AT&T MERLIN LEGEND Release 4.0 Owner's manual

555-640-110
Issue 1
March, 1996
MERLIN LEGEND ®
Communications System
Releases 3.1 and 4.0
Feature Reference
Graphics © AT&T 1988
4ABLEOF
#ONTENTS

Features
This book is designed to provide both summary and detailed information about
every feature in the MERLIN LEGEND Communications System. For each
feature, the following types of information are provided, as applicable:
■At a Glance. Summary information about the feature, including, for
example, users affected, telephones supported, programming code(s),
and factory settings.
■Description. A detailed description of the functions and typical uses of
the feature.
■Considerations and Constraints. An explanation of exceptions and
unusual conditions pertaining to the feature.
■Mode Differences. An explanation of variations in the use of the feature
in the different modes supported by the communications system.
■Telephone Differences. An explanation of variations in the use of the
feature with different telephones.
■Feature Interactions. A list of issues and considerations to be aware of
when using a feature in conjunction with another feature.
For easy reference, features are covered in alphabetical order. The “Index of
Feature Names”
shows where information can be found about features and
other system components that may have been renamed or reorganized in this
release of the communications system and related products. The “
Index of
Features by Activity”
lists features according to tasks typically performed with
the system. Use these, or the index at the back of the book, when you’re not
sure which entry you should consult.
Feature Reference 1

Feature Reference
Index of Feature Names
Feature Name See
A
Alarm Alarm
Alarm Clock Alarm Clock
Allowed Lists Allowed/Disallowed Lists, Night Service
Area Code Tables Automatic Route Selection
Attendant Barge-In Barge-In
Attendant DSS Direct Station Selector-MLX
Attendant Message Waiting Messaging
Attendant console—display Display
Attendant console—Switched Loop Queued Call Console
AUDIX Voice PowerIntegrated Administration
Authorization Codes Authorization Codes
Auto Answer—All Auto Answer All
Auto Answer—Intercom Auto Answer Intercom
Auto Dial Auto Dial
Auto intercom Auto Answer Intercom
Auto Login/Logout (calling group) Group Calling
Automated Attendant Service Integrated Administration
Automatic Answer (data management) Auto Answer All
Automatic Callback Callback, Remote Access
Automatic Completion Transfer
Automatic Extended Call Completion Queued Call Console
Automatic Hold or Release Queued Call Console, Hold
Automatic Line Selection Automatic Line Selection and Ringing/Idle
Line Preference
Automatic Maintenance Busy Automatic Maintenance Busy
Automatic Route Selection (ARS) Automatic Route Selection
Autoqueuing Remote Access
B
Barge-In Barge-In
Basic Rate Interface Basic Rate Interface‡
‡ See Data and Video Reference for further information.
2Index of Feature Names

Feature Reference
Feature Name See
C
Call by Call Services Table Primary Rate Interface (PRI) and T1‡
Call completion Transfer (One-Touch)
Queued Call Console (Extended)
Call Answer Service Integrated Administration
Call Coverage Coverage
Call Forward(ing)/Following Forward and Follow Me
Call Park Park
Call Pickup Pickup
Call Pickup—directed Pickup
Call Pickup—group Pickup
Call Records Station Messaging Detail Recording (SMDR)
Call Restrictions Calling Restrictions
Call Waiting Call Waiting
Callback Callback
Callback Queuing Callback
Calling Group Group Calling, Integrated Administration
Calls-In-Queue Alarm Group Calling, Queued Call Console (QCC)
Camp-On Camp-On
Cancel Delivered Message Messaging
Centralized Telephone Programming Programming†
Centrex Centrex Operation
Class of Restriction Remote Access
Common Administration Integrated Administration
Conference Conference
Consultation Transfer Transfer
Coverage Delay Interval Coverage
Coverage Group Coverage, Integrated Administration
Coverage Inhibit Coverage
Coverage On/Off Coverage
Coverage Coverage
† See System Programming for further information.
‡ See Data and Video Reference for further information.
Index of Feature Names 3

