ASI EZFILL 0394 Series Product manual

1602020958 Rev C 10 July 2016
EZFILL™ FOAM SOAP DISPENSER
AUTOMATIC DECK MOUNTED
FOAM SOAP DISPENSER FOR
STANDALONE USE
INSTALLATION AND MAINTENANCE GUIDE
Model 0394-(n)*

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2
1
2 SUFFIX CODE INDEX AND APPLICATION
3 PRE-INSTALLATION INFORMATION
4 PACK CONTENTS
5 TECHNICAL DATA
6-7 INSTALLATION
8 FILLING THE BOTTLE AND PRIMING THE FOAM SOAP DISPENSER
9 BATTERY REPLACEMENT INSTRUCTIONS
10 TROUBLESHOOTING
11 SPARE PARTS LIST
11 MAINTENANCE
12 WARRANTY
13-14 EZ FILL™ FOAM REMOTE CONTROL
Unit Install Date
Unit Location in Facility
Unit S/N (From Label)
Supplied By
Original PO No.
ASI Order No.
TABLE OF CONTENTS *SUFFIX CODE INDEX AND APPLICATION
Schedule of Model № Suffix Codes to replace (n) in Model № and Application
Model № Suffix Service Application
1A Universal Model, Battery Operation
1AC USA/UK/EU Interchangeable Plug Model, AC Adapter Operation
3AC AU Model, AC Adapter Operation
6-1A Universal Model, Battery Operation, Six Pack
6-1AC USA/UK/EU Interchangeable Plug Model, AC Adapter Operation, Six Pack
6-3AC AU Model, AC Adapter Operation, Six Pack
Space Provided For Owner Notes

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PRE-INSTALLATION INFORMATION PACK CONTENTS
CHECK CONTENTS
Separate all parts from the packaging and check each part with the PACK CONTENTS
section.
Make sure all parts are received and separated before discarding any packaging material.
If any parts are missing, do not attempt to install the system until you obtain the missing
parts.
IMPORTANT
Ensure there is adequate space and clearance under the vanity to accommodate the
SD Mounting Shank and Basin Nut in the desired location before drilling the hole in the
counter top.
Ensure there is adequate space to place the Pump, Compressor and Bottle Support
Bracket within reach of the Com Cable from the SD Shank.
Keep in mind that the location of the user hands, while using the faucet nearby, should
not interfere with the soap dispenser sensor detection area.
EZFILL™ FOAM SOAP DISPENSER 0394-(n)
Identify the items and confirm that parts are included.
Automatic Foam SD Body and vanity
mounting hardware with power
cord, Com Cable w/inline plug
connector and foam soap supply
tube.
Foam Compressor with straight foam
tube connector, L-connector and
soap delivery tube, Com Cable with
inline socket connector for dispenser
head, Com Cable with inline plug
connector for pump
Clear 5/16” dia. (Ø8) Soap Supply
Flex tube 9” (230) Supplied
permanently attached to pump
housing.
EZFILL™ pump assembly with
bottle support wall bracket, Com
Cable w/inline socket connector,
soap supply tube and mounting
hardware.
Battery Box
6X1.5V D batteries
Transformer
12V from 100~240 VAC
Power Supply Option
Only one option per model
Plug Adapter
configuration per
model
Escutcheon Flange
w/O-Ring and Setscrew
anti-rotation feature
Gasket
B asin Nut
Soap
Bottle
Power
Plug
Soap delivery
Tube Connector
Foam Delivery
Tube
Com
Plug
Com
Plug
Com
Socket
Com
Socket
CORRECT INSTALLATION INCORRECT INSTALLATION
CAUTION
Do not install the foam soap dispensers facing a mirror or any other electronic system
operated by an infrared sensor.
To prevent reflection problems, it is recommended to keep a minimum distance of
6” (150 mm) between the foam soap dispenser sensor and any other directly facing
objects.
DO NOT AIM SOAP SENSOR
AT WATER STREAM
Batteries not included

