C.T.M. HS-575 User manual

5-Series Instruction Booklet
C.T.M. MOBILITY SCOOTER
C.T.M. MOBILITY SCOOTER
C.T.M. MOBILITY SCOOTER
HS-575
HS-585

Instruction Booklet5-Series
TABLE OF CONTENTS
Introduction
Important Precautions
Electromagnetic Interference and Warnings
Identification of Parts
Operating Your Scooter
Disassembling Your Scooter
Re-assembling Your Scooter
Charging the Batteries
Care and Maintenance
Troubleshooting
Technical Specifications
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Instruction Booklet5-Series
If you have any questions, please contact your local dealer or:
CHIEN TI ENTERPRISE CO., LTD.
No.13, Lane 227, Fu Ying Rd., Hsin Chuang,Taipei, Taiwan,
Tel : [phone] Fax : [phone]
E-Mail : [email protected] http : //www.chienti.com.tw
or your local dealer:
INTRODUCTION
1
Thank you and congratulations on purchasing your new C.T.M. Mobility Scooter.
It is designed to provide you with transportation indoors and outdoors.
Chien Ti Enterprise Co., Ltd. is the manufacturer for the C.T.M. mobility scooter. We pride
ourselves on providing safe and comfortable products. Our goal is to ensure your
complete satisfaction with our product. We are certain that you will enjoy your C.T.M.
mobility scooter.
Please read and observe all warnings and instructions given in the owner's manual
before operating this scooter. Also, retain this booklet for future reference.

Instruction Booklet5-Series
IMPORTANT PRECAUTIONS
2
•Only one person at a time can ride a C.T.M. Mobility Scooter.
•Maximum load is 135 kg / 300 lbs.
•Turn the key off before getting on or off your scooter.
•Always drive carefully with your feet on the floorboard and be aware of others in
your area.
•Always use pedestrian crossings where possible. Take extreme care crossing roads.
•Do not drive on slopes exceeding 12 degrees, and take extreme care when turning
on slopes.
•Do not use full power when turning sharp corners.
•Do not drive the scooter unless the seat and the tiller are locked and secured in the
driving position.
•Do not use the scooter if the rear anti-tip wheels are damaged or removed.
•Take great care and use low speeds for backing up, riding downhill, over uneven
surfaces and curb climbing.
•The scooter may not operate well in high humidity.
•Never put your scooter in neutral on slopes.
•Follow all traffic laws when you ride in the vicinity of public roads.
•It is NOT recommended to use your scooter in wet environments as it may cause
damage. Electronic equipment damaged by any liquid form is not covered under
the warranty.

Instruction Booklet5-Series
Powered wheelchairs and motorized scooters may be susceptible to electromagnetic
interference (EMI), which is interfering electromagnetic energy (EM) emitted from sources
such as radio stations, TV stations, amateur radio (HAM) transmitters, two-way radios,
and cellular phones. The interference (from radio wave sources) can cause the motorized
scooter to release its brakes, move by itself, or move in unintended directions. It can also
permanently damage the motorized scooter control system. The intensity of the interfering
EM energy can be measured in volts per meter (V/m). Each motorized scooter can resist
EMI up to a certain intensity. This is called its "immunity level." The higher the immunity
level, the greater the protection will be. At this time, current technology is capable of
achieving at least a 20 V/m immunity level, which would provide useful protection from the
more common sources of radiated EMI.
There are a number of sources of relatively intense electromagnetic fields in the everyday
environment. Some of these sources are obvious and easy to avoid. Others are not
apparent and exposure is unavoidable. However, we believe that by following the warnings
listed below, your risk to EMI will be minimized.
1.Hand-held portable transceivers (transmitters-receivers) with the antenna mounted
directly on the transmitting unit. Examples include: citizens band (CB) radios,
"walkie talkie," security, fire, and police transceivers, cellular telephones, and other
personal communication devices.
2.Medium-range mobile transceivers, such as those used in police cars, fire trucks,
ambulances, and taxis. These usually have the antenna mounted on the outside
of the vehicle.
ELECTROMAGNETIC INTERFERENCE
AND WARNINGS
3
CAUTION: It is very important that you read this information regarding the possible
effects of Electromagnetic Interference on your powered wheelehair.
Some cellular telephones and similar devices transmit signals while
they are ON, even when not being used.
The sources of radiated EMI can be broadly classified into three types：

