Canon imagePROGRAF IPF9000S User manual

Scope of disclosure: Canon MJ accredited CE
Troubleshooting Guide
Ver. 2.0
Canon Marketing Japan Inc.
Service & Support Planning Group
Canon Inc.
L Printer Quality Assurance Center

Conents
Chapter 1 Using This Guide................................................................................................ 1-1
1. Using This Guide ......................................................................................................................................... 1-1
2. Model Groups .............................................................................................................................................. 1-1
Chapter 2 Trouble Database ................................................................................................2-1
1. Error Code Index ......................................................................................................................................... 2-1
2. Index of Symptoms and Imaging Failures ................................................................................................. 2-57
A. Imaging Failures .................................................................................................................................... 2-57
B. Operational Failures .............................................................................................................................. 2-58
C. Functional Failures ................................................................................................................................ 2-58
D. Cutting Failures ..................................................................................................................................... 2-58
E. Unusual Noises ...................................................................................................................................... 2-58
F. Application-Dependent ........................................................................................................................... 2-59
Chapter 3 More Sophisticated Fault Isolation Tasks .........................................................3-1
1. 【2F13】AD converter external trigger output error (HW-1 fault) ............................................................... 3-1
2. 【2F1F】Purge sensor error .......................................................................................................................... 3-2
3. 【2F26】Carriage operation disabled ........................................................................................................... 3-4
4. 【2F2F】Non-ejection detection error, 【2F30】Non-ejection detecting position adjustment error ................ 3-6
5. 【200C】Roll paper leading edge detection error, 【200D】Cut sheet leading edge detection error ............ 3-8
6. 【2010】Skew detection error, 【2017】Paper right side detection error, 【2018】Paper left side detection
error, 【2405】Borderless printing disabled ................................................................................................ 3-12
7. 【2E27】Paper jam while feeding, ejecting or printing on paper (Jam 1) ................................................... 3-14
8. 【2E25】Paper jam while feeding, ejecting or printing on paper (Jam 2) ................................................... 3-15
9. 【2E24】Faulty roll paper unit, 【2E0E】Roll paper unit not available ......................................................... 3-16
10. 【2015】Cutting failure (Cannot cut sheet) ............................................................................................... 3-17
11. 【2F24】Cutter shift timeout error ............................................................................................................. 3-18
12. Cutting failures without error indications ................................................................................................. 3-20
13. 【403E】,【403F】Printhead abnormal temperature rises .......................................................................... 3-21
14. 【4027】Carriage lifting error .................................................................................................................... 3-22
15. Imaging Failures ①Soiled print side, ink dropping, soiled reverse side, black/white dots, roller marks
.................................................................................................................................................................... 3-24
16. Imaging Failures ②Lines, streaks and bands ...................................................................................... 3-26
17. Imaging Failures ③Blurred, ghost, spread, shaken or undersharp images ........................................ 3-31
18. Imaging Failures ④Line and character errors ...................................................................................... 3-33
19. Imaging Failures ⑤Defective toning and color misregistration ............................................................ 3-35
20. Imaging Failures ⑥Missing lines or images ......................................................................................... 3-37
21. Imaging Failures ⑦Printing in a size different from the specification ................................................... 3-39
22. Imaging Failures ⑧No printing ............................................................................................................. 3-40
23. Operational Failures ①PosterArtist won’t launch ................................................................................. 3-41
24. Operational Failures ②The main unit won’t start or the power turns off automatically (without an
error occurring) .......................................................................................................................................... 3-42
25. Operational Failures ③Cannot install ................................................................................................... 3-43
Chapter 4 Fault Isolation Tool Collection.............................................................................4-1
T01 Carriage Encoder Fault Isolation Tool ...................................................................................................... 4-1
T02 Interpreting Nozzle Check Patterns ......................................................................................................... 4-1
T03 Nozzle Check Print Fault Isolation Tool ................................................................................................... 4-3
T04 Information required to request investigation ........................................................................................... 4-6
T05 Collecting a PRN File (Windows only) ..................................................................................................... 4-7

