ASCOM d62 Talker Instruction sheet

TD 92639EN
08 December 2012 / Ver. H
Configuration Manual
Ascom d62 DECT Handset

TD 92639EN
08 December 2012 / Ver. H
Configuration Manual
Ascom d62 DECT Handset
Contents
1 Introduction....................................................................................................................... 1
1.1 Abbreviations and Glossary ...................................................................................................... 1
1.2 Functionality Matrix .................................................................................................................... 3
2 Getting Started with Configuration of the d62 handset............................................... 5
2.1 PDM Windows Version ............................................................................................................... 5
2.2 Device Manager in IMS3/Unite CM .......................................................................................... 5
2.2.1 Via Chargers ........................................................................................................................ 6
2.2.2 Over-the-Air via IP-DECT .................................................................................................. 6
2.3 Device Management in Multiple Systems ............................................................................. 7
3 Installation of Handsets ................................................................................................... 8
3.1 Preparing PDM or Device Manager for Handling of d62 ................................................... 8
3.2 Installing a New Handset ........................................................................................................... 8
3.2.1 Handset Installation in IP-DECT System using Easy Registration ......................... 9
3.2.2 Handset Installation in DECT System (Manually) ...................................................... 9
4 Maintenance .................................................................................................................... 10
4.1 Definitions ...................................................................................................................................10
4.2 Upgrade Handset Software ....................................................................................................10
4.3 View Handset Licenses .............................................................................................................11
4.4 Upgrade Handset by License ..................................................................................................11
4.4.1 Automatic License Upgrade ..........................................................................................11
4.4.2 License Upgrade Using import or Export ...................................................................12
4.4.3 Manual License Upgrade ................................................................................................12
4.4.4 Move License ....................................................................................................................13
4.5 Perform a Factory Reset ..........................................................................................................13
4.6 Replacement Procedure Choice Guide ..................................................................................14
4.7 Replacement of Handset with the Device Manager .........................................................14
4.7.1 Data Included in a Replacement Transfer .................................................................14
4.7.2 Handset Replacement with Device Manager in DECT System .............................15
4.8 Handset Replacement with PDM ...........................................................................................15
4.8.1 Handset Replacement with PDM in DECT System ...................................................15
4.9 DECT Frequency Band Configuration ....................................................................................16
4.9.1 Multiple Frequency Support .........................................................................................16
5 Handset Configuration .................................................................................................. 18
5.1 Configure a Handset Using a Template ...............................................................................18
5.1.1 Create a Template ...........................................................................................................18
5.1.2 Apply a Template ............................................................................................................18
5.1.3 Save a Handset Configuration as a Template ..........................................................19

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5.1.4 Synchronizing a Handset with PDM ...........................................................................19
5.2 Voice Mail ....................................................................................................................................19
5.2.1 Wildcard Characters in Voice Mail Number ...............................................................19
5.3 Central Phonebook ....................................................................................................................20
5.4 Company Phonebook ................................................................................................................20
5.4.1 Create a Phonebook File ................................................................................................20
5.4.2 Upload a Phonebook File ...............................................................................................20
5.4.3 Delete Company Phonebook Entries ..........................................................................20
5.5 Import Contacts .........................................................................................................................20
5.5.1 Create Local Phonebook File .........................................................................................21
5.5.2 Upload a Local Phonebook File ....................................................................................21
5.6 Call Services ................................................................................................................................21
5.6.1 Activate/Deactivate Call Services when Changing Profile ....................................21
5.7 Call Diversion ..............................................................................................................................21
5.7.1 Call Diversion in Profiles .................................................................................................22
5.8 Absence Handling .....................................................................................................................22
5.9 In Call Menu .................................................................................................................................23
5.9.1 Configure Own In Call Functions ..................................................................................23
5.9.2 Create/Hide a Soft Key to an In Call Function ..........................................................24
5.10 Own Line Settings ...................................................................................................................24
5.11 Configure DTMF .......................................................................................................................25
5.11.1 Send DTMF Tone when Pressing On-Hook key ......................................................25
5.11.2 Send DTMF Tones when Pressing/Releasing the PTT Button ............................25
5.12 Uploadable Language ............................................................................................................25
5.13 Customize the Menu ..............................................................................................................26
5.13.1 Hide Missed Call Window ............................................................................................26
5.14 Configure Handset Restrictions ...........................................................................................26
5.14.1 Enable/Disable Mute Function ..................................................................................26
5.14.2 Enable/Disable Switch Off Function .........................................................................26
5.14.3 Enable/Disable Call List ...............................................................................................27
5.15 Actions when Handset Placed in Charger .........................................................................27
5.15.1 In Charger Action when not in Call ...........................................................................27
5.15.2 In Charger Action when in Call ...................................................................................28
5.15.3 Clear Lists when inserted in Charger ........................................................................28
5.16 Disable Homebase GAP Registration .................................................................................28
5.17 Require Encrypted Base Station ..........................................................................................29
5.18 Early Encryption ......................................................................................................................29
5.19 Base Station Positioning .......................................................................................................29
5.20 DECT Location ..........................................................................................................................30
5.21 Special Location .......................................................................................................................32
5.22 Poll Location .............................................................................................................................32

