDM Windows Version as
follows:
• Connect a desktop charger (DC4) or a rack charger (CR3) via USB to the computer
running PDM.
• Start PDM.
• Place the handset in this charger which shall be connected to PDM. The handset can
either be turned off or turned on when placing it in the charger. A handset that is turned
off will start up automatically and the battery charging symbol will be displayed.
For instructions on how to use PDM Windows Version, see Installation and Operation Manual,
Portable Device Manager (PDM), Windows Version, TD 92325EN.
Figure 1. Configuration of handsets via PDM Windows Version
2.2 Device Manager in IMS3
The Device Manager in IMS3 runs on an ELISE3 module.
For instructions on how to use the IMS3, see Installation and Operation Manual, IMS3,
TD 92762EN.
Figure1.
PDM

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2.2.1 Via Chargers
• Connect a desktop charger (DC4) or a rack charger (CR3) via the Ethernet port to the
network.
The charger is by default configured to connect to the network using DHCP. If DHCP is not
used in the network, connect each charger via USB to a PDM Windows Version and
configure a static IP address.
• Start the IMS3.
• Place the handset in a charger that is connected to the IMS3. The handset can either be
turned off or turned on when placing it in the charger. A handset that is turned off will
start up automatically and the battery charging symbol will be displayed.
.
Figure 2. Configuration of handsets via IMS3 and chargers.
2.2.2 Over-the-air via IP-DECT
There is no external equipment needed besides IMS3 and IP-DECT. Please proceed with
3 Installation of handsets on page 7.
Figure 3. Configuration of handsets via IMS3 and over-the-air.
Figure2.
Figure3.
Client
IMS3
IP
Client
IPBS
Ascom
IP-DECT
System
IP
IMS3

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25 November 2011 / Ver. E
Configuration Manual
Ascom d62 DECT Handset
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3 Installation of handsets
This section describes the recommended procedure for installing and configuring handsets.
There are several ways to install a handset but the procedures described here guarantees
simple maintenance of the system.
It is recommended to use the IMS3 to install and maintain handsets in a large system. The
reason is that it enables to install, upgrade and configure a large amount of handsets
simultaneously. Another benefit is that the collection of the handsets from the user is not
needed. They can be maintained while placed in network connected desktop chargers (DC4)
on the users desks. Network connected rack chargers (CR3) can also be used, or over the air
in the case of IP-DECT.
The PDM Windows Version enables administration of handsets inserted in a Desktop
Charger (DC4) or Rack Charger (CR3) connected via USB to the administrator’s computer.
For PDM, see Installation and Operation Manual, Portable Device Manager (PDM), Windows
Version, TD 92325EN or Installation and Operation Manual, IMS3, TD 92762EN.
3.1 Preparing PDM Windows Version or IMS3 for handling of d62
If the parameter definition file (.def file) for the handset is not present in the PDM Windows
Version or IMS3, it can be added by following the procedure below. The parameter definition
file and software files are delivered as a package file with the extension '.pkg'. Note that
template files (.tpl) may also be included in a package file.
1 Open the PDM Windows Version or the IMS3.
2 In the File menu, select Import > Packages.
3 Select the package and click "OK".
The package will be imported and the files will be created; one definition file with the
extension .def and one software file with the extension .bin. Template files may also be
created.
File extensions are further explained in an appendix in Installation and Operation Manual,
Portable Device Manager (PDM), Windows Version, TD 92325EN and Installation and
Operation Manual, IMS3, TD 92762EN.
3.2 Installation of a new handset
The installation basically contains three steps:
• Subscription towards the DECT-system – needed to be able to make calls and send
messages (Mandatory).
• Create an identity for the handset in the PDM – needed to be able to configure the
behaviour of the handset and take backups of the handset configuration
(Recommended).
• Configure the handset using PDM – customize the behaviour of the handset to suite
each user profile and the specific PBX used in the system (Recommended).
The installation is described in two different scenarios, see below. Before starting, check
which scenario that suits best.
•3.2.1 Handset Installation in IP-DECT System (release 4.x or later) on page 8
•3.2.2 Handset Installation in DECT or IP-DECT System (release 3.1.x - 3.4.x) on page 8
•3.2.3 Handset Installation in DECT or IP-DECT System (release 3.0.x or lower) on page 8