Canon Super G3 2nd Line FAX Board-AM1 User manual

654321
Super G3 2nd Line FAX Board-AM1
Service Manual
April 24, 2013
Revision 0
Product Outline
Technology
Parts Replacing and Cleaning
Error Code
Service Mode
Installation

Application
This manual has been issued by Canon Inc. for qualied persons to learn technical theory,
installation, maintenance, and repair of products. This manual covers all localities where the
products are sold. For this reason, there may be information in this manual that does not
apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements
or changes in products. When changes occur in applicable products or in the contents of this
manual, Canon will release technical information as the need arises. In the event of major
changes in the contents of this manual over a long or short period, Canon will issue a new
edition of this manual.
The following paragraph does not apply to any countries where such provisions are
inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks
of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may
not be copied, reproduced or translated into another language, in whole or in part, without the
consent of Canon Inc.
© CANON INC. 2013
Caution
Use of this manual should be strictly supervised to avoid disclosure of condential
information.

Explanation of Symbols
The following symbols are used throughout this Service Manual.
Symbols Explanation Symbols Explanation
Check. Remove the claw.
Check visually. Insert the claw.
Check the noise. Use the bundled part.
Disconnect the connector. Push the part.
Connect the connector. Plug the power cable.
Remove the cable/wire
from the cable guide or wire
saddle.
Turn on the power.
Set the cable/wire to the
cable guide or wire saddle.
Remove the screw.
Tighten the screw.
The following rules apply throughout this Service Manual:
1. Each chapter contains sections explaining the purpose of specic functions and the
relationship between electrical and mechanical systems with reference to the timing of
operation.
In the diagrams, represents the path of mechanical drive; where a signal name
accompanies the symbol, the arrow indicates the direction of the electric
signal.
The expression "turn on the power" means ipping on the power switch, closing the
front door, and closing the delivery unit door, which results in supplying the machine with
power.
2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is
"High", while '0' is used to indicate "Low". (The voltage value, however, differs from
circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD
signal goes on when '0'.
In practically all cases, the internal mechanisms of a microprocessor cannot be checked
in the eld. Therefore, the operations of the microprocessors used in the machines
are not discussed: they are explained in terms of from sensors to the input of the DC
controller PCB and from the output of the DC controller PCB to the loads.
The descriptions in this Service Manual are subject to change without notice for product
improvement or other purposes, and major changes will be communicated in the form of
Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service
Manual and all relevant Service Information bulletins and be able to identify and isolate faults
in the machine.

