brewer access high-low User manual

Document # 2103017 RevA Printed in USA © 2017
Troubleshooting Guide
The Brewer Company, LLC
N88 W13901 Main Street, Suite 100
Menomonee Falls, WI 53051
P 1.888.Brewer.1
F 262.251.2332
www.brewercompany.com
Brewer

Document # 2103017 RevA 2 Printed in USA © 2017
TROUBLESHOOTING
Operating Test
It is possible to verify normal operation of the series
6000 tables by performing the following series of
tests.
ALL MODELS
Lift test
1. Ensure ON/OFF switch is in ON position.
2. Press and hold the TABLE UP pedal. The
table should rise to the full up position
(about 37”) and stop. There must be no
continuing motor hum after the table stops.
3. Release the TABLE UP pedal.
4. Press the TABLE DOWN pedal. While
the table is going down pressing on each
corner of the back of the seat must cause
the table to momentarily stop.
5. The table should go to the full down position
Release the TABLE DOWN pedal.
6. Reach under the front section bottom plate
and lift up momentarily on each corner of
the plate. This should activate the lift causing
the table to rise while the plate is lifted.
7. Turn the ON/OFF switch, located on the
back of the rear cabinet, to the OFF position.
Verify that pressing any of the foot pedals
does not cause motion. Turn the ON/OFF
switch to the ON position.
MODELS 6500, 6501, 6800 and 6801 ONLY
Powered Back test
1. Press the TABLE UP pedal to raise the table
above 28” so the back may be lowered
without contacting the back cabinet.
2. Press the BACK DOWN pedal. The back
should go to the full recline position, which is
level.
3. Press the BACK UP pedal. The back should
go to the full up position.
4. Press the BACK DOWN pedal. While the
back is going down pressing on any corner of
the back of the seat must cause the back to
momentarily stop.
5. Press the blue RETURN TO CHAIR button on
the foot control. While the chair is in motion
momentarily press the red STOP button. The
chair must stop and remain stopped.
6. Press the blue RETURN TO CHAIR button on
the foot control. While the chair is in motion
momentarily press the BACK UP pedal. The
chair must stop and remain stopped.
7. Press the blue RETURN TO CHAIR button on
the foot control. While the chair is in motion
momentarily press the BACK DOWN pedal.
The chair must stop and remain stopped.
8. Press the blue RETURN TO CHAIR button
on the foot control. While the chair is in mo-
tion momentarily press the TABLE UP pedal.
The chair must stop and remain stopped.
9. Press the blue RETURN TO CHAIR button on
the foot control. While the chair is in motion
momentarily press the TABLE DOWN pedal.
The chair must stop and remain stopped.
10. Raise the table to the full up position, and
then lower the back so the table is in the high
table position. Press the blue RETURN TO
CHAIR button. The table should rst raise the
back then lower to the chair low position.

Document # 2103017 RevA 3 Printed in USA © 2017
Complete the “Operating Test”.
Test Failed Test Passed Test complete
Call Brewer Tech Support 888-Brewer-1.
Call Brewer Tech Support 888-Brewer-1.
No movement
Go to step 2.1
Some movement
Go to step 2.2
Start
Step #
* No relay clicking in control box. Table then functions after about 30 minutes.
1
2
3
4
5
6
7
Do all powered functions work?
Yes No
Go to step 5.1 for drawer warmer
Go to step 6.1 for outlet.
Return to step 1
Go to step 7.1
Do the 6 front limit switches work
properly?
Yes No
Front cabinet switches; 1 or more of 6
not closing when pressed. Press each
one and listen for click when pressed
and again when released. Replace as
necessary.
Fixed Problem remains
Seat back switches; 1 or more of 4 not
opening when pressed. Press each
one and listen for click when pressed
and again when released. Replace as
necessary.
Fixed Problem remains
Do the 4 seat back limit switches work
properly?
Yes No
Does the drawer warmer heat prop-
erly, and does the outlet work?
Yes or N/A No
Does the table stop operating after a
period of heavy use? *see below
No Yes Control box is over temperature. Allow
30 minute cool down. Control box will
reset automatically.
Is there excessive noise, or are there
other problems which have not yet
been identied?
No Yes
6000 SERIES TABLE TROUBLESHOOTING CHART

