AT&T TL7100 User manual

User’s manual
TL7100
Handset lifter
for use with AT&T models
TL7610/TL7612/TL7810/
TL7812/TL7910/TL7912

Congratulations
on your purchase of this AT&T product. Before using this AT&T
product, please read the Important safety information section
on page 26 of this manual. Please thoroughly read this user’s
manual for all the feature operations and troubleshooting
information necessary to install and operate your new AT&T
product. You can also visit our website at
www.telephones.att.com or call 1 [phone].
In Canada, dial 1 [phone].
Model number: TL7100
Type: Handset lifter
Serial number:
(found on the bottom of the handset lifter)
Purchase date:
Place of purchase:
Save your sales receipt and original packaging in case it is necessary
to return this product for warranty service.
© 2010-2013 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.

Handset lifterlifter
Parts checklist
Check to make sure the handset lifter package includes the
following items. Save your sales receipt and original packaging in
the event warranty service is necessary.
Large lifter padlifter padpad
Auxiliary ring detector
Anti-slip pad
User's manual
User’s manual
TL7100
Handset lifter
for use with AT&T models
TL7610/TL7612TL7810/
TL7812/ TL7910/TL7912
TL7610/TL7612 base adapter

User’s manual
TL7100
Handset lifter
for use with AT&T models
TL7610/TL7612/TL7810/
TL7812/TL7910/TL7912
Table of contents
Getting started
Quick reference guide - handset lifter...................................................1
Installation options...........................................................................................3
To install the lifter on your TL7610/TL7612 headset base.....3
To install the lifter on your TL7810/TL7812/TL7910/
TL7912 headset base..................................................................................3
Headset base installation - TL7610/TL7612.......................................4
TL7610/TL7612 headset base installation.......................................4
Adjust the corded handset audio..........................................................6
Headset base installation - TL7810/TL7812/TL7910/TL7912.....7
TL7810/TL7812/TL7910/TL7912 headset base installation.....7
Adjust the corded handset audio....................................................... 11
Handset lifter installation........................................................................... 12
Attach the lifter........................................................................................... 12
Adjust the switch hook presser position........................................ 13
Adjust the height of the lifter arm .................................................... 13
Lifter adjustments and testing............................................................. 14
Installation of large lifter pad (optional) ........................................ 15
Installation of anti-slip pad (optional) ............................................. 15
About internal and auxiliary ring detectors...................................... 16
Install the auxiliary ring detector....................................................... 16
Ring detector on/off................................................................................. 17
Adjust the sensitivity level..................................................................... 17
STATUS light.................................................................................................. 18

Make and answer calls................................................................................ 19
Make and answer a call with the handset lifter and
cordless headset......................................................................................... 19
Make and answer a call with a multi-line telephone and
the handset lifter........................................................................................ 20
Appendix
Troubleshooting .............................................................................................. 21
Maintenance...................................................................................................... 25
Important safety information ................................................................... 26
Safety information...................................................................................... 26
FCC Part 15....................................................................................................... 27
Limited warranty............................................................................................. 28
Index
Index..................................................................................................................... 32

1
Lifter control cable
This cable is hard wired into the lifter
and plugs into the LIFTER jack on the
TL7610/TL7612 headset base via the
TL7610/TL7612 base adapter, or the
LIFTER jack on the TL7810/TL7812/
TL7910/TL7912 headset base.
RING DETECT jack
Plug in the auxiliary ring
detector (page 16).
ADJUST LIFTER knob
Adjusts the height of the lifter arm (page 13).
Lifter arm
Holds the corded telephone handset.
Quick reference guide - handset lifter
Getting started
SENSOR ADJ knob
Adjusts the sensitivity of the ring detector (page 17).
Switch hook presser
Press ON/OFF (TL7610/TL7612) or
(TL7810/TL7812/TL7910/TL7912)
on the headset rises or lowers the
switch hook presser.