Instruction Booklet5-Series
4
3.Long-range transmitters and transceivers such as commercial broadcast transmitters
(radio and TV broadcast antenna towers) and amateur (HAM) radios.
Because EM energy rapidly becomes more intense as one moves closer to the transmitting
antenna (source), the EM fields from hand-held radio wave sources (transceivers) are
of special concern. It is possible to unintentionally bring high levels of EM energy very
close to the powered wheelchair's control system while using these devices. This can
affect motorized scooter movement and braking. Therefore, the warnings listed below
are recommended to prevent possible interference with the control system of the motorized
scooter.
Other types of hand-held devices, such as cordless phones, laptop
computers, AM/FM radios, TV sets, CD players, and cassette players,
and small appliances, such as electric shavers and hair dryers, so far
as we know, are not likely to cause EMI problems to your motorized
scooter.
Motorized Scooter Electromagnetic Interference：
Electromagnetic interference (EMI) from sources such as radio and TV stations, amateur
radio (HAM) transmitters, two-way radios, and cellular phones can affect powered wheelchairs
and motorized scooters. Following the warnings listed below should reduce the chance of
unintended brake release or powered wheelchairs movement, which could result in serious
injury.
1.Do not operate hand-held transceivers (transmitters-receivers), such as citizens band
(CB) radios, or turn ON personal communication devices, such as cellular phones, while
the powered wheelchairs is turned ON;
2.Be aware of nearby transmitters, such as radio or TV stations, and try to avoid coming
close to them;
3.If unintended movement or brake release occurs, turn the motorized scooter OFF as
soon as it is safe;
Warnings：

Instruction Booklet5-Series
5
4.Be aware that adding accessories or components, or modifying the powered wheelchairs
may make it more susceptible to EMI; and.
5.Report all incidents of unintended movement or brake release to the distributor listed
on the inside front cover of this manual. Note whether there is a source of EMI nearby.
1.20 volts per meter (V/m) is a generally achievable and useful immunity level against
EMI (as of May 1994). The higher the level, the greater the protection.
2.The immunity level of this product is unknown.
There is no easy way to evaluate their effect on the overall immunity
of the motorized scooter.
Important Information：

Instruction Booklet5-Series
Figure 1 - HS-585 Front View
Figure 2 - HS-585 Top Control Panel Figure 3 - HS-585 Back View
IDENTIFICATION OF PARTS
6
Before attempting to drive this scooter on your own, it is important that you familiarize
yourself with the controls and how they operate.
Rearview Mirror
Self Diagnostic
Warning light
Rear Reflectors
Anti-Tip Wheels Neutral/Drive Lever
Horn
Thumb Levers
Charging Port
Battery Gauge
Speed
Control Knob
Rabbit And Turtle
Main Switch
W/Headlight Control
Basket
Tiller Angle
Adjustment
Headlight
Reflectors
Seat Rotation Lever
Seat Sliding Lever
Flip-up Armrests-Width
Adjustable
Premium Upholstery
Mid-Back W/Headrest
Swivel Seat-Sliding
Adjustment
Turning Signal
(For lighting system Only)
Hazard Light
(For lighting system Only)

Instruction Booklet5-Series
Figure 4
Figure 4
Function Of Parts：
TOP CONTROL PANEL
•Speed Control Knob
The rabbit means fast and the turtle means slow. By turning this knob, you can control
the total speed transferred to the thumb controls.
•Self Diagnostic Warning Lights
Flashing of a light on the control panel indicates there is a problem with the scooter.
See page 18 for more information.
•Battery Gauge
There are yellow LED lights that represent the battery's power. When all LED lights
are on, the batteries are fully charged. When any of the battery gauge lights are off,
the batteries need to be recharged.
ADJACENT TO TOP CONTROL PANEL
•Thumb Lever
Pushing the right thumb lever moves the scooter forward. Pushing the left thumb
lever moves the scooter in reverse. (This can be reversed if required by a local dealer.)
Releasing both engages the automatic brake. This lever is also your accelerator.
The further you depress the thumb lever, the faster you will go (note: subject to the
position of the rabbit/turtle control).
7

