Bticino 335828 User manual

10/06 - CT
User manual
Telephone
switchboard
Item 335828

3
Telephone switchboard 335828
Bticino thanks you for choosing the telephone switchboard
item 335828. This product will allow you to combine
telephone functions with the typical functions of an audio
and video door entry system.
This combination will allow you to access all audio and video
functions via telephones connected to the switchboard, for
instance it will allow you to: answer a door entry call, control
the opening of the lock and check what is happening at
the entrance panel.
Using the telephone switchboard in an audio/video door
entry system also allows for intercom usage between all
telephones installed, sound control of the environments,
CCTV functions and above all remote controlling.
This function activates devices (heating system, watering
system and more) by making a simple telephone call from
internal telephones (extensions) or from external telephone
lines (e.g. via a mobile phone).
The basic version of the telephone switchboard item
335828 is able to manage two telephone lines and up to 8
telephone extensions; a second one can be connected in
parallel to each telephone.
There is series of accessories which, when connected
to the switchboard, can increase the performances and
capabilities of the unit, according to the user’s needs.
The switchboard is able to manage up to 9 different
commands (which can be activated or remotely activated)
in order to control devices such as lights, boilers, blinds,
watering systems, etc.
It is also possible to use, via appropriate devices, services
for sending and receiving short text messages (SMS),
identification of the caller’s number (CLID) as well as analog
internet connection.
Furthermore, by using additional accessories, it is possible,
to connect up to 16 telephones, 8 with video section (video-
audio-telephone handsets), 3 dedicated video entrance
panels and a surveillance camera, thus allowing an easier
installation of the system and up to 4 external lines.
Thanks to its user-friendliness and service flexibility,
the switchboard is particularly suitable for being used
in houses, shops, offices and service sector. As a
result, it is fully compatible with all telephone sets, with
new-generation touch-tone telephones, with modems,
Faxes, cordless telephones, answering machines and with
pulse-dialing phones or decadic-dialing (for instance old
dial telephones).

4
Telephone switchboard 335828
■ Using the manual
The manual describes the procedures on how to use the
switchboard through a specific terminology, explained as
follows.
– External call: call made or received from an external
telephone line.
– Internal call: call made from or to an internal telephone
(extension), in other words connected to the same
switchboard.
– Door entry call: call made from an audio and video door
entry system connected to the switchboard.
– Tone: audible sound in the handset used for signaling.
– Time-out tone: tone used for indicating an operation
which is not allowed or incorrectly performed. A series of
fast Beeps will be heard and repeated for 25 seconds; in
this case, hang up and repeat the operation.
– Start dialing tone: tone to begin dialing. This is the
typical sound signal you hear when lifting the handset of
a telephone connected directly to the external telephone
line (line disengaged).
– Basic programming: switchboard programming with
default values (in other words, the values set at factory).
– Personal password (or password): used for programming
the switchboard (if unchanged, it is 1 2 3 4).
– Remote control / Unlock password: used for remote
control and unlocking procedures (if unchanged, it is 1 2 3 4).
– Ring tone: sound emitted from the telephone sets when
a call is received. Ring tones are different as they are used
for identifying the incoming calls.
– Short Phone Number: number used by the switchboard
to quickly redial a telephone numb.
E.g.: The Short Number 3001 is associated with the
telephone number 0039 0332 279111. By dialing 3001 the
switchboard automatically dials the telephone number 0039
0332 279111 (see paragraph “Calling a number stored in
the directory”).
– R Key: the “R Key” is used within the descriptions of the
commands; with some telephone sets the same function
is performed by the keys called Flash or Recall.

5
Quick guide
■ Quick guide
For quick reference, this guide has been provided with the
most frequently used procedures.
These procedures shall be considered valid with the basic
programming switchboard, in other words included in the
Switchboard when it was purchased and not modified by
the installation technician or by the user.
• Calling an external number
• Answering an external, internal or door entry call
• Calling an extension
• Calling all extensions
• Calling an external number via a short number
• Transferring a call
• Repeating the last number
• Dosa Service
• Opening the door lock and switching on the staircase
light
• Controlling the entrance panel
• Remote control - activation
• Remote control - deactivation
• Remote control - verification
Calling an external number
1. Pick up the handset.
2. Press the 0 key.
3. If the external telephone line is disengaged, dial the number.
4. Instead, if the line is busy, hang up.
Answering a call
0 +
TELEPHONE No.
1. When the telephone rings, regardless of the type of call (external,
internal or door entry call) lift the handset to answer.
When no power line adapter is being used, calls sent to the external
telephone line can be made from extension 401.

