Canon imagePROGRAF iPF6400S Series User manual

Service Guide

imagePROGRAF iPF6400S Service Guide
imagePROGRAF iPF6400S Service Guide September 2013
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IMPORTANT
THIS SERVICE GUIDE INCLUDES INFORMATION RELATING TO THE
imagePROGRAF iPF6400S PRINTER SPECIFICATIONS AND OTHER
INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL
DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED
MATTER.
USE OF THIS ADDENDUM SHOULD BE STRICTLY SUPERVISED TO AVOID
DISCLOSURE OF CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT
ENGINEERING REVISIONS.
History
Revision Date Section(s) Details
0 September 2013 All Release of the imagePROGRAF iPF6400S Service Guide

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Published by
Canon U.S.A. Inc.
One Canon Park
Melville, NY 11747
1-800-OK-CANON
Email: [e-mail]
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. Internet e-Support Center website: http://www.support.cusa.canon.com
Canon U.S.A. ISG Central website: http://isgcentral.cusa.canon.com
Canon Network Access (CNA) website: http://www.cna.cusa.canon.com
Distributed in the United States by Canon U.S.A. Inc.
This Service Guide is the property of Canon U.S.A. Inc.
© Canon U.S.A., Inc. 2013. All rights reserved.
The information contained in this Service Guide constitutes confidential information of Canon U.S.A., Inc.
Pursuant to the authorized Service Agreement with Canon U.S.A. Inc. (Canon USA) this Service Guide is solely for
reference purposes and may be used only by an authorized Service Provider of Canon USA. No part of this Service
Guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without
the prior written consent of Canon USA. except as expressly permitted herein.
Pursuant to the authorized Service Agreement with Canon USA, Service Provider agrees to indemnify Canon USA
and to hold it harmless from and against any and all claims arising out of Service Provider’s possession, use, or
misuse of this Service Guide.
Canon USA from time to time updates this online Service Guide and may modify the information and/or specifications
contained in it at any time without notice. Additionally, all prices and availability dates listed herein are subject to
change without notice. The latest version is available online at the ISG Central and e-Support websites noted above.
Please make certain that you are using the latest version.
Canon and Always Ask for Canon Genuine Toner, Parts & Supplies are registered trademarks of Canon Inc.
imagePROGRAF and CanoScan are trademarks of Canon Inc.
All other company names and product names may be trademarks or registered trademarks of their respective owners
and are hereby acknowledged.