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5.23 Site Survey Tool .......................................................................................................................32
5.24 Common Alarm Settings .......................................................................................................32
5.25 Push Button Alarm .................................................................................................................33
5.25.1 Call Predefined Number without Sending Alarm ..................................................34
5.26 Messaging Settings ................................................................................................................34
5.26.1 Configure Message Alerts with Beep Codes ...........................................................37
5.26.2 Example of TTR/TTP settings .....................................................................................38
5.26.3 Broadcast and Multicast Messaging ........................................................................41
5.27 Name Presentation .................................................................................................................41
5.27.1 Display Management Parameter ..............................................................................42
5.28 Services .....................................................................................................................................43
5.28.1 Add Service .....................................................................................................................43
5.28.2 Delete Service ................................................................................................................43
5.29 Protect Registration from User Deletion ...........................................................................43
5.30 Emergency Call Number ........................................................................................................43
5.31 Audio Adjustment ..................................................................................................................44
5.31.1 Echo Canceling ...............................................................................................................44
5.32 Headset Configuration ..........................................................................................................44
5.32.1 Selection of Headset Type (Corded Headset) ........................................................44
5.32.2 Configuration of headset button ..............................................................................45
5.33 Display New Messages and Call Information Upside Down .........................................45
5.34 Display Management Layout ...............................................................................................46
5.35 Owner identification in the Idle Display ............................................................................46
5.36 Profiles .......................................................................................................................................46
5.36.1 User Profiles ...................................................................................................................46
5.36.2 System Profiles ..............................................................................................................46
5.37 Shortcuts ...................................................................................................................................49
5.38 Shared Phone ...........................................................................................................................49
5.39 Push-to-Talk (PTT) Group Call .............................................................................................50
5.40 Bluetooth Data Profile ...........................................................................................................50
6 Administration ................................................................................................................ 5
2
6.1 Admin Menu Tree ......................................................................................................................52
6.2 Quick Access to the handset’s Device Information ...........................................................54
6.3 Quick Access to the Handset’s Input Menus .......................................................................54
6.4 LED indications ...........................................................................................................................54
7 Troubleshooting .............................................................................................................. 55
7.1 Fault Symptoms .........................................................................................................................55
7.2 Display Information in Handset .............................................................................................55
7.3 Error Messages in PDM .............................................................................................................57
8 Related Documents......................................................................................................... 58

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9 Document History ........................................................................................................... 59
Appendix A: Programming Custom Sound ...................................................................... 60