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TECHNICAL DATA INSTALLATION
Model 0394-(n) EZFILL™ Foam Soap Dispenser and Soap Pump for
standalone operation with 33.8oz (1L) bottle
Soap Viscosity
Max 100 cPs (mPa•s)
Soap pH
5.5 – 8.5
Soap Type
clear foaming liquid,
no abrasives
INSTALLING THE EZFILL™ FOAM DISPENSING SYSTEM SOAP DISPENSER
1
Drill a 1” Dia [Ø25] hole through the
counter top at the designated location for
the dispenser body. Drill 3/16” (5) deep
hole for the anti-rotation pin.
Remove and retain the basin nut and
gasket from the base of the soap dispenser
body, sliding completely over and off the
soap tube, Com and Power Cables.
Recommended hole size
”
[Ø ]
3/4”
[19.3]
2
Place the soap dispenser shank through
the escutcheon flange (with O-ring down)
into the hole in the counter top.
Be careful to locate the anti-rotation pin
into pre-drilled hole so that alignment is
permanently fixed.
Slide the metal washer, rubber disk, then
nut over the black soap tube and both
cables and thread onto the shank and
secure it to deck underside.
3
Connect the foam compressor to the
tube extending down from the shank by
pushing the straight connector up onto
the tube until fully engaged.
IMPORTANT: the foam dispenser
compressor MUST be installed as shown
in the picture. This position prevents dirt
and debris buildup.
Insert the dispenser head Com Plug into
the compressor Com Socket.
Please note that since the connector
is water proof, some pressure must be
applied for a prefect seal.
4
IMPORTANT: the 4 contacts connector
should be inserted fully so that the white
O-ring is not visible and a clicking sound
is heard when fully engaged.
NOTICE: If the 4 contacts connectors are
not connected properly, the motor will
run continuously.
O-RING VISIBLE – NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE – CONNECTED PROPERLY
Battery Box Extension
Cable, 0390-EBC, with
Power Plug and Power
Socket, 39-3/8” (1 M) long
(Optional)
AC Adapter
Plug Configuration
per Option
(see TDS and Page 2 of this OM)
Note Polarity
L = 16’ (4877)
L = 10” (254)
Anti-Rotation Pin Model 0390-ARK
provides 177 in-lbf (20 Nm)
resistance to rotation of dispenser
if mounting material can support
stress of applied force.
Power Socket Power Plug
Optional:
12V Adapter
/”

1-1/2” Dia (Ø38)
5/32” (4)
/”

/”

”

/”

/”

/”

/”

L = /” 
/”

3-1/2” Dia.
(Ø89)
Dims:
inch (mm)
NTS
/” diameter
(Ø X /”
 deep
Battery Box w/Extension Cable
(0390-EBC, optional)
per Model Option (see TDS and
Page 2 of this OM)

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INSTALLATION
5
Attach the bottle support and soap
pump to the desired location by
securing the support with the supplied
screws.
The pump MUST be within reach range
of the Com cable and black supply
tube.
6
Connect the compressor com plug to
soap pump com socket and connect the
black supply tube from the compressor
to soap pump via the soap supply tube
connector.
The supply tube can be cut in the field
to suit under-counter space conditions
7
Remove the protective sticker covering
the sensor. Keep hands, tools and other
objects away from the sensor range.
CONNECTING THE POWER SOURCE
8
A. For battery versions: Insert six (6)
‘D’-size alkaline batteries into the
battery box. Be sure to observe polarity
configuration. Install the battery box
at the wall underneath the sink and
connect the battery connector. More
freedom of location may be obtained
with use of Optional 0390-EBC
extension cable.
Ensure adequate clearance to allow
removal of the top cover and the
battery carrier tray when a battery
change is required.
FROM
THE FOAM SOAP
DISPENSER
TO THE
BATTERY BOX
OBSERVE
POLARITY
B. For AC Adapter versions: plug the
adapter into the power socket and
connect the adapter DC connector
to the power plug from the soap
dispenser.
OBSERVE POLARITY
FROM THE
AC ADAPTER TO THE SOAP
DISPENSER
FILLING THE SOAP BOTTLE AND PRIMING THE FOAM SOAP DISPENSER
FILL
STEP 2 - PRIMING THE SOAP DISPENSER
Option
1
Option
2
2
Press and hold the fill button
located on the EZFILL™ foam
soap dispenser pump until soap
is observed dispensing from
spout. Release button to stop
priming.
O
ptionally, press (once) the fill
function on the soap dispenser
remote control while pointing at
the blue LED in the sensor. Priming
will last 1 minute. Press the fill
button (once) again if no soap
comes out after the 1 minute time
limit is over. Press “FILL” button
again if foam is dispensing before
prime time-out to stop.
See SETTINGS ADJUSTMENT in
0393-R operation manual for
additional functions (Pages 13-14).
STEP 1 - FILLING THE SOAP BOTTLE
1
Remove the soap bottle from the
EZFILL™ foam soap dispenser
bracket and pour liquid foaming
soap into container until it is
full. Refer to ‘Technical Data’
section of this manual for soap
specifications. (Page 5)
Should any soap spill over the
outside of the bottle, clean it
thoroughly. Replace clean soap
bottle into original position in the
EZFILL™ soap dispenser bracket.
Hand screw-tighten until snug up
into bracket - bottle receiver.
press
press

