Axis FA51-B User manual

AXIS FA51-B Main Unit
User Manual

AXIS FA51-B Main Unit
Table of Contents
Getstarted ................................................ 3
Connect sensor units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Find the device on the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Access the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Webpage overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Additionalsettings .......................................... 7
Adjust the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
View and record video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Set up rules and alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Learnmore ................................................ 14
Privacy masks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Streaming and storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Troubleshooting ............................................ 17
Reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Firmware options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Check the current rmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Upgrade the rmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Technical issues, clues and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Contact support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Specications .............................................. 21
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
SD card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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AXIS FA51-B Main Unit
Get started
Get started
Connect sensor units
When you connect a sensor unit to a main unit, we recommend that you make the connection before you power up the main unit. If
you disconnect a sensor unit and connect a different one, you must restart the main unit.
Shorten the sensor unit cable
Note
• The sensor unit cable cannot be extended or split.
• When routing the sensor unit cable, the minimum bending radius is 4 mm.
The sensor unit is delivered with a cable. To shorten the cable follow these steps:
1. Cut the cable to the desired length. Measure from the sensor unit.
2. Strip the plastic outer coating from the end of the cable.
3. Peel back the shield.
4. Flatten the colored wires in the order described below.
1Brown
2White/brown
3Not used
4Not used
5White/blue
6Blue
5. Insert the wires all the way into a shielded 6P6C RJ12 connector.
NONO
NOTICETICE TICE
Make sure that the wires stay in the correct order and that the cable shield makes good contact with the connector shield.
6. Use a crimping tool to fasten the connector to the cable.
Find the device on the network
To nd Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both
applications are free and can be downloaded from axis.com/support.
For more information about how to nd and assign IP addresses, go to How to assign an IP address and access your device.
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AXIS FA51-B Main Unit
Get started
Browser su ort
You can use the device with the following browsers:
ChromeTM Firefox®Edge®Safari®
Windows®recommended x x
macOS®recommended x
Other operating systems x x
If you need more information about recommended browsers, go to axis.com/browser-support.
Access the device
1. Open a browser and enter the IP address or host name of the Axis device.
If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to nd the device on the network.
2. Enter the username and password. If you access the device for the rst time, you must set the root password. See Set a
new password or the root account on page 4 .
3. The live view page opens in your browser.
Verify that no one has tam ered with the rmware
To make sure that the device has its original Axis rmware, or to take full control of the device after a security attack:
1. Reset to factory default settings. See Reset to actory de ault settings on page 17.
After the reset, secure boot guarantees the state of the device.
2. Congure and install the device.
Set a new assword for the root account
Important
The default administrator username is root. If the password for root is lost, reset the device to factory default settings.
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/71903#t10098905
Support tip: Password security conrmation check
1. Type a password. Follow the instructions about secure passwords. See Secure passwords on page 5 .
2. Retype the password to conrm the spelling.
3. Click Create login. The password has now been congured.
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AXIS FA51-B Main Unit
Get started
Secure asswords
Important
Axis devices send the initially set password in clear text over the network. To protect your device after the rst login, set
up a secure and encrypted HTTPS connection and then change the password.
The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they
may be used in various types of installations.
To protect your data we strongly recommend that you:
• Use a password with at least 8 characters, preferably created by a password generator.
• Don’t expose the password.
• Change the password at a recurring interval, at least once a year.
Web age overview
1Live view control bar
2Live view
3Product name
4User in ormation, color themes, and help
5Video control bar
6Settings toggle
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AXIS FA51-B Main Unit
Get started
7Settings tabs
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AXIS FA51-B Main Unit
Additional settings
Additional settings
Adjust the image
This section includes instructions about how to congure your device. If you want to learn more about how certain features
function, go to Learn more on page 14.
Level the camera
To adjust the view in relation to a reference area or an object, use the leveling guide in combination with a mechanical adjustment
of the camera.