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1 Introduction
This document is a guide for installing, configuring and maintaining functionality of the d62
handsets.
The d62 can be used straight away in your system but it is highly recommended to install
the Portable Device Manager (PDM) Windows Version or the Integrated Wireless Messaging
and Services application (IMS3) or the Unite Connectivity Manager (Unite CM). This enables
customization of the behaviour of the handset to suite each user profile and the specific PBX
used in the system.
The PDM Windows Version is aimed for smaller sites where the handsets are within reach.
The Device Manager included in the IMS3/Unite CM makes it possible to administrate the
handsets centrally via a web interface without the need to collect the handsets.
It is recommended that the reader has basic knowledge of the Ascom system and basic
knowledge of subscribing handsets to the PBX.
1.1 Abbreviations and Glossary
ALS Acoustic Location Signal
CLIP Calling Line Identity Presentation
CNIP Calling Name Identity Presentation
DECT Digital Enhanced Cordless Telecommunications:
global standard for cordless telephony.
Device Manager Application for management of handsets, charging racks, etc.
IM Interactive Messaging
IMS3 Integrated Wireless Messaging and Services
A software running on an ELISE3 hardware, that enables wireless
services to and from handsets and chargers. Features, such as the
Device Manager application, can be included. In this document, Unite
module refers to IMS3.
IPDI International Portable DAM Identity
DAM (DECT Authentication Module)
See IPEI for more information.
IPEI International Portable Equipment Identity
IPEI/IPDI is needed to enable network subscription of the handset. At
delivery of the handset, IPEI and IPDI are the same and either can be
used for network subscription. If one handset is replaced with another
using the Easy replacement procedure the IPDI will be exchanged and
IPEI and IPDI will no longer be the same. If the IPEI and the IPDI differ,
the IPDI shall be used for network subscription.
Messenger Ascom d62 product license for Messaging solutions
OTA Over The Air
PBX Private Branch Exchange:
Telephone system within an enterprise that switches calls between
local lines and allows all users to share a certain number of external
lines.
PDM Portable Device Manager
An application, running on a PC, for managing portable devices,
charging racks, etc.
Protector Ascom d62 product license for Personal security

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Talker Ascom d62 Standard product license
Unite Generic term for messaging system that unites different systems, for
example System 900, System 9d, and teleCARE M.
Unite
Connectivity
Manager
(Unite CM)
Unite module handling users, communication interfaces,
message routing, activity logging and other essential
messaging services. Features, such as the Device Manager application,
can be included. In this document, Unite module refers to Unite CM.
User ID User ID identifies the set of user parameters possible to save and
administrate via PDM. It can be moved together with user parameters
between handsets. It is normally set automatically at DECT subscription
to be equal to call number.

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1.2 Functionality Matrix
The following matrix shows the functions that are available under the different product
licenses Talker, Messenger, and Protector. Note that the availability of certain functions is
dependent on the respective product license. Available functions require settings to be
made using the PDM/Device Manager.
Talker Messenger Protector
Company Phonebook Yes Yes Yes
Central Phonebook Yes Yes Yes
Early Encryption Yes Yes Yes
Personalized menu Yes Yes Yes
Audio adjustment (mic gain etc.) Yes Yes Yes
Customizable ring signals and message alerts No Yes Yes
Call priority No Yes Yes
Procedure call Yes Yes Yes
System profiles No Yes Yes
Handset restrictions Yes Yes Yes
180 degrees rotation of message and call
information
No Yes Yes
Display Management Layout Yes Yes Yes
Messaging (message volume, priority settings etc.) No Yes Yes
Voice mail access Yes Yes Yes
Multifunction button Yes Yes No
Push Button Alarm No No Yes
Automatic Call after Alarm No No Yes
Acoustic Location Signal (ALS) No No Yes
DECT Location No Yes Yes
Special Location No Yes Yes
Poll Location No Yes Yes
Location, Base Station No Yes Yes
Base station encryption Yes Yes Yes
Push to Talk (PTT) No Yes Yes
Upload Language Yes Yes Yes
Clear lists in charger Yes Yes Yes
Shared Phone Yes Yes Yes
Services No Yes Yes
Missed call indication Yes Yes Yes
Emergency call number Yes Yes Yes
Headset button functionality No Yes Yes
Own/User headset profile Yes Yes Yes
Selection of Device Management system Yes Yes Yes
PBX date format for absence handling Yes Yes Yes