Feature Reference
Feature Name See
D
Default Local and Toll tables Automatic Route Selection
Delay Announcement Group Calling
Delay Ring Ringing Options
Delete Message Messaging
Deliver Message Messaging
Dial by name (display feature) Directories
Dial Plan System Renumbering
Dial Plan Routing Table Primary Rate Interface (PRI) and T1‡
Dial Tone Inside Dial Tone
Dialed number Display
Digital Data Ports ‡
Digital Data Calls Digital Data Calls‡
Digits in Extension System Renumbering
Direct Dept. Calling (Hunting, Hunt Groups) Group Calling
Direct Facility Termination (DFT) Personal Lines
Direct Group Calling (DGC) Group Calling
Direct Inward System Access (DISA) Remote Access
Direct-line console Direct-Line Console
Direct Pool Termination (DPT) Pools
Direct station selector Direct Station Selector:MLX
Directory built into PBX Directories
Directory of System Speed Dial numbers Speed Dial
Directory of extension numbers Directories
Behind Switch Operation Recall/Timed Flash, Centrex Operation
Barrier code Remote Access
Bridging of station lines on multiline set Personal Lines, System Access/Intercom
Buttons
Disallowed Lists Allowed/Disallowed Lists
Display Display
Display of name associated with station Labeling
Display prompting Display
Distinctive Ringing Ringing Options
Do Not Disturb Do Not Disturb
Drop Conference
‡ See Data and Video Reference for further information.
4Index of Feature Names

Feature Reference
Feature Name See
E
Executive Barge-in Barge-In
Extended call completion Queued Call Console
Extended Station Status Extension Status
Extension Auto Dial Auto Dial
Extension Directory Directories, Integrated Administration
Extension Pickup Pickup
Extension programming Programming†
Extension Status Extension Status, Group Calling
F
Facility alpha/number for incoming calls Labeling
Facility Restriction Level (FRL) Automatic Route Selection
Fax Attendant Integrated Administration
Fax Extension Fax Extension
Fax message waiting Messaging
Feature feedback Display
Flexible Numbering System Renumbering
Follow me Forward and Follow Me
Forced Account Code Entry Account Code Entry/Forced Account Code
Entry
Forward Forward and Follow Me
G
General Pickup Pickup
Group Assignment Night Service
Group Call Pickup Pickup
Group Calling Group Calling, Extension Status
Group Coverage Coverage
Group Paging (Speakerphone) Paging
Group Pickup Pickup
† See System Programming for further information.
Index of Feature Names 5

Feature Reference
Feature Name See
H
Hands-Free Answer on Intercom (HFAI) Auto Answer Intercom
Hands-Free Unit Auto Answer Intercom
Handset Mute Headset Options
Headset Auto Answer Headset Options
Headset Disconnect Headset Options
Headset/Handset Mute Headset Options
Headset Hang Up Headset Options
Headset Operation Headset Options
Headset Options Headset Options
Headset Status Headset Options, Queued Call Console
Hold Hold
Hold Reminder station Display
Hold Return Queued Call Console
Hotel mode Extension Status
Hunt Groups Group Calling
Hunt type Group Calling
I
ICOM buttons System Access/Intercom Buttons
Identification of stations being covered
on covering party’s display Display
Idle Line Preference Automatic Line Selection and Ringing/Idle
Line Preference
Immediate ring Ringing Options
Incoming Call Line Identification (ICLID) Caller ID
Individual Coverage Coverage
Individual Paging Paging
Individual Pickup Pickup
Information Service Integrated Administration
Integrated Administration Integrated Administration
Inside Auto Dial Auto Dial
Inside Dial Tone Inside Dial Tone
Inspect Inspect
Inspect screen Display
Intercom (ICOM) Buttons System Access/Intercom Buttons
Intercom dialing System Access/Intercom Buttons
ISDN/BRI Interface Basic Rate Interface (BRI) ‡
ISDN/PRI Interface Primary Rate Interface (PRI) and T1‡
‡ See Data and Video Reference for further information.
6Index of Feature Names

Feature Reference
Feature Name See
L
Labeling Labeling
Last Number Dial Last Number Dial
Last Number Redial Last Number Dial
Leave Message Messaging
Leave Word Calling Messaging
Line Pickup Pickup
Line Request Line Request
Line/trunk pool button access Pools
Line/trunk queuing Callback
Loudspeaker Paging Paging
M
Maintenance Alarm Alarm
Maintenance Busy Automatic Maintenance Busy
Manual signaling Signal/Notify
Menu-based feature activation Display
Menu-based station programming Programming
MERLIN Attendant™ AT&T Attendant
MERLIN II System Display Console Direct-Line Console, Direct Station
Selector—
MLX
Message (fax) Messaging
Message Center operation Queued Call Console
Message Drop Service Integrated Administration
Message indicator Messaging
Message Status (operator) Messaging
Message Waiting Receiver Group Calling
Messaging Messaging
Microphone Disable Microphone Disable
Missed Reminder Reminder Service
Modem pooling §
Multi-Function Module Multi-Function Module
Music On Hold Music On Hold
Mute Microphone Disable
Mute, Headset/Handset Headset Options
‡ See Data and Video Reference for further information.
Index of Feature Names 7

