Bosch DIP-3040-00N User manual

DIVAR IP 3000
DIP-3040-00N, DIP-3042-2HD, DIP-3042-4HD
en Installation Manual

Table of contents
1Safety precautions 4
1.1 General safety precautions 4
1.2 Electrical safety precautions 5
1.3 ESD precautions 6
1.4 Operating precautions 6
2System overview 7
2.1 Chassis features 7
2.2 Chassis components 7
2.2.1 Chassis 7
2.2.2 Backplane 7
2.2.3 Power supply 7
2.3 Device views 8
2.3.1 LED description - front panel 9
2.3.2 LAN port LED description - rear panel 10
3Chassis setup and maintenance 11
3.1 Removing hard drive trays 11
3.2 Installing a hard drive 11
4System setup - first steps 12
4.1 Introduction 12
4.2 Setup instruction 12
4.3 Starting the application 12
4.4 Using Bosch VMS Config Wizard 13
4.5 Using Bosch VMS Configuration Client 24
4.5.1 Assigning device IP addresses 24
4.5.2 Adding additional licenses 25
4.6 Using Bosch VMS Operator Client 25
5Connecting to the internet 27
5.1 Protecting the system from unauthorized access 27
5.2 Setting up port forwarding 27
5.2.1 Setting up port forwarding in DIVAR IP 27
5.2.2 Setting up port forwarding in the router 27
5.2.3 Example for port forwarding 27
5.3 Choosing an appropriate client 28
5.3.1 Remote connection with Operator Client 28
5.3.2 Remote connection with Video Security App 29
5.4 Installing an Enterprise Management Server 29
6Recovering the unit 30
7Additional Documentation and client software 31
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Safety precautions
Observe the safety precautions in this chapter.
General safety precautions
Follow these rules to ensure general safety:
– Keep the area around the system clean and free of clutter.
– Place the chassis top cover and any system components that have been removed away
from the system or on a table so that they won't accidentally be stepped on.
– While working on the system, do not wear loose clothing such as neckties and
unbuttoned shirt sleeves, which can come into contact with electrical circuits or be
pulled into a cooling fan.
– Remove any jewelry or metal objects from your body, which are excellent metal
conductors that can create short circuits and harm you if they come into contact with
printed circuit boards or areas where power is present.
!
Warning!
Interruption of mains supply:
Voltage is applied as soon as the mains plug is inserted into the mains socket.
However, for devices with a mains switch, the device is only ready for operation when the
mains switch (ON/OFF) is in the ON position. When the mains plug is pulled out of the
socket, the supply of power to the device is completely interrupted.
!
Warning!
Removing the housing:
To avoid electric shock, the housing must only be removed by qualified service personnel.
Before removing the housing, the plug must always be removed from the mains socket and
remain disconnected while the housing is removed. Servicing must only be carried out by
qualified service personnel. The user must not carry out any repairs.
!
Warning!
Power cable and AC adapter:
When installing the product, use the provided or designated connection cables, power cables
and AC adaptors. Using any other cables and adaptors could cause a malfunction or a fire.
Electrical Appliance and Material Safety Law prohibits the use of UL or CSA-certified cables
(that have UL/CSA shown on the code) for any other electrical devices.
!
Warning!
Lithium battery:
Batteries that have been inserted wrongly can cause an explosion. Always replace empty
batteries with batteries of the same type or a similar type recommended by the manufacturer.
Handle used batteries carefully. Do not damage the battery in any way. A damaged battery
may release hazardous materials into the environment.
Dispose of empty batteries according to the manufacturer's instructions.
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!
Warning!
Handling of lead solder materials used in this product may expose you to lead, a chemical
known to the State of California to cause birth defects and other reproductive harm.
Notice!
Electrostatically sensitive device:
To avoid electrostatic discharges, the CMOS/MOSFET protection measures must be carried
out correctly.
When handling electrostatically sensitive printed circuits, grounded anti-static wrist bands
must be worn and the ESD safety precautions observed.
Notice!
Installation should only be carried out by qualified customer service personnel in accordance
with the applicable electrical regulations.
