BT DB-T2200 User manual

TV user guide

Hello
Use this guide to see what’s what with your new BT TV.
Grab your remote and get going 2
The main menu 4
Watching live TV 6
Pausing live TV 8
Searching for programmes 9
On Demand 10
BT TV app 11
Where to start 12
Help with set-up 13
Help with Freeview 13
Help with extra channels 14
How to control your TV using your BT TV remote 15
Get to know your TV Box 16
Parental Controls and PINs 17
Accessibility tools 18
Here’s what’s in this guide Need some help?
1Hello

Want to control your TV using your
BT TV remote?
Sometimes it’s hard enough keeping track
of one remote, let alone two. Why not just
use one? To work your TV using your BT TV
remote, see page 15.
Grab your remote
and get going
Switch your box on or o
To nd out how to also control
your TV using your remote,
have a look at page 15.
Meet your new best friend – your
BT TV remote control. Use it to
wander around, see the sights,
pick what you’d like to watch.
2 Grab your remote and get going

Explore the BT Player
You’ll nd a huge library of on-demand entertainment, sport, lms,
music and kids’ shows.
Open the main menu
It’s the home of BT TV and where you go to get on-demand programmes,
players, apps and settings. See page 4
See more about a programme
For when you want more information about the show.
Pause live TV
You can pause, rewind and fast forward live TV, so you never miss a thing.
See page 8
Record
This button won’t work as this box doesn’t have a record function.
Your super-smart search tool
Use this to search across all TV and on-demand players. See page 9
Open the TV guide
See what’s on and scroll back to catch programmes you might’ve missed.
See page 6
3Grab your remote and get going

The main menu
T
w
ON N
O
Coronation Street
ON NOW
Casualty
ON NOW
Location, Locatio…
ON NOW
Celebrity Big Bro…
ON NOW
Manhattan
ON NOW
Guide
8:20PM
To open the main menu, press
on your remote
Use the and arrow keys and to
nd your way around.
Press Back to go back a step or
to exit.
The preview bar
Below each menu item is a handy row of
shortcuts. For example: when Guide is
highlighted, you’ll see what’s on TV now.
You can then nd and jump straight to
a channel.
Press to get to this row. Then use
and and to pick a shortcut.
T
w
ON N
O
Coronation Street
ON NOW
Casualty
ON NOW
Location, Locatio…
ON NOW
Celebrity Big Bro…
ON NOW
Manhattan
ON NOW
Guide
8:20PM
4 The main menu

T
w
ON N
O
Coronation Street
ON NOW
Casualty
ON NOW
Location, Locatio…
ON NOW
Celebrity Big Bro…
ON NOW
Manhattan
ON NOW
Guide
8:20PM
Search
Use this handy, super-smart search tool to
nd what you want to watch across all your
channels and on-demand players.
See page 9
Settings
Where you can manage your
box settings.
Guide
See what’s on, set recordings
and catch up on programmes
from the last seven days.
See page 6
Players & Apps
Find all the on-demand players
and apps, like BBC iPlayer.
See page 10
BT Player
Explore the BT Player to watch a huge library of
on-demand entertainment, sport, lms, music
and kids’ shows.
See page 10
5The main menu

Watching live TV
Seven-day catch-up
If you see this symbol, it means the programme
is available on catch-up.
Scroll back over seven days to catch up on
programmes you might’ve missed. When you’ve
got to the programme you want, press to
get started.
To open the TV guide, press
on your remote
Use the arrow buttons to move up and
down through the channels and left and
right through the schedule. The selected
programme is highlighted.
Press when selecting:
• a programme that’s on now to jump
to that channel
• a past programme (which has the
icon) to play that programme
on demand (this will open a player like
BBC iPlayer and play the programme)
• a future programme to set a reminder.
Press to get back to live TV.
Reminders
In the Guide, nd the programme you want
to be reminded about. Then press on
your remote.
To cancel a reminder, nd the programme and
press .
BT TV App
You can also watch Live TV in the BT TV app by
going to the TV Channels section.
6 Watching live TV

