AT&T Partner MLS 34D User manual

Personal Speed Dial Numbers
To dial a Personal Speed Dial number: Press [ Feature ] followed by the Dial Code.
See panel 4 for programming instructions. Your system may also be programmed with System Speed
Dial numberes (Dial Codes 20–79), which are similar to Personal Speed Dial Numbers except anyone
on the system can dial them. If programmed, a list is available from your System Manager.
Record your Personal Speed Dial numbers below, in pencil.
DIAL
NAME DIAL
CODE CODE
NAME
80
90
81
91
82
92
83
93
84 94
85
95
86 96
87 97
88 98
89 99
System Extensions
NAME
NAME
EXT
EXT
10
22
11
23
12 24
13 25
14 26
15 27
16
28
17 29
18 30
19 31
20
21
32
33
518-455-252 Copyright © 1992 AT&T
AT&T
PARTNER® Plus Communications System Release 3
Quick Reference for use with MLS-Series Telephones

Making a Conference Call
To add parties to a call (max. 4 parties plus you):
Telephone or
1. Call the first party (can use Speed Dial or Auto Dial buttons).
Extension Number +
2.
After the first party answers, press [ Conf ].
[ Conf ] +
3.
Press an idle line button and call the second party (or press [ Intercom ]
Telephone or
and extension number to add an inside party).
Extension Number +
4.
[ Conf ]
After the second party answers, press [ Conf ] again; you are
connected with both parties. To add others, repeat steps 2–4.
The lights at all extensions in the conference flash red and green.
To drop the last outside party added to the call:
To Drop:
1.
Press [ Feature ] [ 0 ] [ 6 ].
[Feature ] [ 0 ] [ 6 ]
NOTE: You cannot add more than 2 outside parties, transfer a
conference call, or join a conference call.
Joining a Call
To connect yourself to an outside call being conducted at
another extension:
[ Line ]
1. Press the line button (steady red light) or dial [
Intercom ] [ 6 ] [ 8 ] and the
or
two-digit line number (01–12).
[Intercom ] [ 6 ] [ 8 ] +
2.
Lift the handset.
Line Number (01–12) NOTE: You cannot join an inside call, a conference call, or a call at an
extension with Privacy turned on.
Making a Call to a Calling Group
To call everyone in a Calling Group* who is not busy on another
Ringing Call:
[ Intercom ] [ 7 ] +
Group Number (1–4)
call:
1.
2.
Paging Call:
3.
[Intercom ] [ ★ ] [ 7 ] +
Group Number (1–4)
Press [ Intercom ].
Lift handset.
Dial [
7 ] and a group number to ring the group, or press [ ★ ] [ 7 ] plus
a group number to page those in the group who have MLS–model
phones with speakers.
You are connected to the first extension to answer.
Loudspeaker Paging
To make an announcement over the loudspeaker paging
system (if one is connected to your system):
[Intercom ] [ 7 ] [ 0 ]
1. Press [
Intercom ].
2.
Lift handset.
3. Dial [ 7 ] [ 0 ], then make your announcement.
* Calling Group, Pickup Group, and Hunt Group extensions are listed on a separate form. See your
System Manager.
1