Feature Reference
Feature Name See
N
N11 table Automatic Route Selection
Name/number of internal caller Display
Next Message Messaging
Night Service Night Service
No Ring option Ringing Options
Notify Signal/Notify
Numbering Plan System Renumbering
O
On- or off-hook queuing Callback
One-Touch Hold Transfer
One-Touch Transfer Transfer
Operator Automatic Hold Hold
Operator Hold Timer Hold
Originate Only System Access/Intercom Buttons
Outside Auto Dial Auto Dial
Outward Restriction Calling Restrictions, Night Service
P
Page All Paging
Paging Paging
Park Park
Patterns Automatic Route Selection
Personal Directory Directories
Personal Speed Dial Speed Dial
Personalized Ring Ringing Options
Pickup, Call Waiting Call Waiting
Pool Dial-Out Code Restriction Calling Restrictions
Pool routing Automatic Route Selection
Pools Pools
Position Busy Backup Queued Call Console
Posted Messages Messaging
PRI Primary Rate Interface (PRI) and T1‡
Primary Coverage Coverage
‡ See Data and Video Reference for further information.
§ See MERLIN LEGEND Communications System Modem Pooling applications note.
8Index of Feature Names

Feature Reference
Feature Name See
Primary Rate Interface (PRI) Primary Rate Interface (PRI) and T1‡
Prime line Centrex Operation
Principal user Personal Lines, System Access/Intercom
Buttons
Printer Station Message Detail Recording (SMDR)
Priority call ringing Ringing Options
Privacy Privacy
Programming Programming, Integrated Administration
Q
Queue Priority Queued Call Console
Queued Call Console Queued Call Console
R
Recall Recall/Timed Flash
Reminder Service Reminder Service
Remote Access Remote Access
Remote Administration †
Remote Call Forwarding Forward and Follow Me
Remote programming †
Restrictions Calling Restrictions
Retrieve Message Messaging
Return Call Messaging
Return Ring Interval Queued Call Console
Ring Buttons System Access/Intercom Buttons
Ring Timing options Ringing Options
Ringback (Transfer Audible) Transfer
Ringing/Idle Line Preference Automatic Line Selection and Ringing/Idle
Line Preference
Ringing options Ringing Options
Rotary signaling Touch-Tone or Rotary Signaling
Routes per pattern Automatic Route Selection
Routing by Dial Plan Primary Rate Interface (PRI) and T1
S
SA buttons System Access/Intercom Buttons
Saved Number Dial Saved Number Dial
Scroll Messaging
† See System Programming for further information.
‡ See Data and Video Reference for further information.
Index of Feature Names 9

Feature Reference
Feature Name See
Second Dial Tone Timer Second Dial Tone Timer
Secondary Coverage Coverage
Selective Callback Callback
Send All Calls Do Not Disturb
Send/Remove Message Messaging
Send Ring Ringing Options
Set Up Space System Renumbering
Shared System Access System Access/Intercom Buttons
Signaling Signal/Notify
Six-digit screening Automatic Route Selection
SMDR Station Message Detail Recording (SMDR)
Speakerphone Paging Paging
Special Numbers Pattern Automatic Route Selection
Special Services Selection Table Primary Rate Interface
Speed Dial Auto Dial, Directories, Speed Dial
SPM Programming†
Station Conference—External Parties Conference
Station Conference—Total Parties Conference
Station DSS auto dial Direct Station Selector
Station lines System Access/Intercom Buttons
Station Message Detail Recording Station Message Detail Recording (SMDR)
Station programming Programming
Station-to-Station Messaging Messaging, Signal/Notify
Switched 56 Primary Rate Interface (PRI) and T1‡
Switchhook (Flash) Recall/Timed Flash
Supplemental Alert Adapter Multi-Function Module
Switched Loop Console Queued Call Console
System Access buttons System Access/Intercom Buttons
System Directory Directories
System Numbering System Renumbering
System Programming Programming†
System Programming and Maintenance Programming†
System Speed Dial Speed Dial
T
T1 Interface (DS1) Primary Rate Interface (PRI) and T1 ‡
Three-Digit Numbering System Renumbering
Time-day-date (display) Display
Timed flash Recall/Timed Flash
† See System Programming for further information.
‡ See Data and Video Reference for further information.
10 Index of Feature Names

