bintec elmeg RM3000 User manual

RM3000 Router
Installation Manual
Copyright© bintec Dm569-I Version 8.5 07/2018 bintec elmeg
bintec elmeg Manual
RM3000 Router 1

Legal Notice
Warranty
This publication is subject to change.
bintec elmeg offers no warranty whatsoever for information contained in this manual.
bintec elmeg is not liable for any direct, indirect, collateral, consequential or any other damage connected to the de-
livery, supply or use of this manual.
Manual bintec elmeg
2RM3000 Router

Table of Contents
I RelatedDocuments................................. 1
Chapter1 AboutThisGuide.................................. 2
1.1 SupportedDevices................................... 2
1.2 Who should read this manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3 When should this manual be read? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.4 Whatisinthismanual?................................. 2
1.5 Whatisnotinthismanual? ............................... 2
1.6 How is the information organized? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.7 TechnicalSupport ................................... 2
Chapter2 RM3000Devices.................................. 4
2.1 Characteristics..................................... 4
2.1.1 PowerSupply..................................... 4
2.1.2 HardwareMonitoring.................................. 4
Chapter 3 Components and Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1 Components...................................... 5
3.1.1 FrontPanel...................................... 5
3.1.2 RearPanel ...................................... 6
3.1.3 SidePanels...................................... 7
3.1.4 UndersidePanel.................................... 7
3.2 ExpansionSlot..................................... 8
3.3 Installationinarack.................................. 10
3.3.1 Standalone ..................................... 10
3.3.2 Wallmounting.................................... 11
3.4 Plug-inModules................................... 12
3.4.1 Installation...................................... 12
3.4.2 Uninstall....................................... 12
3.5 PowerSource.................................... 12
3.5.1 Connecting to the power source . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.5.2 Connecting ..................................... 13
3.5.3 Disconnecting.................................... 13
3.6 RSTButton..................................... 13
3.6.1 Rebootingthedevice................................. 13
3.6.2 DefaultConfiguration................................. 13
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3.7 Connectingthedata.................................. 13
3.7.1 4-portEthernetSwitch................................. 14
3.7.2 WANConnection................................... 14
3.7.3 WWAN Antenna Connection (Cell connector). . . . . . . . . . . . . . . . . . . . . . . 14
3.7.4 Wireless LAN Antenna Connection (Wi-Fi connectors) . . . . . . . . . . . . . . . . . . . 16
3.7.5 Connecting a 3G USB device (USB connector) . . . . . . . . . . . . . . . . . . . . . . 16
3.7.6 Connecting for Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.8 InstallingtheSIMcard................................. 17
Chapter4 Compliance.................................... 19
4.1 ManufacturerInformation............................... 19
4.2 SafetyWarnings................................... 19
4.3 WEEEInformation.................................. 23
4.4 REACH....................................... 23
4.5 EC Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.6 CEMarking..................................... 24
4.7 NationalRestrictions................................. 25
4.8 OperatingFrequency................................. 25
4.9 FCCStatement.................................... 25
4.9.1 Federal Communications Commission Interference . . . . . . . . . . . . . . . . . . . . 25
4.9.2 FCC Radiation Exposure Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.9.3 Radio Frequency Interference Requirements . . . . . . . . . . . . . . . . . . . . . . . 25
4.10 ICStatement..................................... 26
4.10.1 CAN ICES-3 (B)/NMB-3(B). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Appendix A Technical Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
A.1 Troubleshooting................................... 27
A.2 Updatingthesoftware................................. 27
A.3 Connectingtothedevice ............................... 27
A.3.1 Connecting using the local console (Aux connector) . . . . . . . . . . . . . . . . . . . . 27
A.4 Licenses....................................... 28
A.5 Connectors ..................................... 28
A.5.1 LANConnector.................................... 29
A.5.2 WANConnector................................... 29
A.5.3 WWAN Connector (female) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
A.5.4 WLANConnector(male)................................ 30
A.5.5 USBConnector.................................... 30
A.5.6 ConfigurationConnector................................ 30
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A.5.7 PowerSupplyConnector ............................... 30
A.6 TechnicalSpecifications ............................... 30
A.6.1 HardwareArchitecture................................. 31
A.6.2 LANInterface .................................... 31
A.6.3 WANInterface.................................... 31
A.6.4 WirelessWANInterface................................ 31
A.6.5 WirelessLANInterface................................ 31
A.6.6 USBInterface.................................... 32
A.6.7 ConfigurationInterface ................................ 32
A.6.8 PowerSupply.................................... 32
A.6.9 ExternalPowerSupply ................................ 32
A.6.10 Dimensionsandweight................................ 32
A.6.11 Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
AppendixB RadioInformation................................. 33
B.1 WWANSpecifications................................. 33
B.2 WIFISpecifications.................................. 33
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I Related Documents
bintec Dm748-I Software Updating
bintec elmeg Related Documents
RM3000 Router 1

Chapter 1 About This Guide
This installation guide for the bintec RM3000 router family contains information on how to correctly install the device
in a working environment.
