Baxi Fires Division MIRAGE 804 Instructions for use

5116113/01
INSTALLER AND OWNER GUIDE
This guide is intended to help you install and care for your Baxi Fires Division electric
heater. Please read carefully before installing and using your heater. However, if further
information is required, our Baxi Fires Division Technical Helpline
will be pleased to
help.
Telephone [phone] (National call rates apply in the United Kingdom)
In the Republic of Ireland call 0044 8706 061 065
Important: Please keep your guide in a safe place for future reference
© Baxi Heating U.K. Limited 2005.
Model 804
Electric Heater
fitted with a
Chic,
Envy,
Mirage,
Serenity or
Twilightfascia.

© Baxi Heating U.K. Limited 2005.
All rights reserved. No part of this publication may be reproduced in any material form
(including photocopying), stored in any medium by electronic means (including in any
retrieval system or database) or transmitted, in any form or by any means, whether
electronic, mechanical, recording or otherwise, without the prior written permission of
the copyright owner.
Applications for the copyright owner's permission to reproduce any part of this
publication should be made, giving details of the proposed use, to the following address:
The Company Secretary, Baxi Heating UK Limited, Pentagon House, Sir Frank Whittle
Road, Derby, DE21 4XA.
Warning: Any person who does any unauthorised act in relation to a copyright work
may be liable to criminal prosecution and civil claims for damages.
CUSTOMER CARE
Thank you for choosing Baxi Fires Division
All Baxi Fires Division heaters are designed to meet the most stringent quality,
performance and safety requirements to provide our customers with many years of
trouble free service. This guide aims to improve your understanding and appreciation of
your new Baxi Fires Division heater, by providing simple and informative instructions
to enable you to install it and to ensure that you benefit from the excellent performance
and features it has to offer.
If you require further assistance, the Baxi Fires Division Technical Helpline
will be
pleased to help.
Please telephone [phone] (local rates apply in the United Kingdom). In the
Republic of Ireland please telephone [phone].
FOR OTHER USEFUL TELEPHONE NUMBERS SEE PAGE 16 OF THIS GUIDE.
Baxi Fires Division, Erdington, Birmingham B24 9QP
www.firesandstoves.co.uk
Because our policy is one of constant development and improvement, details may vary slightly from those
given in this publication
Page 2
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.

Safety First.
Baxi Fires Division he
aters are CE Approved and designed to meet the appropriate
British Standards and Safety Marks.
Quality and Excellence.
All Baxi Fires Division heaters are manufactured to the highest standards of quality and
excellence and are manufactured under a BS EN ISO 9001 quality system accepted by
the British Standards Institute.
HANDLING AND UNPACKING
Before continuing any further with the installation of this heater please read the
following:
Important instructions.
!The lifting weight of the heater is as below:
Model Heater Body (kg) Fascia (kg) Spacer (kg) Total (kg)
Chic 5.3 kg. 3 kg. 0.9 kg. 9.2kg.
Serenity 5.3 kg. 6.5 kg. 1.3 kg. 13.1 kg.
Twilight 5.3 kg. 8.0 kg. 0.9 kg. 14.2kg.
Envy 5.3 kg. 3.11 kg. 0.9 kg. 9.31kg.
Mirage 5.3 kg. 3.60 kg. 0.66 kg. 9.56kg.
Page 3
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.

!
One person should be sufficient to lift the heater. If for any reason this weight is
considered too heavy then obtain assistance.
!
When lifting always keep your back straight. Bend your legs and not your back.
!Avoid twisting at the waist. It is better to reposition your feet.
!
Avoid upper body / top heavy bending. Always bend from the knees rather than
the waist. Do not lean forward or sideways whilst handling the heater.
!
Always grip with the palm of the hand. Do not use the tips of fingers for support.
!
Always keep the heater as close to the body as possible. This will minimise the
cantilever action.
!Use gloves to provide additional grip.
!Always use assistance if required.
SAFETY
Always
! Always install the heater in accordance with this guide. If in doubt obtain
expert advice.
! Always make sure the electrical socket is accessible and located adjacent to, but
not above or behind the heater.
! Always disconnect the heater from the electrical supply before carrying out
cleaning, maintenance or replacing the light bulb.
! Always
make sure the heater is firmly secured to prevent it from being tipped over.
! Always use a fireguard when young children and infirm persons can come into
contact with the heater.
! Always use genuine Baxi Fires Division spares.
Never
! Never leave children unsupervised in a room where the heater is ON and
unguarded.
! Never obstruct or cover the fan outlet or force items into heater openings.
! Never install or use the heater anywhere where water is in use, i.e.
Bathrooms, Kitchens, Shower Rooms, Swimming Pools etc.
! Never use aerosols or steam cleaners on or around the heater.
! Never route the electric cable under carpet etc.
! Never install the heater close to curtains or combustible materials.
! Never use the heater to dry clothes etc.
! Never sit or stand on the heater.
Page 4
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.

