© 2007-2008 Broseley Fires Ltd
LIMITED WARRANTY
This appliance must be installed and commissioned by a fully qualified, registered engineer. A
“Declaration of completion Certificate” must be obtained for the installation and retained by
the end user. Failure to comply with these requirements may void your warranty.
You, as the end user, have a contract by law with the supplier / dealer from whom you
purchased the product. That dealer then has the same contract with the manufacturer or
wholesaler and these have a contract with their suppliers.
ALL CLAIMS MUST FOLLOW THIS PROCEDURE.
Thank you for choosing a Product from Broseley Fires Ltd. This warranty gives you specific
legal rights. The statutory rights of the consumer are not affected by the warranty, or the
consumers’ rights against the dealer arising from their sales / purchase contract.
The manufacturers’ warranty:
Your Product will be free from defective parts, material, and workmanship at the time of its
original purchase for a period of one (1) year. This Warranty will become active as of one
month from the date of delivery.
This warranty does not cover any failure of the unit due to normal wear and tear, misuse,
abuse, accident, illegal modification, illegal installation or repair, damage resulting from
improper use or failure to maintain the product. Variations in color and texture are a natural
characteristic of cast iron products. Colour changes may result from exposure to light and
other elements which are a part of the aging process. These material variations and changes
are not covered by this warranty.
If during the warranty period, this Product fails to operate under normal use and service, due
to defects in material and / or workmanship, Broseley Fires will either repair or replace the
product.The repaired or replaced product shall be warranted for the remaining period of the
original warranty + the time taken to days from the date of repair, whichever is longer.
Repair or replacement may involve the use of functionally equivalent reconditioned units.
Replaced parts or components will become the property of Broseley Fires.
Should you wish to claim under the warranty, please contact the supplier / dealer from whom
you purchased the appliance. Do not claim directly to Broseley Fires, as they are unable to
process any direct claim from an end user.
Product design and any specifications are subject to change without notice. This is due to our
continuous product development and improvement. The buyer will not be entitled to request
free upgrades to the new design or compensation for previously purchased products or any
products on order.
•This Warranty covers all Broseley Fires costs within the Warranty period.
If the appliance remains uninstalled for a period greater than six months from date of delivery
the Warranty will become active six months from the date of original invoice to the distributor.
IN NO EVENT SHALL BROSELEY FIRES BE LIABLE FOR INCIDENTAL OR CONCEQUENTIAL DAMAGES OF
ANY NATURE WHATSOEVER,INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS,TO
THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW. (if applicable)
NON - COVERAGE OF THE GUARANTEE
The consumable items within the product are not covered by the warranty, nor is the glass
If the end-user’s claim should not be covered by this guarantee, the end-user shall be liable
for costs incurred by Broseley Fires such as callout and inspection costs for examination of
the product, transportation costs of the product as well as any other relevant costs.
If, after having been informed about the non-coverage of the guarantee, the end-user wants
to have the repairs done, the end-user shall additionally pay for any spare parts used and for
the labour and transportation costs incurred. If repairs are carried out under this guarantee,
the remaining guarantee period for the product shall be extended by the period of time that
has elapsed since the complaint was officially logged with Broseley Fires until the repairs
have been completed
A COPY OF OUR FULL TERMS AND CONDITIONS IS AVAILABLE ON REQUEST.
** End-user means the natural or legal person who owns the product and who has not acquired it with a view to
reselling or installing it in the course of business