2
Small lifter pad
Holds the earpiece of the corded telephone
handset.
Adhesive tape
Remove the protective strips before
attaching the lifter to the telephone base.
STATUS light
On in red when the ring detector is off (page 18).
On in blue when the ring detector is on and
the headset is not in use (page 18).
Flashes in blue four times every three seconds
when the ring detector detects an incoming
call (page 18).
Flashes in blue slowly when the switch
hook presser is raised and you are on a call
(page 18).
Switch hook presser adjustment knob
Adjusts the position of the switch hook presser
(page 13).
Quick reference guide - handset lifter
Getting started
RING ON/OFF
Press to turn the ring detector on or off. When the ring detector is
off, the cordless headset does not ring (page 17).
Internal ring detector
Detects the telephone ringer and sends a
ring tone to the headset earpiece.

Installation options
The TL7100 lifter works with the TL7610/TL7612/TL7810/
TL7812/TL7910/TL7912 DECT 6.0 cordless headset to provide a
complete communication solution for most corded telephones.
The lifter raises and lowers its switch hook presser to answer,
make and end phone calls. The ring detector provides an
incoming call indication through the cordless headset, so you can
answer calls even if you are away from the telephone base.
The cords have colored labels that guide you to plug them into
the correct headset base jacks. The back of the headset base
has color-coded dots and the names of the jacks above them
that correspond to the colored labels on the cords.
To install the lifter on your TL7610/TL7612 headset base
See pages 4-5 to connect the TL7100 lifter to a TL7610/TL7612
headset base using the TL7610/TL7612 base adapter provided
in the package. You can use the headset to remotely control the
lifter for answering or hanging up a call.
To install the lifter on your TL7810/TL7812/TL7910/TL7912
headset base
There are two installation options to connect the TL7100 lifter to
a TL7810/TL7812/TL7910/TL7912 headset base.
Option 1: Connect the headset to a corded phone (see pages 7-8).
This option allows you to use the headset to remotely
control the lifter for answering or hanging up a call.
Option 2: Connect the headset to a corded phone and computer
(see pages 9-10). This option enables you to use the
headset for VoIP (Voice over IP) calls through your
computer, or traditional phone call through the
corded phone.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 [phone].
In Canada, dial 1 [phone].
Getting started
3

4
TL7610/TL7612 headset base installation
Before installing the headset base, remove the rear bottom
piece of the headset base by pushing it away from the base.
Unplug the curly handset cord from the telephone and plug
it into the CURLY CORD jack (light blue dot) on the
headset base.
1.
2.
Headset base installation - TL7610/TL7612
Getting started
Telephone
wall jack
2
3
4
A DSL filter (not included)
is required if you have DSL
high-speed Internet service.
Telephone
line cord
Plug the small end of the
headset base power adapter
to the POWER jack (green dot)
on the headset base.
Plug the large end of the
headset base power adapter
into a power outlet not
controlled by a wall switch.
6
5

TL7610/TL7612 headset base installation (cont.)
Plug one end of the telephone line cord (provided with the
headset base) into the base handset jack on the telephone
where the curly handset cord was plugged in.
Plug the other end of the line cord into the BASE JACK
(orange dot) on the headset base.
Plug the lifter control cable into the jack of the TL7610/
TL7612 base adapter.
Plug the other end of the TL7610/TL7612 base adapter into
the LIFTER jack (blue dot) on the headset base.
After completing installation, slide the rear bottom piece
towards the headset base until it clicks into place.
Adjust the corded handset audio (see page 6) before you
install the handset lifter on your corded phone.
For instructions of installing the lifter, see pages 12-14. For
information about the internal and auxiliary ring detectors,
refer to pages 16-18.
3.
4.
5.
6.
7.
8.
9.
Headset base installation - TL7610/TL7612
Getting started
5

