BT Vision User manual

1
Self Install Guide
V.2
039077
www.bt.com/btvision
Helpdesk
If your questions are not answered in the FAQ section of this guide
or you continue to experience difficulties, please do not hesitate to
contact the BT Vision Technical Helpdesk on 0845 600 7030.

Contents
BT Vision Self Install Guide ...............................1
How it all works ...............................................3
Step 1 - Check your kit .....................................5
Step 2 - Connect your Powerline Adapters ........9
Step 3 - Connecting your BT Vision .................13
Step 4 - Start up your BT Vision ......................17
FAQs .............................................................25
Helpdesk .......................................................BC
Contents
Self Install Guide

1
BT Vision Self Install Guide
BT Vision Self Install Guide
Getting your BT Vision service up-and-running is easy. This guide tells
you more about what you get with your BT Vision service and how to
install the different elements.
We want your installation to be as smooth as possible so please follow
the steps outlined in this guide.
Install your BT Home Hub
If you haven’t already installed your BT Home Hub, you need to do
so before installing BT Vision. Please refer to the BT Total Broadband
Set-Up Guide. This can be found in your BT Home Hub pack. If you are
unable to find the guide then please check out www.homehub.bt.com/
html/getting-started.html.
Self Install Guide

2
3
How it all works
How it all works
Self Install Guide

4
5
How it all works
If your BT Home Hub and BT Vision V-box™ are in
the same room there is no need for you to use the
supplied Powerline Adapters. Please use the supplied
leads instead.
If your BT Home Hub and BT Vision V-box™ are in
different rooms please read these instructions in
full before starting the installation, to make sure it
goes smoothly.
• Your BT Vision V-box™ will sit near your television,
and will use the supplied Comtrend Powerline
Adapters to connect to your BT Home Hub.
• We know that most people have their main TV in the
living-room and their PC elsewhere in the home.
Following the steps in this guide means the BT Home
Hub and BT Vision V-box™ do not need to be near
each other. The Powerline Adapters automatically
allow the BT Vision V-box™ to communicate with the
BT Home Hub.
How it all works
IMPORTANT: Do NOT turn your BT Vision V-box™ on
until you’ve completed all of the steps in this guide.
Step 1 - Check your kit
Step 1 - Check your kit
Self Install Guide

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7
Step 1 - Check your kit
BT Vision
Check that your kit contains all the items shown on
this page. If anything is missing, please call
BT Vision Customer Services on 0800 800 900.
Step 1 - Check your kit
Step 1 - Check your kit
1 x BT Vision V-box™ 1 x BT Vision Remote
Control
1 x Mains Lead
1 x Aerial Lead 1 x Ethernet Lead
1 x SCART Lead
1 x BT Vision Welcome Pack &
Additional Information Booklet
1 x Pack of Batteries
Step 1 - Check your kit
Comtrend Powerline Adapters
You will receive Comtrend Powerline Adapters.
1 x Ethernet Lead2 x Powerline Adapters
Self Install Guide

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9
Step 2 - Connect your Powerline Adapters
Step 2 - Connect your Powerline Adapters
Self Install Guide

Step 2 - Connect your Powerline Adapters
1. Plug one end of an Ethernet Lead into yellow
Ethernet Port 1. If you already have another device
plugged into Ethernet Port 1, please move it to
Ethernet Port 2. Plug the other end of the Ethernet
Lead into the Ethernet Socket on the bottom of one
of the Powerline Adapters.
2. Plug this Powerline Adapter into a wall power socket
near your BT Home Hub.
3. When plugged in and switched on, the Status Light
will be red, the AP (Access Point) Light may be
orange or off.
Step 2 - Connect your Powerline Adapters
Step 2 - Connect your Powerline Adapters
4. Plug the other Powerline Adapter into a wall socket
near to the BT Vision V-box™.
5. Connect the other supplied Ethernet Lead between
the Yellow LAN Socket on your BT Vision V-box™,
and the Ethernet Port on the nearby Powerline
Adapter. The connectors will click into place when
correctly inserted.
BT Home Hub
Ethernet Lead
Ethernet Port 1
Ethernet Lead
House Mains Wiring
Powerline Adapter
Powerline Adapter BT Vision V-box™
Configuration for Powerline
Adapters.
ON/SBY
Config/
F. Reset
STATUS
Ethernet
AP
Ethernet Socket
10
11
Step 2 - Connect your Powerline Adapters
Self Install Guide

Step 3 - Connecting your BT Vision
Step 2 - Connect your Powerline Adapters
6. Turn the other power socket on and wait for 2
minutes while the device sets itself up. One of the
Powerline Adapters will have only a green light,
the other will have one green and one orange light
(as below).
If the lights on your Powerline Adapters do not
appear as described above, please refer to the
FAQ section at the back of this guide. For optimal
performance configurations for your Powerline
Adapters please see p.35 of this guide.
For full help and support please visit
www.btvision.com/help
Step 2 - Connect your Powerline Adapters
12
13
Step 3 - Connecting your BT Vision
Ethernet Port Ethernet Port
ON/SBY
Config/
F. Reset
STATUS
Ethernet
AP
Check how things should look.
Both Status Lights should be
green - This indicates you
have a good network speed.
And one of the AP Lights will
show constant orange
(it doesn’t matter which one).
ON/SBY
Config/
F. Reset
STATUS
Ethernet
AP
Self Install Guide

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15
Step 3 - Connecting your BT Vision
Connect your Aerial Lead
1. Find your Aerial Lead. Normally this will be plugged
into your TV (diagram 1), Video Recorder or perhaps
an existing Set Top Box (diagram 2).
Step 3 - Connecting your BT Vision
Diagram 1.
Diagram 2
TV
Aerial In Socket
VCR/ Set Top Box
RF In
Step 3 - Connecting your BT Vision
2. Disconnect your Aerial Lead and connect it to the
RF In socket on your BT Vision V-box™.
3. Now connect the supplied Aerial Lead between the
RF Out socket on your BT Vision V-box™, and the
Aerial Input Socket on your TV or Video Recorder.
BT Vision V-box™
RF In Socket
Step 3 - Connecting your BT Vision
BT Vision V-box™
Aerial Input
Socket
RF Out Socket
TV
Self Install Guide
RF Out