Telephone Buttons and Indicators
Display
[MLS-34D,™ MLS-18D,™ and MLS-12D™ only]
When dialing, shows the number dialed, duration of call, and
feature messages. When receiving an intercom call, shows the
number of the extension calling. When in program mode, displays
programming messages. When not using the phone, displays
today’s date and time. (You can adjust the display contrast on the
MLS-18D—see "Volume Control Buttons" below.)
Line/ProgrammableButtons
A line can be assigned on any button with status lights.
(The MLS-34D and MLS-18D have status lights for all of these
buttons; the MLS-12D and MLS-12 are identical to the MLS-18D,
except that they do not have lights for the 6 buttons above the
white line on the right.) When an outside line is assigned, press
the button to make and receive calls. You may have to enter an
account code to get an outside line (see panel 5).
When no line is assigned to a button, you can program the button
with one-touch dialing features (no status lights are required for
most features). Dial-code features are listed on panels 5 and 6;
programming instructions are on panel 4. Once programmed,
press the button to dial the number or use the feature.
NOTE: The MLS-6 phone (not shown) has 4 line/programmable
buttons. When 4 lines are assigned, it has no programmable
buttons; with 2 lines assigned, it has 2 programmable buttons.
Speakerphone Operation
[MLS-34D, MLS-18D, MLS-12D and MLS-12]
Press [
Spkr ] to dial and speak on your phone without lifting the
handset. When you press[
Spkr ], both the speaker and the
microphone come on (indicated by the Iights next to the[
Spkr ] and
[ Mic ] buttons). When the party on the other end answers, you can
speak without lifting the handset. (On the MLS-6, press to dial
without lifting the handset; when the party you are calling
answers, lift the handset to speak.)
Intercom Buttons. Press either button to place an inside (intercom) call to another extension.
Volume Control Buttons. Press to decrease ( ▼ ) or increase ( ▲ ) the volume of the ringer,
speaker, and handset:
■ To adjust ringer volume, while phone is idle and handset is on the phone, press ▼ or ▲ .
■ To adjust speaker volume, press ▼ or ▲ while listening through the speaker.
■ To adjust handset earpiece volume, while listening on a call lift the handset and press ▼ or ▲ .
To adjust display brightness on an MLS-18D phone, when the phone is idle and the handset is
on-hook: press [
★ ]; then press ▼ to decrease the brightness, or ▲ to increase the brightness.
Message Indicator. Appears when someone else signals you using the Message Light On
feature. To turn off, press [ Feature ] [ 1 ] [ 0 ] and your extension number. See panel 6.
PARTNER, MLS-34D, MLS-18D, MLS-12D, MLS-12, and MLS-6
are trademarks of AT&T.
2
Mic (Microphone) Button.
[MLS-34D, MLS-18D, MLS-12D, and MLS-12 only] Press [ Mic ]
to turn your microphone on and off. When the green light next to [
Mic ] is on, the microphone
is on. To answer calls without lifting the handset, leave the microphone on (see "HFAI"). On
a speakerphone call, press [
Mic ] to mute your voice.
HFAI (Hands-Free Answer on Intercom). For more convenient speakerphone operation,
leave the microphone on all the time (press [
Mic ] if the light next to the button is off). When
you receive a voice-signaled call (you hear a beep), the person calling can talk to you over
your phone’s speaker; simply begin speaking to have a hands-free, two-way conversation.
Feature Button. Press to program (panel 4) or to use dial-code features (panels 5 and 6).
Conf (Conference) Button. Press to conference (add) other parties to your call (panel 1).
Transfer Button. Press to transfer a call to another extension (panel 8).
Hold Button. Press to put a call on hold for later pickup (panel 8).
3

Programming
How to Program Buttons
Use programming to store dialing sequences on programmable buttons (see
diagram, panels 2–3). Then simply touch the button to dial automatically.
1.
2.
3.
4.
Press [ Feature ] [ 0 ] [ 0 ] to enter program mode.
Press a programmable button.
Press the buttons you normally press to dial another extension, to dial an
outside telephone number, or to use a system feature (see examples below).
NOTE: To store [ Intercom ] on a button, press the left [ Intercom ] button.
To program more buttons, or to change the programming, repeat steps 2 and 3.
Press [ Feature ] [ 0 ] [ 0 ] to exit program mode.
Examples:
Another extension number
To ring extension 11 with one touch, program [ Intercom ] [ 1 ] [ 1 ] to voice signal
extension 11, program [
Intercom ] [ ★ ] [ 1 ] [ 1 ].
You can also use this button to:
■ Transfer calls with one touch.
■
See when the extension is busy (red steady light) or calling you (green flashing
light), or when a transferred call is returning to you (green fluttering light).
An outside telephone number
To dial 555-5678 with one touch, program [ 5 ] [5 ] [5 ] [5 ] [6 ] [7 ] [8 ].
Any dial-code feature on panel 5 or 6
Program the dial code on a button. For example, to use Do Not Disturb with one
touch, program [ Feature ] [ 0 ] [ 1 ] on a button with lights. For some features, you
must also program an extension number or group number (but not a line number),
as indicated in the feature description on panels 5 and 6. For example, to answer a
call ringing at extension 12, program [ Intercom ] [ 6 ] [ 1 ] [ 2 ] on a button.
How to Program Personal Speed Dial
Numbers
1.
2.
3.
4.
Press [ Feature ] [ 0 ] [ 0 ] to enter program mode.
Press [ Feature ], then the two-digit Dial Code (80–99) for the phone number.
Enter the phone number. (An outside number can have up to 20 digits.)
To add more numbers, repeat steps 2 and 3.
Press [ Feature ] [ 0 ] [ 0 ] to exit program mode.
To change a number, follow steps 1–4 but enter the new number in S tep 3.
Special Dialing Functions
You can enter the following special functions in Speed Dial or Auto Dial numbers:
Function
Button Display Description
Pause
[Hold ]
P
1.5-second pause
Recall
[Spkr ]
R
Timed switchhook flash
Stop
[Mic ]
SStops dialing sequence until button is
pressed or code is dialed again
Touch-Tone Enable [ Transfer ] T
Sends touch tones over a rotary line
4