Bit Switch Composition ----------------------------------------------------------- 5-5
SSSW-SW01 -------------------------------------------------------------------------------- 5-5
SSSW-SW03 -------------------------------------------------------------------------------- 5-6
SSSW-SW04 -------------------------------------------------------------------------------- 5-7
SSSW-SW05 -------------------------------------------------------------------------------- 5-8
SSSW-SW12 -------------------------------------------------------------------------------- 5-9
SSSW-SW14 -------------------------------------------------------------------------------5-10
SSSW-SW24 -------------------------------------------------------------------------------5-10
SSSW-SW25 ------------------------------------------------------------------------------- 5-11
SSSW-SW26 ------------------------------------------------------------------------------- 5-11
SSSW-SW28 -------------------------------------------------------------------------------5-12
SSSW-SW30 -------------------------------------------------------------------------------5-13
Setting of Menu Switch (MENU) ---------------------------------------- 5-14
Menu Switch Composition ------------------------------------------------------5-14
Setting of Numeric Parameter (NUMERIC Param.) ---------------- 5-15
Numerical Parameter Composition -------------------------------------------5-15
Setting of Destination (TYPE) -------------------------------------------- 5-16
Overview ----------------------------------------------------------------------------5-16
Setting of Printer Functions (PRINTER) ------------------------------- 5-17
Setting of Bit Switch (SSSW) --------------------------------------------------5-17
SSSW-SW05 -------------------------------------------------------------------------------5-17
SSSW-SW06 -------------------------------------------------------------------------------5-17
Setting of Numeric Parameter (NUMERIC Param.) ----------------------5-18
Numerical Parameter Composition----------------------------------------------------5-18
Initialization of Set Value (CLEAR) ------------------------------------- 5-19
Overview ----------------------------------------------------------------------------5-19
Test Mode (TEST) ---------------------------------------------------------- 5-20
Outline -------------------------------------------------------------------------------5-20
Test Mode Construction ------------------------------------------------------------------5-20
MODEM Test -----------------------------------------------------------------------5-21
Relay Test (RELAY-1) ---------------------------------------------------------------------5-21
Frequency Test (FREQ) ------------------------------------------------------------------5-21
G3 Signal Transmission Test (G3 Tx) ------------------------------------------------5-22
DTMF Transmission Test ----------------------------------------------------------------5-23
V.34 G3 Signal Transmission Test (V34G3Tx) -------------------------------------5-23
Function Test -----------------------------------------------------------------------5-24
4800-bps Signal Transmission Test ---------------------------------------------------5-24
Contents
1 Product Outline
Specications ------------------------------------------------------------------1-2
Basic Construction ------------------------------------------------------------1-3
Overview ----------------------------------------------------------------------------- 1-3
2 Technology
Basic Construction ------------------------------------------------------------2-2
Overview ----------------------------------------------------------------------------- 2-2
Controls --------------------------------------------------------------------------2-2
FAX communication control ----------------------------------------------------- 2-2
3 Parts Replacing and Cleaning
Parts List ------------------------------------------------------------------------3-2
PCBs ---------------------------------------------------------------------------------- 3-2
Parts Replacing and Cleaning ---------------------------------------------3-3
PCBs ---------------------------------------------------------------------------------- 3-3
G3 Fax Unit ---------------------------------------------------------------------------------- 3-3
4 Error Code
Overview ------------------------------------------------------------------------4-2
Guide to Error Code --------------------------------------------------------------- 4-2
User Error Code ---------------------------------------------------------------4-3
Service Error Code -----------------------------------------------------------4-5
5 Service Mode
Outline ---------------------------------------------------------------------------5-2
Service Mode Composition ------------------------------------------------------ 5-2
Using Service Mode --------------------------------------------------------------- 5-2
Menu Items -------------------------------------------------------------------------- 5-4
Setting of Bit Switch (SSSW) ----------------------------------------------5-5

0
0
0-5
0-5
Service Report (REPORT) ------------------------------------------------ 5-25
System Data List ------------------------------------------------------------------5-25
System Dump List ----------------------------------------------------------------5-25
Error Transmission Report ------------------------------------------------------5-27
6 Installation
How to Check this Installation Procedure -------------------------------6-2
When Using the Parts Included in the Package---------------------------- 6-2
Symbols in the Illustration ------------------------------------------------------- 6-2
Product Name ------------------------------------------------------------------6-2
Check Items when Turning OFF the Main Power ---------------------6-2
Installation Outline Drawing ------------------------------------------------6-2
Points to note when Installing ----------------------------------------------6-3
Checking the Contents ------------------------------------------------------6-3
Installation Procedure --------------------------------------------------------6-4
Preparing the Host Machine ---------------------------------------------------- 6-4
Installing the Fax Box Unit ------------------------------------------------------- 6-6
Procedure after Work ---------------------------------------------------------------------- 6-8
Operation Setting -------------------------------------------------------------6-9
Type Setting ---------------------------------------------------------------------------------- 6-9
Basic Setting --------------------------------------------------------------------------------- 6-9
Fax communication test ------------------------------------------------------------------- 6-9