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DTMF settings for On-hook/PTT No Yes Yes
Own line settings Yes Yes Yes
Bluetooth Data Profile No Yes Yes
Upgradable to Messenger Yes No No
Upgradable to Protector Yes Yes No

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2 Getting Started with Configuration of the d62 handset
It is possible to configure the d62 handset by inserting it into a desktop charger (DC4) or
rack charger (CR3). The charger is connected via USB or ethernet to the PDM or the Device
Manager.
In the case of IP-DECT, it is possible to configure the d62 over the air.
This chapter describes how to configure handsets in three different system setups:
• with PDM Windows Version
• with Device Manager via chargers
• with Device Manager over-the air
2.1 PDM Windows Version
The Windows Version is run on a PC. The handset is configured via PDM Windows Version as
follows:
• Connect a desktop charger (DC4) or a rack charger (CR3) via USB to the computer
running PDM.
• Start PDM.
• Place the handset in this charger which shall be connected to PDM. The handset can
either be turned off or turned on when placing it in the charger. A handset that is turned
off will start up automatically and the battery charging symbol will be displayed.
For instructions on how to use PDM, see Installation and Operation Manual, Portable Device
Manager (PDM), Windows Version, TD 92325EN.
Figure1.
PDM
Figure 1. Configuration of handsets via PDM
2.2 Device Manager in IMS3/Unite CM
The Device Manager in IMS3/Unite CM runs on an ELISE3 module.
For instructions on how to use the IMS3/Unite CM, see Installation and Operation Manual for
IMS3/Unite CM.

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2.2.1 Via Chargers
• Connect a desktop charger (DC4) or a rack charger (CR3) via the Ethernet port to the
network.
The charger is by default configured to connect to the network using DHCP. If DHCP is not
used in the network, connect each charger via USB to a PDM Windows Version and
configure a static IP address.
• Start the Device Manager.
• Place the handset in a charger that is connected to the Device Manager. The handset can
either be turned off or turned on when placing it in the charger. A handset that is turned
off will start up automatically and the battery charging symbol will be displayed.
Figure2.
Client
IP
Device Manager
Unite module
Figure 2. Configuration of handsets via Device Manager and chargers.
2.2.2 Over-the-Air via IP-DECT
There is no external equipment needed besides Device Manager and IP-DECT. Please proceed
to chapter 3 Installation of Handsets on page 8.
Figure3.
Client
IPBS
Ascom
IP-DECT
System
IP
Device Manager
Unite module
Figure 3. Configuration of handsets via Device Manager and over-the-air.

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2.3 Device Management in Multiple Systems
When using a handset in multiple systems, it is possible to determine in which system the
handset shall be synchronized with the Device Manager in the Unite module. This means
that software upgrade and configuration of the handset only will be applied when it is
present in the system where the handset shall synchronize with the Device Manager.
The default setting depends on two conditions:
• if a handset has a valid subscription and is upgraded to software version 3.5.6 or
greater, the default setting will be that the handset synchronizing with the Device
Manager in all systems.
• if a handset has no subscriptions and you subscribe it towards the first system, the
default setting will be that the handset synchronizing with the Device Manager in that
system (that is System A).
NOTE: When changing the "Device Management system" parameter to another system, the
handset will lose the connection to the IP-DECT system for a few seconds.
1 In the PDM or Device Manager, select the "Number" tab.
2 Select the handset to be configured.
3 In the Number menu, select "Edit parameters". A dialog window opens.
4 Select "Systems".
5IntheDevice Management System drop-down list, select the system to be used for
device management.