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Table of Contents
I. Product Overview-------------------------------------------------------------------------------------------------------1
II. Design Features---------------------------------------------------------------------------------------------------------2
A. Spectrophotometer Unit SU-21------------------------------------------------------------------------------------------ 2
B. Color Calibration Management Console------------------------------------------------------------------------------ 4
C. Calibration Link--------------------------------------------------------------------------------------------------------------- 5
D. Ink Supply System ---------------------------------------------------------------------------------------------------------- 5
E. Multisensor -------------------------------------------------------------------------------------------------------------------- 5
F. LUCIA EX Ink Set------------------------------------------------------------------------------------------------------------ 6
G. 250GB Hard Disk Drive---------------------------------------------------------------------------------------------------- 6
H. Gigabit Ethernet-------------------------------------------------------------------------------------------------------------- 6
I. Audible Alerts----------------------------------------------------------------------------------------------------------------- 6
J. Printhead (PF-05)------------------------------------------------------------------------------------------------------------ 6
K. PosterArtist Lite Features ------------------------------------------------------------------------------------------------- 7
III. Configuration and Box Contents ----------------------------------------------------------------------------------8
A. Configuration------------------------------------------------------------------------------------------------------------------ 8
B. Box Contents------------------------------------------------------------------------------------------------------------------ 9
IV. Dealer Sales/Service Authorization----------------------------------------------------------------------------- 10
A. Authorization for imagePROGRAF iPF6400S----------------------------------------------------------------------10
B. Authorization for Spectrophotometer Unit SU-21-----------------------------------------------------------------10
V. Educational Training------------------------------------------------------------------------------------------------- 11
VI. Servicing Notes-------------------------------------------------------------------------------------------------------- 13
A. Enhanced Service Mode Features ------------------------------------------------------------------------------------ 13
B. Print.Inf Log File------------------------------------------------------------------------------------------------------------- 13
C. imagePROGRAF iPF6400S AC Power and Plug Requirements---------------------------------------------14
D. Installation Space Requirements---------------------------------------------------------------------------------------14
E. Estimated Installation Times -------------------------------------------------------------------------------------------- 15
F. Installation / Service Support Tools -----------------------------------------------------------------------------------16
G. Consumables (Main Unit) ------------------------------------------------------------------------------------------------17
H. Field Replacement Parts -------------------------------------------------------------------------------------------------18
I. Recommended Spare Parts---------------------------------------------------------------------------------------------19
J. Periodically Replaced Parts ---------------------------------------------------------------------------------------------19
K. Maintenance Kit-------------------------------------------------------------------------------------------------------------20
L. End-User Periodic Maintenance --------------------------------------------------------------------------------------- 20
VII. Authorized Servicer Offerings------------------------------------------------------------------------------------ 21
A. ASCR (Authorized Servicer Customer Registration) System--------------------------------------------------21
B. e-Tag Warranty Claim Console----------------------------------------------------------------------------------------- 24
C. Online Limited Warranty Credit Inquiry-------------------------------------------------------------------------------26
VIII. Suggested End-User Customer Service Offerings--------------------------------------------------------- 28
A. End-User Limited Warranty Conditions ------------------------------------------------------------------------------28
B. On-Site Service ------------------------------------------------------------------------------------------------------------- 28
C. Post Warranty Support----------------------------------------------------------------------------------------------------29
D. CarePAK Extended Service Plan -------------------------------------------------------------------------------------- 29
E. Dealer or Authorized Service Provider Maintenance Agreement---------------------------------------------29
F. Time and Material Service -----------------------------------------------------------------------------------------------29
G. imagePROGRAF Web Support (End-User)------------------------------------------------------------------------- 30
IX. Product Technical Support Offerings-------------------------------------------------------------------------- 31
A. Authorized Service Providers -------------------------------------------------------------------------------------------31
B. Authorization Policy--------------------------------------------------------------------------------------------------------31
C. Canon USA e-Support Center Web site ----------------------------------------------------------------------------- 31
D. Canon USA ISG Central Web site-------------------------------------------------------------------------------------32

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X. Canon USA Technical Support Center Call Escalation--------------------------------------------------- 34
XI. Appendix----------------------------------------------------------------------------------------------------------------- 35
A. Specifications---------------------------------------------------------------------------------------------------------------- 35
B. Canon imagePROGRAF Large Format Printer Limited Warranty--------------------------------------------38
C. Canon imagePROGRAF Printhead Limited Warranty-----------------------------------------------------------39
D. List of Tables----------------------------------------------------------------------------------------------------------------- 40
E. List of Figures----------------------------------------------------------------------------------------------------------------40

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I. Product Overview
The Canon imagePROGRAF iPF6400S 24-inch large format printer is an eight-
color graphic arts printer incorporating the Canon LUCIA EX pigment ink set. The
LUCIA EX Ink produces images with a wide color gamut, improved scratch
resistance, enhanced black and white gradation, reduced graininess and
ghosting.
The imagePROGRAF iPF6400S has a built-in 250GB hard drive that increases
productivity by relieving workload from the host computer and providing a large
storage capacity for print job data storage and retrieval. Calibration data from the
optional Spectrophotometer SU-21 unit is also stored for later retrieval. The
Multisensor design enhances color stability when used within the Canon
Calibration Link, while its robust design enhances registration and improves jam
detection.
The Canon Calibration Link system for the S-series printers is a Canon
utility that utilizes an imagePROGRAF iPF6400S equipped with an
optional Spectrophotometer Unit SU-21 to calibrate third-party media.
The resulting calibration data is distributed to the imagePROGRAF
iPF6400S/iPF8400S/iPF9400S printer in the Calibration Link
As an ENERGY STAR Partner, Canon U.S.A., Inc. (Canon USA) has determined
that the imagePROGRAF iPF6400S printer meets the Energy Star guidelines for
energy efficiency.