Disposal
Your Bosch product has been developed and manufactured using high-
quality materials and components that can be reused.
This symbol means that electronic and electrical devices that have reached
the end of their working life must be disposed of separately from
household waste.
In the EU, separate collecting systems are already in place for used
electrical and electronic products. Please dispose of these devices at your
local communal waste collection point or at a recycling center.
Electrical safety precautions
Basic electrical safety precautions should be followed to protect you from harm and the
system from damage:
– Be aware of the locations of the power on/off switch on the chassis as well as the room's
emergency power-off switch, disconnection switch or electrical outlet. If an electrical
accident occurs, you can then quickly remove power from the system.
– Do not work alone when working with high voltage components.
– Power should always be disconnected from the system when removing or installing main
system components, such as the motherboard or memory modules. When disconnecting
power, you should first turn off the system and then unplug the power cords from all the
power supply modules in the system.
– When working around exposed electrical circuits, another person who is familiar with the
power-off controls should be nearby to switch off the power if necessary.
– Use only one hand when working with powered-on electrical equipment. This is to avoid
making a complete circuit, which will cause electrical shock. Use extreme caution when
using metal tools, which can easily damage any electrical components or circuit boards
they come into contact with.
– The power supply power cords must include a grounding plug and must be plugged into
grounded electrical outlets. The unit has more than one power supply cord. Disconnect
both power supply cords before servicing to avoid electrical shock.
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– Mainboard replaceable soldered-in fuses: Self-resetting PTC (Positive Temperature
Coefficient) fuses on the mainboard must be replaced by trained service technicians only.
The new fuse must be the same or equivalent as the one replaced. Contact technical
support for details and support.
!
Caution!
Mainboard Battery: There is a danger of explosion if the onboard battery is installed upside
down, which will reverse its polarities. This battery must be replaced only with the same or
an equivalent type recommended by the manufacturer (CR2032). Dispose of used batteries
according to the manufacturer's instructions.
ESD precautions
Electrostatic Discharge (ESD) is generated by two objects with different electrical charges
coming into contact with each other. An electrical discharge is created to neutralize this
difference, which can damage electronic components and printed circuit boards. The
following measures are generally sufficient to neutralize this difference before contact is made
to protect your equipment from ESD:
– Do not use mats designed to decrease electrostatic discharge as protection from
electrical shock. Instead, use rubber mats that have been specifically designed as
electrical insulators.
– Use a grounded wrist strap designed to prevent static discharge.
– Keep all components and printed circuit boards (PCBs) in their antistatic bags until ready
for use.
– Touch a grounded metal object before removing the board from the antistatic bag.
– Do not let components or printed circuit boards come into contact with your clothing,
which may retain a charge even if you are wearing a wrist strap.
– Handle a board by its edges only. Do not touch its components, peripheral chips, memory
modules or contacts.
– When handling chips or modules, avoid touching their pins.
– Put the mainboard and peripherals back into their antistatic bags when not in use.
– For grounding purposes, make sure your computer chassis provides excellent
conductivity between the power supply, the case, the mounting fasteners and the
mainboard.
Operating precautions
The chassis cover must be in place when the system is operating to assure proper cooling. Out
of warranty damage to the system can occur if this practice is not strictly followed.
Note:
Please handle used batteries carefully. Do not damage the battery in any way. A damaged
battery may release hazardous materials into the environment. Do not discard a used battery
in the garbage or a public landfill. Please comply with the regulations set up by your local
hazardous waste management agency to dispose of your used battery properly.
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System overview
The DIVAR IP 3000 system is an affordable and easy to use all-in-one recording, viewing, and
management solution for network surveillance systems of up to 32 channels. All channels are
pre-licensed. Running the full Bosch VMS solution and powered by Bosch VRM (Video
Recording Manager) including the Video Streaming Gateway to integrate 3rd party cameras,
DIVAR IP 3000 is an intelligent IP storage device that eliminates the need for separate NVR
(Network Video Recorder) server and storage hardware.
