
15
BeefEater Barbecues Warranty Conditions
SERVICE ASSISTANCE
To assist you when contacting your after sales service contact to arrange a service call please complete the following
details and have them ready when you call.
Model Number
Serial number
Retailer purchased from
Date of Purchase
Gas type LPG/Propane NG
Should any part fail due to defective
workmanship or faulty materials within the
specified period from the date of purchase,
BeefEater or its distributor will repair or, (at
distributors option), replace the defective part
free of charge..
•LP / Propane Gas Cylinder
The cylinder manufacturer is responsible
for the materials, workmanship and
performance of the gas cylinder. Contact
your dealer or the cylinder manufacturer in
respect of all warranty claims or service.
•Warranty Administration
In Australia, warranty is administered by
BeefEater Barbecues. In other countries,
contact your authorised BeefEater retailer
for details of your BeefEater distributor.
• To ensure speedy processing of your
warranty service claim, ensure that you
record all specific details about your
appliance in the space provided. Keep this
information handy for future reference.
NOT COVERED
Storage
Exposure of the barbecue appliance to the
elements should be minimised. Once the unit
has cooled and is cleaned, store the barbecue
under cover. Polyester/Vinyl barbecue covers
are an optional accessory that will ensure
years of trouble free operation.
This warranty does not cover the purchaser or
any other person for damage, malfunction or
loss due to the following:
• Lack of maintenance, abuse, neglect,
misuse, accident or improper installation of
this appliance.
• Scratches, dents, corrosion or discolouring
caused by heat, abrasive or chemical
cleaners or chipping on porcelain parts.
• Corrosion or damage caused by exposure to
the elements, grease fires, insects, weather
or hail.
Note: Barbecues must be covered when not
in use.
• Cleaning and normal wear and tear. Service
calls of this nature are chargeable.
• Rusting of cast iron plates, grills and
burners.
Note: Rust should be removed by a scrub
pad and the surface coated with cooking
oil. See owners manual – Caring for cast
iron cooking surfaces. Cooktops must be
covered when not in use.
• Commercial use of the barbecue.
• Unauthorised repairs during the warranty
period
• Removal or re-installation costs.
• Cracks and weathering of timber parts
caused by exposure to the elements
or damage by weather, heat, insects,
chemicals or foods acids or juices.
Conditions of Warranty
1. The appliance is delivered to the BeefEater
distributor’s service department or
authorised service agent and freight
charges both ways are paid by the owner.
No liability is accepted for loss or damage
during transit.
2. The appliance is installed by a qualified
person and operated and maintained in
accordance with the instructions supplied.
Repairs or service must be carried out by
an authorised person.
3. Installation must conform to the applicable
Gas, Electrical and Building standards laid
down by the local codes for your country or
region.
4. No alterations or repairs have been carried
out without obtaining the distributors prior
consent. Such repair or any replacement
does not extend the warranty period.
5. Proof of purchase together with the
warranty card must be provided to verify
purchase date and establish the warranty
period. Only the original purchaser is
covered under this warranty.
6. The warranty period is calculated from the
date of purchase only.
7. Where this warranty is inconsistent with
any state laws, the statutory rights of the
purchaser shall prevail.
8. Parts installed from other manufacturers’
products will void this warranty
You do not need to register your
warranty. However, you must retain
your receipt or proof of purchase.
When claiming warranty for this
appliance you must provide a copy of
your proof of purchase receipt. No
claims for warranty will be accepted
without proof of purchase.
WARRANTY
BeefEater Sales International
3-5 Birmingham Avenue (PO Box 450)
Chester Hill, New South Wales 2162
Phone: +61 2 9755 7912
Facsimile: +61 2 9755 7913
Website: www.beefeaterbbq.com
USA Toll Free 1 866 550 2333
DISCOVERY SERIES
Warranty Terms
Barbecue Frame 3 years
Cast Iron Burners 3 years
Cast Iron Cooktops 3 years
Valves 3 years
Ignition System 1 year
Vaporiser Grids & Reflectors 1 year
All other parts 1 year
Roasting Hoods
Body 3 years
Cast Alloy Parts 1 year
All other parts 1 year
Side Burners
Body 1 year
Burner 1 year
Cast Alloy Parts 1 year
All other parts 1 year
Trolleys
Galvanised Steel Parts 1 year
Timber Parts 1 year
All other parts 1 year