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II. Design Features
A. Spectrophotometer Unit SU-21
The optional Spectrophotometer Unit SU-21 includes an X-Rite color
measuring unit and Calibration White Tile. The Spectrophotometer Unit
must be mounted on an imagePROGRAF iPF6400S printer in order to
perform color calibration for third-party media. A profile of the media is
created and stored on the printer’s hard drive for distribution to the
imagePROGRAF iPF6400S/8400S/9400S printer models participating in
the Canon Calibration Link system. Measurement charts for various third-
party media along with an accompanying label of the measured results can
be printed. The Spectrophotometer Unit SU-21 can be transferred from one
imagePROGRAF iPF6400S printer to another.
1. X-Rite Spectrophotometer Color Measuring Unit
The X-Rite Color Measuring Unit is a high speed, high precision color
sensor that is mounted inside the Spectrophotometer SU-21 unit. It is
compliant with the new X-Rite XRGA standard and supports switching
between tungsten and UV-Led light sources. Its unique position within
the Spectrophotometer SU-21 unit is optimized for the printing, drying,
and measuring of the calibration charts. Canon recommends that an
annual calibration of the X-Rite sensor be performed in order to confirm
its default value.
2. Spectrophotometer Calibration White Tile
The Calibration White Tile mounted below the X-Rite
Spectrophotometer is positioned for automatic calibration of the
Spectrophotometer. A clean tile is required for perfect calibration. Each
tile is uniquely matched to its original Spectrophotometer and must be
returned with the unit when recertification or repair is needed.

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3. X-Rite Spectrophotometer Calibration
The X-Rite Spectrophotometer can be adjusted to its original accuracy
by calibrating it once a year. Calibration may be required when
calibration results exceed∆E≤ 2.0 , or when there is a sudden shift of
∆E1.5 or more from the previous measurement.
Calibration may also be required after unsuccessful attempts to clean
the calibration white tile. Calibration is required when the X-Rite
Spectrophotometer Color Sensor’s measurable range has been
exceeded, and a “Sensor Error” message is displayed on the printer.
Canon recommends that an annual calibration of the X-Rite sensor be
performed in order to confirm its default value. When requesting
calibration, the authorized servicer, or end user, must contact the
Canon CITS hotline at 1-800-423-2366 to arrange for shipment of the
X-Rite Spectrophotometer Color Sensor and Calibration White Tile to
Canon. CITS will arrange for the X-Rite Spectrophotometer Color
Sensor and Calibration White Tile to be shipped to Canon. Within ten
(10) weeks, the calibrated items will be returned to the sender.
4. X-Rite Spectrophotometer Certificate of Conformance
The X-Rite Spectrophotometer is bundled with a Calibration Certificate
of Performance to confirm the measured accuracy of the X-Rite
Spectrophotometer Color Sensor calibration during the warranty period
and after subsequent calibrations. Canon USA recommends that the
installation date of the Spectrophotometer and other items are recorded
on the certificate.
Figure 1 - Certificate of Conformance

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B. Color Calibration Management Console
The enhanced Color Calibration Management Console (CCMC) is a
Canon software utility for centralized color management of S-series printers
in the Calibration Link. When CCMC is enabled, printers in the Calibration
Link can be monitored and calibrated for optimal color accuracy.
Calibration notification intervals can be set based on dot count or actual
color measurement results. The Color Management Console is available at
no charge.
Figure 2 - Color Calibration Management Console

