Canon BJC-S820D User manual

User’s Guide
PHOTO PRINTER
V1

2
Table of Contents
Introduction .....................................................................................................5
How to Use This Manual .................................................................................6
Safety Precautions .........................................................................................8
Printer Driver Functions (Windows) ..............................................................15
Opening the Printer Properties Dialog Box .................................................16
Printer Properties Dialog Box Description ...................................................18
BJ Status Monitor Functions .......................................................................32
Cancelling a Print Job .................................................................................35
Uninstalling Printer Drivers ..........................................................................36
Printer Driver Functions (Macintosh) ............................................................37
Description of Print Settings ........................................................................38
BJ Print Monitor ...........................................................................................55
Cancelling a Print Job .................................................................................57
Using the Printer with a Network .................................................................58
Uninstalling Printer Drivers ..........................................................................62
Using the Memory Card Startup Utility (Windows) .......................................63
Starting the Memory Card Startup Utility .....................................................64
Setting the Application to Be Started ...........................................................68
Deleting the Memory Card Startup Utility ....................................................71
Table of Contents

3
Table of Contents
Using the Memory Card Utility (Macintosh) ..................................................73
Starting the Memory Card Utility .................................................................74
Setting the Application to Be Started ...........................................................77
Deleting the Memory Card Utility .................................................................80
Routine Maintenance ....................................................................................83
When to Replace Ink Tank and Maintain Printhead ....................................84
Replacing an Ink Tank .................................................................................85
Printing the Nozzle Check Pattern ..............................................................90
Printhead Cleaning ......................................................................................94
Printhead Deep Cleaning ............................................................................97
Cleaning the Printer .....................................................................................99
Transporting the Printer .............................................................................101
Printing Media .............................................................................................105
Compatible Media Types ...........................................................................106
Envelopes ..................................................................................................108
High Resolution Paper ..............................................................................112
Glossy Photo Paper ..................................................................................114
High Gloss Photo Film ...............................................................................116
Glossy Photo Cards ..................................................................................118
Photo Paper Pro ........................................................................................120
Photo Paper Pro (Borderless) ...................................................................123
Transparencies ..........................................................................................125
T-Shirt Transfers .......................................................................................127
Banner Paper ............................................................................................129

4
Table of Contents
Troubleshooting ..........................................................................................132
Cannot Install the Printer Driver ................................................................133
Print Quality is Poor or Contains Errors ....................................................135
Printer Does Not Start or Stops During Print Jobs ....................................152
Paper Does Not Feed Properly or Paper Jams .........................................158
The POWER Lamp Flashes Orange .........................................................161
An Error Message is Displayed on the Screen ..........................................164
Problems Unique to Windows ...................................................................173
Problems Unique to the Macintosh ...........................................................176
Specifications .............................................................................................179
Index ...........................................................................................................191

5
Introduction
Introduction
Thank you for purchasing the Canon S820D Photo Printer. This User’s Guide provides
complete explanations of the features and functions of the printer.
This guide uses the following symbols to indicate important information. Always observe
these instructions.
Warning
➤
Instructions that, if ignored, could result in death or serious personal injury
caused by incorrect operation of the equipment.
Must be observed for safe operation.
Caution
➤
Instructions that, if ignored, could result in personal injury or material
damage caused by incorrect operation of the equipment.
Must be observed for safe operation.
Important
➤ Prohibited actions that, inadvertently performed, could result in equipment
damage, faults or impaired product quality.
Must be avoided for correct operation.
Information for Windows users only.
Information for Macintosh.
Windows
Macintosh

6
How to Use This Manual
How to UseThis Manual
To view this User’s Guide, we recommend that you use Acrobat Reader 3.0 or later. The
screens shown below are for Acrobat Reader 4.0.Please note that screens displayed by
Acrobat Reader 3.0 or 5.0 are slightly different.
Use this button to enlarge the viewing
screen. Select this button in the tool
bar and click within the screen. Displays the next page.
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you were viewing
previously.
Click to jump straight to
this page.
Displays the previous page.

7
How to Use This Manual
Displays the table of contents.
Click the heading to jump to the topic.
Click the " " symbol to see the headings for each chapter.
Click the " " symbol to close the headings.
Use this button to
search for a word.

8
Safety Precautions
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you
use the printer safely. Do not attempt to use the printer in any way not described in this
manual.
Warning
➤
You may cause an electric shock/fire or damage the printer if you ignore
any of these safety precautions.
■ Choosing a location
Do not place the printer close to flammable solvents, such as alcohol or thinners.
■ Power supply
Never attempt to plug in or unplug the printer from the power supply when your hands
are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist the
power cord. Do not place heavy objects on the power cord.

9
Safety Precautions
Never plug the printer into a power socket (extension cord, double
adapter, etc.) that powers multiple devices.
Never use the printer if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the printer, immediately
unplug the printer at the power supply and call the Canon Customer Care Center.
Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collects on
the plug and the power outlet. If the printer is placed at a location exposed to a lot of
dust, smoke, or high humidity, the dust that collects on the plug absorbs moisture and
may cause insulation failure and fire.
■ Cleaning the printer
Use a damp cloth to clean the printer. Never use flammable
solvents, such as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical components inside the printer,
it could cause a fire or electric shock.
Always unplug the printer from the power outlet before cleaning the printer.
If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer.