6
Quick guide
Using the short phone number
1. Pick up the handset, wait for the start dialling tone
2. Dial 30XX, where XX is the short code of the telephone number
(see short numbers directory).
Transferring a call
3001 - 3050
R + 401 - 416
During the conversation:
1. Press the R key.
2. Dial the number you want to transfer the call to.
3. Wait for the answer.
4. Hang up.
If the phone is busy or if nobody answers, press the R key to resume
conversation.
Calling an extension
1. Pick up the handset.
3. Dial the required number (from 401 to 416).
4. If the telephone is busy, it will be possible to hang up or make an auto
dial on busy by dialing R55.
Calling all extensions
401-416
1. Pick up the handset.
2. Dial 400.
400

7
Quick guide
Repeating the last number
1. Pick up the handset.
2. Dial 50.
3. The switchboard dials the last number, called from this telephone, on
the external telephone line.
Note: With Bticino telephones (Pivot series), use the
RP�
key.
Door lock and staircase lights
50
Door lock release:
1. Press the key showing the
symbol (LOCK) with
Pivot telephones or pick up the
handset and press keys R and
7 with other telephones.
2. Hang up.
Dosa Service
This service allows you to transfer a door-entry call to the external
telephone line.
It is enabled by entering the code corresponding to the domotic scenario
previously programmed for this service (e.g. for scenario 5 enter 31 1
2 3 4 (password) 5).
To go back to normal mode, enter 31 1 2 3 4 1 (scenario 1).
Controlling the entrance panel
1. When using a Pivot telephone equipped with a video section, it is
possible to see and speak with the entrance panel by pressing the
key .
HALLO
HALLO
Switching on staircase lights:
1. Press the key showing the
symbol (STAIRCASE
LIGHTS) with Pivot telephones
or pick up the handset and
press keys R and 8 with other
telephones.
2. Hang up.
RP
R
M1
or
RP
R
M1
or
RP
R
M1
R + 7
or
RP
R
M1
R + 8
Note: With all types of telephones, pick up the handset and press
R + 61.

8
Quick guide
1. Dial the telephone number of the dwelling.
2. Wait for the music and then enter the password
(if unchanged, it is 1 2 3 4).
3. Wait for the Start dialing tone.
Enabling
Dial 991+n where n is the number of the relay to be enabled.
Disabling
Dial 990+n where n is the number of the relay to be disabled.
Checking
Dial 992+n where n is the number of the relay to be checked (this service
is available only from an external telephone line).
Remote controlling from an extension - enabling
1. Pick up the handset.
2. Dial 991 + n where n is the number of the relay to be enabled (this
service must be previously programmed).
Remote controlling from an extension - disabling
9913
1. Pick up the handset.
2. Dial 990 + n where n is the number of the relay to be disabled (this
service must be previously programmed).
enabling relay 3
9903
disabling relay 3
Remote controlling from external telephone line
9923
checking relay 3
9912
enabling relay 2
9901
disabling relay 1

9
Quick guide
■ Memo cards
Remote controlling
To be filled out entirely, cut out and carried with you;
it will be a useful memo for remote controlling
the devices.
Extensions
To be filled out on the front part, cut out and left
near every phone extension.
At the back, the user can find a helpful summary table
of the main telephone commands.
User manual
Telephone
switchboard
Item 335828
COMMANDS
Activation
Deactivation
Check
CODES
nRelay
number
Assigned
device
Switchboard
Module 1
Module 1
Module 1
Module 1
Module 2
Module 2
Module 2
Module 2
n
n
n
Telephone number Secret code (Password)
Device
Mode
- timed
- ON-OFF nn
n
Deactivation
Check
Activation
User manual
Telephone
switchboard
Item 335828
COMMANDS
Activation
Deactivation
Check
CODES
n
Relay
number
Assigned
device
Switchboard
Module 1
Module 1
Module 1
Module 1
Module 2
Module 2
Module 2
Module 2
n
n
n
Telephone number Secret code (Password)
Device
Mode
- timed
- ON-OFF nn
n
Deactivation
Check
Activation
EXTENSION
407
408
406
401
402
403
404
405
TYPE OF EQUIPMENT
INSTALLED
LOCATION
OF EQUIPMENT
EXTENSION
415
416
414
409
410
411
412
413
TYPE OF EQUIPMENT
INSTALLED
LOCATION
OF EQUIPMENT
Telephone switchboard
335828
Extension number ..................................
Telephone numbers
Line 1 ................................................. Line 2 .................................................
Line 3 ................................................. Line 4 .................................................
Telephone switchboard
335828
Redialing the last number called
Touch-tone telephone
with direct access to the external line *
Calling an extension
Calling all extensions
Calling an external number
Room monitoring
Activation (telephone to be checked)
Room monitoring
Deactivation (telephone to be checked)
Room monitoring
Listening (from your telephone)
Activation of domotic scenario 2 “night”
Activation of domotic scenario 1 “day”
Calling a number stored
in the directory
Basic diversion
Putting someone on hold
R 50 or RP
50 or RP
**
R + Extension No. (from 401 to 416)
Extension No. (from 401 to 416)
R 400
400
Telephone number
0 + Telephone number
R 920 (do not hang up)
920 (do not hang up)
Hang up
Hang up
R + Activated extension
(from 401 to 416)
Activated extension
(from 401 to 416)
R + 31 + password + 2
R + 31 + password + 1
31 + password + 2
31 + password + 1
R + 30 + Short number from 01 to 50
(see directory)
30 + Short number from 01 to 50
(see directory)
R + Extension No. (from 401 to 416)R + Extension No. (from 401 to 416)
If the extension is busy R 55
RR
Touch-tone telephone
without direct access to the external line
R 55
* Note: For this programming, refer to the Installation manual or ask your installation technician.
** RP valid only when Bticino telephones (Pivot series) are used.