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C. Calibration Link
Calibration Link is a color management system exclusive to Canon. This
color management system delivers color stability across multiple printers.
This Calibration Link strengthens support for third-party media and is
available specifically for the imagePROGRAF iPF6400S/8400S/9400S
series printers.
The Calibration Link function is accomplished by performing color
calibration utilizing an imagePROGRAF iPF6400S printer in the linked
chain. The printer prints a page of calibration targets that are measured
with the Spectrophotometer Unit SU-21 mounted on the imagePROGRAF
iPF6400S printer. The calibration data is stored and sent to other printers in
the Calibration Link.
Figure 3 - Calibration Target
D. Ink Supply System
The imagePROGRAF iPF6400S printers are capable of continuous printing
when changing ink cartridges. To facilitate continuous printing, the printer
stores a reserve ink supply in individual Ink Sub-tanks. The Ink Sub-tanks
allow the user to replace the ink cartridges on the fly for continuous
printing. The smallest ink cartridge contains 130 milliliters of ink while the
larger cartridge contains 300 milliliters of ink. The ink supply system
supports ink level detection to trigger audible printer alarms when ink levels
become low or empty.
E. Multisensor
The Multisensor is capable of sensing and calibrating third-party
imagePROGRAF print media. The specialized lens with its small focal
diameter improves image detection and image variation tolerance.
Separate edge detection, gap detection, and density detection functions
converge to optimize custom media support. The Multisensor design also
offers increased tolerance to external light thereby allowing some of its
operations to be visible from the transparent observation windows on the
printer cover.

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F. LUCIA EX Ink Set
The LUCIA EX Ink set is an 8-color pigment ink set that offers a wide color
gamut, sharp rich blacks, improved scratch resistance, and prevents
beading. The yellow pigments contribute to a higher saturation of yellow,
thus resulting in a wider gamut for reds and greens. Special polymer
encapsulation of all colors and blacks allow for better adhesion of pigment
particles to the media and to each other. The gliding characteristics of the
polymer, results in higher scratch resistance, minimal gloss differential
between colors and minimal bronzing.
G. 250GB Hard Disk Drive
The built-in 250GB hard drive increases productivity by relieving workload
from the host computer, while providing a large capacity for print job data
storage and retrieval. It enables job data to be stored in protected
mailboxes for easy access via a web browser, or at the printer for job
reprinting. Calibration data is also stored for distribution to printers on the
Calibration Link system. To ensure file security, the built-in quick erase
mode, high-speed mode, and secure erase mode functions are accessible
to the end user.
H. Gigabit Ethernet
The imagePROGRAF iPF6400S printer support Gigabit Ethernet printing.
Gigabit Ethernet provides for fast transfer of large amounts of data for high-
speed, high-volume printing.
I. Audible Alerts
An audible alert function on the printer provides audible warnings for low
ink conditions. Low ink notification can also be enabled in the Status
Monitor utility.
J. Printhead (PF-05)
The PF-05 Printhead has 2,560 nozzles per channel with 15,360 nozzles
total. The new nozzle shape minimizes satellite ink, producing cleaner lines
and text too. Two (2) Printheads are required for printing with
imagePROGRAF iPF6400S printer.

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K. PosterArtist Lite Features
Canon’s PosterArtist Lite helps users create professional looking posters,
banners, and signage for immediate use. This application offers a variety of
templates, hi-resolution royalty-free images, and clipart, designed to target
a wide array of markets such as food service, education, office, retail and
more. PosterArtist Lite reduces the need for expensive drawing packages
and costly third-party clip art and image libraries. PosterArtist is available
separately via http://www.usa.canon.com/cusa/home.
1. Auto Design
The Auto Design feature combines a Dynamic Layout Engine with built-
in professional design expertise. Users with limited design expertise
and/or production skills can easily create high quality posters by
combining the client's design ideas and preferences incorporated from
professional designers. The combination of these two creates a
selection of posters with optimum color schemes and layouts.
2. Design Check
Design Check analyzes the poster for color schemes, superimposed
objects and font sizes, and alerts the user of any potential design
issues.
3. Security Settings
The Security Settings feature provides restrictions on an owner's
creative material by incorporating limitations into open templates.
Sample images and templates may be registered with PosterArtist to
provide security and control over content.
4. Page Capture
The Page Capture feature allows users to load desired data from other
applications into a PosterArtist template such as Microsoft Word, Excel,
and Adobe Acrobat.
5. PosterArtist Quick Copy
PosterArtist Quick Copy gives users the ability to enlarge image data
scanned with any CanoScan flatbed scanner.
6. Variable Data Printing
Variable Data Printing enables customers to personalize posters, link a
poster template to an excel spreadsheet to change names, addresses,
and more.
7. Enhanced Image Editing
This function allows the user to edit, retouch and resize images with the
touch of a button. Features include Auto Color Correction, Color
Adjustment, Backlight Correction, Sharpness Adjustment, Cut-Out
Function, Logo Color Adjustment, and much more.