10
Safety Precautions
■ Maintaining the printer
Do not attempt to disassemble or modify the printer. There are no user serviceable parts
inside the printer.
The printer contains high-voltage components.Never attempt any maintenance procedure not described in
this guide.
■ Working around the printer
Do not use inflammable sprays near the printer.
This could cause a fire or electric shock if the spray comes into contact with electrical components inside
the printer.

11
Safety Precautions
Caution
➤
You may cause injury or damage the printer if you ignore any of these
safety precautions.
■ Choosing a location
Do not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that are very humid or dusty, in direct sunlight,
outdoors, or close to a heating source.
To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range
of 41°F to 95°F (5°C to 35°C) and humidity of 10% to 90% (condensation free).
Do not place the printer on a thick rug or carpet.
Ensure that the area around the power outlet is kept clear at all times
so you can easily unplug the power cord if necessary.
When moving the printer, carry the printer at both ends.

12
Safety Precautions
■ Power supply
Never remove the plug by pulling on the cord.
Do not use a powerstrip.
Never use a power supply voltage other than that supplied in the country of purchase.
The correct power supply voltages and frequencies are as follows:
USA/Canada: AC 120V, 60Hz
Europe: AC 230V ± 10%, 50Hz
Australia: AC 240V, 50Hz

13
Safety Precautions
■ Working around the printer
Never put your hands or fingers in the printer while it is printing.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable
solvents (alcohol, thinners. etc.) on top of the printer.
If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call
the Canon Customer Care Center.
■ Printheads and ink tanks
For safety reasons store printheads and ink tanks out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake printheads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts on a printhead after printing.
The metal parts may be very hot and could cause burns.

14
Safety Precautions
■ About the Operation Panel
If the operation panel becomes damaged and the liquid crystal solution in the panel
leaks out, DO NOT taste or swallow the liquid.
If the liquid is accidentally swallowed, call a physician immediately. If the liquid gets on your hands or
clothes, wash them immediately with soap.

15
Printer Driver Functions (Windows)
Printer Driver Functions (Windows)
•Opening the Printer Properties Dialog Box
•Printer Properties Dialog Box Description
•BJ Status Monitor Functions
•Cancelling a Print Job
•Uninstalling Printer Drivers

Opening the Printer Properties Dialog Box 16
Printer Driver Functions (Windows)
Opening the Printer Properties Dialog Box
The Printer Properties dialog box can be opened from either within an application, or
directly from the Windows Start menu.
■ Opening the Printer Properties dialog box from an application
This method is generally used to specify printer settings just before printing.
The operations may vary slightly depending on the application.This section describes
only the general procedure for opening the Printer Properties dialog box.
1 In an application, select the command to print a document.
The Print dialog box can usually be opened by selecting Print from the
File menu.
2
Ensure that Canon S820D is selected in the Name field.Then click the
Properties button.
The Printer Properties dialog box opens.
Note
➤
Depending on the application, the command and menu names may differ,
and there may be more steps involved in opening the Printer Properties
dialog box. For further details, see the user's manual for the application.

Opening the Printer Properties Dialog Box 17
Printer Driver Functions (Windows)
■ Opening the Printer Properties dialog box directly from the Start menu
This method is used for maintenance operations, such as printhead cleaning, or to
specify printer settings common to all application programs.
When the Printer Properties dialog box is opened from the Start menu, the Windows
operating system adds several tabs, including the Details tab.These do not appear
when the Printer Properties dialog box is opened from within an application.
For further information about these additional tabs, refer to your Windows
documentation.
1
Click the Start button, then select Settings , Printers .
For Windows XP, click Start and select Control Panel - Printers and
Other Hardware - Printers and Faxes .
2
Select the Canon S820D icon.
3
Open the File menu and select:
• Windows Me/Windows 98 ➔ Properties
• Windows XP/Windows 2000 ➔ Printing Preferences...
The Printer Properties dialog box opens.

Printer Properties Dialog Box Description 18
Printer Driver Functions (Windows)
Printer Properties Dialog Box Description
Note
➤
The screens in this section refer to Windows Me/Windows 98 operation.
The equivalent screens for Windows XP and Windows 2000 may look
slightly different.
•Main Tab
•Page Setup Tab
•Stamp/Background
Tab
•Effects Tab
•Profiles Tab
•Maintenance Tab

Printer Properties Dialog Box Description 19
Printer Driver Functions (Windows)
MainTab
(1) MediaType
Ensure that this setting matches the type of media loaded in the printer.
(2) Print Quality
Select the print quality you require from among the different options.To select custom
Print quality, select Custom and click the Set... button.
(6)
(5)
(4)
(1)
(2)
(3)

Printer Properties Dialog Box Description 20
Printer Driver Functions (Windows)
(3) Color Adjustment
Select the method of color adjustment.To make detailed color adjustments, select
Manual , then click the Set... button.
(4) Grayscale Printing
Select to print a grayscale version of a color document.
(5) Print Advisor...
Click to start the Print Advisor.
The Print Advisor simplifies configuration of the printer driver. By having the user
answer a series of questions, the Printer Advisor automatically configures the printer
driver settings.
(6) Preview Area
Before printing, verify that settings, such as the lever position, are correct.
Note
➤
To see a description of any item in the Printer Properties dialog box, click
the ? mark then click the desired item. To see a description of operating
procedures, click the Help button. If the button does not appear when using
Windows XP or Windows 2000, click the Start button then select
Programs - Canon S820D - Guide.