
AXIST8343AlertButton
Troubleshooting
Troubleshooting
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Action/StatusescriptionLEindication
NonodeID.TheZ-Wavecontrollercouldnotndthedeviceand
didnotprovideanodeID.
2secondson,2secondsoff,for2
minutes.
1.Pressthelinbutton3timeswithin1.5seconds
toputthedeviceintoexclusionmode.
2.Within1secondofstep1,pressthelinbutton
againandholdfor5seconds.
FactoryReset
(Thisprocedureshouldonlybe
usedwhenthecontrolleris
inoperable.)
3.NodeIDisexcluded.Thedevicerevertstofactory
defaultstate.
2secondson,2secondsoff,for2
minutes.
Failureorsuccessinincluding/excludingtheIDcanbeviewedontheZ-WaveController.
Thetablebelowliststypicalproblemsencountered:
SymptomPossibleCauseRecommendation
Cannotperforminclusionand
association.
1.Thedeviceisstillconnected,orhas
beenaccidentallyincludedinaprevious
networ.
2.TheenteredPINcodeisincorrect.
3.Thebatteryhasrunoutofpower.
4.Batterypolarityisreversed.
1.Excludethedevicebefore
includingitagain.
2.Maesureyouenteredthe
correctPINcode.
3.Replacethebattery.
4.Retthebatterywiththe
correctpolarity.
WhenAlertButtonispressed,
theLEDilluminates,butthe
receiver(s)havenoresponse.
1.Thedeviceisstillconnected,orhas
beenaccidentallyincludedinaprevious
networ.
2.Thedistancebetweenthealertbutton
andthereceiver(s)istoogreat.
3.Thebatterieshaverunoutofpower.
1.Excludethedevicebefore
includingitagain.
2.Movethedevicecloserto
thereceivers.
3.Replacethebatteries.
Note
Forbestresults,excludethedevicebeforestartingtheinclusionprocess.Formoredetailsseetheinstallationguide.
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