1
1Product OutlineProduct Outline
Product Outline
■Specications

1
1Product Outline
Product Outline
1-2
1-2
Product Outline > Specications
Product Outline > Specications
Specications
Following is a specication list.
Item Description
Communication G3
Line type Subscriber line (PSTN)
Modulation <G3 image signal>
ITU-T V.27ter (2.4 Kbps, 4.8 Kbps)
ITU-T V.29 (7.2 Kbps, 9.6 Kbps)
ITU-T V.17 (TC 7.2 Kbps, TC 9.6 Kbps, 12 Kbps, 14.4 Kbps)
ITU-T V.34 (2.4 Kbps, 4.8 Kbps, 7.2 Kbps, 9.6 Kbps, 12 Kbps,
14.4 Kbps, 16.8 Kbps, 19.2 Kbps, 21.6 Kbps, 24 Kbps, 26.4
Kbps, 28.8 Kbps, 31.2 Kbps, 33.6 Kbps)
<G3 procedure signal>
ITU-T V.21 No.2 (300 bps)
ITU-T V.8, V.34 (300 bps)
Transmission speed 33.6 Kbps, 31.2 Kbps, 28.8 Kbps, 23.4 Kbps, 24 Kbps, 21.6
Kbps, 19.2 Kbps, 16.8 Kbps, 14.4 Kbps, 12 Kbps, TC 9.6
Kbps, TC 7.2 Kbps, 9.6 Kbps, 7.2 Kbps, 4.8 Kbps, 2.4 Kbps
auto fallback function
Coding method JBIG, MMR, MR, MH
G3-specic abridged procedure no
Modem IC conexant SFX336
Error correction ITU-T ECM
Transmission original size A3, A4, A5, B5, LTR,LGL, STMT
ADF: double-sided originals accepted
Scanning line density Standard (200 x 100 dpi): 8 dots/mm x 3.85 lines/mm
Fine (200 x 200 dpi):8 dots/mm x 7.7 lines/mm
Super Fine (200 x 400 dpi): 8 dots/mm x 15.4 lines/mm
Ultra Fine (400 x 400 dpi): 16 dots/mm x 15.4 lines/mm
Halftone 256 gradations
Receiving Paper Sizes maximum size: A3 (297 mm x 420 mm)/
11"X17"(279mmX432mm)
Memory image memory (Canon Fax Standard Chart No.1):
HDD Model: 6000 prints
memory type:
Hard disk
storage: JBIG
Extension telephone connection no
Answering machine connection no
Fax/Tel switch-over no
Quick Direct Transmission yes
Transmission Header
(Add Remote Name on Header SW)
yes
Remote reception no
Item Description
Polling (F code) no
Memory box yes
Password reception yes
Machine telephone No. transmission yes
User abbreviation transmission yes
Auto Dial Function Address Book: 1,800 destinations (including destinations
stored in one-touch buttons)
T-1-1

1
1Product Outline
Product Outline
1-3
1-3
Product Outline > Basic Construction > Overview
Product Outline > Basic Construction > Overview
Basic Construction
Overview
This product is a FAX unit for adding FAX lines to the machine.
This machine is equipped with a telephone-based communication function and an image
processing function to enable a digital copier to serve as a highly functional multi-function fax
machine.
As for image transmission speed, it is capable of communicating at 33.6 kbps (max.) thanks
to a modem for V.34, which comply with ITU-T standard.
[1]
[1] Super G3 2nd Line FAX Board-AM1
F-1-1

2
2TechnologyTechnology
Technology
■Basic Construction
■Controls

2
2Technology
Technology
2-2
2-2
Technology > Controls > FAX communication control
Technology > Controls > FAX communication control
Basic Construction
Overview
This product is a FAX unit for adding FAX lines to the machine.
This machine is equipped with a telephone-based communication function and an image
processing function to enable a digital copier to serve as a highly functional multi-function fax
machine.
As for image transmission speed, it is capable of communicating at 33.6 kbps (max.) thanks
to a modem for V.34, which comply with ITU-T standard.
[1]
[1] Super G3 2nd Line FAX Board-AM1
F-2-1
Controls
FAX communication control
The main controller in the machine executes FAX communication control.
The FAX control program is loaded on the main controller and controls the G3 FAX PCB in
the FAX unit.
FAX interface
G3 FAX PCB
Main controller
Modular PCB
FAX unitCopier
Speaker
F-2-2