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BATTERY REPLACEMENT INFORMATION
Battery models only
To replace the batteries:
1. Carefully open the battery box, use Philips drive #2 to remove cover
screws (Fig. 1&2, below)
2. Remove the old batteries from carrier tray (Fig. 3)
3. Replace the used batteries with new D-size batteries in same polarity
(Fig. 3)
NOTE: Do not mix used batteries with new ones. Do not use rechargeable batteries.
4. Close the box, re-tighten the screws (Fig. 4) and reconnect battery cable.
9 10
Important: spent batteries should be recycled as industrial waste.
Contact your local authority for information on waste disposal and recycling.
TROUBLESHOOTING
SOLUTIONCAUSEINDICATORPROBLEM
Rell the soap tank.
Refer to page 8
Soap has run low or completely out.
Blue light in the
sensor flashes
(once) and
the motor is
operating.
Foam does not
come out of the
spout
Press the rell button located
on the soap dispenser pump
or on the FILL button on the
remote until soap starts to
come out of the spout.
The soap tank has been lled but soap
has not reached the spout.
Connect the inline Com Cable
connectors properly so that the
white o-ring is not visible.
The connectors between foam dispenser
head dispenser pump, compressor unit
and the foam dispenser head unit are
not connected properly.
Clean or replace the
compressor lter.
The lter is clogged.
Eliminate cause of reflection.
Sensor is picking up reflections from
the washbasin or another object.
Blue light in the
sensor does not
flash (once) when
the user’s hands
are within the
sensor’s range.
Connect the foam dispenser
head power connector to the
power source connector.
Connectors between the foam
dispenser head unit and power source
are disconnected or not properly
connected.
Increase air ratio using
the remote control. (sold
separately)
Refer to page 14
Air ratio too low
Foam is too
diluted
Decrease air ratio using
the remote control. (sold
separately)
Refer to page 14
Air ratio too high
Foam is too
dense
Connect the inline Com Cable
connectors properly so that the
white O-rings are not visible.
The connectors between the soap
dispenser pump and the foam
compressor are not connected properly.
Blue light flashes
(once) and the
foam compressor
operates.
Soap dispenser
pump does not
work
The connectors between the
compressor and the electronic unit are
not connected properly.
Blue light flashes
(once) and the
motor operates.
Soap compressor
does not work
The connectors between the motor
and the compressor are not connected
properly.
Soap coming out
of the spout does
not stop The connectors between the
compressor and the electronic unit are
not connected properly.
1 2 3 4

