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WARRANTY
WARRANTY
5 YEAR WARRANTY
100% Coverage on all parts and labor for the entire
product for all five years from original date of purchase.
Our obligations under this warranty are limited to repair or replacement, at our
option, of products or parts found to be defective, provided that such products were
properly installed and used in accordance with instructions. Bio Bidet Innovation LLC
reserves the right to make such inspections as may be necessary in order to
determine the cause of the defect. Bio Bidet Innovation LLC will not charge for labor
or parts in connection with warranty repairs or replacements. Bio Bidet Innovation
LLC is not responsible for the cost of removal, return, and/or re-installation of
products. This warranty does not apply to the following items: Damage or loss
sustained in a natural calamity such as fire, earthquake, flood, thunder electrical
storm, etc. Damage or loss resulting from any unreasonable use, misuse, abuse,
negligence, or modification of the product. Damage or loss resulting from sediments
or foreign matter contained in a water system. Damage or loss resulting from
improper installation or from installation of a unit in a harsh and/or hazardous
environment. This warranty gives you specific legal rights. You may have other rights
which vary from state to state.
How To Obtain Service
To obtain repair service under this warranty, you must contact us to obtain an RMA
(Return Merchandise Authorization) number. Proof of purchase in the form of a copy
of your original receipt must accompany the return unit for the warranty to be valid.
Take or ship the unit prepaid to the closest authorized service center along with your
RMA number and proof of purchase. To obtain your RMA number and locate the
service center location nearest you, call 847.458.2334
Customer Service
If there is anything we can do to assist with your purchase, we have trained
customer service professionals standing by. Please feel free to connect with
us via phone, email, or chat.
FLOW BY BEMIS
Bio Bidet Innovation LLC
7900 S RT 31 Crystal Lake IL 60014
T: 847-458-2334
F: 847-854-1296
www.biobidet.com
WARRANTY