3
3Parts Replacing and CleaningParts Replacing and Cleaning
Parts Replacing and Cleaning
■Parts List
■Parts Replacing and Cleaning

3
3Parts Replacing and Cleaning
Parts Replacing and Cleaning
3-2
3-2
Parts Replacing and Cleaning > Parts List > PCBs
Parts Replacing and Cleaning > Parts List > PCBs
Parts List
PCBs
No. Part name Reference
[1] 2nd Line G3 FAX PCB -
[2] 2nd Line Modular PCB -
[2]
[1]
T-3-1
F-3-1

3
3Parts Replacing and Cleaning
Parts Replacing and Cleaning
3-3
3-3
Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit
Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit
Parts Replacing and Cleaning
PCBs
■G3 Fax Unit
1) Remove the Reader Controller Cover.
• 1 Claw
2) Remove the Rear Cover.
• 6 Screws
• 2 Claws
x6
x2
F-3-2
F-3-3
3) Open the Front Cover, and remove the Delivery Outer Cover.
• 4 Claws
Claw
x4
Claw
F-3-4

3
3Parts Replacing and Cleaning
Parts Replacing and Cleaning
3-4
3-4
Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit
Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit
4) Open the Cassette and remove the Left Cover while lifting the host machine.
• 1 Screw
• 4 Claws
CAUTION:
When lifting the host machine, be sure to hold the rear side of the bottom of the Reader
Unit.
F-3-5
x4
Claw
F-3-6
5) Remove the Main Controller Sub Cover.
• 1 Screw
x1
6) Remove the Main Controller Cover.
• 2 Connectors
• 4 Screws
x4
x2
Boss
F-3-7
F-3-8

3
3Parts Replacing and Cleaning
Parts Replacing and Cleaning
3-5
3-5
Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit
Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit
7) Remove the Fax Box Cover.
• 2 Projections
• 3 Screws (TP; M3x6)
x3
Projection
8) Remove the harness as shown in the gure.
• 2 Connectors
• 4 Wire Saddles
• 2 Edge Saddles
• 2 Reuse Bands
x2
x8
Edge Saddle
Connector
Reuse Band
Wire Saddle
F-3-9
F-3-10
9) Remove the connector to the 1st Line FAX Unit.
10) Remove the Fax Box Unit.
• 4 Projections
• 4 Screws (TP; M3x6)
x4
Projection
Projection
F-3-11
F-3-12

4
4Error CodeError Code
Error Code
■Overview
■User Error Code
■Service Error Code