T06 Collecting PC Detailed Information .......................................................................................................... 4-8
T07 Collecting Printer Driver Settings ........................................................................................................... 4-10
T08 Driver Function Description .................................................................................................................... 4-12
T09 Collecting Status Information ................................................................................................................. 4-13
T10 Collecting Screen Shots ......................................................................................................................... 4-14
T11 Ink Supply System Fault Isolation Tool ................................................................................................... 4-15
T12 Purge Unit Fault Isolation Tool ............................................................................................................... 4-18
T13 Carriage encoder installation fault isolation tool .................................................................................... 4-19
T14 How to unlock the carriage (without having to remove the cover) ......................................................... 4-19
T15 Recommended head adjustment procedure .......................................................................................... 4-20
T16 Recommended band adjustment procedure .......................................................................................... 4-20
T17 Electrical ejection fault isolation tool ...................................................................................................... 4-21
T18 Flat Cable Fault Isolation Tool ................................................................................................................ 4-25
T19 Special Mode for Servicing ..................................................................................................................... 4-27
T20 Cleaning operation ................................................................................................................................. 4-32
Chapter 5 Miscellaneous Information .................................................................................5-1
1. How to interpret Print Inf .............................................................................................................................. 5-1
2. Upgrading Firmware ...................................................................................................................................5-11
(1) Upgrading method .................................................................................................................................5-11
(2) Upgrading using FUT (Firmware Update Tool) ......................................................................................5-11
(3) Upgrading using L Printer Service Tool .................................................................................................5-11
(4) Relationship with MCT (imagePROGRAF Media Configuration Tool) ...................................................5-11
3. Description of L Printer Service Tool, and How to Use It .......................................................................... 5-12
(1) What you can do with this tool .............................................................................................................. 5-12
(2) Installation procedure ........................................................................................................................... 5-12
(3) Viewing and saving Print Inf and status information (Download to the PC as data) ............................ 5-13
(4) Upgrading (downgrading) firmware ...................................................................................................... 5-13
4. Notes on Replacing Parts .......................................................................................................................... 5-14
(1) Replacing PCBs .................................................................................................................................... 5-14
(2) Periodically replaced parts (Refresh Service Kit) ................................................................................. 5-14
5. Greasing .................................................................................................................................................... 5-15
6. Replacing the Head ................................................................................................................................... 5-20
Chapter 6 Main Unit Configuration Diagrams ....................................................................6-1
1. LFP-IJ Printer Basic Configuration Diagram ............................................................................................... 6-1
2. Paper Paths by Series ................................................................................................................................. 6-3
(1) iPF5000 Series ....................................................................................................................................... 6-3
(2) iPF700 Series ......................................................................................................................................... 6-4
(3) iPF8000 Series ....................................................................................................................................... 6-5
(4) iPF800 Series ......................................................................................................................................... 6-6
(5) iPF650/750 Series .................................................................................................................................. 6-7

Chapter 1
Using This Guide

Chapter 1 Using This Guide
1-1
1. Using This Guide
2. Model Groups
The iPF Series is broken down into the following groups in this Guide:
Model group Maximum paper
width
Five-color dye/pigment
model
Eight-color
pigment model
Twelve-color
pigment model
60 inches - iPF9000S iPF9000, iPF9100
iPF8000 Series 44 inches
(B0 extra-sized）
- iPF8000S iPF8000, iPF8100
iPF8300
iPF800 Series 44 inches
(B0 extra-sized）
iPF810, iPF820 - -
iPF700 Series 36 inches
(A0 extra-sized）
iPF700, iPF710, iPF720 - -
24 inches
(A1 extra-sized）
iPF600, iPF605, iPF610 iPF6000S iPF6100, iPF6200
iPF6300, iPF6350
iPF5000 Series 17 inches
(A2 extra-sized）
iPF500, iPF510 - iPF5000, iPF5100
STEP1: Find a relevant phenomenon from Chapter 2, “Trouble Database.”
STEP2: Carry out the relevant troubleshooting found in Chapter 2, “Trouble Database.”
Go to Chapter 3, “More Sophisticated Fault
Isolation Tasks.”
Go to Chapter 4, “Fault Isolation Tool Collection.”
From operation panel displays
From last 4 digits of error codes (panel display, Print Inf)
From imaging (user complaint) problems
From other problems (such as abnormal noise and taking too long)
From software-specific problems (e.g., Microsoft Word)
If there
are
links,
follow
them.
If any component name or the like
is unknown, see Chapter 7, “Main
Unit Configuration Diagrams: Paper
Paths.”