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3 Installation of Handsets
This section describes the recommended procedure for installing and configuring handsets.
There are several ways to install a handset but the procedures described here guarantees
simple maintenance of the system.
It is recommended to use the Device Manager to install and maintain handsets in a large
system. The reason is that it enables to install, upgrade and configure a large amount of
handsets simultaneously. Another benefit is that the collection of the handsets from the
user is not needed. They can be maintained while placed in network connected desktop
chargers (DC4) on the users desks. Network connected rack chargers (CR3) can also be used,
or over the air in the case of IP-DECT.
The PDM Windows Version enables administration of handsets inserted in a Desktop
Charger (DC4) or Rack Charger (CR3) connected via USB to the administrator’s computer.
For PDM, see Installation and Operation Manual, Portable Device Manager (PDM), Windows
Version, TD 92325EN.
3.1 Preparing PDM or Device Manager for Handling of d62
If the parameter definition file (.def file) for the handset is not present in the PDM or the
Device Manager, it can be added by following the procedure below. The parameter definition
file and software files are delivered as a package file with the extension '.pkg'. Note that
template files (.tpl) may also be included in a package file.
1 Open the PDM or Device Manager.
2 In the File menu, select Import > Packages.
3 Select the package and click "OK".
The package will be imported and the files will be created; one definition file with the
extension .def and one software file with the extension .bin. Template files may also be
created.
3.2 Installing a New Handset
The installation basically contains three steps:
• Subscription towards the DECT-system – needed to be able to make calls and send
messages (Mandatory).
• Create an identity for the handset in the PDM/Device Manager – needed to be able to
configure the behaviour of the handset and take backups of the handset configuration
(Recommended).
• Configure the handset using PDM/Device Manager – customize the behaviour of the
handset to suite each user profile and the specific PBX used in the system
(Recommended).
The installation is described in two different scenarios, see below. Before starting, check
which scenario that suits best.
•3.2.1 Handset Installation in IP-DECT System using Easy Registration on page 9
•3.2.2 Handset Installation in DECT System (Manually) on page 9

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3.2.1 Handset Installation in IP-DECT System using Easy Registration
A handset can subscribe to an IP-DECT system automatically if the following are fulfilled:
• The IP-DECT system is configured for Easy Registration, see the Installation and
Operational Manual for your IP-DECT system.
• The handset’s extension number and IPEI are registered in the IP-DECT system, see the
Installation and Operational Manual for your IP-DECT system.
• The handset is not subscribed to any systems.
• The handset software is version 3.2.x or higher.
Subscribe
Subscribe the handset towards the IP-DECT system. The subscription procedure is described
in the handset’s User Manual.
During the subscription procedure, the handset’s User ID will automatically be set to the
same as the extension number. The User ID is used to identify the handset when it is
connected to PDM/Device Manager and will be visible in the Number column.
Tip: The User ID can be viewed in the handset by navigating to the menu:
Admin menu > Device info > User ID.
See also examples of handset configurations that can be made in chapter 5 Handset
Configuration on page 18.
3.2.2 Handset Installation in DECT System (Manually)
NOTE: The handset to be installed must not have any previous valid registrations. If it has a
valid registration, unsubscribe the handset.
Subscribe
1 Assign an extension number for the handset in the IP-DECT system. See the
corresponding manual for the IP-DECT system.
2 Subscribe the handset towards the IP-DECT system. The subscription procedure is
described in the handset’s User Manual.
During the subscription procedure, the handset’s User ID will automatically be set to
the same as the extension number. The User ID is used to identify the handset when
it is connected to PDM/Device Manager and will be visible in the Number column.
Tip: The User ID can be viewed in the handset by navigating to the menu:
Admin menu > Device info > User ID.
See also examples of handset configurations that can be made in chapter 5 Handset
Configuration on page 18.