The Guide
Subscribed lter
Use this lter to see
only the channels
included in your
subscription.
Programme info
Press to nd out
more about the selected
programme or to see if it’s
available in HD.
On now
If you’ve lost where you are,
press to jump straight
back to now in the Guide.
Edit channels
Press on your remote to
choose which channels you
want shown or hidden.
Change day
Press and to skip
backwards and forwards
by 24 hours.
Change page
Press Pand Pto
move quickly through the
channels, a page at a time.
The Guide
Filter channels
by category
Press on your
remote and scroll left
or right to choose the
category you want.
Then press .
7Watching live TV

Now and next
To see what’s on next, press . The mini guide will show you what’s
coming up over the next 24 hours. Scroll up and down to see what’s on
other channels.
You can also set reminders and get more info on programmes using the
mini guide.
Pausing live TV
You won’t miss a minute. You can pause the programme, rewind to catch the
bit you missed, then fast forward to catch up to live TV again.
Press to pause
You can pause live TV for up to 30 minutes. To start watching again, press .
You can return to live TV at any time by pressing . If you change channel
while pausing, you’ll lose your paused position.
Where are you?
When you pause live TV, you can see when your pause started, where you
are now, and the programme start and end times.
Press to rewind
Keep pressing it to change the rewind speed. To start watching again,
press . To skip back 15 seconds, press .
Press to fast forward
You can only do this when you’ve paused or rewound live TV. Keep pressing
it to change the forward speed. When you reach the bit you want to watch,
press . You can also skip forward 60 seconds by pressing .
The Shield
00:00
Manhattan
23:00
Fear the Walking D…
22:00
Mad Men
21:00
Grey’s Anatomy
ON NOW
332
8:20PM
8 Watching live TV

Searching for programmes
Press on your remote
Or choose from the main menu
Use the number buttons to type what
you’re searching for (for example, press
twice to get ‘b’).
As you type, suggested programmes
appear. Press and press to pick
a programme.
Some programmes might be available
On Demand and On Now & Next. If you
choose a programme from the On Demand
search results, it will launch a player (like
BBC iPlayer).
To return to live TV at any time, press .
Search tips
Press on your remote control to enter a space.
Press to delete the last letter you entered.
Press to see all results that match your search.
Press to clear your search and start another.
Breaking Bad
On Demand(9)
Br
e
SUBSC
R
Breaking Bad
SUBSCRIPTION
Breaking Bad
SUBSCRIPTION
Breaking Bad
SUBSCRIPTION
Breaking Bad
SUBSCRIPTION
Breaking Bad
BUY, SUBSCRIPTION
65 EPISODES
8:20PM
9Searching for programmes

On Demand
Press and choose Players & Apps
There’s loads of on-demand content
available within the ‘Players’ section.
The BT Player is the place to go to watch,
buy or rent the latest blockbuster movies
and most talked about TV shows.
Press and choose Players & Apps. To
return to live TV at any time, press .
With on-demand services you can watch
what you like, whenever you like.
*Britbox Player coming soon
10 On Demand

Recording on the move
If you’ve gone out and forgotten to record
something, all is not lost.
You can start a recording remotely through the
BT TV app.
The BT TV app
Watch the latest episode of your
BT TV content (doesn’t include
Freeview content) wherever you are,
using the BT TV app.
You can start watching something on your TV,
stop it, and pick up where you left o on your
mobile or tablet. We call that our Continue
Watching feature.
Here’s what else you can do with
the app:
•Watch all your live BT TV subscription channels
• Watch your BT TV shows via on-demand
catch up
• Download lms and TV that you’ve boughtto
watch oine
Who can use the BT TV app?
If you’ve got BT TV, you’re in. Just download the
app and log in with your BT ID and password.
11The BT TV app

Here’s what’s in help
Help with set-up 13
Help with Freeview 13
Help with extra channels 14
How to control your TV using your BT TV remote 15
Get to know your TV Box 16
Parental Controls and PINs 17
Accessibility tools 18
Where to start
Take a look at bt.com/help/tv
Or chat with us online (any time between 7am
and 11pm) at bt.com/chat
If you need to talk to us, give us a ring between
8am and 9pm on 0800 111 4567. We’re usually
less busy between 12pm and 6.30pm.
You can report a fault at bt.com/faults
Need some help?
12 Need some help?