FITTING THE HEATER
The installation of this heater requires a reasonable level of DIY skills.
Please read this guide thoroughly before commencing installation and if in doubt,
seek help from a competent person
Do I need any tools?
1. Depending upon the chosen method of installation you may need the following
screwdrivers: -
! 1 off Pozidrive / Phillips / cross head. This should have a number 2 size tip.
! 1 off Flat end.
2.
If drilling into brickwork you will need a power drill (preferably with hammer action)
and appropriate size drill bit for the wallplugs supplied.
Where can I fit the heater?
There should be at least 50mm (2 inches) clearance between the top of the fascia and
anything such as a shelf, fireplace surround or mantel etc. This will allow the fascia to
be lifted off or removed during servicing. To check this gently place the fascia against
the surface to which it is to be fixed. Measure the distance from the top of the fascia.
Chic, Envy, Mirage and Serenity models.
The heater can be fitted into fireplaces or surrounds where the following dimensions are
available.
Width 390mm - 450 mm (15.35 inches - 17.72 inches)
Height 555mm - 590 mm (21.9 inches - 23.2 inches)
Depth At least 75mm (At least 3 inches)
The heater can also be fitted against against a flat wall. A spacer frame is supplied with
the heater.
Twilight model.
The heater cannot be fitted into fireplaces / fireplace openings. It is intended for
installation to a flat wall. A spacer frame is supplied with the heater.
Important Electrical Safety
The heater must not
be located in front of or under an electrical socket, the socket must
always be accessible in order to disconnect the heater from the electrical supply for
maintenance and cleaning.
Important! This heater must be earthed.
Page 5
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.

!
The heater is supplied with a 3 pin 13 Amp fused re-wireable plug with 1mm² 3 core
cable.
! The wires in the cable are coloured in
accordance with the following code: -
Live =Brown
Neutral = Blue
Earth = Green /Yellow
! The electric supply must be safely routed from
the heater to an electrical socket.
Moving the Cable Guide
At the base of the heater you will find the electric
cable which runs through a rectangular plastic cable
guide. The cable guide is fitted into the rectangular
slot on the right side of the heater. If required this
can be moved and put in the rectangular slot in the
centre or left hand side of the heater. For removal
and fitting please see below.
Removing the cable guide
1. Before moving the cable guide please note that the
lip of the cable guide is on the outer edge of the base
(See figure 1- Item 1).
2. To remove the cable guide push and lift the tab on
the bottom of it and the cable guide will open (See
figure 1- Item 2).
3. Lift the electric cable clear of the cable guide.
4. Hold the bottom of the cable guide close to the
heater then gently pull the cable guide away from
the rectangular slot (See figure 1- Item 3).
Fitting the cable guide.
When fitting the cable guide please remember that
the lip of the cable guide has to be fitted against the
outer face of the base (See figure 1- Item 1).
1. Gently pinch the sides of the cable guide (See
figure 1 - Item 4) and push into the desired
rectangular slot.
2. Place the electrical cable into the guide and close the top.
Page 6
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.
Figure 1. Removing and
positioning the cable guide.
Item 1
Item 2
Item 4
Item 3