10
Quick guide

Contents
 Services provided by land line telephone carriers 24
 Short text messages (SMS)
 Identification of the caller (CLID)
 Three party call with land line telephone carrier
 Call notification with land line telephone carrier
 Uniform distribution of calls on external line
(only for Mexico)
 Three party call (only for Mexico)
2 Intercommunication system
 Door lock release without a door-entry call 28
 Door lock release with a door-entry call 28
 Switching on the staircase lights 29
 Controlling the entrance panel 29
 Transferring the door entry call to an external line
(DOSA service) 30
 Lock release with “DOSA services” 31
3 Remote controlling
 Commands from phone extension 35
 Activation command
 Deactivation command
 Commands from an external telephone line 36
 Access procedure from external line
 Activation command
 Deactivation command
 Check command
 Remote control procedure with answering machine
enabled
1 Telephone functions
 Making a call 14
 Calling an extension
 If the extension is busy
 Calling all extensions
 Uniform distribution of calls on external line
(only for Mexico)
 Calling an external number
 Repeating the last external number called
 Calling an external number stored in the directory
 Storing an external number in the directory
 Storing an international number in the directory
 Answering a call 19
 Answering a call
 Answer for another extension
 Getting a call sent to the answering machine
 During the conversation 21
 Putting someone on hold
 Putting someone on hold and transferring the call
 Answering a second call during a conversation
 Putting someone on hold in an external conversation
and answering a second call
 Three party call (only for Mexico)

Contents
4 Domotic scenarios
 What we can do with domotic scenarios 41
 Enabling / Disabling incoming external calls
 Enabling / Disabling outgoing external calls
 Enabling / Disabling door-entry calls
 Enabling / Disabling the intercommunication system
 Enabling / Disabling the DOSA service
 Enabling / Disabling the remote control
 Automatic Fax tone recognition (Fax switch)
 Enabling a domotic scenario 44
 Enabling domotic scenario 2 and disabling
the one that is currently enabled
 Disabling domotic scenario 2 and enabling domotic
scenario 1
5 Other services
 Room monitoring 46
 Activation
 Listening
 Using the modem 47
 Connecting to the Internet
 Telephone Intercom Answering Machine 48
 Answering Machine
 Intercom Answering machine
6 Editing
 Editing the password 52
 Password for editing
 Remote control / Unlock password
 Code control barring 53
 00 Code control barring
 Unbarring the 00 area code number
 Barring programmed area code numbers
 Unbarring programmed area code numbers
 Temporarily unbarring area code numbers
 Office mode 56
 Answer for another extension
 Answering a call during a conversation
 Putting someone on hold in an external
conversation and answering the second call
 Getting a call sent to the answering machine
 Operation with two divisions 59
 Direct access to the external line 60
7 Appendix
 Memo card 62
 Remote controlling
 Phone extensions
 Summary table of commands 67

1
Telephone functions
 Making a call
 Calling an extension
 If the extension is busy
 Calling all extensions
 Uniform distribution of calls on external line (only for Mexico)
 Calling an external number
 Repeating the last external number called
 Calling an external number stored in the directory
 Storing an external number in the directory
 Storing an international number in the directory
 Answering a call
 Answering a call
 Answer for another extension
 Getting a call sent to the answering machine
 During the conversation
 Putting someone on hold
 Putting someone on hold and transferring the call
 Answering a second call during a conversation
 Putting someone on hold in an external conversation and answering a second call
 Three party call (only for Mexico)
 Services provided by land line telephone carriers
 Short text messages (SMS)
 Identification of the caller (CLID)
 Three party call with land line telephone carrier
 Call notification with land line telephone carrier
 Uniform distribution of calls on external line (only for Mexico)
 Three party call (only for Mexico)