4
4Error Code
Error Code
4-2
4-2
Error Code > Overview > Guide to Error Code
Error Code > Overview > Guide to Error Code
Overview
Guide to Error Code
When the Board has been installed and '1' is set for service data #1 SSSW SW01 bit 0,
communications ending in error will be indicated in the following reports using service error
codes: communications management report, reception result report, and error transmission
report.
You can also check the code of an error by making the following selections: System Monitor >
Fax > Detail.
The major error codes used by the Board are listed on the pages that follow. For information
on causes and remedies in connection with other error codes, see the "G3/G4 Facsimile Error
Code List" (HY8-23A0-020).
If the Board indicates a service error code, try the following:
- Increase the transmission level.
Set -8 (dBm) for service data #2 MENU parameter No. 007.
- Decrease the transmission level.
Set -15 (dBm) to service data #2 MENU parameter No. 007.
- Provide a remedy against echoes.
Change the following bit setting for service data #1 SSSW SW03:
Bit4 -> 1: to cause the machine to ignore the rst DIS signal from the other party.
-> 0: to cause the machine to ignore the rst DIS signal from the other party.
Bit5 -> 1: to cause the machine to transmit a tonal signal (1850 or 1650 Hz) in response to
the DIS signal from the other party.
-> 0: to cause the machine not to send a total signal (1850 or 1650 Hz) in response to
the DIS signal from the other party.
Bit6 -> 1: to cause the machine to send a 1850-Hz tonal signal if bit 5 is set to '1'.
-> 0: to cause the machine to send a 1650-Hz tonal signal if bit 5 is set to '1'.
Bit7 -> 1: to cause the machine to send a total signal before sending the CED signal.
-> 0: to causes the machine not to send a tonal signal before sending the CED signal.
- EPT (echo protect tone)
Change the setting of service data #1 SSSW SW03 bit 1:
Bit1 -> 1: to cause the machine to send EPT.
-> 0: to cause the machine not to send EPT.
- Adjust the NL equalizer.
Set '1' for serve data #2 MENU parameter No. 005.
- Decrease the transmission start speed.
Decrease the transmission start speed in user mode: System Settings > Communications
Settings > Fax Settings > Send Start Speed.
- Make the TCF evaluation standards lenient.
The Board does not offer a means by which to provide this remedy.
- Make the RTN transmissions conditions lenient.
Change parameters No. 2 through No. 004 of service data #3 NUMERIC Param.
No. 002: error rate for all lines; change it so that it is closer to 99%.
No. 003: number of lines in connection with bursts; change it so that it is closer to 99 lines.
No. 004: number of errors falling short of a specic number of lines in connection with
bursts; change it so that it is closer to 99.
- Increase the length of silence after reception of CFR.
Set '1' for service data #1 SSSW SW04 bit 4.
Bit4 -> 1: length of time during which a low-speed signal is ignored after transmission of
CFR; 1500 msec
-> 0: length of time during which a low-speed signal is ignored after transmission of
CFR; 700 msec

4
4Error Code
Error Code
4-3
4-3
Error Code > User Error Code
Error Code > User Error Code
User Error Code
No. Description
#0003 Time-out for copying or sending/receiving a single page has occurred.
#0005 Time-out for initial identication (T0/T1) has occurred.
#0009 Recording paper has jammed or is absent.
#0011 The document that you are sending is not placed correctly.
#0012 Recording paper is absent at the other party.
#0018 Auto call initiation has failed.
#0022 Documents could not be forwarded to the specied destination because there is
insufcient memory available. The machine can store up to total of 71 jobs of
send and transmission report in memory.
#0037 Image memory overow at time of reception has occurred.
#0080 A subaddress is not set in the recipient's machine.
#0081 A password is not set in the recipient's machine.
#0099 A job was canceled during transmission to a USB memory media device.
A secured print job was automatically canceled after the timeout period elapsed.
#0102 The subaddress and/or password do not match.
#0107 The document could not be sent because there was insufcient memory available.
#0401 The USB memory media device is full or the maximum number of les that can be