If the electric cable is damaged, to avoid a
hazard it must be replaced by a Baxi Fires
Division authorised service agent, or
similarly qualified person (See page 16) All
external wiring between the heater and the
electrical supply shall comply with current
IEE regulations.
Fascia support brackets.
As supplied the fascia support brackets may
be flat against the heater body. Using a
suitable tool or gloved hand bend the
brackets as in figure 2.
Heater Fixing.
All of the fixings and loose parts supplied with the heater have been identified as in
figure 3.
Additional fixings may be required if fitting the heater to a
plasterboard wall that has a
wooden frame behind it. In such cases we recommend the use of heavy duty cavity
fixings. If fitting the heater in an elevated position
(i.e. above hearth or finished floor
height) then the lower support bracket must be fitted (See figure 3).
Page 7
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.
Figure 2. Fascia support brackets
Figure 3. Loose parts identification (Items are not to scale)

The heater must always be fixed into position to prevent it from being tipped over
The following fixing options are available:
Chic, Envy, Serenity and Mirage models.
Screw Fixing. ! To a fireplace opening / surround
! To a flat wall with the use of the spacer frame
Wire Fixing ! To a fireplace opening / surround
Twilight model.
Screw Fixing ! To a flat wall with the use of the spacer frame
If fitting the heater into a fireplace or surround opening, try the heater in the opening to
ensure that it will fit.
If fitting the heater onto a decorative hearth surface such as marble or tile it is advisable
to protect the hearth surface. Do not drag the heater across the surface of the hearth as
this may scratch the hearth surface.
Method A - Screw fixing to a fireplace opening.
Note - If fixing to marble it is recommended that Method B - ‘Wire fixing to a fireplace
opening’ is used. Drilling marble without the correct tools and experience may result in
the marble cracking.
1. Place the heater into the fireplace or surround
opening. Make sure that the heater is in the middle of
the surround or fireplace.
2. There are two slotted holes in the top of the heater
(See figure 4). Mark through the slotted holes so that
their position is clear when the heater is removed.
3. Remove the heater
4. Drill an appropriate size hole in each of the marked
positions. Insert wall plugs into the drilled holes.
5. Place the heater so that the slotted holes are in line
with the wallplugs in the fixing surface.
6. Screw and secure the heater with two woodscrews
screws (See figure 3).
Method B - Wire Fixing to a fireplace opening.
This method of fixing is recommended when fixing the heater to a marble surround or
where the wall or brickwork is in poor condition.
1.
The fixing kit supplied with the heater includes a steel wire, wall plug and eyescrew
(See figure 3
). These can be used to secure the heater to the back of a fireplace opening.
Page 8
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.
Figure 4. Slots for screw
fixing.

2. Mark the eyescrew position on the centre line at
the back of the fireplace opening and at a height of
533-560mm (21 inches - 22 inches) (See figure 5).
3. Drill an appropriate size hole in the marked
position.
4. Insert a wallplug into the drilled hole.
5. Screw the eyescrew into the wallplug.
6. Position the heater in front of the fireplace
opening.
7. At the top of the heater there are four small holes,
two each side of the heater (See figure 6- Item 1).
From the front of the heater, thread
about 50mm (2 inches) of the steel wire
into the inside small hole on the left side
of the heater (See figure 6 - item 2).
8. Thread the other end of the wire
through the remaining small hole on the
left hand side of the heater. Continue to
push the wire through this hole until
there is only a small loop of wire at the
front of the heater (See figure 6 - item
3).
9. At the back of the heater there will be
a long piece and a short piece of wire
coming through the two holes. Hold the
short piece and give the long piece a
gentle tug. This will secure the steel
wire. Take the long piece and thread this
through the eyescrew in the back of the
fireplace opening (See figure 6 - item
4).
10. From the back of the heater thread
the long piece of steel wire through the
outer small hole on the right hand side
of the heater (See figure 6 - item 5).
11.
Locate the heater in the fireplace opening, then from the front of the heater, gently
pull the steel wire on the right hand side to gather up the excess until the heater is
secure. Thread the wire through the remaining small hole to lock the wire and heater in
place (See figure 6 - item 6).
Page 9
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.
Figure 6. Steel wire fixing
Figure 5. Eyescrew position.

