Blaupunkt Q3000 User manual

Q3000 Smart Home Alarm
Kit Content and Installation Guide

Table of Contents
1. Introduction__________________________________________________________1
2. Installation___________________________________________________________4
3. Troubleshooting & Factory Reset ________________________________________7
4. Specifications ________________________________________________________9
Information and illustrations are subject to change within this document. Blaupunkt
reserves the right to alter the specification and product design at anytime without
notice.

1
1. Introduction
This document includes information to help you install and maintain your Q3000 alarm
system and its accessory devices. For information about registration and system operation
using Blaupunkt Home Connect cloud server. Please refer to “Blaupunkt Home Connection
User Manual”which you can download from server home page
https://eu.bphomeconnect.com/
Kit Contents
Control Panel
The Control Panel is the hub of your alarm system. It must be powered on and connected to
internet at all times. When an alarm signal is transmitted from accessory devices, the Control
Panel will activate its built-in buzzer to raise alarm and report the event to the server, which in turn
sends notification to user via email or smartphone push notification.
The Control Panel is puposedly designed to resemble the appearnce of a speaker and blend in
your home environment.
Status LED (Green / Red): Green ON –Disarm Mode
Green Flash –Learning Mode
Red ON –Away Arm Mode
Red Flash –Home Arm Mode
Off –Walk Test Mode
Status LED (Amber / Red): Amber ON –System has fault
Amber Flash –AC failure
Red Flash –System alarming
Red ON –Alarm Memory
Off –Normal
Network LED (Amber ): Amber ON –Network Error
Off –Normal
Learn/Rest Button: Used for learning new device or resetting panel to default.
Battery Switch: Slide to ON to activate and charge built-in battery.
DC Jack: Connect the DC9V 1A adaptor supplied in the package to power up Control Panel
Ethernet Port: Connect to your router
Mode
LED
Status
LED
Network
LED
Learn/Reset
Button
Battery
Switch
DC Jack
Ethernet
Port

2
Accessories
Door Contact
The Door Contact is mounted on the Door or Window frame to detect door/window opening. When
triggered, it will transmit a signal to Control Panel to alert the condition
LED Indicator:
The LED will light up if the Door Contact is triggered under
tamper open or low battery status to signal fault.
Learn / Test Button:
The Learn / Test button is used to send signal for learning
Door Contact or test range.
Tamper Switch:
The tamper switch is compressed against door or window
frame when installed. When the Door Contact is removed
from installed location, or its cover opened, the Tamper
Switch will be activated.
Rib Mark:
The Rib Mark marks the location of the Door Contact’s
internal magnetic switch to help alignment with the magnet.
Magnet
The magnet is mounted on the door and window and should align with the Rib mark when
installed.
PIR Sensor
The PIR Sensor raises alarm upon detecting intruder.
Parts Identification:
LED Indicator & Learn & Test Button:
The LED will light up if the PIR Camera detects movement under
tamper open or low battery status to signal fault.
PIR Sensor:
The PIR Sensor has a detection coverage of about 110°to the
front.
IMPORTANT NOTE:
The Battery Switch is set to OFF by factory default. Please make sure to turn the switch to ON
after connecting AC power to the Control Panel, otherwise the battery will not be charged and
the Control Panel will be without back up power when power fails.
It takes about 72 hours to fully charge the battery. When fully charged, the battery can serve as
back-up power source for about 15 hours.
LED Indicator&
Learn/Test Button
PIR Sensor
Magnet
LED
Indicator
Learn/Test
Button
Rib Mark
All accessories included in the kit content are pre-linked with Control Panel and do not require
manual linking (learning). If learning is required, please refer to the the server user manual.
Tamper
Switch

3
Tamper Switch:
The tamper switch is located inside the PIR and depressed against the back cover. It will be
activated when the back cover is opened.
System Extension
Aside from the devices included in the package, you can further improve the capability of your
alarm system by purchasing extra accessories. Such as extra PIR Sensor or Door Contract to
extend your protection area; Remote Keypad for a secondary system operation platform; Smoke
Detector for fire protection; Temperature Sensor for temperature update; and more Power Switch
for energy management and Home Automation. For information about more accessory devices,
please visit www.blaupunkt.com

4
2. Installation
Before proceeding to install your accessory devices, you should first complete system
registration on Blaupunkt Home Connect server. Please refer to the Quick Start Guide or
server user manual to complete the registration process and log into your user account.
Signal Range and Walk Test
All accessory devices in the Q3000 alarm kit uses wireless radio protocol to communicate with the
Control Panel to save you from the extra labour of wiring the device to panel. All devices in the
alarm system have an approximate range of 30 meters in typical domestic environment. The range
may vary depending on different home condition. Before installing an accessory device, you should
test its signal range at selected mounting location first. To test signal range, use the Walk Test
function from Blaupunkt Home Connection server, then press the device’s test button to transmit
test signal. Refer to the server user manual for more info.
Home Arm Mode Planning
The alarm system functions according to its current “Mode”, which determines the system
behaviour when a sensor is activated. There are 3 modes:
Disarm Mode: The system will not activate alarm when a Burglar protection sensor, such as
Door/Window Contact, or PIR sensor is triggered. It will only activate alarm if the user does so
manually, or a Fire/Water sensor is triggered.
Away Arm Mode: The system will activate alarm when any sensor is triggered.
Home Arm Mode: The system will only activate Burglar alarm from specific sensors. Sensor set to
be ignored under Home Arm mode will not be activated alarm when triggered. With Home Arm
mode, you can keep your home perimeter under alert, and still be able to move freely within the
house.
Home Arm mode allows system to be partially armed by deactivating some sensors under Home
Arm mode. Before installation, you should plan ahead and determine which sensor should be
deactivated for Home Arm mode. Usually the sensor deployed at home perimeter and entry points,
such as Door Contact on the front gate, should be activate all the time. While sensors located in
internal space, such as 2nd floor can be deactivate for Home Arm mode. For more info about Home
Arm mode setting, please refer to server user manual.
Tamper Protection
Your intrusion protection sensor (PIR Sensor and Door Contact) are protected from sabotage
attempt by a “tamper switch,” which is triggered when the device cover is opened, or removed from
mounted surface. When the tamper switch is triggered, the sensor will transmit signal to Control
Panel to alert user that the sensor may be either installed improperly or has been sabotaged. To
make sure the tamper switch functions properly, please make sure the switch is fully depressed
against the mounting surface when installing your accessory devices.
General Device Location Guideline
Avoid mounting the Control Panel and devices close to large metal objects or electrical
interference source, such as fridge and microwave oven as they could affect signal strength.
Wall material also plays a great role in signal penetration efficiency, for example, a brick wall
will reduce signal strength a lot more than wooden wall.
For devices that has tamper protection function, mount on even surface to ensure the tamper
is fully closed when mounted. For uneven surface, use extra packing material on the back.