Help with Freeview
You might nd some or all of your Freeview channels are missing or they’re
poor quality. Most of the time, the problem will right itself. Or you might
need to make a quick and easy x. Here’s what to do.
1Check the coverage in your area at freeview.co.uk. Type in your postcode
and house number to see which channels you should be able to get.
2Check your aerial connections. Your aerial needs to be in good working
order to get Freeview channels. Make sure the aerial cable is going
straight into the Aerial IN socket on the back of your TV Box. You might
also get better picture quality by removing any ampliers or splitters that
you’ve got connected.
3If you’re stuck, you can report a fault at bt.com/faults or call us on
0800 111 4567 and we’ll send a specialist to check your aerial. It might
be out of place, or something might be restricting the signal. Or you can
contact a local professional to help. If you need outside or roof access to
your aerial, we recommend getting someone in to do it for you.
Help with set-up
Can’t connect using BT Mini Connectors (powerline adaptors)?
Try connecting your Hub directly to your BT TV box using an Ethernet cable.
If they’re both in the same room, the ten-metre cable that came with your
BT TV box should be long enough. If it isn’t, or they’re in dierent rooms, use
a longer Ethernet cable or try your Mini Connectors again. For more help on
this, take a look at bt.com/help/tv
Can’t see the welcome screen or the screen says ‘No Signal’?
This could mean your TV is using the wrong source or input. Here’s what
to do.
1Check that your BT TV box is correctly connected to an HDMI port on
your TV.
2If they’re connected okay, check that your BT TV box has a blue light on
its top. (You can nd out more about lights on page 16.)
3If the light’s blue, press the ‘Input’ or ‘Source’ button on your TV remote
(it’ll look something like ) and select HDMI1, HDMI2 or HDMI3.
You should have the right input now. If not, please have a look at your
TV maker’s guide for more help.
What’s the best way to connect surround sound?
You should be able to nd this in the maker’s guide that came with your
surround sound equipment.
You can connect your box to a surround sound system using an HDMI cable.
But there are some programmes you might not be able to get in surround
sound. Take a look at bt.com/help/tv for more information.
13Need some help?

Help with extra channels
Extra channels come to you over your broadband, so make sure your TV Box
is always connected.
1Check your box is up to date by pressing the button on your
remote. Then go back to the channels you’re trying to watch. If they’re
still not working, follow the steps below.
2Check that the connection between your box and broadband is working
by playing an on-demand programme. If that doesn’t work, check the
connection to your Hub. If your broadband isn’t working on other devices,
get in touch to let us know.
3If you’re able to watch other on-demand programmes, you’ll need to
check that the box software is up to date by going to Settings, then
Software Information and then Update Software.
4 If that doesn’t work, switch your Hub o at the power and then back
on again and do the same with your TV box.
5If you’re still having problems, let us know by reporting a fault at
bt.com/faults or call us on 0800 111 4567.
14 Need some help?

How to control your TV using your BT TV remote
TV brand Code
Goodmans 2037
Hitachi 2424
JVC 2788
LG 2992
Panasonic 3846
Philips 3951
Samsung 4483
Sharp 4848
Sony 4985
Toshiba 5523
If your make of TV isn’t listed here, you
can nd a full list of brands and codes at
bt.com/help/remote
You can set your BT TV remote to control both your
BT TV box and your TV. Here’s how.
1Turn on your TV, then look up the four-digit code for your brand of TV
(see the table on the right). Then hold down and until the
blue light on the remote ashes three times.
2 When the ashing stops, enter your code. The blue light will ash
another three times.
3Hold down until your TV turns o. The blue light will blink while
it turns o.
4 When your TV turns o, let go of and press it again – your TV
should turn back on. Next try Vol , Vol .
For some TV brands, you need to press instead of . So if it’s
not working, try this step again but press .
5If the volume control works, press . And that’s it!
If it doesn’t work, start again from Step 3.
Using your remote to switch to another device
When switching to another device on your TV (like a games console),
press on your remote, then keep pressing (not the up or
down arrows) to scroll through your choices (like HDMI1).
Maximum volume too low?
If you need to change the volume on your BT TV box after setting up
your remote, hold down AD while pressing Vol , Vol .
Once you’ve set up your remote,
you can:
• turn your TV on and o (standby)
• switch to another device
• adjust or mute the volume.
15Need some help?