Method C - Screw fixing to a flat wall.
If the heater is to be mounted on to a plasterboard
wall that has a wooden frame behind it then the
integrity and ability of the wall to carry the weight of
the appliance must be confirmed. It is important that
any vapour control barrier is not damaged, and that
the structural members of the house are not damaged.
Preparing the heater for installation.
Chic, Envy and Twilight model - The spacer frame
will need to be fitted to the heater at this point using
the nine black screws provided (See figure 7).
Mirage model - The spacer frame is supplied with
three magnets. Locate one magnet centrally on the
inside of each of the three sides. Locate the spacer
frame over the back of the heater ensuring that the
cut-outs for the cable at at the rear of the heater. Be
careful not to damage the cable.
Serenity model - Locate the top of the spacer frame
behind the top flange of the fascia (See
figure 8). Using the four screws provided,
fix the spacer frame to the fascia.
The heater must be secured to the wall
using the hanging bracket supplied.
Please note that when mounting to a
plasterboard wall that has a wooden frame
behind it then suitable wall fixings will be
required. Although not supplied with the
heater we recommend the use of heavy
duty cavity fixings. For conventional brick
walls plastic plugs and woodscrews are
supplied.
The distance from the centre of the holes
in the wall hanging bracket to the bottom
of the heater on Serenity, Envy, Mirage
and Chic models or the fascia on the
Twilight model is shown in figure 9. This
is important if wall mounting the heater so that the bottom sits on a hearth or finished
Page 10
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.
Figure 8. Fitting the spacer frame to the
Serenity fascia
Figure 7. Fitting the spacer
frame to the Chic and
Twilight
heater

floor level.
Fitting the heater.
1. Decide the location
of the heater.
2. If the heater is to be
fixed in an elevated
position (i.e. above
hearth or finished floor
height) then the lower
support bracket needs
to be secured to the
rear bottom of the
heater. To do this use
the black screw
provided (See figure
10).
3. Supplied with the heater is a length of self-adhesive
foam strip. Remove the backing paper and locate the foam
strip along the bottom of the heater as in figure 11. This
foam strip prevents light from the rear of the heater
showing below the heater.
4. If fitting to a conventional brick wall then use the outer
slotted holes in the bracket. If fitting to a plasterboard wall
that has a wooden frame behind it then use all four fixing
holes in the bracket. This is required to spread the load.
Mark the positions of the hanging bracket
holes on the wall.
5. Drill the marked positions using a suitable
sized drill bit for the chosen fixings.
6. Insert the wall plugs / fixings and secure
the bracket to the wall using suitable screws.
7. Hang the heater body on the hanging
bracket. There is a electric cable slot on both
sides of the spacer frame. If the heater is
located on a hearth then pass the electric
cable through the required slot.
Page 11
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.
Figure 11.
Figure 10.
Figure 9. Hanging bracket heights from finished floor / hearth

Fitting the fascia.
1. There are two hooked brackets on the top
rear of the fascia. Locate the hooks into the
brackets at the top of the heater (See figure
12).
2. The fascia is secured using the two screws
with bright metal finish. These are located as
in figure 13.
3. Locate the fuel support as in figure 14.
4. Place the loose pebbles onto the fuel
support. It is not necessary to use all the
pebbles supplied.
Important Note:
The pebbles are for decorative
purposes only. There is a choke risk to
young children. Make sure they cannot
gain access to them.
Page 12
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.
Figure 14. Fitting the fuel support.
Figure 13. Securing the fascia.
Figure 12. Fitting the fascia (Fascia
may differ from that shown).

Chic fascia only.
1. The lower section of the fascia is secured
with magnets. Locate it as in figure 15. The
bottom of the lower section should sit on the
tags as shown.
2. Supplied in the fascia pack are two tubular
trim sets. Hang one set at the top of the fascia
and the other at the bottom (See figure 16).
Mirage fascia only.
1. The lower section of the fascia is
secured with magnets. Locate it as in
figure 15. The bottom of the lower
section should sit on the tags as shown.
2. Supplied in the fascia pack is a
canopy trim. Hang this at the top of the
fascia (See figure 17).
3. Supplied in the fascia pack is a three
bar trim. Hang this at the bottom of the
fascia (See figure 16).
Envy fascia only.
1. Supplied in the fascia pack is a canopy
trim. Hang this at the top of the fascia
(See figure 17).
Page 13
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.
Figure 18. Fitting the ‘Envy’ lower trim.
Figure 17. Fitting the canopy trim (Shown
with ‘Mirage’ fascia)
Figure 16. Fitting the hanging trims
Figure 15. Fitting the lower section to
the ‘Chic’ and ‘Mirage’ fascia.