Instruction Booklet5-Series
Figure 5
Figure 5
AT BASE OF STEERING TILLER
•Tiller Angle Adjustment
Push downward on the handle to loosen. Move the tiller to adjust and release the
handle to lock the tiller at a comfortable angle.
Figure 6
Figure 6
BELOW SEAT
•Seat Sliding Lever
Lift the lever up to adjust the seat to either go forward or backward.
Figure 7
Figure 7
•Seat Rotation Lever
While sitting, push the lever counterclockwise to unlock the seat. The seat is able to
rotate in a 360-degree rotation. Pushing the lever clockwise will lock it in place.
•Armrest Width Adjustment Thumbscrews
Loosen the two thumbscrews to adjust the arm width; tighten again to lock in the
desired position.
8

Instruction Booklet5-Series
Figure 8
Figure 8
REAR BODY
•Rear Compartment Cover
To have access to the controller if a dealer needs to complete any programming.
•Anti-Tip Wheels
(Fig. 8) Designed to keep the scooter from tipping over.
•Free-Wheeling Lever
When the lever is in the N (Neutral) position, the scooter can be moved manually
without power. When the lever is in the D (Drive) position, the scooter can be driven.
Normal position is D.
•Storage Area
Located underneath the rear compartment cover. This space is designed as a storage
place for the charger.
9

Instruction Booklet5-Series
OPERATING YOUR SCOOTER
10
This scooter has an automatic braking system. Release the thumb
control and the brakes will engage.
You can make the following adjustments to increase your comfort when driving：
Before beginning your journey with your new scooter, make sure that the scooter is on
alevel surface and clear of any obstacles. Although your scooter is able to climb slopes
it is safer to practice on a leveled surface.
•adjust the seat height and location.
•adjust the armrest width.
•adjust the tiller to a comfortable position.
1.Before operating your scooter, check the following:
•the free-wheeling lever is on D.
•the speed control knob is at the picture of the turtle.
2.Sit on the scooter and turn on the key. All battery gauge LED lights should be lit.
The self-diagnostic warning lights should not be blinking.
3.When your hands rest comfortably on the handlebars, the thumb control levers should
be within reach. The right lever moves the scooter forward; the left one moves it in
reverse. When you release the thumb lever, the scooter will stop.
4.Steer the scooter by turning the whole steering in the direction you want to go.
5.Practice driving where there are no obstacles. Start at the slowest speed and drive
forward and backward; make some turns. As you get more comfortable you can
increase the speed by turning the speed dial toward the picture of the rabbit.
6.If only two-battery gauge LED lights are lit, you should plan to recharge the batteries
very soon.
7.If the scooter stops and does not function, locate the circuit breaker in the storage
area. Push it and try the scooter again.
8.When you are finished riding, turn off the key before getting off.
9.If you are finished riding for the day, immediately recharge the batteries.
See CHARGING THE BATTERIES on page 15.

Instruction Booklet5-Series
Keep in mind these rules：
Other Operating Information：
•Release the thumb levers and allow the scooter to stop completely before changing
from forward to reverse, or reverse to forward.
•When turning a corner, swing the front wheels wide, because the back wheels will
turn more tightly.
•Use the scooter only where it would be safe to walk.
•Use low speeds for reverse, downhill, ramps, curbs, or uneven surfaces.
As a safety feature, an automatic speed reducer engages if the scooter
is pushed quickly when the Free-Wheeling lever is on N. This standard
feature is specifically created for down slopes.
Hill climbing: You may need to use a higher speed going up on slopes. For a higher
speed, set the speed control in the proximity of the rabbit.
Down slopes: To proceed down steep slopes slowly, set the speed control in the
proximity of the turtle. This enables driver control, as the closer the
speed control is set toward the turtle, the slower the scooter will travel.
However, this scooter will not self accelerate down hills due to the
automatic braking taking effect should you attempt to drive too fast.
Curb climbing:
Approach slowly at right angles to the curb. A slight angle is permissible
with a 4-wheel scooter, but a direct approach is needed for a 3-wheel
scooter. Do not attempt curb climbing greater than a 3" curb. If the
Self-Diagnostic Warning Lights start to blink, identify the problem from
the chart on page 18 and take action.
If the scooter breaks down and must be moved, get off the scooter, push the freewheeling
lever to N, move the scooter slowly to a safe location, and move the free-wheeling
lever back to D.
11

