Avaya 1120E User manual

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Avaya Solution & Interoperability Test Lab
Configuring Avaya 1120E, 1140E, 1220 and 1230 IP
Deskphones with Avaya IP Office Release 6.1 – Issue 1.0
Abstract
These Application Notes describe a solution comprised of Avaya IP Office and Avaya 1100
Series/1200 Series IP Deskphones with SIP software. During interoperability testing, the IP
Deskphones successfully registered with Avaya IP Office, placed and received calls to and
from SIP and non-SIP telephones, and executed other telephony features such as conference,
transfer, hold, and call forward.

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Table of Contents
1Introduction........................................................................................................................... 3
2Equipment and Software Validated.................................................................................... 5
3Configure Avaya IP Office................................................................................................... 5
3.1 Verify IP Office License................................................................................................. 5
3.2 Obtain LAN IP Address.................................................................................................. 6
3.3 Configure Network Topology......................................................................................... 7
3.4 Administer SIP Registrar................................................................................................ 7
3.5 Administer Codec Preference......................................................................................... 8
3.6 Administer SIP Extension............................................................................................... 9
3.7 Configure User.............................................................................................................. 11
3.8 Save Configuration ....................................................................................................... 12
4Configure Avaya 1100 and 1200 Series IP Deskphones.................................................. 12
5Verification Steps................................................................................................................ 14
5.1 Verify Avaya IP Office................................................................................................. 14
5.2 Verification Scenarios................................................................................................... 15
6Conclusion ........................................................................................................................... 15
7Additional References......................................................................................................... 15

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1 Introduction
These Application Notes describe a solution comprised of Avaya IP Office and Avaya
1100/1200 Series IP Deskphones with SIP software. During interoperability testing, the IP
Phones successfully registered with Avaya IP Office, placed and received calls to and from SIP
and non-SIP telephones, and executed other telephony features such as conference, transfer,
hold, and call forward.
The sample configuration is shown in Figure 1. Avaya IP Office 500 has Avaya 1600 Series IP
Deskphones (H.323), 1400 Series Digital Telephones, 1100 Series IP Deskphones (SIP) and
1200 Series IP Deskphones.
Figure 1 – Sample Configuration

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Table 1 gives a summary of the features supported and tested with Avaya 1100 and 1200 Series
IP Deskphones with SIP software.
Table 1
Features 1120E 1140E 1220 1230 Notes
Basic Calling Features
Extension to extension call X X X X
Basic call to non-SIP Phones X X X X
Compressed Codecs X X X X G.711, G.729A
Intercept tones/displays X X X X
Call Waiting X X X X
Message Waiting Support X X X X
Do not Disturb X X X X
Speed Dial Buttons
X X X X
Only programming on
the 11xx/12xx sets is
supported. IP Office
Manager User Button
Programming tab will
not work.
Other Features
Call Hold X X X X
Consultation Hold X X X X
Unattended Transfer X X X X
Attended Transfer X X X X
Call Forwarding Unconditional X X X X
Call Forward Busy X X X X
Call Forward No Answer X X X X
Conference – 3r
d
party added X X X X
Conference – 3r
d
party joins X X X X
Twinning X X X X
Priority Call X X X X
Automatic Redial X X X X
Password Authentication X X X X
Trunk Calls X X X X

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2 Equipment and Software Validated
The following equipment and software versions were used in the test environment:
Hardware Component Software Version
Avaya IP Office Server (500 V2) Release 6.1 (5)
Avaya 1400 Series Digital Deskphones NA
Avaya 1600 Series IP Deskphones (H.323) 1.22
Avaya 1100 Series IP Deskphones (SIP)
1120e
1140e 4.00.03.00
Avaya 12xx Series IP Deskphones (SIP)
1220
1230 04.00.03.00
3 Configure Avaya IP Office
This section provides the procedures for configuring Avaya IP Office. The procedures include
the following areas:
Verify IP Office license
Obtain LAN IP address
Configure Network Topology
Administer SIP Registrar
Administer Codec Preference
Configure SIP Extension
Configure Users
3.1 Verify IP Office License
From a PC running the Avaya IP Office Manager application, select Start > Programs > IP
Office > Manager to launch the Manager application. Select the proper IP Office system, and
log in with the appropriate credentials.
The Avaya IP Office Manager screen is displayed. From the configuration tree in the left pane,
select License > 3rd Party IP Endpoints to display the screen in the right pane. Verify that the
License Status is “Valid”. If there is insufficient capacity or a required feature is not enabled,
contact an authorized Avaya sales representative to make the appropriate changes.

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3.2 Obtain LAN IP Address
From the configuration tree in the left pane, select System to display the IPO500V2 screen in
the right pane. Select the LAN2 tab, followed by the LAN Settings sub-tab in the right pane.
Make a note of the IP Address, which will be used later to configure the SIP endpoints in
Section 4.2.

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3.3 Configure Network Topology
From the configuration tree in the left pane, select System to display the IPO500V2 screen in
the right pane. Select the LAN2 tab, followed by the Network Topology sub-tab in the right
pane. Configure Firewall/NAT Type to “Open Internet”. Configure Binding Refresh Time to
“5”. Click OK (not shown).
3.4 Administer SIP Registrar
Select SIP Registrar sub-tab in the right pane. Enter a valid Domain Name. Select TCP only
from the drop down menu for Layer 4 Protocol. Make a note of the TCP Port number. These
will be used later to configure SIP endpoints. Click OK (not shown).

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3.5 Administer Codec Preference
From the configuration tree in the left pane, select System to display the IPO500V2 screen in
the right pane. Select the Telephony tab. Configure Automatic Codec Preference to “G.711
ULAW 64K”. Click OK (not shown).

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3.6 Administer SIP Extension
From the configuration tree in the left pane, right-click on Extension and select New > SIP
Extension to add a new SIP extension. In the Extn tab, enter the three digit extension in the
Base Extension field. Enable Force Authorisation field. Retain default values for all other
fields. Note: Extension Id (8009 in the screen below) is a system generated id.
In the VoIP tab, enter an IP Address for the 1100/1200 Series IP Deskphone. Enable Reserve
Avaya IP endpoint license field. Retain default values for all other fields. Click OK (not
shown).

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