1.1 Supported Devices
The information provided in this installation guide only applies to the bintec RM3000 router family.
1.2 Who should read this manual?
This manual should be read by the support personnel who need to configure, maintain and monitor the device.
1.3 When should this manual be read?
Read this guide as soon as you are ready to familiarize yourself with the device and its components.
This manual will help you understand your new device in greater depth.
1.4 What is in this manual?
This installation guide contains the following information:
• A description of the available features in the bintec RM3000 routers.
• Technical specifications.
• Power supply requirements.
• Elements that can be connected when the router is operating.
• How to install and uninstall the modules and power sources.
• A description of the device LEDs and connectors.
• Troubleshooting.
1.5 What is not in this manual?
This manual does not contain information relative to the device software or its configuration. For information on how
to configure this device, please see the relevant protocol manuals to be found in the bintec website:
http://www.bintec-elmeg.com
1.6 How is the information organized?
Each chapter focuses on a specific part of the hardware and its components. All descriptive, technical specifications
and information on a component can be found in the relevant chapter.
1.7 Technical Support
bintec elmeg offers a technical support service. Device software can be upgraded on a regular basis for maintenance
purposes and for new features.
Contact information:
Web: http://www.bintec-elmeg.com
1 About This Guide bintec elmeg
2RM3000 Router

Tel. no.: +49 - 911 - 9673 0
Fax: +49 - 911 - 688 0725
Email: [e-mail]
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Chapter 2 RM3000 Devices
2.1 Characteristics
2.1.1 Power Supply
For further information on the different bintec RM3000 power supplies, please see Components and Power Supply
on page 5, under section Power Source on page 12.
2.1.2 Hardware Monitoring
The only way to monitor the bintec RM3000 router family hardware is through the LEDs on the front panel. The
LEDs provide visual information on the state of the device. They indicate the condition of the hardware components,
if there is connectivity, data flow, etc.
For further information on the LEDs panel, please see Components on page 5.
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Chapter 3 Components and Power Supply
The following chapter provides detailed information on the chassis of the bintec RM3000 router family and its com-
ponents. This information includes:
• Components.
• Information on assembly.
• Installing and uninstalling modules.
• Power supply.
• RST button.
• Data connection.
• SIM card installation.
3.1 Components
3.1.1 Front Panel
The following figure shows the front panel:
Fig. 1: Frontal Panel
The front panel elements are as follows:
FRONT PANEL ELEMENTS TABLE
Item Description
A Aux. RJ45 Connector, which provides access to the device’s local console for con-
figuration and monitoring purposes.
B LEDs panel.
C Tray for expansion card.
The LEDs panel provides information on the status of the components (if they are active or not) and on the network
activity.
LEDs table
LED Status Description
PSU Monochrome green Off -> no power through PSU.
On -> powered through PSU.
Slot Tricolor Off -> There is no card in the expansion slot.
Red -> interface down.
Amber -> auto test.
Green -> interface up (blinking, in some cards, when
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there is connection data activity).
USB Tricolor Off -> system stopped.
Red -> interface is unavailable because it is installing, it
is not enabled (shutdown) or due to auto-test failure.
Amber -> idle.
• Rapid blinking. It has not registered in the network or
the quality is insufficient.
• Slow blinking. GSM connection (GPRS).
• Steady. WCDMA (UMTS / HSDPA) connection.
Blinking (green/red) -> activity/maintenance.
Wi-Fi Bicolor Red -> interface down.