Feature Reference
Feature Name See
Time of day routing
Timer
Automatic Route Selection
Timer
Tip/Ring devices
Toll Restriction Calling Restrictions
Toll Type Toll Type
Touch-tone receivers (TTRs) Touch-Tone or Rotary Signaling
Touch-tone signaling Touch-Tone or Rotary Signaling
Transfer Transfer
Transfer Audible Transfer
Transfer Return Identification Display
Transfer Return interval Transfer
Trunk Pools Pools
Trunk-to-Trunk transfer Transfer
TTRs Touch-Tone or Rotary Signaling
Two-Digit numbering System Renumbering
U
UDC/DDC Group Calling
Unrestricted Restriction Calling Restrictions
V
Video Conferencing
VMI (voice messaging interface) Ports Group Calling
Voice announce Paging
Voice announce disable Voice Announce to Busy
Voice announce inside calls Paging, System Access/Intercom buttons
Voice announce on busy stations Voice Announce to Busy
Voice Announce Transfer Transfer
Voice buttons System Access/Intercom Buttons
Voice mail message waiting Messaging
Voice mail systems Integrated Administration
Voice messaging systems Integrated Administration
Index of Feature Names 11

Feature Reference
Index to Features by Activity
The index in this section lists system features according to the activities that
people typically perform. (You can also use the index at the back of the book to
find the features that support particular activities, but this list supplies more
detail.) Operator features are not covered exhaustively here, because they are
described in detail in the entries: “Direct-Line Console,” “Direct Station
Selector:MLX,”
and
“Queued Call Console.” This index lists features according
to the following categories:
■Basic Calling and Answering
Answering calls
Conferencing and joining calls
Dialing
Paging
Putting a call on hold
Using the system from an outside phone
■Covering Calls or Having Calls Covered
When you are covering calls
When someone is covering your calls
■Timekeeping
■Calling Privileges and Restrictions
To prevent people from making calls
To allow calls
Other calling privileges
■Messaging
■System Manager Features
■Special Operator and Calling Supervisor Features
Look for the activity in the first column. In the second column, find out who can
perform the activity described. The third column cites the name of the feature
that you should look up in order to get more information.
Index to Features by Activity 13

Feature Reference
Basic Calling and Answering For Feature Name
Answering calls
And seeing who is calling you from another extension Display phones Display
And seeing who is calling you from outside MLX display
phones
Display
Caller ID
Primary Rate Interface (PRI)
And identifying the type of call according to the ring All Ringing Options
At another extension All Pickup
At a line not on your phone All Pickup
At a line you share with others All System Access/Intercom
Buttons
Personal Lines
Centrex Operation
For another person or group of people. See
“Covering calls or having calls covered”
All Coverage
Personal Lines
System Access/Intercom
Buttons
Forward and Follow Me
Queued Call Console
Direct-Line Console
Group Calling
If you are a calling supervisor for people answering
calls
DLC and QCC
operators only
Direct-Line Console
Queued Call Console
Direct Station Selector: MLX
Group Calling
Extension Status
If you are an operator DLC and QCC
operators only
Direct-Line Console
Queued Call Console
Direct Station Selector: MLX
If you are part of a group All Group Calling
Extension Status
Waiting for you, after you hear call-waiting tone All Call Waiting
That come to your extension while you’re at another
extension
All Forward and Follow Me
And then disconnect it, without using the handset or
Speaker button
All Recall/Timed Flash
Using a Hands-Free Unit, without lifting the handset Analog multiline
w/out speaker
Auto Answer Intercom
Using a headset MLX Headset Auto Answer
Using a modem, fax machine, or headset Analog multiline Auto Answer All
14 Index to Features by Activity