2. Hang the lower trim at the bottom of the fascia (See figure 18).
USING THE HEATER
Important Safety
Never cover the heater or obstruct the openings at the base of the heater, this could
cause overheating and consequent risk of fire.
What are the three switches for?
The heater is operated by three switches located below the hood on the left hand side of
the heater.
Switch 1 = OMain On - Off
In the On position only the fuel effect operates
Switch 2 = I1kW fan heat setting and fuel effect
Switch 3 = II 2kW fan heat setting and fuel effect
The switches are mechanically interlocked, so when switch 1 is turned off, all switches
turn off.
CLEANING AND MAINTAINING THE HEATER
How do I Clean my heater?
The heater fascia, spacer frame and glass parts need only to be wiped clean with a dry
soft cloth, do not use polishes or abrasive materials.
I have a problem with my heater!
Important Safety
Before undertaking maintenance or replacing the light bulb(s) always disconnect
the heater from the electricity supply by removing the 3 pin plug and allowing the
heater to cool.
1. My heater is on but there is no light / low light.
This is possibly a light bulb failure. Remove the light bulb as below and check it in a
table lamp that is known to work. If it does not work in the table lamp then replace it as
below.
The light bulb fitted to this heater is a B22 100Watt, 240Volt, triple life, Bayonet fitting
with a clear finish. Due to the indeterminate life span and ease of replacement, it is
Page 14
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.

specifically excluded from the guarantee.
To replace the light bulb.
1. To gain access to the light bulb, remove the loose pebbles from the fuel support.
2. Remove the fascia in the reverse order to that shown on page 12 & 13.
3. Remove the lower cover plate from the front
of the heat engine. To do this remove the two
screws (See figure 19).
4. Replace the light bulb with a B22 100Watt,
240Volt, triple life, Bayonet fitting type bulb
with a clear finish .
5. Fit the fascia (See pages 12 & 13).
6. Place the pebbles back on top of the fuel
support.
2. My heater is on but there is no light or
heat.
The first thing to do is check the wall socket.
To do this plug in a known working appliance.
If the appliance you have plugged in works then there is a good chance that the problem
lies with the 13Amp fuse in the heater plug. If either fuse or socket is suspected, have
them checked by an electrician.
3. My heater is on but there is no heat.
A cut out device is fitted to the heater to prevent damage due to over heating. If it
operates due to an obstruction in the airflow, the heater must be turned off and allowed
to cool for 15 minutes and the obstruction removed before restarting.
Page 15
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.
Figure 19. Lower cover plate

4. I Have a problem that is different to those in the previous examples 1- 3.
Below is a list of Useful Telephone numbers
For general advice about your heater:
BAXI FIRES DIVISION TECHNICAL HELPLINE 08706 061 065.
To report faults or arrange for your heater to be serviced:
BAXI FIRES DIVISION SERVICE 08706 090 081.
For sales or product information:
BAXI FIRES DIVISION SALES 08706 061 067.
CALLERS IN THE REPUBLIC OF IRELAND
Call 0044 8706 061 065
For spares inquiries
Spare parts are available nationwide via the ‘interpart stockist network’. For your
local stockist consult Yellow pages under ‘Central Heating’.
When ordering spare parts please have the below information available. This will help
us to deal with your call quicker and avoid you having to make a second call.
! Your Post Code
! Type of Heater (Electric or gas)
! The fault, problem or request.
!
Model, Name and serial number (This information can be found on a small label on
the lower left of the heater next to the cover plate. To see this you may have to remove
the fascia).
What should I do when I’m ready to dispose of my heater?
The plug should be removed from the mains cable and the mains cable cut from the
heater. These should be disposed of with the heater.
Environmental Protection.
Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist. Check with your local authority or retailer
for recycling advice.
Page 16
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2005.