Green -> interface up.
Blinking (green/red) -> activity/maintenance.
LAN Switch Tricolor Green -> connected. Blinking: connection data activity.
Red -> disconnected.
Eth WAN Tricolor Green -> connected. Blinking: connection data activity.
Amber -> blinking: auto-test.
Red -> disconnected.
Cell Tricolor Off -> system stopped.
Red -> interface is unavailable because it is installing, it’s
not enabled (shutdown) or due to auto-test failure.
Amber -> idle.
• Rapid blinking. It has not registered in the network or
the quality is insufficient.
• Slow blinking. GSM connection (GPRS).
• Steady. WCDMA (UMTS / HSDPA) connection.
Green -> connected. Blinking: connection data activity.
Coverage
(1, 2, 3, 4)
Monochrome Blue Indicates the coverage level the internal 3G module has.
Level from 0 (all the LEDs off) to 4 (all lit up).
3.1.2 Rear Panel
The following figure shows the rear panel. Here you will find the majority of the bintec RM3000 router family con-
nectors.
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Fig. 2: Rear panel
The following table provides information on each connector as well as a description:
Rear panel elements
Item Description
A SIM Card. Slot where you can insert SIM card for the external 3G module.
B USB. Slot where you can insert a 3G USB modem.
C 4-port Gigabit Ethernet Switch.
D RST. Reset button. For further information on how the reset button works, please
see RST Button on page 13.
E WPS (Wireless Protected Setup). This allows for easy and secure configuration of
the WiFi network parameters.
F Wi-Fi Antenna no. 3. This connector can be used or not, depending on the Wi-Fi
card the router has.
G Eth WAN. WAN Gigabit Ethernet.
H On/Off switch.
I Power source connection (PSU).
3.1.3 Side Panels
Two Wi-Fi and two 3G antenna connectors are located on each side panel:
Fig. 3: Right hand side panel and Fig. 4: Left hand side panel
The connectors are as follows:
Side panel connectors
Item Description
A Wi-Fi antenna connectors.
B 3G antenna connectors.
3.1.4 Underside Panel
The following elements can be found on the underside panel:
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Fig. 4: Underside panel
The following table contains details on the significant elements on the underside panel:
Underside PANEL ELEMENTS TABLE
Item Description
A Internal 3G module SIM tray. Accessed from the underside of the router.
B Adhesive rubber feet (these are not required if mounted in a rack).
3.2 Expansion Slot
The bintec RM3000 router family has an expansion slot, which means you can increase its features and interfaces
by inserting different cards or boards.
This slot is located on the router’s front panel, as shown in Figure 6:
Fig. 5: Expansion slot
To correctly insert the cards, please follow these steps:
(1) Switch off the device and remove the data cables as described in Disconnecting on page 13.
(2) Remove the device from the workplace and place it in a stable, safe location where it can be easily accessed
and handled.
(3) Unscrew the screws on the front panel in order to dismantle the tray that gives access to the expansion cards.
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Please see Fig. 6 on page 9.
Fig. 6: Unscrewing the screws from the front panel tray
(4) Once unscrewed, pull out the tray from the front panel slot. Please see Fig. 7 on page 9.
Fig. 7: Extracting the tray from the front panel
(5) If the card provided with the tray is fixed, go to the next step. If not, place the card in the correct position after
having extracted the tray. Once this has been done, attach the card using the appropriate screws (making sure
you don't damage it during the tightening process). Please see Fig. 8 on page 9.
Fig. 8: Placing the expansion card
(6) Finally, insert the tray into the device once again using the appropriate guides. See Fig. 9 on page 10.
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Fig. 9: Inserting the expansion card
(7) Screw the tray to the device. See Fig. 10 on page 10.
Fig. 10: Screw the tray to the front panel
(8) Connect a terminal to the console and check that the device detects the expansion card.
3.3 Installation in a rack
The bintec RM3000 device family can be installed in a 19” rack. The strips and screws needed are not provided by
default and need to be acquired separately.
Both strips are attached to the device by means of 4 screws, two on each side, as shown in Figure 11.
Fig. 11: Anchor bolts for a rack
3.3.1 Standalone
The bintec RM3000 routers can be placed as a standalones on a flat, stable surface. The adhesive rubber feet must
be stuck to the underside panel to prevent the device from sliding.