Feature Reference
Conferencing and joining calls
Conferencing inside and outside parties where the
inside parties do not share a line
All Conference
Joining calls of inside parties who share a line All System Access/Intercom
Buttons
Personal Lines
Centrex Operation
Preventing others from joining your calls All except QCC Privacy
Joining a caller and the extension he or she wants to
reach
All except
operators
Transfer
Dialing
An inside call All System Access/Intercom
Buttons
Centrex Operation
An outside call All System Access/Intercom
Buttons
Pools
Personal Lines
Centrex Operation
An inside or outside number with one touch All except
single-line and
QCC
Auto Dial
An inside or outside number with one touch Operators with
MLX phones or
System Display
Consoles only
Direct Station Selector: MLX
A call from anther extension, using your own calling
privileges
All Authorization Codes
An inside call to anyone in a group of people All Group Calling
An Account Code, for billing to a project or client,
during or before a call
All Account Code Entry/Forced
Account Code Entry
By entering a 3-digit code for a party that people in
your company call often
All Speed Dial
By entering a 2-digit code for a party you call often
(phones with 10 or fewer buttons)
All Speed Dial
By selecting a name from the display All Directories
A person who has left a message on your display,
with one touch
Display phones
only
Messaging
Outside of normal office hours All Night Service
A number you dialed before All except QCC Last Number Dial
Saved Number Dial
A busy extension to reach it when it’s available All except QCC Callback
Camp-On
Index to Features by Activity 15

Feature Reference
A busy line to have your call placed when the line
is available
All except QCC
(and single-line
and cordless or
wireless, for
Line Request)
Callback
Line Request
When you want to interrupt a call at a busy extension
or one with Do Not Disturb on
Operators only Barge-In
Using a special long-distance service such as
MegacomWATS
System
managers
(to set up)
Primary Rate Interface (PRI)
Pools
Automatic Route Selection
A voice mail box All Direct Voice Mail
Change the Extension Directory to accommodate
new or changed extensions.
System
managers only
Labeling
Change the System Directory to accommodate
business needs.
System
managers only
Labeling
Paging
One person at your company who has a
speakerphone and is not a QCC operator or at a
single-line phone
All System Access/Intercom
Buttons
Several people at your company who have
speakerphones and are not QCC operators or at
single-line phones
All Paging
Pickup
All the people at your company who have
speakerphones and are not QCC operators or at
single-line phones
All Paging
Pickup
Over your company’s loudspeaker system All Paging
Pickup
Prevent voice-announced calls from coming in over
your speakerphone, or allow them
Analog multiline
and MLX
Voice Announce to Busy
Putting a call on hold
At your own extension, so that you can pick it up All except
single-line
Hold
At your own extension, so that you can pick it up Single-line Recall/Timed Flash
At your own extension, so that you or someone who
shares a line can pick it up
All Hold
System Access/Intercom
Buttons
Personal Lines
Centrex Operation
At your own extension, so that you or someone who
shares a line can pick it up
All Hold
System Access/Intercom
Buttons
Personal Lines
Centrex Operation
At your own extension, to put an outside call on hold
automatically in order to transfer to another
extension with a shared line or button
All Transfer
16 Index to Features by Activity

Feature Reference
At your own extension, so that anyone can pick it up
after you page them
All except QCC Park
At one of several reserved extensions, so that anyone
can pick it up after you page them
Operators only Park
Automatically DLC operators
only
Hold
Direct-Line Console
Using the system from an outside phone
To gain access to the system as if you were on an
inside extension
N/A Remote Access
To receive calls that come to your system
extension
N/A Forward and Follow Me
Covering Calls or Having Your Calls Covered
When you are covering calls
As an operator DLC and QCC
operators only
Direct-Line Console
Queued Call Console
Direct Station Selector
As a calling supervisor for people covering calls DLC and QCC
operators only
Direct-Line Console
Queued Call Console
Direct Station Selector
Group Calling
Extension Status
As a member of a group All Group Calling
Coverage
And you want to adjust the ringing at the button
where calls come in
All except
single-line
Coverage
Ringing Options
When your calls are being covered
By someone who shares a line All System Access/Intercom
Buttons
Occasionally All Forward and Follow Me
By voice mail All Coverage
Regularly All Coverage
And you want to adjust or remove the ringing at the
button(s) where covered calls arrive
All except
single-line
Coverage
Ringing Options
Timekeeping
To set others’ phones to ring at a certain time as a
reminder
DLC operators
only
Reminder Service
To set your own phone to ring at a certain time as a
reminder
All Reminder Service
To set the alarm clock on your telephone Display
telephones
only
Alarm Clock and Timer
Index to Features by Activity 17