Chapter 2
Trouble Database

Chapter 2 Indexes by Case
2-1
1. Error Code Index
Panel display
Code
(last 4
digits) Large LCD Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(★: Reference fault
isolation procedure
or tool)
- Sheet printing
is selected, but
a roll is loaded.
Paper mismatch (cut sheet)
Print data having a cut sheet print
specification has been received with
rewinder use being selected.
Printing on cut
sheet is not
functional with a
rewinder in use.
- Media Type not
compatible with
cassette.
Check Media Type.
Stop: Stop Printing
Media
Check
Please
Cancel
Cas
Cannot
Feed
Please
Check
Paper mismatch (cut sheet)
Cassette pickup has been specified for
paper that does not support cassette pickup.
Check the
cassette pick-up
setting/paper
type.
- Regular printing
is selected, but
a roll is loaded.
Press OK,
remove the roll,
and load sheets.
Paper mismatch (cut sheet)
Print data having a manual feed print
specification has been received at the
completion of roll paper pickup.
Check the
cassette pick-up
setting/paper
type.
- Papr Type
Mismatch
PaprTyp
Mismatch
Paper mismatch (type)
(1) Mismatch following the selection of any
of the following menu choices:
- [Warning Indication] has been selected for
[Paper Mismatch Detection].
- [ON] has been selected for [Paper Error
Skip].
(2) On forced printing following a mismatch
resulting from the selection of the following
menu option:
- [Pause] has been selected for [Paper
Mismatch Detection].
This is a warning
and allows
continued
printing.
- Paper
Mismatch
Paper mismatch (both type and size)
(1) Mismatch following the selection of any
of the following menu choices:
- [Warning Indication] has been selected for
[Paper Mismatch Detection].
- [ON] has been selected for [Paper Error
Skip].
(2) On forced printing following a mismatch
resulting from the selection of the following
menu option:
- [Pause] has been selected for [Paper
Mismatch Detection].
This is a warning
and allows
continued
printing.
- Papr Size Mismatch PaprSiz
Mismatch
Paper mismatch (size)
(1) Mismatch following the selection of any
of the following menu choices:
- [Warning Indication] has been selected for
[Paper Mismatch Detection].
- [ON] has been selected for [Paper Error
Skip].
(2) On forced printing following a mismatch
resulting from the selection of the following
menu option:
- [Pause] has been selected for [Paper
Mismatch Detection].
This is a warning
and allows
continued
printing.
- Cannot print
as specified.
Lift the release
lever and replace
paper with A4/LTR
(vertical) or larger
Paper mismatch (size)
When performing internal printing, paper
loaded is smaller than the size specified for
each print purpose.
[XXX]: appropriate paper size
Replace the
paper with
appropriate one.
- Sheet printing
is selected.
Press Load/Eject
and load sheets.
Paper mismatch (cut sheet)
No cassette paper has been loaded when
data having a cut sheet specification is
received. (Paper type /size not determined)
Load cut sheet.

Troubleshooting Guide
2-2
Panel display
Code
(last 4
digits) Large LCD Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(★: Reference fault
isolation procedure
or tool)
- Sheet printing
is selected.
Paper mismatch (cut sheet)
No cassette paper has been loaded when
data having a cut sheet specification is
received.
(Paper type /size not determined)
Load cut sheet.
- Paper Pos Wrong Paper
Pos
Wrong
Invalid paper loading position
Paper is invalidly positioned on the platen.
Go to ★2010
(P3-12).
- Turn on the media
take-up unit.
Printing has started with the media take-up
unit setting of [Use] and with the rewinder
switched off.
Switch on the
rewinder.
*A measure for a
third-party
rewinder that is
not connected
to the main unit.
- Media take-up unit
ready.
Online: Print
Stop: Stop Printing
Rewinder use has been set to [Do not use]
at the start of printing when the rewinder is
active.
①Press the
[Online] button
to set the
rewinder use
setting to force
[Use] and print.
②Press the
[Stop] key to
cancel printing.
Feed
Limit..
- End of paper feed.
Cannot feed
paper more.
Forced feed limit
Paper being manually fed in the return
direction (back-feeding) has reached the
pinch roller position.
The message
clears
automatically 2
seconds later.
Check the PE
sensor (IO
mode).
- Close Ink Tank
Cover
Ink tank cover open while printing
On a model having a subtank, the ink tank
cover opened while printing. (Printing is
allowed to continue.)
The message
clears when the
ink tank cover is
closed.
Check the sensor
(IO mode).
- The roll feed unit
is loose. Push it
all the way in.
The roll unit has been pulled out during
standby or printing on the lower roll paper or
cut sheet A3 or less.
Close the roll unit.
- Prepare for parts
replacement.
Call for service.
Consuma
bles Low
Durable parts replacement due soon
Any of the parts counters has reached
warning level 1.
- Parts replacement
time has passed.
Call for service.
Repl
Consuma
bles
Durable parts replacement due soon
Any of the parts counters has reached
warning level 2.
Check the parts
counter and
prepare the target
unit or Refresh
Service Kit.
Initialize the parts
counter for the
target unit after the
replacement.