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Make sure there is enough space around the router (for ventilation purposes) and check that the electricity cables
can comfortably reach it.
3.3.2 Wall mounting
The bintec RM3000 can be mounted on the wall. This optional kit can be ordered separately or together with the
bintec RM3000.
The anchors to mount the device on the wall must be installed as shown in the following figure, using the screws
provided by the manufacturer.
Fig. 12: Wall mounting
Once the anchors have been placed, you can place the device on the wall as shown in the upper right hand figure.
Warning
The screws must go into a wall stud (wood) or a wall anchor of the appropriate type for the wall. Screws
into drywall are not strong enough to support the router.
The above figures show the wall-mounting features on the bintec RM3000 router.
Wall-mounting elements
Item Description
1 Wall screws.
2 23.2 cm (9.13 inches).
3 Chassis mounting holes.
4 Router chassis.
5 Mounting surface.
(1) Place the two (or four) wall studs on the wall, or on any other vertical surface, horizontally and separately.
Warning
If you install the router in drywall, use hollow-wall anchors (8mm - 5/16 inch) to secure the screws.
If the screws are not properly anchored, the strain of the cables connected to the router back pan-
el could pull the router from the wall.
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(2) Place the router on the wall and attach it using the screws (3.5x30). The figure shows how to install it correctly,
so that it can be used safely.
3.4 Plug-in Modules
The 3G USB modem is the only module that can be inserted in the device. To view the list of supported 3G modems,
please visit the following website: http://www.bintec-elmeg.com.
3.4.1 Installation
To install the USB modem, simply insert it in the USB slot on the rear panel as shown in the following figure:
Fig. 13: USB modem insertion slot
3.4.2 Uninstall
To remove the device, simply remove it from the slot where it was inserted. See Fig. 13 on page 12.
3.5 Power Source
The bintec RM3000 router family is powered though an external AC/DC source.
Workplace conditions. Main characteristics
• Avoid humid and or dusty locations.
• Direct exposure to sunlight, as well as other heat sources, should be avoided. The device should not be placed
amongst papers, magazines or other elements that could hinder natural air circulation.
• The device should not be placed very close to strong electromagnetic fields (such as speakers, engines, etc.).
• Knocks and/or strong vibrations should be avoided during transport, operation and storage.
Warning
The electric current in power cables, telephone lines and communication cables is dangerous. To pre-
vent electric shocks, before installing, handling or opening the equipment covers, connect and discon-
nect the cables following the steps set forth in Connecting on page 13 andDisconnecting on page 13.
3.5.1 Connecting to the power source
To connect the power supply to the device, please follow the steps set forth in section Connecting on page 13.
To avoid electric shocks, residual current circulation and other unwanted effects, also affecting communications, the
following is recommended:
Warning
All interconnected communication devices should be plugged to THE SAME GROUNDED POWER
OUTLET, which should at the same time be of good quality (lower than 10 ohms).
Whether the workplace is provided with an uninterrupted power supply system (UPS), regulated supply
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or it is independent from the rest (such as lighting, etc.); it is highly recommended that all data devices
should be connected to the same power source. This will avoid operating and premature aging prob-
lems of drivers and other components.
3.5.2 Connecting
• Make sure that the device’s power supply switch is in the OFF position (0).
• Ensure that the power supply is NOT connected to either the electricity or the device.
• Connect all data cables.
• Connect the power supply cable to the device.
• Connect the power supply cable to the electricity supply.
• Set the router’s power supply switch on the ON position (1).
3.5.3 Disconnecting
• Make sure that the device’s power supply switch is in the OFF position (0).
• Disconnect the power supply from the electricity supply.
• Disconnect the power supply from the device.
• Disconnect the data cables.
3.6 RST Button
The different features of the RST button are described below.
3.6.1 Rebooting the device
Once the device is operating normally, pressing the RST button will make it restart.
3.6.2 Default Configuration
The RST button allows you to boot the device with its default configuration through the following steps:
• With the device switched off, keep the RST button pressed and switch on the router through the ON/OFF switch
(1).
• The PSU LED (green) will light up and the LED slot will begin to blink (amber). This blinking will continue for 10
seconds.