Adjust the corded handset audio
1. Make sure that LIFTER MODE light on
the headset base is on. Press the MODE
button on the headset base to change
the mode.
2. Lift the corded handset to release
the switch hook. Place the corded
handset aside.
3. Place the headset earpiece (AT&T model TL7610/
TL7612) in your ear.
4. Press ON/OFF on the headset to listen for a dial
tone. If there is no dial tone or the dial tone is
unclear, slide the LIFTER AUDIO ADJUST switch
on the side of the headset base from A to G until
the dial tone is clear.
6
Headset base installation - TL7610/TL7612
Getting started

Headset base installation - TL7810/TL7812/
TL7910/TL7912
TL7810/TL7812/TL7910/TL7912 headset base installation
Option 1: Connect the headset to a corded phone
Plug one end of the corded phone connection cable into the
CORDED PHONE CONNECTION jack (blue dot) at the back of
the headset base.
Plug the other end of the corded phone connection cable into
the handset jack on the corded phone.
Unplug the curly handset cord from the handset jack on the
corded phone and plug it into the jack on the corded phone
connection cable.
Plug the small end of the headset base power adapter
to the POWER jack (green dot) on the headset base.
1.
2.
3.
4.
Corded phone
A DSL filter (not
included) is required if
you have DSL
high-speed Internet
service. The DSL filter
must be plugged into a
telephone wall jack.
1
2
3
4
5
6
7
Telephone
wall jack
Telephone
line cord
Getting started
7

Plug the large end of the headset base power adapter into a
power outlet not controlled by a wall switch.
Plug the end of the lifter control cable into the LIFTER jack at
the back of the headset base.
Use the attached fastener to bundle all line cords neatly.
Make sure the CORDED HANDSET CONNECTED switch on
the right side of the headset base is set to YES.
Adjust the corded handset audio (see page 11) before you
install the handset lifter on the corded phone.
For instructions of installing the lifter, see pages 12-14. For
information about the internal and auxiliary ring detectors,
refer to pages 16-18.
5.
6.
7.
8.
9.
10.
Headset base installation - TL7810/TL7812/
TL7910/TL7912
TL7810/TL7812/TL7910/TL7912 headset base installation (cont.)
Getting started
8

Headset base installation - TL7810/TL7812/
TL7910/TL7912
TL7810/TL7812/TL7910/TL7912 headset base installation (cont.)
Option 2: Connect the headset to a corded phone and computer
Plug one end of the corded phone connection cable into the
CORDED PHONE CONNECTION jack (blue dot) at the back of
the headset base.
Plug the other end of the corded phone connection cable into
the handset jack on the corded phone.
Unplug the curly handset cord from the handset jack on the
corded phone and plug it into the jack on the corded phone
connection cable.
Plug the small end of the headset base power adapter
to the POWER jack (green dot) on the headset base.
Plug the large end of the headset base power adapter into a
power outlet not controlled by a wall switch.
1.
2.
3.
4.
5.
Corded phone
A DSL filter (not included) is
required if you have DSL
high-speed Internet service.
The DSL filter must be plugged
into a telephone wall jack.
1
2
3
4
5
6
78
9
Telephone
wall jack
Telephone
line cord
9
Getting started

10
Plug the small end of the USB cable into the USB port
labeled on the right side of the headset base.
Plug the large end of the USB cable into a USB port on your
computer. Wait for your computer to indicate that it has
recognized the headset.
Plug the end of the lifter control cable into the LIFTER jack at
the back of the headset base.
Use the attached fastener to bundle all line cords neatly.
Make sure the CORDED HANDSET CONNECTED switch on
the right side of the headset base is set to YES.
Adjust the corded handset audio (see page 11) before you
install the handset lifter on the corded phone.
For instructions of installing the lifter, see pages 12-14. For
information about the internal and auxiliary ring detectors,
refer to pages 16-18.
For TL7810/TL7812, download and install the AT&T
Softphone Call Manager on your computer. The software is
available for download at
www.smbtelephones.att.com/downloads. For
detailed installation and operating information, refer to the
Installation and Operation Guide, available for download at
www.smbtelephones.att.com/downloads.
-OR-
For TL7910/TL7912, install the AT&T Softphone Call
Manager using the CD-ROM provided in the package. For
installation and operation instructions of the software, refer
to the Installation and Operation Guide which can also be
found in the CD-ROM provided.
Refer to the Audio settings section in the Installation and
Operation Guide to configure the audio settings.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Headset base installation - TL7810/TL7812/
TL7910/TL7912
TL7810/TL7812/YL7910/TL7912 headset base installation (cont.)
Getting started

