
Troubleshooting
Symptom Cause(s) Remedy
No flow or low
flow rate
Partially closed isolation valve. Open isolation valve.
Instantaneous water heater cycles on and o as flow
rate or pressure is too low.
Increase water flow rate or
pressure through system.
Head of water is below the minimum distance re-
quired.
Refer to your Tap Instructions for
Pressure Specifications.
Hot or cold water being drawn o elsewhere causing
pressure changes or instantaneous boiler temperature
changes.
Do not use other water outlets when using the
taps.
Airlock or partial blockage in the supply pipework or
hoses.
Flush through pipework to ensure removal of
debris and any airlocks.
Water supply failure Investigate water supply. Check your plumbing
and heating systems for any faults.
Water
dripping from
taps
This is normal for a short time after using the taps. This is caused by capillary action, the build up of
water in the tap body.
If water continues to drip,
possibly due to the ceramic disc valves/cartridge
Refer to your Tap Instructions for Maintenance
instructions or visit www.youtube.com/BristanTV
to watch the procedure.
Taps do not
turn on
Closed isolation valve. Open isolation valve.
Mains water supply turned o. Turn on mains water supply.
Wobbly Tap
Grub screws are not tight enough at the base Ensure the grub screws are fully tightened against
the base
Extra security may be required depending on the
surface the tap is fitted to.
Refer to the Alternative Installation steps in order
to fit the Reinforcing Plate.
Notes
General Cleaning
Bristan products are made from premium materials, with hand polishing and
electroplated finishes.
Your taps or shower should be regularly cleaned with warm water, a mild
pH-neutral liquid soap, and polished with a soft cloth. Any residues from soap,
toothpaste, shampoos and shower gels can cause blemishes if not rinsed o
straight after use.
Household bleaches and cleaners contain harsh chemicals and may damage the
surface finish. Avoid using abrasive cloths, scouring pads, scrub sponges, steel
wool or anything similar.
Some surfaces such as nickel and pewter may be aected by the dye found in
some cloths, so it is also important to avoid hanging cloths on spouts.
Bristan oers an eective
chrome-friendly cleaning kit for
use with your taps and showers.
Scan the QR Code or
search for ‘CLEAN KIT01’
on www.bristan.com.
Love Your Chrome
Fancy a Change?
Scan the QR Code or search for
‘EasyFit’ on www.bristan.com
to see taps compatible with
your base.
Maintenance - Changing Tap
123
4Turn on the
mains water
supply, letting the
water flow for a
few minutes to
flush through the
system.
Unscrew the grub
screws using the
tool provided.
5
Isolate the
water
supply.
Remove
your current
tap and
replace with
the desired
tap.
Secure with
grub screws
using the tool
provided.
2
Feed the base
through the sink
hole from the top.
6.0
mm
6.0
mm
Turn the hexagonal
key anti-clockwise
to remove the
backnut from
the EasyFit Base.
Check the Pack Contents
of your EasyFit Tap for
the Reinforcing Plate and
Washer (if required).
Turn the hexagonal key
clockwise to secure the
EasyFit Base.
Proceed to Step 4 of
the Installation Steps.
Feed the Reinforcing Plate,
& Washer (if required) and
Backnut up to the
underside of the sink.
Alternative Installation
1
44
2
65
3
REMEMBER
Make sure the
base is centralised
when viewed from
the front
Please use this space for any notes you or your installer may have
regarding the installation/plumbing of this product.
At Bristan, we want to make things as easy as possible for our customers. That’s why we oer solid guarantees on
all our products, eective from the date of purchase, to give you peace of mind.
To start your free guarantee simply scan the QR code and register your product.
Alternatively visit www.bristan.com/register.
For any other queries, please call our Customer Service on 0330 026 6273 where our expert team of advisors
will be able to oer you any help and advice.
For full guarantee terms and conditions visit www.bristan.com/guarantees.