DIVAR IP 3000 is a 4-bay mini tower unit that combines advanced management and state-of-
the-art recording management into a single cost-effective, plug and play IP recording appliance
for IT-minded customers which are seeking for a state-of-the-art “second generation” DVR and
NVR recording solution.
Easy to install and operate, DIVAR IP 3000 features wizard-based set-up and centralized
configuration to reduce installation times. All components are pre-installed and pre-
configured. Simply connect to the network and turn on the unit — DIVAR IP 3000 is ready to
begin recording straight out of the box.
Bosch Video Management System manages all IP and digital video and audio, plus all the
security data being transmitted across your IP network. It seamlessly combines IP cameras
and encoders, provides system-wide event and alarm management, system health monitoring,
user and priority management.
DIVAR IP 3000 features front-swappable SATA-II hard drives. All system software is pre-
installed and pre-activated — creating an out-of-the-box ready-to-use video management
appliance. DIVAR IP 3000 utilizes Windows Storage Server 2008 R2 operating system.
Chassis features
The chassis includes the following features:
– CPU (Intel i3 processor)
– 4 slots for SATA drives (front replaceable)
– 1x VGA output (onboard)
– 1x DVI graphics output
– 4x USB 2.0, 1x USB 3.0
– 1x internal USB Transcoder device
– 1x Gigabit Ethernet LAN port
Chassis components
This chapter describes the most common components included with your chassis.
Chassis
The chassis includes 4 slots for hard drives.
Backplane
The backplane accepts front-swappable SATA-II hard drives.
!
Warning!
Use caution when servicing and working around the backplane. Hazardous voltage or energy
is present on the backplane when the system is operating. Do not touch the backplane with
any metal objects and make sure no ribbon cables touch the backplane.
Power supply
The chassis features a highly energy-efficient power supplies.
2
2.1
2.2
2.2.1
2.2.2
2.2.3
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Device views
There are several LEDs on the front and rear of the chassis. The LEDs show the over-all status
of the system and the activity and health of specific components.
Front view:
1
52 3 4
6
1Lock for front cover 4LAN activity LED
2Power on/off LED 5System status LED
3Hard disk access LED 6Individual hard disk LED
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Rear view:
16
2 3 4 5 7
11x VGA (monitor) 5Mains connection 100 - 240 VAC
21x Ethernet (RJ45) 61x USB 3.0
Note: Do not use this port for
keyboard and mouse.
34x USB 2.0
Note: Use these ports for keyboard
and mouse connection.
71x DVI (monitor), for local viewing
Note:
If the system is only connected to the
DVI port, no video signal is displayed
until the system has started
completely. This can take 1 – 2
minutes. A video signal is always
displayed when the monitor is
connected to the VGA port.
41x eSATA for data export
Note: Do not connect hard disk drives
for recording.
LED description - front panel
This chapter describes the LED displays on the front of the chassis.
LED indicator LED color LED state Description
Power LED N/A Off Power off
Blue On (default) Working (S0 state)
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LED indicator LED color LED state Description
HDD LED N/A Off No disk access
Blue Blinking Disk access
LAN LED N/A Off Network disconnected
Blue On Network connected
Blue Blinking Network activity
System LED N/A Off Power off
Blue On (default) System has booted in normal operation.
Blue Blinking System is booting or shutting down
Red On Critical event occurred, such as degraded
RAID volume.
Bosch also provides the API and then
application program is able to control this
status.
Individual hard
disk LED
N/A Off (default) Hard drive not present.
Blue On Hard drive present.
Red On Bosch provides the API to let application
program to control this status.
LAN port LED description - rear panel
This chapter describes the LAN port LED on the rear of the chassis.
LAN connector:
12
Nr. LED indicator LED color LED state NIC state
1RJ45 LED
(left)
N/A Off No connection or 10 Mb/s
Green On 100 Mb/s
Yellow On 1000 Mb/s
2RJ45 LED
(right)
Yellow On Active connection
Yellow Blinking Transmit or receive activity
2.3.2
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Chassis setup and maintenance
This chapter covers the steps required to install components and perform maintenance on the
chassis.