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4 Maintenance
4.1 Definitions
In the replacement descriptions, the handsets are defined as:
• "old handset" is the handset to be replaced, possibly damaged but still working
• "new handset" is the replacement handset that will get the settings used in the old
handset
4.2 Upgrade Handset Software
It is possible to upgrade or reinstall the software on a handset. When upgrading the
software of the handset, any data (for example, messages) may be deleted.
1 Open the PDM or the Device Manager.
2IntheDevices tab, right-click the handset to be upgraded/reinstalled and select
"Upgrade software...".
3 If needed, import the software file to be used by clicking "Import". Locate the
software file (.bin or .pkg) and click "Open".
4IntheAvailable software drop-down list, select the desired software file (.bin) and
click "OK".
The software will now be downloaded to the handset. The following table shows the
approximately download times for d62 when done over-the-air (OTA) in an IP-DECT system,
or via charger in a DECT system.
OTA via IPBS OTA via IPBL DC4 Charger connected
to Device Manager via
Ethernet
DC4 Charger connected to PDM
via USB.
approx. 25
min.
approx. 189
min.
approx. 9 min. 20 sec. approx. 9 min. 30 sec.
The software download capacity depends on call traffic stated below. The table below is not
applicable for DC4 charger connected to PDM since IPBS, IPBL or Device Manager is not
needed.
IPBS/IPBL 0-4 simultaneous downloads depending on call traffic as follows:
No. of calls No. of possible simultaneous downloads
0 4
1 3
2 2
3 1
4 > 0
Device
Manager
Max. 10 simultaneous downloads (max. 20 when using an external web
server).
See also Installation and Operation Manual, Portable Device Manager (PDM), Windows
Version, TD 92325EN.
Tip: It is also possible to upgrade several handsets of the same device type (d62)
simultaneously using the Baseline function in the Device Manager. See the Installation and
Operation Manual for the Unite module being used.

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4.3 View Handset Licenses
The license(s) of a handset can be viewed as follows;
• In idle mode, press *#34# and select "License", or
• View the license(s) via the Admin menu in the handset, see 6.1 Admin Menu Tree on
page 52, or
• In the PDM, select the "License" tab and select handset in the list. In the bottom of the
work area, the license options of the device are listed, and whether the options are
enabled or not.
4.4 Upgrade Handset by License
Tip: It is recommended to read the Function Description Product Licensing Overview before
reading this section. The document describes how to view current license(s), purchase
license(s) and the technical solution of the upgrading alternatives described below.
It is possible to upgrade a handset to Protector, and/or add new functionality by adding a
license key for the function(s)/variant.
There are three alternatives for upgrading a handset:
• Automatic upgrade, see 4.4.1 Automatic License Upgrade on page 11.
• License upgrade using import/export, see 4.4.2 License Upgrade Using import or Export
on page 12.
• Manual upgrade, see 4.4.3 Manual License Upgrade on page 12.
Note: A handset can be re-licensed up to 99 times.
The following options are license dependent:
•SharedPhone
1, see 5.38 Shared Phone on page 49 for additional settings.
•DECTLocation,see5.20 DECT Location on page 30 for additional settings.
• Bluetooth Data Profile2, see 5.40 Bluetooth Data Profile on page 50 for additional
settings.
4.4.1 Automatic License Upgrade
Use this option if the PDM has an internet connection to the License Server.
1 Place the handset in a charger connected to the PDM.
First time the handset logs on the PDM, the license key will automatically be
downloaded to the handset, go to step 3.
2 If the handset has been logged on to the PDM before, no automatic check for licenses
will be done. The PDM and License Server must be synchronized as follows;
• Open the PDM Windows Version.
• Select the "Licenses" tab.
• Right-click the handset in the list.
• Select "Refresh".
The license key will now be downloaded to the handset.
3 The handset will be restarted. See also 4.3 View Handset Licenses on page 11 for
viewing the handset’s license option(s).
1. Only applicable if the handset is used in a IP-DECT system.
2. The handset’s hardware must support Bluetooth.