stored in the root directory (the top level of the directory tree in the USB memory
media device) has been reached.
#0402 The image transfer failed when transferring to the memory media because an
invalid character (such as \) was included in the specied lename.
#0403 The job failed because a le with the same name already exists. Generally, if a le
with the same name exists, a number ranging from 1 to 999 is added to the tail of
the name to prevent naming conicts. However, this error occurred because a le
with the same number added to its le name already exists.
#0404 The job failed because the write protect switch of the USB memory media device
was on.
#0406 The job failed because the USB memory media device was pulled out during
transmission.
An error occurred while data, such as image data, was being transferred to the USB
memory media device. (The connected device may be formatted with a le system
that is not supported by the machine.)
#0407 The length of the full path to the specied le (or folder) exceeded the supported
limit.
The transmission to the USB memory media device was not properly performed
because the length of the full path including the root and le name exceeded the
limit.
#0409 The le could not be saved because the maximum number of les that can be
saved in the destination has been reached.
#0410 Storing cannot be performed because there are too many jobs waiting to be stored.
#0411 The les are already locked by the other operations.
#0701 The specied Department ID does not exist, or the password has changed.
#0702 The document could not be sent because the memory is full.
No. Description
#0703 The memory for image data is full when sending color documents.
#0704 An error occurred when reading address information from the Address Book.
#0706 The address book is currently being imported/exported from the Remote UI, or the
machine is busy with other send related functions.
#0711 The Fax/I-Fax Inbox memory is full.
#0712 The maximum number of les is already stored in the Fax/I-Fax Inbox.
#0713 The document in Fax/I-Fax Inbox was deleted before the link to it was sent via
e-mail.
#0749 You could not execute the job because a service call message is being displayed.
#0751 The le server is not functioning.
The network is down (the server is unable to connect to the network or was
disconnected).
#0752 The SMTP server name and e-mail address are incorrect.
The domain name is incorrect.
The SMTP server is not functioning.
The network is down.
#0753 A TCP/IP error occurred while sending an e-mail. (Socket, Select error, etc.)
#0754 The client machine is not functioning or the network is down when device
information is being delivered. The destination setting is incorrect.
#0755 Jobs cannot be sent because TCP/IP is not functioning correctly.
The IP address is not set.
When the machine was turned ON, an IP address was not assigned to the machine
by the DHCP, RARP, or BOOTP server.
#0761 A PDF or XPS le with a digital signature could not be sent, because a digital
certicate or key pair registered in the machine is corrupt or could not be accessed.
#0762 Could not send to a domain that is not registered as an allowed domain, because
[Allow MDN Not via Server] is set to 'On'.
#0766 The certicate used to send a PDF or XPS with a digital signature has expired.
#0770 Data could not be sent with WebDAV, because the WebDAV server or proxy server
does not support SSL communications.
#0772 The URL for the Rights Management Server is incorrect.
#0773 [The following user mode] is set to 'On', and PDF modes that cannot be set are
selected in forwarding settings.
[Settings/Registration]>[Function Settings] → [Common] → [Generate File].
>[Optimize PDF for Web]>[On] → [OK]
#0801 A timeout error occurred while the machine was communicating with the SMTP
server to send an e-mail or send/receive an I-fax.
The SMTP server returned an error while trying to connect. The destination is
not correct.
An error occurred on the server side during transmission to a le server.
#0802 The name of the SMTP server is incorrect.
The DNS server address settings are incorrect.
The domain name is incorrect.
Connection to the DNS server failed.
#0803 The connection was interrupted due to reasons on the recipient's side before all of
the pages could be sent.

