
T
ouble Shooting Q&A
What is the warranty on Camry scale?
All Camry brand products are warranted against defect under normal use for a
period of 2 year from the date of purchase. This warranty provides for the
replacement of the original product with the same product, or an equivalent
product if the original product is no longer manufactured.
The scale will not turn on. What should I do?
Check to ensure the isolation tag on the battery has been removed.
Also the battery should be inserted with the polarities (+ and -) facing the correct
way in the battery compartment as indicated in To Replace Battery. If you have an
additional battery try inserting them in the scale. If this does not work,
please contact us.
What is the accuracy of your scales?
The figure is accurate to +-.1 lbs.
My scale displays LO. What can I do?
LO. symbolized low battery. Please replace batteries in matching polarities if LO.
indicator is on. If LO. is on after battery replacement please contact us for support.
Requirement for a full refund:
1. Items are damaged due to Amazo.com or seller error.
2. Items are in original condition, and must be returned with all original packaging
and accessories.
How much can I get my refund?
1.If you received a damaged or defective item and request a refund, we will issue
the full refund to you.
2.If the reason for return is not a result of an Amazon.com or seller error, a
restocking fee up to 20% of the purchasing price and the cost of return
shipping will be deducted from your refund.
When will I get my refund?
1. If you order this product through Amazon.com, please refer to the Amazon
refund policy or contact them at (866) 216-1072.
2. If you order this product through somewhere else, refunds will be processed
within 3-5 dyas after we receive your refund and return request.
1.If you order this product through Amazon.com, please refer to the Amazon refund
policy or contact them at (866) 216-1072.
2.If you order this product through somewhere else, please follow the below
instructions.
Are batteries included with your products?
All Camry Scales include batteries needed for its operation.
About Refunds
About Return and Replacement
About Return and Replacement
Requirement for a replacement
1. Items are purchased within 2-year warranty.
2. Items are damaged due to Amazon.com or seller error, or defective under
normal usage within the warranty period.
we provide, then we will ship you a replacement of the exact item.