Document # 2103017 RevA 4 Printed in USA © 2017
Is the on/off switch at the back of the
cabinet turned on?
Yes No Turn on switch then return to step 1
Go to step 2.1.d
Remedy problem and return to step 1
Return to step 1
Secure connections and Return to step 1
Is green light on at back of control box?
Yes No
Replace the 2 control box fuses. Is light
now on?
Yes No
Call Brewer Tech Support 888-Brewer-1.
Step 2.1 continue here
Step #
2.12.1
a
b
c
d
e
f
g
h
If table has a drawer warmer does the
green drawer warmer switch illuminate
when turned on?
Yes No
Proceed to next step if warming.
(Replace drawer warmer switch at
your convenience).
Return to step 1
Lamp in green switch may be burned
out but warmer still operates. Reach
hand into front drawer to feel if it is
warming after 5 minutes with switch
in either position. Is warmer warming
up?
Yes No
Check for loose wire connections at
terminal block(s) if S/N is less than
HL002100 or if S/N has a “C” at the
end. Check that all plugs are fully
inserted into control box and that
securing clips are locked in place. Are
all connections secure?
Yes No
Press foot control pedal(s). Does relay
in control box click?
Yes No
Is table stuck in the up position?
No Yes
Front cabinet switch (1 of 6) is stuck
closed. Unplug table power. Isolate
faulty switch or wire using a continuity
tester. Replace defective switch.
Fixed Problem remains
Check for power at wall receptacle,
condition of power cord, and fully
inserted plug at back of table, and
fuse(s) at back of table. Is power
available, connections tight and
fuse(s) in good condition?
No Yes
Table does not go down. Control box
relay clicks in down direction. When
front bottom safety plate is lifted is
there is relay click?
No Yes
6000 SERIES TABLE TROUBLESHOOTING CHART

Document # 2103017 RevA 5 Printed in USA © 2017
Table raises slightly slower than normal
while the up pedal is held. Does one
actuator continue to hum?
No Yes
Replace back actuator.
Return to step 1
Return to step 1
Call Brewer Tech Support 888-Brewer-1.
Test complete
Step 2.2 continue here
Step #
2.2
a
b
c
d
e
f
Table is low and does not rise.
Do motors hum when up pedal is
pressed?
No Yes
Table does not go all the way down.
After table stops in the down direction,
does continuing to press down on
the foot control pedal cause motor
operation, but no table movement?
No Yes
One lift actuator has failed. Replace
both lift actuators. Return to step 1.
No backrest movement (powered back
models). Does motor hum in the up
direction, but there is no movement?
No Yes
Backrest or lift stuck in the full up
position. No motor hum. Do control
box relays click in both up and down
direction?
No Yes
Backrest safety switch, 1 or more of
4 is not returning to the closed posi-
tion. Support seat. Remove shroud to
access control box and wiring area.
Separate the Molex connector with
orange, white, violet and black wires
(power back) or orange and white
wires on one side (manual back). On
the connector half that has the thumb
catch check continuity between the
violet and black (backrest) and then
the orange and white (seat lift). If no
continuity on either circuit, replace
with backrest safety switch kit.
Problem remains Fixed
Are there other problems not yet
identied?
Yes No
6000 SERIES TABLE TROUBLESHOOTING CHART (continued)

Document # 2103017 RevA 6 Printed in USA © 2017
Call Brewer Tech Support 888-Brewer-1.
Call Brewer Tech Support 888-Brewer-1.
Does warmer switch illuminate when on?
Yes No
Does device operate when plugged into
outlet at side of table?
Yes or N/A No
Replace warmer/outlet fuse(s) at back
of table (on plate where foot control and
power cord plug in). Does warmer switch
illuminate?
Yes No
Replace warmer/outlet fuse(s) at back
of table (on plate where foot control and
power cord plug in). Does outlet operate?
Yes No
Replace warmer switch. Does warmer
switch illuminate?
Yes No
Replace table outlet. Does outlet operate?
Yes No
Replace transformer. Does outlet operate?
Yes No
Return to step 1
Return to step 1
Step 5.1 continue here
Step 6.1 continue here
Step #
Step #
5.1
6.1
a
a
b
b
c
Does warmer get warm when on?
Yes No
Replace warmer. Does warmer get
warm?
Yes No
Drawer Warmer
Outlet Option
6000 SERIES TABLE TROUBLESHOOTING CHART (continued)

Document # 2103017 RevA 7 Printed in USA © 2017
Call Brewer Tech Support 888-Brewer-1.
Call Brewer Tech Support 888-Brewer-1.
Does table have a powered backrest?
Yes No
Are there other problems not yet
resolved?
Yes No
Replace foot control. Is problem xed?
Yes No
Does seat begin to lower before backrest
has raised to the point where the backrest
clears the rear cabinet?
Yes No
Step 7.1 continue here
Step #
7.1
a
b
Does table return to chair position
when blue button is pressed on foot
control?
No Yes
Does the backrest raise but the seat
will not lower when return to chair blue
button is pressed on foot control?
Yes No
Is there no movement at all, or is
movement not stopped by stop button
or foot control pedals?
No Yes
The backrest actuator return chair
that protrudes from the center of the
back of the seat section is defective
or its wiring harness (blue and red
wires) is damaged or disconnected?
With backrest raised check for closed
circuit at the blue and red wired Molex
connector. Reconnect wiring harness
or replace defective switch. Is problem
xed?
No Yes
The backrest actuator return chair
that protrudes from the center of the
back of the seat section is defective
or its wiring harness (blue and red
wires) is damaged or disconnected?
With backrest raised check for closed
circuit at the blue and red wired Molex
connector. Reconnect wiring harness
or replace defective switch. Is problem
xed?
Yes No
Return to step 1
Return to step 1
Return to step 1
6000 SERIES TABLE TROUBLESHOOTING CHART (continued)