1. Go to Settings > System > Orientation and click .
2. Adjust the camera mechanically until the position of the reference area or the object is aligned with the leveling guide.
Select ex osure mode
There are different exposure mode options in the camera that adjusts aperture, shutter speed, and gain to improve image quality for
specic surveillance scenes. Go to Settings > Image > Exposure and select between the following exposure modes:
• For most use cases, select Automatic exposure.
• For environments with certain articial lighting, for example uorescent lighting, select licker-free.
Select the same frequency as the power line frequency.
• For environments with certain articial light and bright light, for example outdoors with uorescent lighting at night and
sun during daytime, select licker-reduced.
Select the same frequency as the power line frequency.
• To lock the current exposure settings, select Hold current.
Reduce motion blur in low-light conditions
To reduce motion blur in low-light conditions, adjust one or more of the following settings in Settings > Image > Exposure:
• Move the Blur-noise trade-off slider toward Low motion blur.
Note
When you increase the gain, image noise also increases.
• Set Max shutter to a shorter time, and Max gain to a higher value.
If you still have problems with motion blur:
• Increase the light level in the scene.
• Mount the camera so that objects move toward it or away from it rather than sideways.
Handle scenes with strong backlight
Dynamic range is the difference in light levels in an image. In some cases the difference between the darkest and the brightest
areas can be signicant. The result is often an image where either the dark or the bright areas are visible. Wide dynamic range
(WDR) makes both dark and bright areas of the image visible.
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AXIS FA51-B Main Unit
Additional settings
Image without WDR.
Image with WDR.
Note
• WDR can cause artifacts in the image.
• WDR may not be available for all capture modes.
1. Go to Settings > Image > Wide dynamic range.
2. Turn on WDR.
3. Use the Local contrast slider to adjust the amount of WDR.
4. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest.
Find out more about WDR and how to use it at axis.com/web-articles/wdr.
Monitor long and narrow areas
Use corridor format to better utilize the full eld of view in a long and narrow area, for example a staircase, hallway, road, or tunnel.
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AXIS FA51-B Main Unit
Additional settings
1. Depending on your device, turn the camera or the 3-axis lens in the camera 9 ° or 27 °.
2. If the device doesn’t have automatic rotation of the view, log in to the webpage and go to Settings >System >Orientation.
3. Click .
4. Rotate the view 9 ° or 27 °.
Find out more at axis.com/axis-corridor- ormat.
Hide arts of the image with rivacy masks
You can create one or several privacy masks to hide parts of the image.
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/71903#t10106902
How to create a privacy mask
1. Go to Settings > Privacy mask.
2. Click New.
3. Adjust the size, color, and name of the privacy mask according to your needs.
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AXIS FA51-B Main Unit
Additional settings
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/71903#t10106902
How to change the appearance o the mask
Show an image overlay
You can add an image as an overlay in the video stream.
1. Go to Settings > Overlay.
2. Click Image list.
3. Upload an image and click Done.
4. Click Create overlay.
5. Select Image and click Create.
6. Select the image from the drop-down list.
7. To position the image overlay, choose Custom or one of the presets.
8. Click Create.
View and record video
This section includes instructions about how to congure your device. To learn more about how streaming and storage works, go to
Streaming and storage on page 14.
Reduce bandwidth and storage
Important
If you reduce the bandwidth it can result in loss of details in the picture.
1. Go to live view and select H.264.
2. Go to Settings > Stream.
3. Do one or more of the following:
- Turn on dynamic GOP and set a high GOP length value.
- Increase the compression.
- Turn on dynamic FPS.
View a live video stream on a monitor
Your camera can transmit a live video stream to an HDMI monitor even without a network connection. The monitor can be used for
surveillance purposes or for public viewing, e.g. in a store.
1. Connect an external monitor using the HDMI connector.
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AXIS FA51-B Main Unit
Additional settings
2. Change the HDMI settings under Settings > System > HDMI.
Set u network storage
To store recordings on the network, you need to set up your network storage.
