BELGACOM Forum 750 User manual

First
First
Belgacom Forum™750
Manager/Secretary
User manual

Introduction
2
How
The manager/secretary application is a special configuration of at least two
multiline stations offering specific additional features via programmable
keys.
The manager/secretary configuration can include several manager stations,
several secretary stations and a 'substitute secretary' station.
Refer to the user guide for your station for the telephone functions
proposed by the Belgacom Forum™ 750.
The availability of certain functions described in this guide
may depend on your system version or configuration. If in
doubt, contact the person in charge of your installation.

Contents
3
Toc
1. Secretary station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.4
1.1 Call your manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.4
1.2 Supervise the filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.4
1.3 Managing the filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.4
1.4 Send a text message to your manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.4
1.5 Putting a correspondent on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.5
1.6 Cancel discrete listen-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.5
1.7 Supervise the status of the manager station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.5
1.8 Substitute secretary station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.5
1.9 Signal your absence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.5
2. Manager Station, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6
2.1 Call your secretary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6
2.2 Answer a message from your secretary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6
2.3 Supervise the status of the secretary station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6
2.4 Activating call screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6
2.5 Pick-up a filtered call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
2.6 Discrete listen-in on a filtered communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
3. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

Secretary station
4
1
Other
1.1 Call your manager
1.2 Supervise the filtering
You can supervise the filtering keys of the manager station(s). For each filtering key, you have one supervision key available.
The icons associated with the supervision keys are:
If you work with several managers, you can have a key for each manager.
Boss
Icon off: supervised filtering key not active.
Supervised filtering key active the filtered calls are sent t you.
(on steady)
Supervised filtering key active the filtered calls are sent to another secretary.
(Flashing)
If you work with several managers, you can have a key for each manager.
1.3 Managing the filtering
To activate the filtering key on the manager station and become the recipient of the filtered calls, press the corresponding filtering
supervision key.
To deactivate the filtering key on the manager station, whether or not you are the recipient of the filtered calls, press the
corresponding supervision key
1.4 Send a text message to your manager
You can send a predefined message or a message to be completed to the manager station display screen, whether the station is
free or busy.
•The predefined messages are:
manager station filtering key
disabled
manager station filtering key
enabled
Boss Boss
select message
Erase last character entered.
Move up one level during programming.
Boss msg Apply
OR
Here is % You have a
meeting
Call from %
You have an
appointment
Urgent call
from %
0

Secretary station
5
1
1.5 Putting a correspondent on hold
Your manager has activated the filtering key. You take a filtered call.
to ask your manager if he wants to take the call:
1.6 Cancel discrete listen-in
You answer a filtered call and your manager listens in discretely. Your display informs you of this.
1.7 Supervise the status of the manager station
The icon associated with the manager station call key is used to supervise the status of the manager station.
during a
conversation
dial the
number of
your manager
the first call is on hold
transfer the call to
your manager
retrieve the
correspondent on hold
Paul
Conversation 00:23'
Newcall
2
6
5
3
ab c
def
jkl
mn
o
OR
Boss line
John
Conversation 00:23
Transfer
Enquiry off
Discrete listening
Stop listening
Icon off: station free or ringing
: Communication in progress.
1.8
Substitute secretary station
The call functions of this station are identical to those of the main secretary station.
However, filtering management is only possible if the main secretary has been declared absent.
1.9
Signal your absence
When you are away, an absent icon is displayed on the manager station and your calls are forwarded to the substitute secretary
station.
If there is no substitute secretary station, your manager receives the calls directly.
To signal your absence / to retrieve your station.
Absent