!
Caution!
Review the warnings and precautions listed in the manual before setting up or servicing this
chassis.
See also:
Safety precautions, page 4
Removing hard drive trays
The drives are mounted in drive carriers to simplify their installation and removal from the
chassis. These carriers also help promote proper airflow for the drive bays.
To remove hard drive trays from the chassis:
1. Turn off the system.
2. Press the release button on the drive carrier. This extends the drive carrier handle.
3. Use the handle to pull the drive carrier with the drive out of the chassis.
4. Insert the drive carrier with the new drive into the chassis bay, making sure that the drive
carrier handle is completely closed.
Notice!
Except for short periods of time, do not operate the unit with the hard drives removed from
the bays.
Installing a hard drive
The drives are mounted in drive carriers.
To install a hard drive to the hard drive carrier:
1. Remove the drive from the carrier.
2. Install a new drive into the carrier with the printed circuit board side facing down so that
the mounting holes align with those in the carrier.
3. Replace the drive carrier into the chassis bay, making sure that the drive carrier handle is
completely closed.
Notice!
We recommend using the respective Bosch hard disk drives. The hard disk drives as one of
the critical component are carefully selected by Bosch based on available failure rates. HDD –
not delivered from Bosch – are not supported. Information on supported HDDs can be found
in the datasheet in the Bosch Online Product Catalog.
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System setup - first steps
The following installation directive provides information on Installation and Configuration.
DIVAR IP systems are based on Windows Storage Server 2008 R2 operating system.
This chapter is valid for DIVAR IP models that come with pre-installed hard drives. Empty units
start into the DOM recovery menu on first start.
See also:
–Recovering the unit, page 30
Introduction
DIVAR IP systems are shipped with a pre-installed Configuration Wizard from factory.
Setup instruction
All DIVAR IP systems are preconfigured with a default IP address and with default iSCSI
settings.
– IP Address: 192.168.0.200
– Subnet mask: 255.255.255.0
Observe the following:
– DIVAR IP needs to have an active network link during installation. Make sure that the
network switch you are connecting to is powered on.
– The default IP address must not be occupied by any other device in the network. Make
sure that the default IP addresses of existing DIVAR IP systems in the network are
changed before adding another DIVAR IP.
– Determine whether the initial installation is on a DHCP network. If not then you must
assign valid IP addresses to the video devices. Consult the local IT administrator to obtain
a valid IP address range to be used with DIVAR IP and associated devices.
– The default iSCSI settings are optimized for use with VRM.
User with administrator rights:
– User: BVRAdmin
– Password: WSS4Bosch
Notice!
We strongly recommend not changing the user settings. Changing the user settings can result
in malfunctioning of the system.
Starting the application
DIVAR IP system is ready to go out of the box. The application provides a simple to install and
intuitive to use solution for network surveillance systems.
Notice!
In order to start the application for the first time you must use the VGA port. If the system is
only connected to the DVI port, no video signal is displayed until the system has started
completely. This can take 1 – 2 minutes. A video signal is always displayed when the monitor
is connected to the VGA port.
To start the application:
1. Connect the unit and the cameras to the network.
2. Turn on the unit.
The Windows Storage Server 2008 R2 setup process starts.
4
4.1
4.2
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3. Select the appropriate language for the installation, then click Next.
4. In the Country or region, Time and currency and Keyboard layout lists, click the
appropriate item, then click Next.
The Microsoft Software License Terms and the EULA (End User License Agreement) are
displayed.
5. Accept the license terms, then click Start. Windows restarts.
6. After restart is finished, press CTR+ALT+DELETE. The Windows logon page is displayed.
7. Enter the default password WSS4Bosch.
8. After entering the password, a message is displayed that you must change the password
before logging on the first time. To confirm, click OK.
9. Change the password.
A series of scripts perform important setup tasks. This can take several minutes. Do not
turn off the computer.
The Bosch VMS default screen is displayed.
Note: In case of password loss a system recovery must be performed as described in the
installation manual. The configuration must be done from scratch or must be imported.