1. Go to Settings > System >Storage.
2. Click Setup under Network storage.
3. Enter the IP address of the host server.
4. Enter the name of the shared location on the host server.
5. Move the switch if the share requires a login, and enter username and password.
6. Click Connect.
Record and watch video
To record video you must rst set up network storage, see Set up network storage on page 11 , or have an SD card installed.
Record video
1. Go to the live view.
2. To start a recording, click Record. Click again to stop the recording.
Watch video
1. Click Storage > Go to recordings.
2. Select your recording in the list and it will play automatically.
Set u rules and alerts
You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions.
The conditions can be used to trigger the actions. For example, the device can start a recording or send an email when it detects
motion, or show an overlay text while the device is recording.
Trigger an action
1. Go to Settings > System > Events to set up a rule. The rule denes when the device will perform certain actions. Rules
can be setup as scheduled, recurring, or for example, triggered by motion detection.
2. Select the Condition that must be met to trigger the action. If you specify more than one condition for the rule, all of the
conditions must be met to trigger the action.
3. Select which Action the device should perform when the conditions are met.
Note
If you make changes to an active rule, you have to restart the rule for the changes to take effect.
Record video when the camera detects motion
This example explains how to set up the camera to start recording to the SD card ve seconds before it detects motion and to
stop one minute after.
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AXIS FA51-B Main Unit
Additional settings
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/71903#t10106619
How to record a video stream when the camera detects motion
Make sure that AXIS Video Motion Detection is running:
1. Go to Settings > Apps >AXIS Video Motion Detection.
2. Start the application if it is not already running.
3. Make sure you have set up the application according to your needs. If you need help, see the
user manual or AXIS Video Motion Detection 4.
Create a rule:
1. Go to Settings > System > Events and add a rule.
2. Type a name for the rule.
3. In the list of conditions, under Application, select AXIS Video Motion Detection (VMD).
4. In the list of actions, under Recordings, select Record video while the rule is active.
5. Select an existing stream prole or create a new one.
6. Set the prebuffer time to 5 seconds.
7. Set the postbuffer time to 6 seconds.
8. In the list of storage options, select SD card.
9. Click Save.
Show a text overlay in the video stream when the device detects motion
This example explains how to display the text “Motion detected” when the device detects motion.
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/71903#t10103832
How to show text overlay when the camera detects motion
Make sure that AXIS Video Motion Detection is running:
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AXIS FA51-B Main Unit
Additional settings
1. Go to Settings > Apps >AXIS Video Motion Detection.
2. Start the application if it is not already running.
3. Make sure you have set up the application according to your needs.
Add the overlay text:
4. Go to Settings > Overlay.
5. Select Create overlay and select Text overlay.
6. Enter #D in the text eld.
7. Choose text size and appearance.
8. To position the text overlay, choose Custom or one of the presets.
Create a rule:
9. Go to System > Events > Rules and add a rule.
1 . Type a name for the rule.
11. In the list of conditions, select AXIS Video Motion Detection.
12. In the list of actions, select Use overlay text.
13. Select a view area.
14. Type “Motion detected”.
15. Set the duration.
16. Click Save.
Note
If you update the overlay text it will be automatically updated on all video streams dynamically.
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AXIS FA51-B Main Unit
Learn more
Learn more
Privacy masks
A privacy mask is a user-dened area that covers a part of the monitored area. In the video stream, privacy masks appear either as
blocks of solid color or with a mosaic pattern.
You’ll see the privacy mask on all snapshots, recorded video, and live streams.
You can use the VAPIX® application programming interface (API) to turn off the privacy masks.
Important
If you use multiple privacy masks it may affect the product’s performance.
Overlays
Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp,
or during product installation and conguration. You can add either text or an image.