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III. Configuration and Box Contents
Note: All configurations shown are for reference purposes only and are subject
to change without notice. Please refer to the Dealer Price List on the ISG
Central Web site for the most up-to-date Item Numbers.
A. Configuration
Table 1 - Configuration for imagePROGRAF iPF6400S
Item Item Number
1
imagePROGRAF iPF6400S 8571B002AA
Options for imagePROGRAF iPF6400S
PosterArtist 7025A039AA
Roll Holder Set RH2-25 1465B015AA
Printer Stand ST-28
1255B024AA
Spectrophotometer Unit SU-21
6572B001AA
imagePROGRAF iPF6400S CarePAK (Extended Warranty Option)
Printer Install 36" and under 2113V969
imagePROGRAF iPF6400S: 1 Year eCarePAK 1708B257AA
imagePROGRAF iPF6400S: 2 Year eCarePAK 1708B258AA
Consumables for imagePROGRAF iPF6400S
Printhead PF-05 3872B003AA
Ink tank PFI-106 MBK 6620B001AA
Ink tank PFI-106 BK 6621B001AA
Ink tank PFI-106 C 6622B001AA
Ink tank PFI-106 M 6623B001AA
Ink tank PFI-106 Y 6624B001AA
Ink tank PFI-106 PC 6625B001AA
Ink tank PFI-106 PM 6626B001AA
Ink tank PFI-106 GY 6630B001AA
Ink tank PFI-206 MBK 5302B001AA
Ink tank PFI-206 BK 5303B001AA
Ink tank PFI-206 C 5304B001AA
Ink tank PFI-206 M 5305B001AA
Ink tank PFI-206 Y 5306B001AA
Ink tank PFI-206 PC 5307B001AA
Ink tank PFI-206 PM 5308B001AA
Ink tank PFI-206 GY 5312B001AA
Maintenance Cartridge MC-16
1320B010BA
Note: The Service Manual and Part Catalog for the imagePROGRAF iPF6400S
printer are available in electronic format in the Download Center on the Canon
e-Support website http://www.support.cusa.canon.com.
1Item Numbers and Part Numbers are subject to change due to engineering changes, etc.

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B. Box Contents
Note: Box contents shown are for reference purposes only and are subject
to change without notice.
Table 2 - imagePROGRAFiPF6400S Box Contents
•iPF6400S Printer
•Stand ST-28
•Stand Setup Guide
•3-inch Paper Core Attachment
•Spacer for Borderless Printing
•Power cable (US)
•Two (2) Printheads
•PFI-106 90ml Starter ink (8 inks)
•Setup & Basic Guides (E,F,S)
•Announcement of Large Format Printer Extended Survey Program
•Software CD for Win32 & 64
•Software CD for Mac
•PosterArtist Lite CD-ROM
•Sample Media
•Note for Call Center Phone Number
•Registration Card
•Printer & Print Head Warranty Cards/E,F(CUSA)
•Media Sample Book
•Various Product Leaflets.

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IV. Dealer Sales/Service Authorization
A. Authorization for imagePROGRAF iPF6400S
To become authorized and maintain authorization to service an
imagePROGRAF iPF6400S printer, each dealer location must have at least
one (1) technician that has completed the imagePROGRAF
iPF6400/8400/9400 online training course.
B. Authorization for Spectrophotometer Unit SU-21
To become authorized and maintain authorization to service the
Spectrophotometer Unit SU-21, each dealer location must have at least
one (1) technician who has completed the Spectrophotometer Unit SU-21
online training course.