10. On the Bosch VMS default screen, double-click the Bosch VMS Wizard icon to start
the Configuration Wizard.
The Welcome page is displayed.
11. Configure the system using the Configuration Wizard.
Notice!
If the IP addresses of devices that should be added don’t fall within the same IP range as the
DIVAR IP we recommend using the Bosch VMS Configuration Client. In all other cases use the
Configuration Wizard.
Notice!
To perform administrative tasks, the BVRAdmin account can be entered when Bosch VMS
default screen is displayed. To do so, press CTRL+ALT+DEL, then hold down SHIFT while
clicking the Switch User option and keep SHIFT pressed for about five seconds.
Notice!
We strongly recommend not changing any operating system settings. Changing operating
system settings can result in malfunctioning of the system.
See also:
–Using Bosch VMS Config Wizard, page 13
–Using Bosch VMS Configuration Client, page 24
–Recovering the unit, page 30
Using Bosch VMS Config Wizard
Intended use for Config Wizard is the quick and easy configuration of a smaller system. Config
Wizard helps you to achieve a configured system including VRM, iSCSI system, cameras,
recording profiles and user groups.
User groups and their permissions are configured automatically. You can add or remove users
and set passwords.
Config Wizard can access Management Server only on the local computer.
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You can save an activated configuration for backup purposes and import this configuration
later. You can change this imported configuration after import.
Config Wizard adds the local VRM automatically.
Restrictions:
The following tasks cannot be done with the Configuration Wizard. Use Bosch VMS
Configuration Client instead.
– adding additional license packages
– adjusting schedules
– configuring systems with no or multiple VRM
– configuring external storage devices
– adding Video Streaming Gateway
– all advanced configurations beyond a basic setup (maps or alarms, for example)
For these tasks refer to the Bosch VMS manual (see Additional Documentation and client
software, page 31):
To achieve a quick configuration using the Configuration Wizard:
1. On the Bosch VMS default screen, double-click the Bosch VMS Wizard icon. The
Welcome page is displayed.
2. Run-through the following pages of the wizard.
Welcome page
4Click Next button to continue.
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Network settings page
You configure the network settings of the operating system.
As soon as you click Next button, the settings are activated.
If you have changed any setting on this page, click Reboot to restart the system.
Notice!
If a DHCP server is employed in the network for the dynamic assignment of IP addresses,
activate acceptance of IP addresses automatically assigned to the device.
Certain applications (VRM, Bosch Video Management System, Bosch Video Client,
Configuration Manager) use the IP address for the unique assignment of the device. If using
these applications, the DHCP server must support the fixed assignment between IP address
and MAC address, and must be appropriately set up so that, once an IP address is assigned, it
is retained each time the system is rebooted.
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Time settings page
You configure the time settings of the operating system.
Note:
We highly recommend defining a time server in a video surveillance environment.
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Video settings page
This page displays the devices and services that are included in the latest saved configuration.
You can import a configuration.
Note:
If the wizard fails in this step, close the wizard and start it again.
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Device selection page
Note:
The scan for devices can take a time. You can cancel the scan. All devices that were already
scanned, are displayed in the table.
This page displays all video devices that are not included in the latest saved configuration.
Deselect the devices that should not be added to the configuration, then click Next.
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Device authentication page
This page is used to authenticate at video devices protected by password. For easy
authentication with the same password for multiple devices you can use the clipboard (CTRL
+C, CTRL+V):
4Select a row with a successfully authenticated device (green lock is displayed), press
CTRL+C, select multiple rows displaying a red lock and press CTRL+V).
Password check is performed automatically, when you do not enter a further character in the
password field for a few seconds or you click outside the password field.
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Recording profile page
For different profile assignments to different cameras you must execute Config Wizard
multiple times.
Note:
Before selecting a recording profile observe the following:
–Recording profile details
All video devices use the default recording profile details.
To change these use the Bosch VMS Configuration Client.
–Stream quality settings
All video devices use the default settings for Stream 1 to record.
To change these use the Bosch VMS Configuration Client.
–Schedule
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