Chapter 2 Indexes by Case
2-3
Panel display
Code
(last 4
digits) Large LCD Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(★: Reference fault
isolation procedure
or tool)
Ink Level: Check Ink Lvl:
Chk XX
1000
to
100C
Not much ink is
left. Prepare to
replace the ink.
Ink tank near-empty (continued use allowed)
The remaining volume of ink is diminishing
(below the pin check level).
(XX: Target color display)
Last 2 digits of error code:
00:Bk, 01:Y, 02:M, 03:C, 04:PM, 05:PC,
06:MBk1, 07:MBk2, 08:GY, 09:PGY, 0A:R,
0B:V, 0C:GR
①Replace the
tank (continued
usage
allowed).
②If the problem
persists after
the tank has
been replaced,
the remaining
ink detection
system is at
fault. (Replace
the supply unit
or check
catching wire or
connection
status of
harness.)
Problem with
Printhead L/R
Chk printing results
CheckPri
ntout:LR
1010
Check printed
document.
Check
Printout
Head non-ejection warning (Check printout/
possible to continue printing)
See 280C for detection criteria.
1012 Problem with
Printhead R
Chk printing results
CheckPri
ntout:R
Head R non-ejection warning (double-head
model)
(Check printout/ possible to continue printing)
See 280C for detection criteria.
1013 Problem with
Printhead L
Chk printing results
CheckPri
ntout:L
Head L non-ejection warning (double-head
model)
(Check printout/ possible to continue printing)
See 280C for detection criteria.
①Check image
quality. (Unless
there are
problems with
the image
quality, there is
no need to
replace the
head.)
②Replace the
head.
★If the problem
persists, go to
2F2F (P3-6).

Troubleshooting Guide
2-4
Panel display
Code
(last 4
digits) Large LCD Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(★: Reference fault
isolation procedure
or tool)
GL2:
Unsup.
papr
1015 This type of paper
is not compatible
with HP-GL/2.
GL2:
Incompati
ble
paper
type
Press
Online
Starts
printing
HP-GL2 error: out of the scope of paper
support
[Warning Indication] or [Pause] have been
selected for [Paper Mismatch Detection].
The paper that is being fed does not support
HP-GL/2 printing; that is, a paper type that
does not have a required print mode has
been set.
When [Warning
Indication] is
selected
Replace with
appropriate paper.
When [Pause] is
selected
①Press the
[Online] button
to force printing.
Caution) Due to
use of image
process table
(LUT) defined
for HP-GL/2
compatible
paper different
from the
specified paper,
you might have
a problem in
quality of image.
②Press the [Stop]
button to cancel
printing.
1021 Papr Type
Mismatch
Paper mismatch (type)
With [Warning Indication] is selected for
[Paper Mismatch Detection], the type of
loaded paper mismatches the specified type.
Or, with [Pause] is selected for [Paper
Mismatch Detection], the [Online] button was
pressed to execute forced printing.
Continued printing
is allowed.
Check driver
setting. Replace
with appropriate
paper.
1022 Papr Type
Mismatch
Paper mismatch (type)
With [Warning Indication] is selected for
[Paper Mismatch Detection], the type of
loaded paper mismatches the specified type.
Or, with [Pause] is selected for [Paper
Mismatch Detection], the [Online] button was
pressed to execute forced printing.
Continued printing
is allowed.
Check driver
setting. Replace
with appropriate
paper.
1030 GARO W1221 GARO
W1221
(Image mode）Unknown command
A character that is located within bounds of
a group character or end parameter
character but that is not defined as a
command has been detected during Image
mode command decoding.
1031 GARO W1222 GARO
W1222
(Image mode）Invalid parameter count (no
parameters)
A numeric field has not been identified as
being numeric during Image mode
command decoding.
①Identify the
model.
②If the error has
occurred with
RIP, try with the
printer driver.
③Try in an
alternative
environment
(I/F, PC).