Instruction Booklet5-Series
12
DISASSEMBLING YOUR SCOOTER
Taking apart your scooter enables you to save space when keeping it in storage or to
carry it along in your vehicle when going away from home. Having the scooter disassembled
is easier than ever since no tools are required. Please follow these steps
Remove the seat by unlocking the seat rotational lever and then lift off.(See Fig. 9)
Remove the rear shroud gently which is held by Velcro.(See Fig. 10)
Figure 9
Figure 9
Figure 10
Figure 10
Figure 11
Figure 11
Figure 12
Figure 12
Figure 13
Figure 13
Figure 14
Figure 14
Detach the indicators wiring harnesses from the scooter.(See Fig. 11)
Unstrap the Velcro band (D) that holds the batteries.(See Fig. 12)
Unplug both battery cables and remove the batteries.(See Fig. 13)
Remove the two locking pins.(See Fig. 14)

Instruction Booklet5-Series
13
Detach the front and rear sections by holding one end on the bumper and the other on
the seat stem.(See Fig. 15)
Once all the parts have been disassembled, you are now able to put the pieces in
storage or in a vehicle for transportation.(See Fig. 16)
Figure 15
Figure 15
Figure 16
Figure 16

Instruction Booklet5-Series
14
ASSEMBLING YOUR SCOOTER
To assemble the scooter, you can repeat the disassembly directions in reverse.
Abbreviated directions are given below. Refer to the Figures on pages 12 - 13 to
locate the parts.
1.Use the Tiller Adjustment to move the tiller up out of the way.
2.Tilting the rear end to a horizontal position, insert the scooter frame tube of the front
end into the rear section first, making sure that the locking pins are removed.
3.Slide the two sections of the unit together until the front half reaches its limit.
4.Insert the two locking pins into their corresponding holes. Both locking pins must be
fully inserted whenever the scooter is assembled.
5.Place batteries, use Velcro to fix the position and attach the battery power plugs.
6.Plug the main wiring harness.
7.Place rear shroud.
8.
Pull Seat Rotation Lever to place seat on seat post. Release lever to lock seat in position.

Instruction Booklet5-Series
15
CHARGING THE BATTERIES
Batteries must be charged before using the scooter for the first time and should be
recharged after each day use. You will need the scooter and the battery charger.
1.Insert battery charger cord into the charger connector on the charger output. Refer to
above figure for correct position
2.Plug the other end of the battery charger cable into a standard electrical outlet.
3.Turn the power on. Normally, The LED (Power) Light will turn on when electric current
passes.
4.Charging starts. During charging, LED (Charge) will indicate orange light, when it turns
to green light, that means well-charged.
5.LED indication
•LED(POWER) - GREEN LIGHT ON : Power On.
•LED(CHARGE) - ORANGE LIGHT ON : Charging / GREEN LIGHT ON : Fully Charged
6.Charger Trouble Shooting
(A)If LED (POWER) light is off
•Check the input voltage (115V/230V) is the same as you adjust.
•If light is still off, please check and repair the battery charger.
(B)If LED (CHARGE) light is off
•Check to see clips connection is correct.
•If the battery is fully charged, the LED (CHARGE) light will be off.
•If light is still off, the battery may be defective.
(C)If ORANGE light can turn to GREEN
•The battery can not be charged. Please check and recover it.
(D)If ORANGE light turns to GREEN immediately
•Check to see the battery is fully charged, if not, The battery may be defective
Check and recover it.
Each country may supply different
charger. The charging procedure
may be different from below.
If you require more details, please
contact your authorized dealer.
Be sure the scooter key is in the
OFF position
Figure 17
Figure 17