Headset base installation - TL7810/TL7812/
TL7910/TL7912
Adjust the corded handset audio
After you have connected the headset base
to your corded phone, you may need to
adjust the corded handset audio switch at
the bottom of the headset base for optimal
sound quality.
To adjust the corded handset audio:
Lift the corded handset and then
press on the headset to check for a
dial tone. If there is no dial tone or the
dial tone is unclear, slide the corded
handset audio switch at the bottom of
the headset base from Ato Funtil the
dial tone is clear.
•
Getting started
11

Attach the lifter
1. To choose where to install the lifter
on your telephone, look at the space
underneath the corded handset. If there
is a speaker, the lifter should be centered
over the speaker. If there is no speaker,
the lifter should be centered within the
space. Make sure the lifter arm is raised
above the switch hook of the telephone base.
2. Peel off the protective strips from the
adhesive tape at the bottom of the lifter.
3. Carefully place the lifter in the desired
position and press down.
Handset lifter installation
Getting started
12
Adhesive tape
Switch hook

Handset lifter installation
Getting started
13
Adjust the height of the lifter arm
Turn the ADJUST LIFTER knob to change the height of the lifter
arm. When in the raised position, the arm should release the
switch hook so you can hear a dial tone. When lowered, the arm
should hold the switch hook down so you cannot hear a dial tone.
Adjust the switch hook presser position
Turn the knob to move the switch hook presser until it is lined
up with your telephone switch hook.

Lifter adjustments and testing
1. Make sure that LIFTER MODE light on the
TL7610/TL7612 headset base is on, or the
CORDED HANDSET CONNECTED switch
is turned to YES on the TL7810/TL7812/
TL7910/TL7912 headset base. Make sure the
LIFTER AUDIO ADJUST setting is correct.
2. Turn the switch hook presser adjustment
knob until the switch hook presser is just
above the switch hook (see page 13).
3. Lower the lifter arm until the switch hook
presser holds the switch hook down.
4. Place the corded handset on the lifter.
5. Press ON/OFF (TL7610/TL7612) or
(TL7810/TL7812/TL7910/TL7912) on the
headset. The switch hook presser should
rise and release the switch hook on your
telephone base. Make sure you hear a dial
tone through your headset earpiece.
6. If the switch hook is not fully released,
turn the ADJUST LIFTER knob (see page 13) while the corded
handset is on the lifter. When the switch hook is fully released,
you will hear a dial tone from the headset.
It may take some adjustments and testing to find the right
position for the lifter. For the lifter to work properly, the switch
hook must release completely when you press ON/OFF (TL7610/
TL7612) or (TL7810/TL7812/TL7910/TL7912) to turn the
headset on. The switch hook must also be held down completely
when you press ON/OFF (TL7610/TL7612) or (TL7810/TL7812/
TL7910/TL7912) to turn the headset off.
Handset lifter installation
Getting started
14

15
Handset lifter installation
Getting started
Installation of large lifter pad (optional)
If the small lifter pad cannot hold the corded handset steadily, you
can attach a large lifter pad (provided) to enlarge the contact area.
1. Hold the large lifter pad in front of the small lifter pad as
shown below.
2. Insert the large lifter pad into the two front gaps of the small
lifter pad.
Installation of anti-slip pad (optional)
The anti-slip pad (provided) helps prevent your corded handset
from slipping from the lifter.
1. Position the anti-slip pad above the small lifter pad.
2. Peel off the protective strip from the anti-slip pad.
3. Carefully return the anti-slip pad to the predetermined position
and replace the corded handset on the lifter.
Adhesive tape
Protective strip