• For the device to boot with the default configuration, stop pressing the RST button while the LED slot is blinking
(i.e. before the 10 second period expires).
The router's default configuration sets the following access IP address and mask:
• IP address: 192.168.1.1
• IP mask: 255.255.255.0
Note
Some devices leave the factory with customized settings. This personalization may mean that the de-
fault configuration is different from the one shown above.
3.7 Connecting the data
The bintec RM3000 router family has the following data connections.
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3.7.1 4-port Ethernet Switch
The bintec RM3000 router family incorporates a 4-port 10/100/1000 BaseT Switch with automatic MDI/MDIX to con-
nect to a local area network (LAN).
Please pay careful attention to the labeling so you do not mix this switch with other port types:
Fig. 14: LAN switch ports
Note
During booting and in BIOS mode, only the LAN 1 connector is available.
Warning
The equipment must be used with the power supply provided by the manufacturer.
3.7.2 WAN Connection
The bintec RM3000 router family incorporates an Ethernet WAN 10/100/1000 BaseT port with automatic MDI/MDIX.
The WAN port is independent from the Switch and is handled as just one more interface.
Please pay careful attention to the labeling so you do not mix this switch with other port types:
Fig. 15: WAN PORT
Note
During booting and in BIOS mode, the WAN connector is not operative.
3.7.3 WWAN Antenna Connection (Cell connector)
The bintec RM3000 router family has two connectors for 3G antennas. To assemble and disassemble the antennas,
simply screw them into the Cell connectors (located on the side panels of the router).
Installing these antennas in the bintec RM3000 router is essential in order to improve the quality of the signal re-
ceived and transmitted by the cellular model.
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Note
To achieve high-quality performance, the router should always have the WWAN antennas installed.
The router must have the corresponding software license installed for the cellular interface to work.
Some cellular telephony technologies use the antenna diversity technique to improve the quality of the signal re-
ceived (HSUPA, CDMA EV-DO, etc.). Due to this, the bintec RM3000 router family is equipped with several WWAN
connectors:
Fig. 16: WWAN Main antenna and Fig. 17: WWAN Aux1 antenna
When the Main and Aux 1 antennas are not directly connected to the router but installed through extension cords,
the minimum distance between the two of them must be 7 cm. The maximum recommended distance between the
two is 25 cm.
To achieve an optimum performance, the radio frequency accessories installed (antennas and cables) should be
those recommended by bintec.
bintec has a series of accessories (90º mount antennas, antennas for exterior installation, antennas for ceiling install-
ation, extension cables, etc.) that allow you to install the devices in different locations.
3.7.3.1 Placing the Antenna
Antenna orientation and its location with respect to other wireless devices and radiation devices (such as communic-
ation devices, personal computers, etc.) can significantly influence device performance.
Antennas transmit and receive radio signals. Performance is also affected by environmental factors (such as dis-
tance between the device and the base station), physical obstacles and other interferences caused by radiofrequen-
cies (RF).
For optimum coverage, carry out the following instructions:
• Whenever possible, place the antenna where there are no physical obstacles. Obstacles between the antenna and
the base station degrade the wireless signal. Place the antenna above ground level facing the nearest base sta-
tion.
• Density of materials also affects the antennas. Place them away from any type of walls, metal screens, mirrors,
etc.
• Do not place the antenna near columns, which may throw shadows and reduce the coverage area.
• Keep the antenna away from metal ducts such as canalization, air-conditioning etc.
• Please bear in mind that other wireless devices such as telephones, microwaves, etc., can temporarily interfere
with the quality of the radio signal.
• We do not recommend installing antennas near, or between, racks containing communication devices, computers,
etc. Use an extension cable and place the device outside.
The following recommendations are applicable to all wireless devices:
• Do not touch or move the antenna while the device is transmitting or receiving.
• Do not touch any equipment containing devices that radiate, where the antenna is very close to (or touching) any
exposed part of the body, particularly the face and eyes, while transmitting.
• Do not install the device in areas where the atmosphere is potentially explosive.
• Wireless devices can cause interferences in other devices. Do not use the device in areas where medical equip-
ment is installed.
• To ensure the R&TTE 1999/5/EC directive is complied with, the device must be at least 15 cm away from a per-
son’s body when operating.
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