Instruction Booklet5-Series
•Fully charge batteries at least once a month, more if you use the scooter regularly.
Charge after each trip exceeding 3 kilometers / 1.86 miles.
•If storing your scooter for some time (one month or more) make sure that the batteries
are fully charged, and on returning, charge them again before using the scooter.
Batteries will only give the maximum performance after the scooter has been used, and
the batteries have been recharged up to 10 times.
For safety, please follow the guidelines below.
1.DO NOT use the charger if the power cord is damaged.
2.DO NOT use an extension cord when charging your batteries. A risk of fire and/or
electric shock could be encountered.
3.DO NOT take apart the charger, as this will void the warranty.
Keep in mind these rules：
16
The time needed to recharge will vary depending on the depletion of
the batteries. Charging for longer than necessary will not harm the
batteries. They cannot be overcharged.

Instruction Booklet5-Series
17
CARE AND MAINTENANCE
Taking care of your scooter will keep it in top-notch condition. It is recommended that
you have your dealer to provide preventative maintenance service of your scooter on a
regularly basis. Here are a few maintenance guidelines:
BODY COVER: If your scooter is dirty, use a damp or lightly soapy cloth to wipe it down.
Do not use running water to wash or rinse the scooter in order to protect
the electrical parts. Polish with an automotive liquid polish.
SEAT AND ARMREST: Using a damp cloth helps clean the upholstery. Please note that
using the scooter outdoors can lead to sun damage of the
upholstery material. Since this is a normal wear and tear condition,
it is not covered under the warranty.
An authorized dealer should do all maintenance and repair of your scooter that relates
to electronics, batteries, motor parts, and tires.
Also between uses, your scooter is best stored in a dry location at room temperature.

Instruction Booklet5-Series
18
TROUBLESHOOTING
Flash Code/Fault Impact
on Scooter Notes
1. Battery needs
recharging
Will drive
Battery charge is running Iow.
Recharge the batteries as soon as possible.
6. Out of neutral at
power-up
Drive
inhibited
Throttle is not in neutral position when turning
key switch on. Return throttle to neutral, turn
power off, and back on again. Throttle may
need to be re-calibrated (see Section 4.2.3).
Check throttle wiring.
7. Speed Pot error
Drive
inhibited
The throttle or its wiring is faulty. Check for
open or short circuits. Throttle may not be
correctly set up. Contact your service agent.
8. Motor volts error
Drive
inhibited
The motor or its wiring is faulty. Check for
open or shot circuits. Contact your service
agent.
9. Other internal
errors
Drive
inhibited
Contact your service agent.
Drive
inhibited
Battery charge is empty. Recharge the batteries.
If the scooter is left off for a few minutes, battery
charge might recover enough to allow driving
for a short time.
2. Battery voltage
too Iow
Drive
inhibited
The scooter has drawn too much current for
too long, possibly because the motor has been
over-worked, jammed or stalled. Turn the scooter
power off, leave for a few minutes, and then
turn the power back on again. The controller
has detected a shorted motor. Check the loom
for shorts and check the motor. Contact your
service agent.
4. Current limit
time-out
Drive
inhibited
Battery charge is too high. If a charger is
plugged in, unplug it or turn the Charge/Run
switch to Run. Scooters powered by RHINO
charge the batteries when travelling down
slopes or decelerating. Excessive charging
in this manner can cause this fault. Turn the
scooter power off then on again. If necessary,
reduce speed when descending the slope.
3. Battery voltage
too high
Drive
inhibited
Check that the park-brake release lever is in
the engaged position. Check that the motor/
park-brake connector is plugged in firmly. The
park-brake coil or wiring is fauly. Check the
park brake and wiring for open or short circuits
If necessary, unplug the motor/park-brake
connector and check that all four pins are in the
correct position. If this flash code does not
appear until the throttle has been moved out of
neutral, check for a short in the park-brake
circuit. If this flash code appears at power-up,
check for an open circuit in the park-brake
circuit. Contact your service agent.
5. Brake fault
To check the Self-Diagnostic Warning Light, turn on the key and count the number of flashes.