4
4Error Code
Error Code
4-4
4-4
Error Code > User Error Code
Error Code > User Error Code
No. Description
#0804 You do not have permission to access the folder.
#0807 You do not have access privileges for the specied directory.
#0810 A POP server connection error occurred while receiving an I-fax.
The POP server returned an error during the connection.
A timeout error occurred on the server while connecting to the POP server.
#0815 You cannot log on to the le server because the machine is printing a document
sent to that server. Simultaneous connections are not possible.
#0816 You have reached the quota for the number of pages you can scan.
#0819 You have received data that cannot be processed (MIME information is incorrect).
#0820 You have received data that cannot be processed (BASE 64 or uuencode is
incorrect).
#0821 You have received data that cannot be processed (TIFF analysis error).
When you are using the Media Print function, printing cannot be performed
because you have selected a JPEG or TIFF le with unsupported le formats or a
corrupted image le.
#0822 You have received data that cannot be processed (image data cannot be decoded).
#0827 You have received data that cannot be processed (contains MIME information that
is not supported).
#0828 You have received HTML data.
#0829 Data consisting of more than approximately 1,000 pages is received.
#0830 A DSN (Delivery Status Notication) error notication was received because of an
incorrect I-fax address or destination setting, or because the data size of the sent
documents exceeds the mail server capacity.
#0832 DSN (Delivery Status Notication) mail was not sent because TCP/IP Settings in
Network or Communication Settings in E-Mail/I-Fax Settings have not been set.
Alternatively, DSN mail was not sent due to a problem with the mail server.
#0833 MDN (Mail Delivery Notication) mail was not sent because TCP/IP Settings have
not been set, or due to a problem with the mail server.
#0834 An MDN (Mail Delivery Notication) error notication was received because of an
incorrect I-fax address or destination setting, or because trouble occurred in the
network or mail server. Alternatively, the memory of the receiving machine is full.
#0835 The maximum number of text lines for receiving an I-fax has been exceeded.
#0839 The user name or password for the SMTP Authentication is incorrect.
#0841 An encryption algorithm that matches the mail server does not exist for sending
e-mail or I-fax.
#0842 The mail server requested authentication using the client certicate for sending an
e-mail or I-fax.
#0843 There is a large difference between the current time set in the KDC (Key Distribution
Center) server and the time set in the machine.
#0845 When sending with POP before SMTP, POP authentication (POP AUTH) failed.
#0846 When sending with POP before SMTP, POP authentication (APOP) failed.
#0849 Device information could not be delivered because the destination client machine is
executing a job.
#0850 Device information could not be delivered because the destination client machine is
operating a screen related to the device information.
#0851 There is insufcient memory remaining in the system.
No. Description
#0852 An error occurred because the main power switch was turned OFF while a job was
being processed.
#0853 A print job sent from a computer via a printer driver is canceled since <Only allow
secure print jobs> is set to 'On'.
#0854 Device information was delivered from a machine of a different model group with
[Restrict Receiving Device Information] set to 'On' in [Device Information Delivery
Settings] in [Management Settings] (Settings/Registration) on the destination client
machine.
#0855 Device information could not be delivered because it included a language that
cannot be handled by the destination client machine.
#0856 The job was canceled because the memory region for saving temporary data
became full.
#0857 Data reception timed out or the job was canceled on the host.
#0858 A problem occurred in the print data.
#0859 An original was not scanned properly, or the orientation of the original was incorrect.
#0860 A paper jam occurred during printing.Transparencies not made for the machine
were used.A print job was sent using a PDL that is not supported by the machine.An
unsupported combination of functions was specied.
#0861 An error occurred while processing the print data or image data.
#0862 An unsupported combination of functions was specied.
#0863 An error occurred while processing the print data or image data.
#0865 The functions related to job execution are restricted.An attempt was made to
execute a function requiring the hard disk, without the hard disk attached.The
maximum number of secure print jobs that can be received at the same time was
exceeded.
#0868 Failed to communicate with the destination when sending with WebDAV, because
access via a proxy server was requested (received HTTP Error 305: Use Proxy).
#0869 Received a response from the destination stating that authentication failed when
sending with WebDAV (received HTTP Error 401: Unauthorized).
#0870 Received a response from the destination stating that the request was denied when
sending with WebDAV (received HTTP Error 403: Forbidden).
#0871 Received a response from the destination stating that the specied folder could not
be found when sending with WebDAV (received HTTP Error 404: Not Found/409:
Conict/410: Gone).
#0872 Received a response from the destination stating that access is denied when
sending with WebDAV (received HTTP Error 405: Method Not Allowed).
#0873 Received a response from the destination stating that proxy authentication failed
when sending with WebDAV (received HTTP Error 407: Proxy Authentication
Required).
#0874 Received a response from the destination stating that the connection timed out
when sending with WebDAV (received HTTP Error 408: Request Timeout).
#0875 Received a response from the destination stating that chunked encoding was
denied when sending with WebDAV (received HTTP Error 411: Length Required).
#0876 Received a response from the destination stating that the size of the data was too
large when sending with WebDAV (received HTTP Error 413: Request Entity Too
Large).