Streaming and storage
Video com ression formats
Decide which compression method to use based on your viewing requirements, and on the properties of your network. The
available options are:
H.264 or MPEG-4 Part 10/AVC
Note
H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed
copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
H.264 can, without compromising image quality, reduce the size of a digital video le by more than 8 % compared to the Motion
JPEG format and by as much as 5 % compared to the MPEG-4 standard. This means that less network bandwidth and storage space
are required for a video le. Or seen another way, higher video quality can be achieved for a given bitrate.
How do Image, Stream, and Stream role settings relate to each other?
The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it
immediately affects all video streams and recordings.
The Stream tab contains settings for video streams. You get these settings if you request a video stream from the product and don’t
specify for example resolution, or frame rate. When you change the settings in the Stream tab, it doesn’t affect ongoing streams, but
it will take effect when you start a new stream.
The Stream proles settings override the settings from the Stream tab. If you request a stream with a specic stream prole, the
stream contains the settings of that prole. If you request a stream without specifying a stream prole, or request a stream prole
that doesn't exist in the product, the stream contains the settings from the Stream tab.
Bitrate control
With bitrate control, you can manage the bandwidth consumption of your video stream.
Variable bitrate (VBR)
With variable bitrate, the bandwidth consumption varies based on the level of activity in the scene. The more activity in the scene,
the more bandwidth you need. You are guaranteed constant image quality but it requires storage margins.
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AXIS FA51-B Main Unit
Learn more
Maximum bitrate (MBR)
With maximum bitrate, you can set a target bitrate to handle bitrate limitations in your system. You may see a decline in image
quality or frame rate when the instantaneous bitrate is kept below the specied target bitrate. You can choose to either prioritize
image quality or frame rate. We recommend that you congure the target bitrate to a higher value than the expected bitrate. This
gives you a margin for additional complexity that needs to be captured.
1Target bitrate
A lications
AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications
for Axis products. To nd out more about available applications, downloads, trials and licenses, go to axis.com/applications.
To nd the user manuals for Axis applications, go to axis.com.
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/71903#t10001688
How to download and install an application
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AXIS FA51-B Main Unit
Learn more
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/71903#t10001688
How to activate an application licence code on a device
AXIS Face Detector
AXIS Face Detector is an application that detects faces in a predened area of the live video. The detected faces are marked
within boxes.
To nd out more about the application, see axis.com/products/axis- ace-detector
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AXIS FA51-B Main Unit
Troubleshooting
Troubleshooting
Reset to factory default settings
Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to
the factory default values.
To reset the product to the factory default settings:
It is also possible to reset parameters to factory default through the web interface. Go to Settings > System > Maintenance and
click Default.
Firmware o tions
Axis offers product rmware management according to either the active track or the long-term support (LTS) tracks. Being on the
active track means continuously getting access to all the latest product features, while the LTS tracks provide a xed platform with
periodic releases focused mainly on bug xes and security updates.
Using rmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system
offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest
active track. With LTS, the products can maintain cybersecurity without introducing any signicant functional changes or affecting
any existing integrations. For more detailed information about Axis product rmware strategy, go to axis.com/support/rmware.
Check the current rmware
Firmware is the software that determines the functionality of network devices. One of your rst actions when troubleshooting a
problem should be to check the current rmware version. The latest version may contain a correction that xes your particular
problem.
To check the current rmware:
1. Go to the product’s webpage.
2. Click on the help menu .
3. Click About.
U grade the rmware
Important
Precongured and customized settings are saved when the rmware is upgraded (provided that the features are available in
the new rmware) although this is not guaranteed by Axis Communications AB.
Important
Make sure the product remains connected to the power source throughout the upgrade process.
Note
When you upgrade the product with the latest rmware in the active track, the product receives the latest functionality
available. Always read the upgrade instructions and release notes available with each new release before upgrading the
rmware. To nd the latest rmware and the release notes, go to axis.com/support/rmware.
AXIS Device Manager can be used for multiple upgrades. Find out more at axis.com/products/axis-device-manager.