Dial-Code Features
Dial-Code Feature
To Dial
Manually To Use On a
Button
Account Code Entry
Use to enter an account code of up to 16 digits
for an outside call (incoming or outgoing). If
programmed on a button with lights, button light
is on when this feature is in use. You may have
to enter an account code before you can access
an outside line (see panel 9).
Dial [ Feature ] [ 1 ] [ 2 ],
the account code, then
[ Feature ] [ 1 ] [ 2 ] again
Press the button,
dial the account code,
then press the button
again.
Call Forwarding/Call Follow-Me
Forwards your calls to another extension. (To
cancel Call Forwarding, enter your extension
number as the destination.) If programmed on a
button with lights, button light is on when this
feature is on. Unless Do Not Disturb is on,
phone beeps once each time a call is
forwarded.
[ Feature ] [ 1 ] [ 1 ]
+ Your Extension Number
+ Destination Extension
Number
Press the button +
Your Extension
Number +
Destination Extension
Number
Call Pickup
Picks up a call ringing at any system extension.
To program this feature on a button, include the
extension number.
[ Intercom ] [ 6 ]
+ Extension Number
Press the button
Conference Drop
Drops the last outside party added to a
conference call.
Dial [ Feature ] [ 0 ] [ 6 ]
Press the button
Direct Line Pickup—Active Line
Lets you access a ringing, held, or active call on
a line that is not on your phone.
[ Intercom ] [ 6 ] [ 8 ]
+ Line Number (01–12)
Press the button +
Line Number (01–12)
Direct Line Pickup—Idle Line
Lets you access an idle line that is not on your
phone. For example, if your company has a
dedicated WATS line that is not assigned to a
button on your phone, use this feature to access
the line.
[ Intercom ] [ 8 ]
+ Line Number (01–12)
Press the button +
Line Number (01–12)
Do Not Disturb
Prevents calls from ringing at your phone.
Transferred calls return to sender, inside calls
get a busy signal; outside callers hear ringing.
Recommended only if someone else answers
your outside calls. To use, program [
Feature ] [ 0 ]
[ 1 ] on a button with lights (light is on when
feature is on).
Not available
Press the button
to turn on and off
Exclusive Hold
Places a call on hold so other extensions cannot
pick it up.
Dial [ Feature ] [ 0 ] [ 2 ]
Press the button
Can use this feature only if programmed onto a button with lights (see panel 4).
Button with lights recommended (not required).
5