4
4Error Code
Error Code
4-5
4-5
Error Code > Service Error Code
Error Code > Service Error Code
No. Description
#0877 Received a response from the destination stating that the URI (host name + folder
path) was too long when sending with WebDAV (received HTTP Error 414: Request-
URI Too Long).
#0878 Received a response from the destination stating that the server encountered an
unexpected condition that prevented it from executing the request when sending
with WebDAV (received HTTP Error 500: Internal Server Error).
#0879 Received a response from the destination stating that the server does not support
the necessary functions to execute the request when sending with WebDAV
(received HTTP Error 501: Not Implemented).
#0880 Received a response from the destination stating that the proxy server failed to
communicate with the server above it when sending with WebDAV (received HTTP
Error 502: Bad Gateway).
#0881 Received a response from the destination stating that the server could not handle
the current request when sending with WebDAV (received HTTP Error 503: Service
Unavailable).
#0882 Received a response from the destination stating that the proxy server failed to
communicate with the server above it when sending with WebDAV (received HTTP
Error 504: Gateway Timeout).
#0883 Received a response from the destination stating that the server does not support
the necessary functions to execute the request when sending with WebDAV
(received HTTP Error 505: HTTP Version Not Supported).
#0884 Received a response from the destination stating that the server lacks sufcient
free disk space to execute the request when sending with WebDAV (received HTTP
Error 507: Insufcient Storage).
#0885 An unexpected error occurred when sending with WebDAV.
#0886 Received a response from the destination stating that the request was invalid when
sending with WebDAV (received HTTP Error 400: Bad Request).
#0889 The original cannot be scanned or printed because it is embedded with job
restriction information.
#0899 The e-mail message or I-fax has been successfully sent, but reception may be
incomplete because the transmission was relayed via multiple servers.
Check the following, as necessary.
#0904 Destinations registered in [Favorite Settings] are not updated when the Address
Book is retrieved using device information delivery from an imageRUNNER/
imagePRESS series machine connected to the network.
#0905 The job could not be executed because a network error occurred.
#0995 The communication reservation was canceled.
T-4-1
Service Error Code
No. T/R Description
##100 [T] at time of transmission, the procedural signal has been transmitted more than
specied.
##101 [T/R] the modem speed does not match that of the other party.
##102 [T] at time of transmission, fall-back cannot be used.
##103 [R] at time of reception, EOL cannot be detected for 5 sec (15 sec if CBT).
##104 [T] at time of transmission, RTN or PIN is received.
##106 [R] at time of reception, the procedural signal is received for 6 sec while in wait for the
signal.
##107 [R] at time of reception, the transmitting party cannot use fall-back.
##109 [T] at time of transmission, a signal other than DIS, DTC, FTT, CFR, or CRP is received,
and the procedural signal has been sent more than specied.
##111 [T/R] memory error has occurred.
##114 [R] at time of reception, RTN is transmitted.
##200 [R] at time of reception, no image carrier is detected for 5 sec.
##201 [T/R] DCN is received outside the normal parity procedure.
##204 [T] DTC without transmission data is received.
##220 [T/R] system error (main program out of control) has occurred.
##223 [T/R] while a communication is under way, the line is cut.
##224 [T/R] in G3 communication, an error has occurred in the procedural signal.
##226 [T/R] the stack printer has fallen outside the RAM area.
##229 [R] the recording unit has remained locked for 1 min.
##232 [T] encoding error has occurred.
##237 [R] decoding error has occurred.
##238 [R] the print control unit is out of order.
##261 [T/R] system error has occurred.
##280 [T] at time of transmission, the procedural signal has been transmitted more than
specied.
##281 [T] at time of transmission, the procedural signal has been transmitted more than
specied.
##282 [T] at time of transmission, the procedural signal has been transmitted more than
specied.
##283 [T] at time of transmission, the procedural signal has been transmitted more than
specied.
##284 [T] at time of transmission, DCN is received after transmission of TCF.
##285 [T] at time of transmission, DCN is received after transmission of EOP.
##286 [T] at time of transmission, DCN is received after transmission of EOM.
##287 [T] at time of transmission DCN is received after transmission of MPS.
##288 [T] after transmission of EOP, a signal other than PIN, PIP, MCF, RTP, or RTN has been
received.
##289 [T] after transmission of EOM, a signal other than PIN, PIP, MCF, RTP, or RTN has been
received.
##290 [T] after transmission of MPS, a signal other than PIN, PIP, MCF, RTP, or RTN has been
received.