Chapter 2 Indexes by Case
2-5
Panel display
Code
(last 4
digits) Large LCD Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(★: Reference fault
isolation procedure
or tool)
1032 GARO W1223 GARO
W1223
(Image mode）Required item missing
A character out of bounds has been
detected where a group or end parameter
character ought to exist, during Image mode
command decoding.
1034 GARO W1225 GARO
W1225
(Image mode）Other warning
A character other than <ESC> has been
detected right after the image mode analysis
module entered Image mode or when the
decoding of a single command ended.
1035 GARO W1231 GARO
W1231
(Setup mode）Unknown command
A command character string other than
RESET, SET, OPCMT0 and OPCMT2 has
been detected in a PJL command.
1036 GARO W1232 GARO
W1232
(Setup mode）Invalid parameter count
Too many or too few parameters have been
detected during Setup mode command
decoding.
1037 GARO W1233 GARO
W1233
(Setup mode) Required item missing
The exit parameter is missing in the
EnterGAROMode command and the
UniversalExitLanguage command used in
Setup mode.
1038 GARO W1234 GARO
W1234
(Setup mode)Data out of bounds
A character string that is not defined as an
environmental variable has been detected.
An unknown environmental variable has
been detected.
A character string that is not defined as an
environmental variable value has been
detected.
The value of an unknown environmental
variable has been detected.
1039 GARO W1235 GARO
W1235
(Setup mode) Other warning
A character string other than the @PJL
prefix has been detected while the analysis
module was idle.
103A GARO W1226 GARO
W1226
(Image mode) Image processing table error
No image processing table is being
transmitted, a required image processing
table is unavailable, or an image processing
table contains a value out of bounds.
①Retransmit.
②Check with a
different
interface
choice.
③Try by printing
other data.
④With RIP, print
from the print
driver.
Supplement: If
this error
occurs, the print
result would
appear blank.
1040 GL2: W0501
The memory is full.
GL2:
W0501
HP/GL2 error; Insufficient memory capacity
The size of drawing data exceeds the
processing capacity.
①Reduce the size
of rendering
data.
②Replace with
HP RTL data for
manipulation
with On The Fly.
1041 GL2: W0502
The parameter is
out
of range.
GL2:W05
02
HP/GL2 error; invalid parameter
Data having an invalid number of types of
parameters that follow the command has
been detected.
Verify the data
and fix it.
1042 HP/GL2 error; physical coordinate check
from logical coordinates
Invalid coordinates are included.
Verify the data
and fix it.

Troubleshooting Guide
2-6
Panel display
Code
(last 4
digits) Large LCD Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(★: Reference fault
isolation procedure
or tool)
1043 GL2: W0504
This command is not
supported.
GL2:W05
04
HP/GL2 error; Invalid command
A command that is not defined in HP-GL/2
or HP RTL is included.
Verify the data
and fix it.
1044 HP/GL2 error; current point missing
Invalid data is included.
Verify the data
and fix it.
1045 HP/GL2 error; Drawing limit
Invalid coordinates are included.
Verify the data
and fix it.
1047 GL2: W0903
The memory is full.
GL2:W09
04
HP/GL2 error; replot buffer overflow
Data storage buffers have run short.
①Reduce the size
of rendering
data.
②Replace with
HP RTL data for
manipulation
with On The Fly.
1048 GL2: W0904
The memory is full.
GL2:
W0903
HP/GL2 error; polygon buffer overflow
The size of drawing data exceeds the
processing capacity.
①Reduce the size
of rendering
data.
②Replace with
HP RTL data for
manipulation
with On The Fly.
* On The Fly：The method to transmit data in sequence from paper. The software that generates HP-GL/2 data has this option
to specify. Select this option to save the memory usage of the printer.

