Avaya 9620 Deskphone Edition User manual

Office of Information Technology
Networking and Telecommunications Services (NTS)
www.oit.umd.edu/NTS
Message Waiting Indicator
Prompt Line
Line/Feature Buttons
Soft Key Labels
Soft Keys
OK Buttons and
Navigation Arrows
Phone/Exit Button
Menu
Call Log
Speaker, Receiver, and
Ringer Volume Control
Speaker/Receiver Microphone Mute
Missed Call Log Indicator,
Set ID number, and Date/Time
Message/Call Voice Mail
Contacts
Forward and Mobility Summary
Headset
Speaker
Avaya 9620/9630G/9640G
IP Telephone Quick Reference
At the time of installation, the NTS technician will“login” your Avaya IP telephone.
If you experience a problem with your login, please contact NTS.
Electronic Reference Guide:
http://support.avaya.com/elmodocs2/one-X_Deskphone_Edition/9630Interactive_FinalV5.html
For assistance, contact NTS:
• By telephone: [phone] (Press 2)
• By e-mail: [e-mail]

Quick VoIP and Voice Mail Information
VoIP
Online tutorial for 9620/9630/9640 Avaya IP phones:
http://support.avaya.com/elmodocs2/one-X_Deskphone_Edition/9630Interactive_FinalV5.html
Voice Mail
• NewVoiceMailAccessNumber:x55300(301.405.5300fromoff-campus)
  •Defaultpasswordis20742
  •Press2togetmessages
    • Press0tolistentomessage
    • Press1torespondtomessage
    • Press#tosave
    • Press*D(*3)todelete
  • Press3toadministerpersonalgreetings
  • Press1torecordnewmessages
  • Press5tocustomizeyourmailbox
  • Press*H(*4)forhelp
• ExpressMailbox:x55555-forquicklyleavinganothervoicemailuseramessagewithoutringingtheirphone
 (onlyavailablefornewVoIP/voicemailsystemusers).
• NewVoiceMailWebInterface:www.voicemail.umd.edu
  • LogOn=yourve-digitcampusextension
  • Password=yournumericalvoicemailpassword
• Youcanreceivevoicemailviae-mail.Seeset-upinstructionsbelow.
Speech Access
(Usespeechcommandstoplacecalls,accessvoicemail,andmore.)
• Number:x55900(301.405.5900fromoff-campus)
• SpeechAccessWebInterface:www.speechaccess.umd.edu
  • AccountNumber=yourve-digitcampusextension
  • Password=yourvoicemailpassword
• SeeonlinehelponSpeechAccessWebpage.
How to setup an e-mail client to receive voice mail from the new voice mail server:
(Voicemailwillarriveasane-mailwithaWAVleattachment.)
• YouwillneedtoaddanewIMAPconnectiontoyourexistinge-mailclientusingthefollowingparameters:
  • Incomingservertype:IMAP
  • IncomingserverID:voicemail.umd.edu
  • Incomingusername:enteryourve-digitcampusextension
 • Youmustsetyoure-mailclienttoconnecttothevoicemailserverviaasecure(SSL)IMAPconnection.If
usingtheMozillaThunderbirde-mailclient,thisoptionisselectableunder“ServerSettings”withinthe
“AccountSettings”window.IfusingMicrosoftOutlook,thisoptionisselectableinthe“Advanced”tabofthe
“E-mailSettings”window.
• ForgeneralhelponconguringThunderbirdandOutlooke-mailclients,refertothefollowinglinks:
  • MozillaThunderbird-www.helpdesk.umd.edu/documents/4/4463/
  • MicrosoftOutlook-www.helpdesk.umd.edu/documents/4/4049/
06-09-2008