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V. Educational Training
Technicians who have successfully completed the imagePROGRAF
iPF6400/8400/9400 Series Printer Hardware eLearning Course are certified to
service the imagePROGRAF Ipf6400S printer.
Technicians who have successfully completed the online training for the
imagePROGRAF iPF6400/8400/9400 printers, are certified to service the
iPF6400S printer.
Table 3 - imagePROGRAF iPF6400/8400/9400 Online Training Overview
Overview
The imagePROGRAF iPF6400/6450/8400/9400/9400S Online Training course
has been developed to introduce these models to students already supporting
the current imagePROGRAF iPF6300/6300S/8300/8300S series printer
models.
In preparation for servicing these printers in the field, this Online course
summarizes the differences between the imagePROGRAF
iPF6300/6350/8300/6300S/8300S series printer
models and the
imagePROGRAF iPF6400/6450/8400/9400/9400S series printer models.
Who Should
Complete This course is designed for technicians who will be installing and servicing the
imagePROGRAF iPF6400/6450/8400/9400/9400S Graphic series of large-
format printers.
Prerequisites imagePROGRAF iPF6300/6350/8300/6300S/8300S eLearning course
Course Code: 09LF8300S00O
Certification • imagePROGRAF iPF6400/6450/8400/9400/9400S
What You Will Learn
The imagePROGRAF
iPF6400/6450/8400/9400/9400S Printer Hardware
eLearning Program covers the following topics:
• Product Overview and Specifications
• Print Engine Hardware Enhancements.
• Printer Functional Improvements.
Course Format This course is located in the eLearning center of the eSupport Website
• Approximately 30 to 60
minutes of seat time is required to complete this
course.
• All students must complete an assessment exam at the end of this course.
Course Equipment
• Computer with Internet Access
• It is highly recommended that the student has access to a working
imagePROGRAF iPF6400S printer to reinforce and enhance the online
training.
Course Highlights
• Technicians work at their own pace
• Accessible web-based training
• Downloadable Installation Guide, User Guide, and Service Manual
• Downloadable Labs
Required Materials
• The imagePROGRAF iPF6400S Service Manual is available on the
eSupport Website
• The imagePROGRAF iPF6400S Parts Catalog
is available on the
eSupport Website
Course Number 19LFIPF6400O

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Technicians who have successfully completed the online imagePROGRAF
Spectrophotometer Unit SU-21 eLearning Program are certified to service the
Spectrophotometer Unit SU-21.
Table 4 - imagePROGRAF Spectrophotometer Unit SU-21 eLearning Program Overview
Overview
The imagePROGRAF Spectrophotometer Unit SU-21 eLearning Program has
been developed to teach
technicians about the optional Spectrophotometer unit
designed for imagePROGRAF iPF6450/iPF6400S printers.
In preparation for servicing the Spectrophotometer Unit SU-21 in the field, this
Online course will summarize the features and functions of the imagePROGRAF
Spectrophotometer Unit SU-21 as it relates to color calibration when it is installed
on the imagePROGRAF iPF6450/iPF6400S printers
Who Should
Complete
This course is designed for technicians who will be installing and servicing the
imagePROGRAF iPF6450 Graphic model large-format printer.
Prerequisites imagePROGRAF iPF64006450/8400/9400/9400S Online Training
Course Code: 19LFIPF6400O
Certification • imagePROGRAF Spectrophotometer Unit SU-21
What You Will
Learn
The imagePROGRAF Spectrophotometer Unit SU-21 eLearning Program covers
the following topics:
• Product Overview and Specifications.
• Product Installation.
• What is Calibration Link used for?
○Registering Calibration Data with the Media Configuration Tool (MCT).
○Configuring the Media Information with the Media Configuration Tool
(MCT).
• What is Canon Color Management Console (CCMC) Software?
○To Configure Color Management Console (CCMC) Software
○To measure Calibration data with the Spectrophotometer Unit SU-21.
○To send Calibration data to other printers in the Calibration Link.
Course Format This course is located in the eLearning center of the eSupport Website.
• Approximately 30 to 60 minutes of seat time is required to complete this
course.
• All students must complete an assessment exam at the end of this course.
Course
Equipment
• Computer with Internet Access
• It is highly recommended that the student has
access to a working
imagePROGRAF printer to reinforce and enhance the Online training.
Course Highlights
• Technicians work at their own pace
• Accessible web-based training
• Downloadable Installation Guide, User Guide, and Service Manual
• Downloadable Labs
Required
Materials
• The imagePROGRAF iPF6450/iPF6400S Service Manuals are available on
the eSupport Website
• The imagePROGRAF iPF6450/iPF6400S Parts Catalogs are available on
the eSupport Website
Course Number 19LP6450S00E