Dial-Code Features (continued)
Dial-Code Feature To Dial
Manually
To Use On a
Button
Group Calling—Ring/Page
Simultaneously rings or pages all extensions in a
Calling Group.* Begin speaking when you hear
a beep; you are connected to the first extension
in the group that answers.
Ring: [ Intercom ] [ 7 ]
+ Group Number (1–4)
Page: [ Intercom ] [ ★ ] [ 7 ]
+ Group Number (1–4)
Press the button
Group Hunting—Ring/Voice Signal
Rings or voice signals the first available (non-
busy) extension in a Hunt Group.* If an
extension does not answer, the call hunts to the
next extension after three rings, and continues to
hunt until a group extension answers.
Ring: [ Intercom ] [ 7 ] [ 7 ]
+ Group Number (1–6)
Voice Signal: [ Intercom ]
[
★ ] [ 7 ] [ 7 ] + Group
Number (1–6)
Group Pickup
Picks up an outside call ringing at any extension
in a Pickup Group.*
[ Intercom ] [ 6 ] [ 6 ]
+ Group Number (1–4) Press the button
Last Number Redial
Redials the last outside number you dialed (but
not a System Speed Dial number).
Dial [ Feature ] [ 0 ] [ 5 ]
Loudspeaker Paging
Connects you to the (optional) loudspeaker
paging system.
[ Intercom ] [ 7 ] [ 0 ]
Press the button
Message Light Off
Turns off an MLS-model phone's message
light.
[ Feature ] [ 1 ] [ 0 ]
+ Extension Number
Message Light On
Turns on an MLS-model phone's message
light. [
Feature ] [ 0 ] [ 9 ]
+ Extension Number Press the button +
Extension Number
Privacy
Prevents others from joining your calls. To use,
program [ Feature ] [ 0 ] [ 7 ] on a button with lights
(the button light is on when the feature is on).
Not available
Recall
"Recalls" dial tone when you are already on a
call, so you can access a PBX or Central Office
service (e.g., Call Waiting).
Dial [ Feature ] [ 0 ] [ 3 ]
Press the button
Save Number Redial
Saves the last outside number you dialed into
memory (but not a System Speed Dial number).
Save a number before you hang up; the number
stays in memory until a new one is saved.
Dial [ Feature ] [ 0 ] [ 4 ]
before hanging up
To redial later, press
[
Feature ] [ 0 ] [ 4 ] again
Press the button
Press the button
Press the button +
Extension Number
Press the button
to turn on and off
Press the button
before hanging up
To redial later, press
the button again
Touch-Tone Enable
Lets you dial touch-tone digits on a rotary line.
Use this feature to change to touch-tone dialing
for the rest of the call.
Dial [ Feature ] [ 0 ] [ 8 ]
Press the button
Calling Group, Pickup Group, and Hunt Group numbers and extensions are listed on a separate form. See
your System Manager. If this feature is programmed on a button, include the group number.
Can use this feature only if programmed onto a button with lights (see panel 4).
6

Ringing Patterns
You can tell the type of call coming in by the way the phone rings:
Ring...Ring...Ring...Ring...Ring...Ring... Outside Call
Ring-BEEP...Ring-BEEP...Rinf-BEEP... Inside Call
Ring-BEEP-BEEP...Ring-BEEB-BEEP... Transferred Call
Lights
Red (top) light shows activity at another extension.
Green (bottom) light shows activity at your extension.
Steady on: Line is busy.
Off (off continuously): Line is idle, available for use.
Flash (long on, long off): Call is ringing on the line.
Alternating Red/Green Flash: (red on, green on, red on,
green on): Appears at all extensions in a conference or joined call.
Wink (long on, short off): Call is on hold (anyone with line can pick up).
Flutter (short on, short off): Call is on exclusive hold (only extension
that put call on hold can pick up).
Broken flutter (short on and off followed by long off): Fax trouble.
Help!
If you have problems with your phone, contact your
System Manager. If the problem is not solved, in the
continental U.S. please call our toll-free Helpline, available
24 hours a day, at 1 800 628-2888.
Outside the continental U.S., contact your local
AT&T Authorized Dealer.
7