14
Telephone functions
1
■ Making a call
 Calling an extension
To call a phone extensions connected to the switchboard:
• Pick up the handset;
• dial the extension,
e.g. 403
(from 401 to 416).
40 3
 If the extension is busy
If the extension called is busy, it is possible to auto-dial
the call:
 sound of line engaged;
• dial R55;
• hang up and wait until the
telephone rings.
R
5
5

15
Telephone functions 1
4 0 0
401 402 408
403
 Calling all extensions
To call all extensions simultaneously:
• Pick up the handset;
• dial 400;
• all extensions ring
simultaneously; the first
extension that answers
gets through, thereby
excluding the others
 Calling an external number
To call an external telephone (fixed-line telephone or mobile
phone):
• Pick up the handset;
• press the 0 key (*);
• dial the required telephone
number.
(*) When 0 is pressed, the switchboard
automatically searches the free
external line; if you want to call using
a specific line
dial:
11 to select line 1;
12 to select line 2;
13 to select line 3*;
14 to select line 4*.
* versions 3 and 4 are available only with a special accessory
0
or
 Uniform distribution of calls on external line
(only for Mexico) see page 26

16
Telephone functions
1
 Repeating the last external number called
The switchboard stores the last external number called
from each telephone.
With all telephones
• Pick up the handset;
• if the line is disengaged, dial 50;
• the switchboard repeats the last
number called from this telephone.
Only with Bticino Pivot telephones
• Pick up the handset;
• if the line is disengaged, press
the RP key;
• the switchboard repeats the last
number called from this telephone.
 Calling an external number stored in the
directory
The switchboard is provided with a directory whereby it is
possible to store up to 50 telephone numbers combining
them with an equal number of short numbers.
To call a stored number:
• Pick up the handset;
• dial 30
to access the directory;
• dial the short number
(from 01 to 50).
✔ Short numbers are not subject to
code control barring.
4 0
5 0
RP
3 0
or
or
or

17
Telephone functions 1
 Storing an external number in the directory
To store a telephone number in the directory:
• Pick up the handset;
• dial 36;
• dial your personal
password, basic 1 2 3 4;
 wait for the free line tone;
• dial the short number associated
with the telephone number
e. g.: 25;
• dial the telephone number to be
stored along with its area code
number (e.g. 0332 279 111);
 wait for the Confirm tone within
6 seconds (approximately);
• after you hear the Confirm
tone, it will be possible to
enter another number in the
directory or hang up to end
programming.
✔ The telephone number does not have to include the automatic selection
code “0” of the external telephone line.
36
2
5

18
Telephone functions
1
 Storing an international number in the
directory
In order to enter a telephone number with an international
area code in the directory, it is necessary to enter pauses
between the area code and the telephone number by using
the R key.
Pressing the R key will correspond to a pause of about 2
seconds.
3
6
0
7
R
R
1 Pick up the handset;
2 dial 36;
3 dial your personal password
(if unchanged, it is 1 2 3 4);
 wait for the Start dialing tone;
4 dial the short number associated with
the telephone number (from 01 to 50)
e.g.: 07;
5 dial the international area code number
e.g. 0033;
6 enter two pauses by pressing the R key
twice;
7 dial the telephone number to be stored;
 wait for the Confirm tone within 6
seconds (approximately);
8 after you hear the Confirm tone, it will
be possible to enter another number
in the directory (thus restarting the
sequence from point 5) or hang up to
end programming.

19
Telephone functions 1
■ Answering a call
 Answering a call
• pick up the handset
✔ Calls are signaled with different cadences, according to their source
(internal, external or door-entry call). If the standard switchboard
programming has not been changed, all telephones will be enabled
to receive calls and thus they will ring simultaneously. The first phone
to be picked up will be connected to the line (internal, external or
door-entry line) and will automatically exclude all the others.
However, the switchboard can be programmed so that the call can be
directed to specific telephones.
 Answer for another extension
If the receiver of an internal or transferred call is absent and
his/her telephone rings, it will be possible to intercept the
call directed to him/her from any other phone extension;
in order to do this:
• pick up the handset

20
Telephone functions
1
 Getting a call sent to the answering machine
It is possible to talk to a user who is leaving a message on
the answering machine:
• when the answering
machine has started
to function;
• pick up the phone
from where you want
to answer;
• dial the extension
to which the
answering machine
is connected,
e.g.: 401;
• you will be
communicating with
the person who
has activated the
answering machine.
40
1
403
401
The service is available if the extension (e.g. 401) has been
configured in answering machine mode (see Installation
manual).
The extension programmed in answering machine mode
operates as follows:
• there is no ring during a general call,
• it allows remote controlling from an external telephone
line (see “Remote control procedure with answering
machine enabled”).
The interception of the call cannot occur from the telephone (if
present) connected to the same extension where the answering
machine is installed (e.g. 401).