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VI. Servicing Notes
A. Enhanced Service Mode Features
Enhanced firmware has been added to provide functions for service mode
adjustments and troubleshooting. The service mode enhancements when
applied, will help reduce service costs and maintain uptime. Refer to the
imagePROGRAF iPF6400S Service Manual for details.
Table 5 - Enhanced Service Mode Features
Description Remarks
CR Unlock / CR Lock Locks/unlocks the carriage with the covers closed
PG Check Checks Purge Unit operation with the covers closed
CR Auto Scan Checks carriage movement while changing scan settings
Stirring Check Confirms the ink stirring operation
OPT SENS Output Checks multi-sensor status and distance from media
Nozzle Check Checks nozzle operation
Nozzle INF Confirms nozzle function and non-ejection status
Memory CHK Checks DDR & EEP memory function
Head CNT CHK Confirms Printhead electrical contact status
Cogging Torque Check To check the CR motor cogging torque
Flex Cable Check To check the Flat Flex Ribbon Cable function
B. Print.Inf Log File
The Print.Inf file records printer performance and adjustment history data.
Refer to the imagePROGRAF iPF6400S Service Manual for details.
The log file provides the following:
•Dates when WARNINGS and ERRORS occurred
•Logs a separate JAM history of print conditions
•Records humidity information
•Records the number of days from initial Printhead installation
•HEAD INF: Logs history of current and previous Printheads
•Records results of each adjustment value

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C. imagePROGRAF iPF6400S AC Power and Plug Requirements
Canon USA strongly suggests dedicated and properly grounded outlets be
provided for the imagePROGRAF iPF6400S devices. Before installation,
confirm that a NEMA 5-15R outlet is available to power the
imagePROGRAF iPF6400S printer. Canon USA suggests that no other
electrical equipment utilize the same power line when the printer is in use.
Figure 4 - Power and Plug Requirements
Printer/Main Unit
NEMA 5-15R
D. Installation Space Requirements
Refer to the iPF6400S Series Service Manual for details on transportation
and installation of the imagePROGRAF iPF6400S printer.
The approximate space requirements for the imagePROGRAF iPF6400S
printer installation are shown below.
Figure 5 - imagePROGRAF iPF6400S Installation Space Diagram
Height and Depth
WALL
Depth, Approximately 34.25"
Height, Approximately 39"
Space above,
Approximately
11.81"
Space in front,
Approximately
31.5"

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Length
Please refer to the “Quick Start Guide” that is packaged with the printer and
the Service Manual for complete unpacking, installation, reinstallation, and
installation space requirements.
E. Estimated Installation Times
Estimated installation times shown are the length of time needed to unpack
and install the main unit. The estimated unpacking and installation times
are based on two experienced technicians. Canon USA recommends that
service personnel perform the installation, with four (4) or more persons to
unpack and move the printer, and two (2) or more persons to install it.
Included in the calculation of the estimated installation time are the
following:
•Installation space preparation
•Unpacking and positioning the printer (main unit) on a stand or table
•Installing the Printheads, ink tanks, and connecting the power cable
•Checking the printer operation and adjusting the printing position
•Connecting the printer to a computer and installing the printer driver and
software
Length, Approximately 46.34"