Feature Reference
To set the time at your telephone Display
telephones
only
Alarm Clock and Timer
To set the timer for calls or other activities Display
telephones
only
Alarm Clock and Timer
To set the systemwide time System
manager only
See System Programming.
Calling Privileges and Restrictions
To prevent people from making calls
To your extension All except
operator
Privacy
Do Not Disturb
To your extension when your phone is too busy to
take any more calls or you must be away
from your phone
QCC only Queued Call Console
To outside numbers System
manager only
Calling Restrictions
Toll Type
To toll numbers System
manager only
Calling Restrictions
Automatic Route Selection
Pools
Toll Type
To certain numbers or area codes System
manager only
Allowed/
Disallowed Lists
Outside of normal business hours System
manager only
Night Service
On certain outside lines in a Hybrid/PBX system System
manager only
Automatic Route Selection
Pools
Toll Type
To allow calls
To certain numbers or area codes System
manager only
Allowed/
Disallowed Lists
Speed Dial (System
Speed Dial)
Outside of normal business hours System
manager only
Night Service
18 Index to Features by Activity

Feature Reference
Other calling privileges
To use your own calling privileges at others’
extensions
All Authorization Codes
To enter your password for off-hours calls All Night Service
Customizing Your Phone
Give your phone its own distinctive ring. All Ringing Options
Change the way your phone rings when you're
already on a call. All Ringing Options
Delay or remove the ring from an outside, SA,
or ICOM line button.
All except
single-line
Ringing Options
Change the volume levels for ringing,
conversations on the handset, and
conversations on the speakerphone.
MLX only Volume
Change the language used (English, French, or
Spanish) at your extension; this also changes the
clock, which is 12-hour for English and 24-hour for
French or Spanish.
MLX display
phones only
Language
Messaging
Leaving Messages
Turn an extension’s Message light on or off to
indicate that you have a message for the party.
Operators only Messaging (Send/Remove
Message)
Call and let a co-worker with a display phone know
that you have called.
All Messaging (Leave Message)
Let a co-worker with a display phone know that you
wish to speak with him or her, without calling.
All except QCC Messaging (Leave Message)
Signaling/Notify
Let a co-worker with a multiline phone know that you
wish to speak with him or her, without calling.
All except QCC Signaling/Notify
Post a specific message (such as, OUT TO LUNCH)
for co-workers who have display phones.
All except
single-line
Messaging (Posted Messages)
Cancel a message left for a co-worker who has a
display phone.
All Messaging (Leave Message)
Receiving Messages
Read messages. Display phones
only
Messaging
Turn off Message light. All Messaging
Delete messages. Display phones
only
Messaging
Return a call from a co-worker who has left
a message.
Display phones
only
Messaging
Controlling Messaging
Change the posted messages that users can
choose from.
System
manager only
Labeling
Index to Features by Activity 19

Feature Reference
Change the extension information that appears on
display telephones that have messages.
System
manager only
Labeling
Set up voice messaging system to take calls. System
manager only
Group Calling
Set up extensions to receive messages from a fax
machine that has a delivery for them.
System
manager only
Messaging
Set up calling groups to receive messages from
co-workers.
System
manager only
Messaging
System Manager Features
(for System Manager or Programmer Only)
Customizing the system
Set up account codes so that calls can be billed or
tracked to a specific client or project.
N/A Account Code Entry/Forced
Account Code Entry
Set up which line is selected when a user lifts the
handset or presses the Speaker button.
All telephones Automatic Line Selection and
Ringing/Idle Line Preference
Change extension numbers for extensions, adjuncts,
trunks, telephones, ranges of extensions on a DSS,
Automatic Route Selection, calling groups, Idle Line
Access, Listed Directory Number, paging groups,
park zones, Pools, or Remote Access.
All System Renumbering
Change the overall system numbering plan; for
example, change to 2-, 3-, or a variable number
of digits for extension numbers.
All System Renumbering
Modify the line buttons (SA or ICOM) available on a
user’s telephone: change, add, or delete.
All except
single-line
System Access/Intercom
Buttons
Adjust the ringing at an extension, including one
with a single-line phone or MFM.
For
single-line/MFM
Ringing Options
Coverage
Set up special phones to be used for incoming and
outgoing calls during a commercial power failure.
N/A Power Failure Transfer
Adjust the system dial tone to accommodate a voice
messaging system or modem.
N/A Inside Dial Tone
Control what a caller hears while waiting for the
system (during transfer, while on hold, or
during other operations where the caller must wait).
N/A Music On Hold
Set up an adapter connected to an MLX extension to
support a fax machine, modem, or other device. N/A Multi-Function Module
Change the language (English, French, or Spanish)
used in System Programming and Maintenance
(SPM) software.
System
manager or
programmer
Labeling
Change the language (English, French, or Spanish)
used in Station Message Detail Recording (SMDR)
and programming reports.
N/A Labeling
Set up Transfer for one-touch transfer or
automatic hold.
All Transfer
20 Index to Features by Activity