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4.4.2 License Upgrade Using import or Export
Use this option if the PDM has no internet connection to the License Server. A device
information file (.XML) must first be exported from the PDM, and then imported to the
License Web.
1 Place the handset in a charger connected to the PDM.
2 Open the PDM Windows Version.
• Select the "Licenses" tab.
• Right-click the handset(s) in the list.
• Select "Export".
• Save the file on a computer with internet connection to access the License Web
later on.
3 Access the License Web by entering the address "https://ascom-ws.com/licenses" in
a browser. The License Web is used for;
• Importing the device information file
• Viewing/Purchasing the license(s) for the handset(s)
• Downloading the license file containing the license key(s) for the handset(s)
See the online help on the License Web, or the Function Description document
Product Licensing Overview for information on how to use the License Web.
4 When the license file (.XML) containing the license key(s) has been downloaded from
the License Web, select File > Import > Licenses in the PDM to import the file.
5 When the file is imported, the license key(s) is dowloaded to the handset(s), and the
handset will be restarted. See also 4.3 View Handset Licenses on page 11 for viewing
the handset’s license option(s).
4.4.3 Manual License Upgrade
Use this option if the serial numbers of the devices cannot be exported to a file due to a PDM
is not in use. The serial number(s) must be manually entered in the License Web to get the
corresponding license key for the handset. The license key must also be manually entered in
the handset. See the online help on the License Web or the Function Description document
Product Licensing Overview for information on how to get a license key.
Tip: If several handsets shall be upgraded, it is recommended to use 4.4.2 License Upgrade
Using import or Export on page 12.
The license key is added via the Admin menu in the handset, see 6.1 Admin Menu Tree on
page 52 for information on how to activate the Admin menu.
Tip: It is also possible to press *#35# in idle mode for quick access to the "Enter license key"
menu.
1 Press the soft key "Menu".
2 Select "Calls".
3 Select "Admin menu".
4 Select "Enter license key".
5 Enter the license key without any spaces between the digits.
6Press"OK".
If the license key is valid, a dialog window "License key accepted" is shown. The handset will
now be restarted.

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4.4.4 Move License
Note: This feature requires Device Manager that supports the move license feature, and a
connection to the license server.
It is possible to move a license from a d62 Messenger or d62 Protector to another
unlicensed handset of the same device type (that is d62 Talker).
Note: A Bluetooth Data Profile license can only be moved to a handset with Bluetooth. In
addition, a Shared Phone license can only be moved to a IP-DECT handset.
An example of when to use the Move license command is when there is an unused d62
Talker and a d62 Protector with a broken display. Use the Move license command to move
the Protector license to the d62 Talker which becomes a d62 Protector. Then the broken
handset (which is now a d62 Talker) can be sent for service.
1 Select the “Licenses” tab.
2 Select the device whose license shall be moved. The selected row is highlighted.
3 In the License menu, select “Move license...” or right-click and select “Move license...”.
The Move license window appears.
4 Select the device that shall receive the license. Click "OK".
If no devices are shown in the Move license window, there are no devices that are
selectable to move the license to.
The device whose license that has been moved has now become a d62 Talker. The device
that received the license is still shown as a d62 Talker. Select this device and do the
following:
5 In the Licenses menu, select "Refresh" to complete the transfer of the license. The
device is now a d62 Messenger or d62 Protector (depends on which license that was
moved to the device).
See also 4.6 Replacement Procedure Choice Guide on page 14 for information on how to
move user parameters and contacts to another handset.
4.5 Perform a Factory Reset
When a factory reset is done on a handset, all configuration settings will be restored to
default values, PBX subscriptions will be removed and all data are removed. This includes
contacts, messages etc. The software will be left intact.
Factory Reset using PDM
1 In PDM, click the Device tab and mark the handset to be facory reset. Note that the
handset must be online.
2 In the Device menu, select "Factory reset". Alternatively, right-click the handset and
select "Factory reset".
3AReset devices dialouge appears, click "Yes". The handset will be restarted.
Factory Reset using Handset
It is possible to factory reset a handset from its Admin menu.
1 To activate the Admin Menu, enter the Call time screen and press > * < < * <.
2 Select "Factory Reset".
3AReset portable? dialogue appears, press "Yes". The handset will be restarted.