5
Device Location Panning:
PIR Sensor
➢Mount the PIR Sensor at 1.9-2m height for best
performance. When mounted at 2m height, the PIR
sensor has a range of 12m.
➢PIR Sensor detection is most effective when the
intruder is moving across its field of view from the
sides. Do not mount PIR sensor in a location that
faces intruder directly.
➢Do not mount the PIR Sensor directly exposed to
sunlight, which may affect detection sensitivity.
➢Do not point PIR Sensor at window, moving object
or sources of heat e.g. fire or boiler.
Control Panel
➢The Control Panel should be mounted in a
hidden area invisible from outside view.
➢The Control Panel requires Ethernet
connect to your router.
Door Contact
➢The Door Contact should be
mounted as high as possible.
➢Do not aim a PIR sensor directly
at this door/window.

6
Mounting
Door Contact
1. Pull out the plastic battery insulator on the back to activate battery and
power on Door Contact.
2. The Door Contact should be mounted on the door/window frame, while
the magnet should be mounted on the door/window aligned with the
Rib Mark on the Door Contact. The gap between the Door Contact and
the magnet should be no more than 15 mm.
3. Choose to install the Door Contact with either screw or adhesive tape
Screw Mounting
The Door Contact has two knockouts on the inside of the back cover
where plastic is thinner for wall mounting.
4. Open the Door Contact back cover to reveal the knockouts, break
through the knockouts and use the knockouts to mark position on door
or window frame
5. Drill holes into door or window frame at marked location, insert plugs if
needed.
6. Screw the back cover into marked location and replace the front cover.
7. Screw the magnet onto the door, the position of the magnet should be
aligned with the rib mark on the Door Contact at the same height. If
the magnet cannot be placed at same height of Door Contact, a
spacer is provided in the package to increase the magnet height.
Adhesive Mounting
Before mounting with double side adehesive tape, you should clean the mounting location
with degreaser and make sure there is no cracked paint or uneven surface.
4. Unpeel the cover on the double side adhisive tape, apply the tape to the back of Door Contact,
then apply the Door Contact to door or window frame
5. Use another double side adhesive tape to install the magnet on the door/window.
PIR Sensor
The PIR Sensor has knockouts on the back where plastic is thinner.
The 2 central knockouts are for flat wall mounting, and the 4 side
knockouts are for corner mounting.
1. Pull out the plastic battery insulator on the back to activate
batteries and power on PIR Sensor.
2. Open the PIR Sensor back cover, break through the knockouts
and use the knockouts to mark position on wall or corner.
3. Drill holes into the wall or corner at marked location, insert wall
plugs if needed.
4. Screw the back cover into marked location and replace the front
cover.
Door/
Window
Frame
Knockouts
Tamper
Switch
Battery
Insulator
Surface Fixing
Knockouts x 2
Corner Fixing
Knockouts x 4
Battery
Insulator

7
3. Troubleshooting & Factory Reset
This chapter covers the potential issues you may encounter during system operation, and
factory reset function
Control Panel
Control Panel Fault Orange LED indicates fault in system, When the LED light up, please login to
your Blaupunkt Home Connection Server account to check fault events. The possible fault events
include:
Control Panel / Devices low battery:
-- Change device batteries or charge Control Panel battery accordingly.
AC power fail:
-- Check AC power connection
Sensor out of order:
-- Check device battery status and conduct Walk Test to confirm if the Control Panel can
receive device signal.
Device tamper:
-- Close the accessory device tamper switch by checking mounted location and cover screw.
Interference:
-- Perform Walk Test on all your devices to check if Control Panel can still receive their signals.
PIR Sensor
PIR Camera LED flashes when activated:
-- PIR is on low battery or tamper switch triggered.
PIR does not respond to movement:
-- PIR has a built-in 1 minute sleep timer after detecting a movement. PIR will not redetect
movement within 1 minute after it is triggered. Please wait for at least 1 minute before testing
PIR again.
-- Battery exhausted, please change battery.
PIR is slow to respond:
-- This is normal. PIR has sophisticated false arm filter setting to prevent accidental trigger. It
is also less sensitive when walking directly toward it.
PIR give false alarm:
-- Make sure pets have no access to protected area.
-- Make sure the PIR is not pointed at source of heat or moving objects.
Door Contact
Door Contact LED flashes when activated:
-- Door Contact is on low battery or tamper switch triggered.
Door Contact does not respond to door/window opening
-- Batteries exhausted, please change battery.
-- The magnet is too far away from the Door Contact, please check the gap between the
magnet and the Door Contact. Reduce the gap and test the Door Contact again.