Canon Super G3 2nd Line FAX Board-AM1 User manual

654321
Super G3 2nd Line FAX Board-AM1
Service Manual
April 24, 2013
Revision 0
Product Outline
Technology
Parts Replacing and Cleaning
Error Code
Service Mode
Installation

Application
This manual has been issued by Canon Inc. for qualied persons to learn technical theory,
installation, maintenance, and repair of products. This manual covers all localities where the
products are sold. For this reason, there may be information in this manual that does not
apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements
or changes in products. When changes occur in applicable products or in the contents of this
manual, Canon will release technical information as the need arises. In the event of major
changes in the contents of this manual over a long or short period, Canon will issue a new
edition of this manual.
The following paragraph does not apply to any countries where such provisions are
inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks
of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may
not be copied, reproduced or translated into another language, in whole or in part, without the
consent of Canon Inc.
© CANON INC. 2013
Caution
Use of this manual should be strictly supervised to avoid disclosure of condential
information.

Explanation of Symbols
The following symbols are used throughout this Service Manual.
Symbols Explanation Symbols Explanation
Check. Remove the claw.
Check visually. Insert the claw.
Check the noise. Use the bundled part.
Disconnect the connector. Push the part.
Connect the connector. Plug the power cable.
Remove the cable/wire
from the cable guide or wire
saddle.
Turn on the power.
Set the cable/wire to the
cable guide or wire saddle.
Remove the screw.
Tighten the screw.
The following rules apply throughout this Service Manual:
1. Each chapter contains sections explaining the purpose of specic functions and the
relationship between electrical and mechanical systems with reference to the timing of
operation.
In the diagrams, represents the path of mechanical drive; where a signal name
accompanies the symbol, the arrow indicates the direction of the electric
signal.
The expression "turn on the power" means ipping on the power switch, closing the
front door, and closing the delivery unit door, which results in supplying the machine with
power.
2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is
"High", while '0' is used to indicate "Low". (The voltage value, however, differs from
circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD
signal goes on when '0'.
In practically all cases, the internal mechanisms of a microprocessor cannot be checked
in the eld. Therefore, the operations of the microprocessors used in the machines
are not discussed: they are explained in terms of from sensors to the input of the DC
controller PCB and from the output of the DC controller PCB to the loads.
The descriptions in this Service Manual are subject to change without notice for product
improvement or other purposes, and major changes will be communicated in the form of
Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service
Manual and all relevant Service Information bulletins and be able to identify and isolate faults
in the machine.