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AXIS FA51-B Main Unit
Troubleshooting
To watch this video, go to the web version of this document.
www.axis.com/products/online-manual/71903#t10095327
How to upgrade the rmware
1. Download the rmware le to your computer, available free of charge at axis.com/support/rmware.
2. Log in to the product as an administrator.
3. Go to Settings > System > Maintenance. Follow the instructions on the page. When the upgrade has nished, the
product restarts automatically.
Technical issues, clues and solutions
If you can’t nd what you’re looking for here, try the troubleshooting section at axis.com/support.
Problems upgrading the rmware
Firmware upgrade failure If the rmware upgrade fails, the device reloads the previous rmware. The most common reason
is that the wrong rmware le has been uploaded. Check that the name of the rmware le
corresponds to your device and try again.
Problems setting the IP address
The device is located on a
different subnet
If the IP address intended for the device and the IP address of the computer used to access the
device are located on different subnets, you cannot set the IP address. Contact your network
administrator to obtain an IP address.
The IP address is being used
by another device
Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window,
type ping and the IP address of the device):
• If you receive: Reply from <IP address>: bytes=32; time=10...
this means that the IP address may already be in use by another device on the network.
Obtain a new IP address from the network administrator and reinstall the device.
• If you receive: Request timed out, this means that the IP address is available
for use with the Axis device. Check all cabling and reinstall the device.
Possible IP address conict
with another device on the
same subnet
The static IP address in the Axis device is used before the DHCP server sets a dynamic address.
This means that if the same default static IP address is also used by another device, there may
be problems accessing the device.
The device cannot be accessed from a browser
Cannot log in When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting
to log in. You may need to manually type http or https in the browser’s address eld.
If the password for the user root is lost, the device must be reset to the factory default settings.
See Reset to actory de ault settings on page 17.
The IP address has been
changed by DHCP
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been
changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify
the device using its model or serial number, or by the DNS name (if the name has been congured).
If required, a static IP address can be assigned manually. For instructions, go to axis.com/support.
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AXIS FA51-B Main Unit
Troubleshooting
The device is accessible locally but not externally
To access the device externally, we recommend using one of the following applications for Windows®:
• AXIS Companion: free of charge, ideal for small systems with basic surveillance needs.
• AXIS Camera Station: 3 -day trial version free of charge, ideal for small to mid-size systems.
For instructions and download, go to axis.com/vms.
Problems with streaming
Multicast H.264 only
accessible by local clients
Check if your router supports multicasting, or if the router settings between the client and the
device need to be congured. The TTL (Time To Live) value may need to be increased.
No multicast H.264
displayed in the client
Check with your network administrator that the multicast addresses used by the Axis device
are valid for your network.
Check with your network administrator to see if there is a rewall preventing viewing.
Poor rendering of H.264
images
Ensure that your graphics card is using the latest driver. The latest drivers can usually be
downloaded from the manufacturer’s website.
Color saturation is different
in H.264 and Motion JPEG
Modify the settings for your graphics adapter. Go to the adapter’s documentation for more
information.
Lower frame rate than
expected
• See Per ormance considerations on page 19.
• Reduce the number of applications running on the client computer.
• Limit the number of simultaneous viewers.
• Check with the network administrator that there is enough bandwidth available.
• Lower the image resolution.
Performance considerations
When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors
affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the
CPU reaches its maximum, this also affects the frame rate.
The following factors are the most important to consider:
• High image resolution or lower compression levels result in images containing more data which in turn affects the
bandwidth.
• Rotating the image in the GUI will increase the product's CPU load.
• Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.
• Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and
bandwidth.
Use identical streams wherever possible to maintain a high frame rate. Stream proles can be used to ensure that
streams are identical.
• Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.
• Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.
• Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.
• Heavy network utilization due to poor infrastructure affects the bandwidth.
• Viewing on poorly performing client computers lowers perceived performance and affects frame rate.
• Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and
the general performance.
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AXIS FA51-B Main Unit
Troubleshooting
Contact su ort
Contact support at axis.com/support.
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