Transferring a Call
To pass a call to another extension:
[Transfer ] +
While active on the call, press [ Transfer ].
Extension Number
1.
2.
3.
The call is put on hold and you hear intercom dial tone.
Dial the extension (or [ 7 ] [ 7 ] and a Hunt Group number from 1–6) to
which you want the call transferred.
When someone answers, announce the call, then hang up.
If no one answers or the call is refused, to reconnect to the caller,
press the line button next to the winking green light.
Putting a Call on Hold
Hold:
To hold so anyone with the line can pick it up:
[ Hold ]
1. Press [ Hold ].
Exclusive Hold:
To hold so only you can pick it up (Exclusive Hold):
[Feature ] [ 0 ] [ 2 ]
1.
Press [Feature ] [0 ] [2 ].
To Pick Up:
To pick up a held call:
[ Line ]
Press the held line button.
1.
2.
Lift handset.
Answering a Call Ringing at Another
Extension
At a specific extension:
[ Intercom ] [ 6 ] +
Extension Number
1.
2.
3.
or
At any extension:
[Intercom ] [ 6 ] [ 8 ] +
Line Number (01–12)
At any extension in the
Pickup Group:
[Intercom ] [ 6 ] [ 6 ] +
Group Number (1–4)
To answer a call ringing at any other extension:
Press [ Intercom ].
Lift handset.
Dial [
6 ] plus the number of the ringing extension (or if you know
which line is ringing—but not the specific extension—dial [ 6 ] [ 8 ]
plus the two-digit line number).
To answer an outside call ringing at any other extension in
the Pickup Group:*
Press [ Intercom ].
Lift handset
1.
2.
3.
Dial [ 6 ] [ 6 ] plus the group number (1–4).
Forwarding a Call
To forward intercom, outside, and trensferred calls:
[ Feature ] [ 1 ] [ 1 ] +
1. Press [
Feature ] [ 1 ] [ 1 ].
Source Extension
2.
Dial your extension number.
Number +
Destination Extension
3.
Dial the destination extension number.
Number
To cancel Call Forwarding, enter your own extension number as the
destination. Your system phone beeps once each time a call is
forwarded from your extension.
* Calling Group, Pickup Group, and Hunt Group extensions are listed on a separate form. See your
System Manager.
8

Making a Call
Outside:
[ Line ] + Phone Number
or
[Intercom ] [ 8 ] +
Line Number +
Phone Number
1.
2.
3.
Inside—Ringing:
[ Intercom ] +
Extension Number
Inside—Voice-Signaled:
[ Intercom ] + [ ★ ] +
Extension Number
To call an outside party:
If a password is needed, enter it before step 1. Also, to get outside dial
tone, you may have to enter an account code before step 2.
Lift the handset.
Press an idle (not lit) line button. To dial on a line not assigned to your
phone, press [ Intercom ] [ 8 ] followed by the line number (01–12).
Dial telephone number.
1.
2.
3.
To call an inside party (another extension):
Press an idle (not lit) [ Intercom ] button.
Lift handset.
To ring the extension, dial two-digit extension number (or to voice
signal an MLS-model phone’s speaker, [
★ ] plus the number).
NOTE: If you lift the handset without pressing a button, you get the first
available line or the intercom, depending on your phone's line selection.
Entering a Password
[Hold ] +
1.
Press [ Hold ].
Password
2.
Enter the four-digit password.
Entering an Account Code
To enter a code for an incoming or outgoing call:
[Feature ] [ 1 ] [ 2 ] +
1.
Dial [ Feature ] [ 1 ] [ 2 ] (or press a preprogrammed button).
Account Code +
2.
[Feature ] [ 1 ] [ 2 ]
Enter an account code of up to 16 digits (manually or using an Auto Dial
button or Speed Dial number).
3.
Dial [ Feature ] [ 1 ] [ 2 ] (or press a preprogrammed button).
Answering a Call
When the telephone is ringing:
At Your Extension:
1. Press the flashing line button.
[ Line ]
2.
Lift the handset (If you lift the handset without pressing a line button,
you are connected to the line that has been ringing the longest time.)
To answer a voice-signaled call (your phone beeps):
1.
If the microphone is on, begin speaking (if not, press [ Mic ] or lift the handset).
If you are already on a call:
[Hold ] [ Line ]
1.
Press [ Hold ] to put the first call on hold.
2.
Press the flashing line button to pick up the new call.
System Lines
Phone No. or Description Line No. Phone No. or Description
Line No.
01 07
02 08
03 09
04 10
05
06
11
12
9