Bit Switch Composition ----------------------------------------------------------- 5-5
SSSW-SW01 -------------------------------------------------------------------------------- 5-5
SSSW-SW03 -------------------------------------------------------------------------------- 5-6
SSSW-SW04 -------------------------------------------------------------------------------- 5-7
SSSW-SW05 -------------------------------------------------------------------------------- 5-8
SSSW-SW12 -------------------------------------------------------------------------------- 5-9
SSSW-SW14 -------------------------------------------------------------------------------5-10
SSSW-SW24 -------------------------------------------------------------------------------5-10
SSSW-SW25 ------------------------------------------------------------------------------- 5-11
SSSW-SW26 ------------------------------------------------------------------------------- 5-11
SSSW-SW28 -------------------------------------------------------------------------------5-12
SSSW-SW30 -------------------------------------------------------------------------------5-13
Setting of Menu Switch (MENU) ---------------------------------------- 5-14
Menu Switch Composition ------------------------------------------------------5-14
Setting of Numeric Parameter (NUMERIC Param.) ---------------- 5-15
Numerical Parameter Composition -------------------------------------------5-15
Setting of Destination (TYPE) -------------------------------------------- 5-16
Overview ----------------------------------------------------------------------------5-16
Setting of Printer Functions (PRINTER) ------------------------------- 5-17
Setting of Bit Switch (SSSW) --------------------------------------------------5-17
SSSW-SW05 -------------------------------------------------------------------------------5-17
SSSW-SW06 -------------------------------------------------------------------------------5-17
Setting of Numeric Parameter (NUMERIC Param.) ----------------------5-18
Numerical Parameter Composition----------------------------------------------------5-18
Initialization of Set Value (CLEAR) ------------------------------------- 5-19
Overview ----------------------------------------------------------------------------5-19
Test Mode (TEST) ---------------------------------------------------------- 5-20
Outline -------------------------------------------------------------------------------5-20
Test Mode Construction ------------------------------------------------------------------5-20
MODEM Test -----------------------------------------------------------------------5-21
Relay Test (RELAY-1) ---------------------------------------------------------------------5-21
Frequency Test (FREQ) ------------------------------------------------------------------5-21
G3 Signal Transmission Test (G3 Tx) ------------------------------------------------5-22
DTMF Transmission Test ----------------------------------------------------------------5-23
V.34 G3 Signal Transmission Test (V34G3Tx) -------------------------------------5-23
Function Test -----------------------------------------------------------------------5-24
4800-bps Signal Transmission Test ---------------------------------------------------5-24
Contents
1 Product Outline
Specications ------------------------------------------------------------------1-2
Basic Construction ------------------------------------------------------------1-3
Overview ----------------------------------------------------------------------------- 1-3
2 Technology
Basic Construction ------------------------------------------------------------2-2
Overview ----------------------------------------------------------------------------- 2-2
Controls --------------------------------------------------------------------------2-2
FAX communication control ----------------------------------------------------- 2-2
3 Parts Replacing and Cleaning
Parts List ------------------------------------------------------------------------3-2
PCBs ---------------------------------------------------------------------------------- 3-2
Parts Replacing and Cleaning ---------------------------------------------3-3
PCBs ---------------------------------------------------------------------------------- 3-3
G3 Fax Unit ---------------------------------------------------------------------------------- 3-3
4 Error Code
Overview ------------------------------------------------------------------------4-2
Guide to Error Code --------------------------------------------------------------- 4-2
User Error Code ---------------------------------------------------------------4-3
Service Error Code -----------------------------------------------------------4-5
5 Service Mode
Outline ---------------------------------------------------------------------------5-2
Service Mode Composition ------------------------------------------------------ 5-2
Using Service Mode --------------------------------------------------------------- 5-2
Menu Items -------------------------------------------------------------------------- 5-4
Setting of Bit Switch (SSSW) ----------------------------------------------5-5

0
0
0-5
0-5
Service Report (REPORT) ------------------------------------------------ 5-25
System Data List ------------------------------------------------------------------5-25
System Dump List ----------------------------------------------------------------5-25
Error Transmission Report ------------------------------------------------------5-27
6 Installation
How to Check this Installation Procedure -------------------------------6-2
When Using the Parts Included in the Package---------------------------- 6-2
Symbols in the Illustration ------------------------------------------------------- 6-2
Product Name ------------------------------------------------------------------6-2
Check Items when Turning OFF the Main Power ---------------------6-2
Installation Outline Drawing ------------------------------------------------6-2
Points to note when Installing ----------------------------------------------6-3
Checking the Contents ------------------------------------------------------6-3
Installation Procedure --------------------------------------------------------6-4
Preparing the Host Machine ---------------------------------------------------- 6-4
Installing the Fax Box Unit ------------------------------------------------------- 6-6
Procedure after Work ---------------------------------------------------------------------- 6-8
Operation Setting -------------------------------------------------------------6-9
Type Setting ---------------------------------------------------------------------------------- 6-9
Basic Setting --------------------------------------------------------------------------------- 6-9
Fax communication test ------------------------------------------------------------------- 6-9