Chapter 2 Indexes by Case
2-7
Panel display
Code
(last 4
digits) Large LCD Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(★: Reference fault
isolation procedure
or tool)
1049 Before borderless
printing, move the
blue platen switch.
When print data with borderless printing
specification has been received, platen
shutter was closed.
Open the platen
shutter.
1050 Blue platen switch
is dirty. Please
clean the switch.
Cleaning of platen shutter is necessary.
When reading the platen shutter in
multisensor, borderless printing data has
been received in unstable output condition.
Clean the platen
shutter.
1051 Paper Too Small Paper mismatch (size)
Size clip warning
With [Warning Indication] selected for [Paper
Mismatch Detection] in the menu settings,
the size of paper loaded is smaller than that
of specified from driver.
Continued printing
allowed.
Check driver
settings.
Replace with
appropriate paper.
1052 Borderless printng
not possible. Check
supported paper.
Borderless printing not available
(unsupported size)
With [Warning Indication] selected for [Paper
Mismatch Detection] in the menu settings,
borderless printing data is received, but roll
paper not supporting borderless printing has
been loaded.
Replace with
appropriate paper.
1053 Paper position not
suitable for
borderless printing.
Borderless printing not available (physical)
With [Warning Indication] selected for [Paper
Mismatch Detection] in the menu settings,
borderless printing data is received, but roll
paper loaded is more than 1mm off the
predefined position for the pre-ejection
opening at the counter-HP side.
Reload/ replace
the roll paper.
Go to ★2010
(P3-12)(iPF8300
series).
1053 Borderless printng
not possible. Check
pap. pos. or spacer
Reload/ replace
the roll paper.
Check the
borderless spacer.
Go to ★2010
(P3-12)(iPF6300
series)
1054 PaprWidth Mismatch Paper mismatch (size)
With [Warning Indication] selected for [Paper
Mismatch Detection] in the menu settings,
the width of roll paper loaded and that of
specified by data do not match.
Continued printing
allowed.
Check driver
settings.
Replace with
appropriate paper.

Troubleshooting Guide
2-8
Panel display
Code
(last 4
digits) Large LCD Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(★: Reference fault
isolation procedure
or tool)
The multisensor detected that the platen
shutter used for pre-ejection was closed.
Detection timing:
・At paper loading
・At start of first printing (after upper cover is
opened and closed, or recovery from sleep
mode, or the power is turned on with paper
loaded)
Move the platen
shutter relevant to
the message to
the right, to open
it.
1056
to
1062
Move the blue
platen switch No.XX
to the right.
The following list shows the last 2 digits of error codes and the
corresponding messages.
56：No.2, 57：No.3, 58：No.459：No.5, 5A：No.6, 5B：No.75C：No.8,
5D：No.9, 5E：No.105F：No.11, 60：No.12, 61：No.1362：No.14
Maintenance cartridge near-full (continued
usage allowed)
Near-full has been detected from the dot
count and the usage period (drying time).
Prepare a
maintenance
cartridge.
1100 Prepare for
maint cart
replacement.
MTCart
Full Soon
<Maintenance cartridge detection timings>
The presence of a maintenance cartridge is detected at the
following timings:
①Before printing/during printing (twice per second)/at the end of
printing/ between pages
②Before a recovery operation/during a recovery operation (twice
per second)/before opening of the ink supply valve
③When the cartridge is removed and inserted following the
occurrence of an error or warning.
1101 Replace part soon. Mist Full
Soon
Mist count near-full
Waste ink near-full has been detected from
the dot count.
Check the parts
counter and
replace the target
unit or Refresh
Service Kit.
Initialize the parts
counter for the
target unit after
the replacement.
No ink left.
Press OK and
replace ink tank.
1400
to
140C
Ink tank is empty.
Replace the ink
tank.
Ink tank empty (continued use allowed)
The ink tank has run out of ink, but a certain
volume of ink is reserved in the subtank.
(The reserved volume of ink is put to use
after the remaining ink falls below the pin
check level.)
Displayed only on models having a subtank.
(XX：Display applicable colors)
Last 2 digits: 00:Bk, 01:Y, 02:M, 03:C, 04:PM,
05:PC, 06:MBk1, 07:MBk2, 08:GY, 09:PGY,
0A:R, 0B:V, 0C:GR
①Replace the
tank.
②Failure of
remaining ink
detection
system.
(Replace the
supply unit
/check the
bundled wires.)