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We are pleased to offer this warranty covering ASI products furnished for your project.
This warranty replaces any other warranties or product descriptions, whether expressed or
implied, written or oral.
It is understood that the products for this project have been selected and inspected by the
purchaser, and have been accepted without qualification by the purchaser as merchantable,
fit for the intended use, and satisfy the specifications.
EZ FILL™ SOAP DISPENSER PRODUCTS WILL BE FREE OF DEFECTS IN MATERIAL AND
WORKMANSHIP DURING NORMAL USE FOR (2) TWO YEARS FROM THE DATE OF INVOICE.
Should the product fail under this warranty, the sole remedy, at the seller’s option, will be
to repair the defective product, refund the purchase price, provide an equivalent new or
refurbished product or provide parts only.
ASI AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This warranty excludes product damage due to incorrect installation, improper
maintenance, wear and tear, battery spoilage, product abuse, or product misuse, whether
performed by a contractor, service company, or the consumer.
ASI will not be responsible for labor costs associated with the removal, replacement, repair by
others, reinstallation, renovation or return of its products.
WARRANTYSPARE PARTS LIST
EZFILL™ AC Adapter 12V (US, UK, & EU) ......................................................................... 0390-ACA
EZFILL™ AC Adapter 12V (AU) ........................................................................................ 0390-ACA-3
EZFILL™ Anti-Rotation Kit...................................................................................................... 0390-ARK
EZFILL™ Battery Pack (Batteries not included) .................................................................. 0390-BP
EZFILL™ Battery Pack (0390-BP) Extension Cable/1M Male
to Female Connectors ............................................................................................................ 0390-EBC
EZFILL™ Soap Pump .................................................................................................................... 0390-P
EZFILL™ 180° Quick Connector ............................................................................................ 0390-QC
Mounting Bracket for EZFILL™ Soap Pump & 1 Liter Container ............................ 0391-PBR
EZFILL™ 1 Liter Container Only ............................................................................................ 0391-SB
EZFILL™ Air Compresor........................................................................................................... 0393-C
EZFILL™ Filter for Air Compressor ........................................................................................ 0393-F
EZFILL™ 90° Quick Connector and
¼” Dia. [Ø6 mm] Plastic Pipe 24” [610 mm] long ...................................................... 0393-QC
EZFILL™ Remote for Foam Dispensers ........................................................................... 0393-R
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or the like.
Use of any cleaning or maintenance products containing these substances could damage
the surface of the soap dispenser. For surface cleaning use ONLY soap and water, then
wipe dry with a clean cloth or towel. When cleaning bathroom tiles or counters, protect
the soap dispenser from any splattering of harsh cleansers.
Care and cleaning of chrome and special finishes- see also PCM document.
MAINTENANCE
Filter cleaning instructions:
The foam soap dispenser’s compressor is provided with a filter. It is recommended to
clean the filter every six (6) months.
A decrease in soap supply may indicate that the the filter is clogged and requires cleaning.
Cleaning instructions:
1. Disconnect the compressor from the soap dispenser body
2. Unscrew the nut at the bottom of the foam compressor and pull out the filter.
3. Wash the filter under running water.
4. Reassemble the parts.
MAKE SURE THE SOAP CONTAINER IS CLEAN BEFORE FILLING IT WITH SOAP.
DIRTY SOAP MAY CAUSE CLOGGING.

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EZFILL™ FOAM REMOTE CONTROL
REMOTE CONTROL FOR ALL MODELS
0393-(n) and 0394-(n) Vanity Mounted
Automatic Foam Soap Dispensers
FUNCTIONAL & OPERATIONAL GUIDE
Model 0393-R OPERATION
14
13
If desired, use the remote control to adjust the foam soap dispenser settings. Hold the remote control
straight in front of the sensor in a distance of about 4-6”(10-15cm).
Attention: Holding the soap dispenser remote control out of the recommended range (too close or too
far) may interfere with it’s activation.
1-SOAP VOLUME
Press the + sign at the SOAP button to increase the soap volume by increasing the dispensing time and
the – sign to decrease it. Adjustable foam dispensing duration (min-max): 0.5-2.5 seconds
Indication: continuous blinking blue light in the sensor eye.
2-SOAP CONSISTENCY
To improve the soap “foamability” change the amount of air to be mixed. Press the + sign on the AIR
button to increase the air mixed with the soap and the - sign to decrease it.
Indication: 2 blinks of the blue light in the sensor eye.
3-RES
This function resets the sensor back to factory settings: soap volume, soap consistency
(foamability), soap tank refill, temporary off and reset.
4-TEMPORARY OFF FUNCTION
12
4
53
This function temporarily disables the dispenser and is ideal to perform
any kind of activity in front of the sensor without operating the system
(for example, cleaning). The soap dispenser will remain shut off for one
minute when this button is pressed once. To cancel this function and to
return to normal operation press the On/Off button again or wait one
minute.
5-FILL THE SOAP TANK
Once the soap tank has been filled/refilled, press the FILL button. The
pump will work for one minute in order to fill the piping with soap.
To stop this activity press the FILL button again.
If the soap has not started coming out of the spout, after 1 minute of
priming press the FILL button again.
Indication: continuous blue light in the sensor eye.
Remote control battery
The remote control is powered by a CR2032 battery, with a life span of 4 years.
Replacing the battery:
1. Remove the metal key ring using small pliers
2. Separate the two parts of the plastic cover. note the two plastic pins which connect the two
cover parts
3. Gently push the old battery out of its support and replace it with a new one
4. Reassemble the remote

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