1.0A
Get to know your TV box
Aerial In
Connects to the
aerial wall socket
HDMI
Connects to
your TV
Ethernet
Connects to your
Hub for a broadband
connection
Power
Connects to the
mains power using
the supplied cable
The lights
The lights on the top of your box show you what it’s doing.
Red Energy Saver
Purple Always ready standby (gives a faster start-up).
Or change to Smart Standby in Settings
Blue On
16 Need some help?

Parental Controls and PINs
It’s easy to control access to BT TV, if you want to.
Parental Controls
With BT TV, you only need to set these once. They’ll cover all channels,
players and programmes.
About your PINs
There are two PINs. Use your Parental Control PIN to control access to
programmes with an age rating. Use your Payment PIN to make purchases
on the BT Player. You can have the same PIN number for both if you like.
Parental Control PIN
Your default PIN is always 1234. But you can change it at any time. To do
that, go to Settings, then Change Parental Control PIN. You’ll also need
to create a security question, which you’ll be asked for the answer to if you
forget your PIN.
Can’t remember your Parental Control PIN and security question?
You’ll need to reset the box. To nd out how, pop over to
bt.com/help/resettv
Payment PIN
When you set up your box you’ll be asked to set a Payment PIN. To turn this
PIN on or o, go to the BT Player, then choose Settingsand PIN Settings.
If you forget your Payment PIN, call the BT helpdesk on 0800 111 4567 or
go to bt.com/help/tv
Unhiding age-rated programmes and lms
When you activate Parental Controls, all programmes rated PG, 12, 15 and
18 are hidden. You can also choose to put Parental Controls on programmes
that have a guidance warning.
You might need to type in your Parental Control PIN if you try to watch a live
programme with an age rating of 15 or above between 5.30am and 9pm.
17Need some help?

Accessibility tools
To review and change your accessibility settings, press
then select Settings and scroll down to Accessibility and
Language. Here’s a summary of what’s what.
Turn on Subtitles, Audio Description (AD) and Sign Language
If the broadcaster provides these features, they’re available on live TV, on-
demand programmes and your recordings. On your remote, use and
AD to turn Subtitles and Audio Description on and o.
Make your remote beep when you press a button
If you’re not sure if you’ve pressed a key or not, turn on Audio feedback so
there’s a beep on the TV every time you press a key on the remote. Partially
sighted and blind viewers might nd it makes navigation easier.
Menus dicult to read? Switch on the high-contrast
colour scheme
If you nd the menus dicult to read, there’s a high-contrast colour scheme
you can use instead. It has white text on black and the menu options don’t
blend in with the background.
Remove channel logos
You can stop these logos appearing in the Guide to make it easier to read.
Remove transparency You can change settings so that you don’t see the
‘transparent’ background image of a programme while you’re browsing
the Guide.
18 Need some help?

Using Zoom
The button has two functions: one for the main menu and one for the
Guide (where you nd live TV channels).
How to zoom when using the main menu
If you’re nding it dicult to read some of the text while you’re in the main
menu or sub-menus (such as Settings), you can use Zoom to make it bigger.
For example: press to bring up your main menu, then press to
make the text bigger (you’ll be able to use the options on the screen as
usual). Press again and you can use the arrow buttons to move around
the screen. Press to be able to use the options again. Press for the
third time to go back to the normal view.
How to zoom when you’re using the Guide
Press . When you can see the TV listings, press to make the text
bigger (you’ll be able to use the options on the screen as usual). Press
again and you can use the arrow buttons to move around the screen. Press
again to return the text to its original size.
Grid 3 Software
Software available for Windows PC’s and tablets. You can use it to control
your BT TV box without a remote or keyboard. It allows you to control with
touch, switch, eye gaze and pointing devices. You can nd out more about
this at support.youview.com and thinksmartbox.com
Using your keyboard as a remote
You can use a UK USB keyboard to interact with your BT TV box, either
alongside the remote or instead of it. There’s a USB connection on the back
left-hand side of the box.
•This option supports USB keyboards.
•Certain keys imitate the buttons on the remote.
•You can use the standard alphabet keys to enter text.
•The ‘1’ key also cycles through punctuation.
•The keyboard number keys work in just the same way as the number keys
on the remote.
Your BT TV box supports a number of keyboard layouts including Jumbo,
Clevy, and multimedia. Read more about this and print out keyboard
overlays at btplc.com/inclusion/bttv
19Need some help?
Table of contents
Other BT Set-top Box manuals