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4.6 Replacement Procedure Choice Guide
Depending on situation, two different replacement procedures can be chosen; replacement
via PDM/Device Manager and Easy Replacement. Use the following list as a guide to choose
which procedure to use.
• If a handset needs to be replaced due to for example a broken display, see the User
Manual for Ascom d62 DECT Handset.
• If the electrical connection is damaged, it might not be possible to follow the Easy
Replacement procedure. Depending on fault, it might work to do a replacement via PDM/
Device Manager, see 4.7 Replacement of Handset with the Device Manager on page 14 or
4.8 Handset Replacement with PDM on page 15.
• If two handsets and their settings shall be switched between two users, follow 4.7
Replacement of Handset with the Device Manager on page 14 or 4.8 Handset
Replacement with PDM on page 15.
4.7 Replacement of Handset with the Device Manager
Both the old handset and the new handset must be of the same device type, that is, d62.
The same extension number is assigned to the new handset.
Make sure that the old handset is saved in the Device Manager. Start the Device Manager
and navigate to the "Numbers" tab. There shall be a tick in the "Saved" column for the old
handset.
If the handset is not saved, insert it into a desktop charger or rack charger connected to
Device Manager and perform a save. For additional information, see the Installation and
Operation Manual for the Unite module being used.
If it would be impossible to save the old handset settings, stop this replacement procedure.
Instead unsubscribe the old handset from the PBX, register the new handset and follow the
instructions for installing a handset, see 3.2 Installing a New Handset on page 8.
When the handset is saved, unsubscribe the old handset from the PBX.
The following steps are described in two different scenarios, check which one suits the best
before proceeding.
4.7.1 Data Included in a Replacement Transfer
The following data is replaced during a replacement with Device Manager:
• User parameters (including User ID)
• Contacts (entered by the user)
Note that the following data is not replaced:
•DECTregistration
• Call list
• Messages
• Bluetooth pairing list
• Company phonebook
• Downloaded Language
•Licenses
1
1. A handset’s product license (for example, d62 Messenger) and feature license(s) can be moved using the Move license
function in the Device Manager.

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4.7.2 Handset Replacement with Device Manager in DECT System
NOTE: The handset to be installed must not have any previous valid registrations. If it has a
valid registration, unsubscribe the handset.
1 Unsubscribe the old handset. If the unsubscribtion cannot be performed in the
handset, unsubscribe the handset via the DECT interface. See the corresponding IP-
DECT documentation.
2 Subscribe the new handset with the same extension number as the old handset. The
subscription procedure is described in User Manual, Ascom d62 DECT Handset,
TD 92477GB. During the subscription procedure, the handset’s User ID will
automatically be set to be the same as the extension number.
Tip: The User ID can be viewed in the handset by navigating to the menu:
Admin menu > Device info > User ID.
3 Insert the handset into a desktop charger or rack charger connected to Device
Manager (not needed if an over the air connection is used). Navigate to the Numbers
tab in the Device Manager.
The new handset now has the same User ID as the old handset. It will automatically
be synchronized and data and parameter settings from the old handset will be
transferred to the new handset.
The synchronization will take a while if the Contacts in the original handset contains
a large number of contacts.
4.8 Handset Replacement with PDM
To see which data that is replaced during this process, see 4.7.1 Data Included in a
Replacement Transfer on page 14.
Both the old handset and the new handset must be of the same device type (d62). The
same extension number is assigned to the new handset.
The new handset should not be subscribed towards the PBX yet.
1 Perform a factory reset, see 4.5 Perform a Factory Reset on page 13, if the new
handset has been previously used.
2 Make sure that the handset is saved in the PDM. In the Numbers tab, a saved handset
has the symbol in the Saved column. If not, right-click the handset and select
"Save" in order to transfer the settings to the new handset later on.
Note: If it is impossible to save the old handset settings, stop this replacement procedure.
Instead register the new handset and follow the instructions for installing a handset, see 3.2
Installing a New Handset on page 8.
4.8.1 Handset Replacement with PDM in DECT System
NOTE: The handset to be installed must not have any previous valid registrations. If it has a
valid registration, unsubscribe the handset.
1 Unsubscribe the old handset. If the unsubscribtion cannot be performed in the
handset, unsubscribe the handset via the DECT interface. See the corresponding IP-
DECT documentation.