1
1Product OutlineProduct Outline
Product Outline
■Specications

1
1Product Outline
Product Outline
1-2
1-2
Product Outline > Specications
Product Outline > Specications
Specications
Following is a specication list.
Item Description
Communication G3
Line type Subscriber line (PSTN)
Modulation <G3 image signal>
ITU-T V.27ter (2.4 Kbps, 4.8 Kbps)
ITU-T V.29 (7.2 Kbps, 9.6 Kbps)
ITU-T V.17 (TC 7.2 Kbps, TC 9.6 Kbps, 12 Kbps, 14.4 Kbps)
ITU-T V.34 (2.4 Kbps, 4.8 Kbps, 7.2 Kbps, 9.6 Kbps, 12 Kbps,
14.4 Kbps, 16.8 Kbps, 19.2 Kbps, 21.6 Kbps, 24 Kbps, 26.4
Kbps, 28.8 Kbps, 31.2 Kbps, 33.6 Kbps)
<G3 procedure signal>
ITU-T V.21 No.2 (300 bps)
ITU-T V.8, V.34 (300 bps)
Transmission speed 33.6 Kbps, 31.2 Kbps, 28.8 Kbps, 23.4 Kbps, 24 Kbps, 21.6
Kbps, 19.2 Kbps, 16.8 Kbps, 14.4 Kbps, 12 Kbps, TC 9.6
Kbps, TC 7.2 Kbps, 9.6 Kbps, 7.2 Kbps, 4.8 Kbps, 2.4 Kbps
auto fallback function
Coding method JBIG, MMR, MR, MH
G3-specic abridged procedure no
Modem IC conexant SFX336
Error correction ITU-T ECM
Transmission original size A3, A4, A5, B5, LTR,LGL, STMT
ADF: double-sided originals accepted
Scanning line density Standard (200 x 100 dpi): 8 dots/mm x 3.85 lines/mm
Fine (200 x 200 dpi):8 dots/mm x 7.7 lines/mm
Super Fine (200 x 400 dpi): 8 dots/mm x 15.4 lines/mm
Ultra Fine (400 x 400 dpi): 16 dots/mm x 15.4 lines/mm
Halftone 256 gradations
Receiving Paper Sizes maximum size: A3 (297 mm x 420 mm)/
11"X17"(279mmX432mm)
Memory image memory (Canon Fax Standard Chart No.1):
HDD Model: 6000 prints
memory type:
Hard disk
storage: JBIG
Extension telephone connection no
Answering machine connection no
Fax/Tel switch-over no
Quick Direct Transmission yes
Transmission Header
(Add Remote Name on Header SW)
yes
Remote reception no
Item Description
Polling (F code) no
Memory box yes
Password reception yes
Machine telephone No. transmission yes
User abbreviation transmission yes
Auto Dial Function Address Book: 1,800 destinations (including destinations
stored in one-touch buttons)
T-1-1

1
1Product Outline
Product Outline
1-3
1-3
Product Outline > Basic Construction > Overview
Product Outline > Basic Construction > Overview
Basic Construction
Overview
This product is a FAX unit for adding FAX lines to the machine.
This machine is equipped with a telephone-based communication function and an image
processing function to enable a digital copier to serve as a highly functional multi-function fax
machine.
As for image transmission speed, it is capable of communicating at 33.6 kbps (max.) thanks
to a modem for V.34, which comply with ITU-T standard.
[1]
[1] Super G3 2nd Line FAX Board-AM1
F-1-1

2
2TechnologyTechnology
Technology
■Basic Construction
■Controls

2
2Technology
Technology
2-2
2-2
Technology > Controls > FAX communication control
Technology > Controls > FAX communication control
Basic Construction
Overview
This product is a FAX unit for adding FAX lines to the machine.
This machine is equipped with a telephone-based communication function and an image
processing function to enable a digital copier to serve as a highly functional multi-function fax
machine.
As for image transmission speed, it is capable of communicating at 33.6 kbps (max.) thanks
to a modem for V.34, which comply with ITU-T standard.
[1]
[1] Super G3 2nd Line FAX Board-AM1
F-2-1
Controls
FAX communication control
The main controller in the machine executes FAX communication control.
The FAX control program is loaded on the main controller and controls the G3 FAX PCB in
the FAX unit.
FAX interface
G3 FAX PCB
Main controller
Modular PCB
FAX unitCopier
Speaker
F-2-2